DoubleTree by Hilton Hotel Portland

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Dates

December 2024

January 2025

Overview
Rooms
Location
Policies

Good

Popular amenities

Bar

Pool

Free airport shuttle

Laundry

Housekeeping

24/7 front desk

Explore the area

363 Maine Mall Rd, South Portland, ME, 04106

Maine Mall
1 min walk
Sable Oaks Golf Course
18 min walk
Thompson's Point
8 min drive
Portland, ME (PWM-Portland Intl. Jetport)
5 min drive

Room options

Hypo-allergenic bedding, in-room safe, blackout curtains

Room, 1 Double Bed, Accessible, Non Smoking

30 sq m
Sleeps 2
1 Double Bed

Room, 2 Double Beds

29.0 sq m
Sleeps 4
2 Double Beds

Room, 1 Double Bed, Accessible, Non Smoking

30 sq m
Sleeps 2
1 Double Bed

Suite, 1 King Bed, Non Smoking

30 sq m
Sleeps 4
1 King Bed

Executive Suite, 1 King Bed, Non Smoking

30 sq m
Sleeps 4
1 King Bed

Room, 1 King Bed

Sleeps 2
1 King Bed

Executive Room, 1 King Bed

29.0 sq m
Sleeps 2
1 King Bed

Room, 1 King Bed

29 sq m
Sleeps 2
1 King Bed

Similar properties

Breakfast included

Free airport shuttle

Pet-friendly

Parking included

for 1 night

includes taxes & fees

6 Dec - 7 Dec

About this property

Hotel with free parking, steps from Maine Mall

This smoke-free hotel features an indoor pool, a restaurant, and a fitness center. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli, and a coffee shop/cafe are onsite.

DoubleTree by Hilton Hotel Portland offers 220 air-conditioned accommodations with safes and complimentary weekday newspapers. Flat-screen televisions are featured in guestrooms.

Bathrooms include shower/tub combinations, bathrobes, and hair dryers. This South Portland hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Our customers tell us they can't get enough of DoubleTree by Hilton Hotel Portland's great location. During your stay, you're just a quick walk from Maine Mall. Free WiFi in public areas, free self parking, and a free roundtrip airport shuttle are available. This property offers pet-friendly amenities like food and water bowls.

Free WiFi
Free self parking
Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
Buffet breakfast served weekends for a fee
Take a swim in the indoor pool
Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
Onsite recreation includes a gym
Guests have good things to say about the accommodations for the comfy beds and overall comfort
Steps from Maine Mall and a 3-minute drive from Sable Oaks Golf Course
Free airport shuttle service
Cats and dogs welcome for a fee
Pet-friendly amenities are available, including food and water bowls

DoubleTree by Hilton Hotel Portland offers its guests an indoor pool and a fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business center and meeting rooms are available. Multilingual staff, tour/ticket assistance, and concierge services are also featured at DoubleTree by Hilton Hotel Portland. A roundtrip airport shuttle is free (available 24 hours). Free self parking is available.

This South Portland hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekends from 7:00 AM and 11:00 AM.

Blue Wave Grille - This restaurant serves breakfast, lunch, dinner, and light fare.

Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free uncovered self-parking on site
Wheelchair-accessible parking and van parking available
Free 24-hour return airport shuttle

Food and drink

Buffet breakfast available for a fee weekends 7:00 AM–11:00 AM: USD 12.95 per person
1 restaurant and 1 coffee shop/cafe
1 bar
Room service available

Restaurants on site

Blue Wave Grille

Things to do

Fitness centre
Indoor pool

Family friendly

Free cots/infant beds
Corner/local shop
Indoor pool
Laundry facilities
Rollaway/extra beds (surcharge)
Snack bar/deli

Conveniences

ATM/banking services
Ballroom
Banquet hall
Lift
Free newspapers in reception
Front-desk safe
Corner/local shop

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance

Business services

Business centre
Conference space
Meeting rooms

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices available
Lift
Lift door width (centimetres): 91
Phone accessibility kit
Step-free path to entrance
Well-lit path to entrance
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness centre
Wheelchair-accessible parking
5 on-site accessible parking spaces
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible registration desk height (centimetres): 91
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

Smoke-free property

Room amenities

Bedroom

Air conditioning
Bed sheets
Blackout drapes/curtains
Free cots/infant beds
Heating (climate-controlled)
Hypo-allergenic bedding
Rollaway/extra beds (surcharge)

Bathroom

Dressing gowns
Hairdryer
Private bathroom
Shampoo
Shower/bath combination
Soap
Toilet paper
Towels

Entertainment

37-inch flat-screen TV
Premium channels

Connecting rooms available
Free newspapers (weekdays)
Phone
Restaurant dining guide
Safe

Policies

Check-in

Check-in time starts at 3 PM

Contactless check-in available

Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets: USD 75 per accommodation (varies based on length of stay)
Only dogs and cats are allowed
Maximum 2 (weight limit: 50 lbs per pet)
Pets cannot be left unattended
Food and water bowls are available
Service animals are exempt from fees

Children and extra beds

Children are welcome.

