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DoubleTree by Hilton Hotel Portland

4.0 star property

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Photo gallery for DoubleTree by Hilton Hotel Portland

Indoor pool
Room, 2 Double Beds
Hypo-allergenic bedding, in-room safe, blackout curtains
Lobby
Reception

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Housekeeping

Explore the area

Map
363 Maine Mall Rd, South Portland, ME, 04106
  • Maine Mall
    ‪1 min walk‬
  • Maine Medical Center
    ‪7 min drive‬
  • Thompson's Point
    ‪8 min drive‬
  • Portland, ME (PWM-Portland Intl. Jetport)
    ‪5 min drive‬

Room options

View all photos for Room, 1 Double Bed, Accessible, Non Smoking

Hypo-allergenic bedding, in-room safe, blackout curtains

Room, 1 Double Bed, Accessible, Non Smoking

  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 2 Double Beds

Room, 2 Double Beds

Room, 2 Double Beds

  • 29.0 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Double Bed, Accessible, Non Smoking

Hypo-allergenic bedding, in-room safe, blackout curtains

Room, 1 Double Bed, Accessible, Non Smoking

  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 King Bed, Non Smoking

Hypo-allergenic bedding, in-room safe, blackout curtains

Suite, 1 King Bed, Non Smoking

  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Non Smoking

Hypo-allergenic bedding, in-room safe, blackout curtains

Executive Suite, 1 King Bed, Non Smoking

  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, blackout curtains

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed

Executive Room, 1 King Bed

  • 29.0 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, blackout curtains

Room, 1 King Bed

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Reception

Tru by Hilton Portland Airport Area

  • Breakfast included
  • Free airport shuttle
  • Pet-friendly
  • Parking included
4.5 out of 5, Wonderful, (1388)
The price is €111
for 1 room
includes taxes & fees
8 May - 9 May
Tru by Hilton Portland Airport Area

About this property

DoubleTree by Hilton Hotel Portland

Hotel with free parking, steps from Maine Mall
This smoke-free hotel features an indoor pool, a restaurant, and a fitness center. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli, and a coffee shop/cafe are onsite.
DoubleTree by Hilton Hotel Portland offers 220 air-conditioned accommodations with safes and complimentary weekday newspapers. Flat-screen televisions are featured in guestrooms.

Bathrooms include shower/tub combinations, bathrobes, and hair dryers. This South Portland hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of DoubleTree by Hilton Hotel Portland's great location. During your stay, you're just a quick walk from Maine Mall. Free WiFi in public areas, free self parking, and a free roundtrip airport shuttle are available. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Free self parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served weekends for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Guests have good things to say about the accommodations for the comfy beds and overall comfort
  • Steps from Maine Mall and 8 minutes by car from Thompson's Point
  • Free airport shuttle service
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
DoubleTree by Hilton Hotel Portland offers its guests an indoor pool and a fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business center and meeting rooms are available. Multilingual staff, tour/ticket assistance, and concierge services are also featured at DoubleTree by Hilton Hotel Portland. A roundtrip airport shuttle is free (available 24 hours). Free self parking is available.

This South Portland hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekends from 7:00 AM and 11:00 AM.
Blue Wave Grille - This restaurant serves breakfast, lunch, dinner, and light fare.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle
  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Weekend buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 12.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Blue Wave Grille

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free cot
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Lift (91 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium channels

Food and drink

  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.00 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 12.95 per person
  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
Guests with pets must sign a waiver upon arrival. The pet's weight must be included in guests' reservation information.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Hotel Portland
DoubleTree Hilton Portland
DoubleTree By Hilton Hotel Portland, ME South Portland, Maine
Doubletree By Hilton Portland
DoubleTree by Hilton Hotel Portland Hotel
DoubleTree by Hilton Hotel Portland South Portland
DoubleTree by Hilton Hotel Portland Hotel South Portland

DoubleTree by Hilton Hotel Portland Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 562 out of 1170 reviews
Rating 8 - Good. 274 out of 1170 reviews
Rating 6 - Okay. 138 out of 1170 reviews
Rating 4 - Poor. 98 out of 1170 reviews
Rating 2 - Terrible. 98 out of 1170 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Jacqueline

Disliked: Cleanliness, amenities, property conditions & facilities
The property is run down. The pool leaked water into the gym and into the hallways wetting all the carpets. The room was not cleaned daily. There were large groups of young hockey kids running around, screaming. Not ideal but great for hockey teams
Stayed 5 nights in Jan 2025

6/10 Okay

Paulette

Travelled with group
Liked: Staff & service, room comfort

The good, bad and ugly

Room was nice, but smelled really strange (between dirty socks and burnt sugar cookies). One tiny trash can in the bathroom and one box of kleenex. No extras anywhere. Room was quite soundproof and beds were very comfy. 1st floor floors