Rollaway/extra beds are available for USD 10.00 per night.

Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: approximately USD 12.95 per person
Pet fee: USD 75 per accommodation (varies based on length of stay)
Service animals are exempt from fees
Rollaway bed fee: USD 10.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher, a security system, and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Guests with pets must sign a waiver upon arrival. The pet's weight must be included in guests' reservation information.

We should mention

Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Hotel Portland

DoubleTree Hilton Portland

DoubleTree By Hilton Hotel Portland, ME South Portland, Maine

Doubletree By Hilton Portland

DoubleTree by Hilton Hotel Portland Hotel

DoubleTree by Hilton Hotel Portland South Portland

DoubleTree by Hilton Hotel Portland Hotel South Portland

DoubleTree by Hilton Hotel Portland Reviews

7.8

Good

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

8/10 Good

Nancy

23 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will be back

Great hotel, AC can be a little tricky, was very clean Check in staff was excellent and love the cookies !

Stayed 1 night in Aug 2024

10/10 Excellent

Vicki

Travelled with family and small children

22 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Well I was suppose to have a wake up call but it never took place.

Stayed 1 night in Aug 2024

8/10 Good

Reynold A

22 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

My room had an automatic door that I did not request and really didn't like. Also, the round buildings with all the doors coming together near the center makes for a lot of noise.

Stayed 1 night in Aug 2024

8/10 Good

Dorothy

22 Aug 2024

Stayed 1 night in Aug 2024

10/10 Excellent

Paul

Travelled with family, Travelled with group

22 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Service at check in and at breakfast was wonderful. Very clean hotel. One of the two elevators was out of service.

Stayed 1 night in Aug 2024

10/10 Excellent

Amir

Travelled with family

20 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everything went as expected! Great 2 night stay, easy free parking, quiet, and helpful staff

Stayed 2 nights in Aug 2024

8/10 Good

Judy

Travelled with family

20 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasent stay, the room and hotel grounds were clean and had friendly staff. the bathroom could use some TLC but nothing that ruin our experience. We always appreciate the warm cookies! good location, short drive to downtown.

Stayed 3 nights in Aug 2024

6/10 Okay

Evelyn, Middletown

Travelled with family

20 Aug 2024

Liked: Property conditions & facilities

Disliked: Staff & service

When i checked in i was given the wrong room number and when I went up to the room someone was already in there. This was a very embarrassing situation. Then I was given another room and that one was also taken. The front desk staff did not even apologize or anything even though i had to go down twice to get the situation rectified. Very unprofessional

Stayed 1 night in Aug 2024

8/10 Good

Donna

Travelled with family

19 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The cover to the quilt was soiled. The soap containers were empty when we arrived and had to ask for someone to refill them. Only two sets of towells for four of us. No bars of soap in the room when we arrived. Everything was taken care of after we contacted the frone desk. Everyone was friendly.

Stayed 1 night in Aug 2024

10/10 Excellent

scott

19 Aug 2024

Liked: Property conditions & facilities

Customer service was great

Stayed 1 night in Aug 2024

8/10 Good

Sherry Ann

19 Aug 2024

Stayed 1 night in Aug 2024

6/10 Okay

Patsy

Business traveller

18 Aug 2024

Liked: Staff & service, room comfort

Disliked: Cleanliness, property conditions & facilities

The hotel was very dated and was not clean. However, the staff was friendly. The hotel is certainly not worth the rate of $300.

Stayed 3 nights in Aug 2024

8/10 Good

Heidi

17 Aug 2024

Liked: Cleanliness, property conditions & facilities

Stayed 3 nights in Aug 2024

10/10 Excellent

Tara

17 Aug 2024

Stayed 1 night in Aug 2024

8/10 Good

Eunice

17 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Aug 2024

8/10 Good

Christopher

Travelled with family

16 Aug 2024

Liked: Cleanliness, property conditions & facilities, room comfort

Good

Unable to get 2 rooms on the same floor at check-in seemed strange but overall a plesant stay.

Stayed 2 nights in Aug 2024

4/10 Poor

Richard

16 Aug 2024

Stayed 1 night in Aug 2024

8/10 Good

Robyn

Travelled with group

16 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Easily accessible from downtown Portland. Right across from the mall. Everything you would expect from a Doubletree.

Stayed 2 nights in Aug 2024

10/10 Excellent

david

Travelled with family

15 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Aug 2024

8/10 Good

Samuel

14 Aug 2024

Stayed 1 night in Aug 2024

10/10 Excellent

John

Travelled with family, Travelled with family and small children

14 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It was great

Stayed 2 nights in Aug 2024

4/10 Poor

ROSE ANN

Travelled with family

13 Aug 2024

Disliked: Staff & service, amenities, property conditions & facilities

Housekeeping didn’t come to the room two days in a row. We dumped our own garbage in an outside can because it wasn’t picked up. When they did come to the room they didn’t leave full sets of towels. Either missed the bath mat or hand towels. The wallpaper was obviously peeling and mold stains in the shower. Not worth the extra money! Disappointing for a Double Tree.

Stayed 4 nights in Aug 2024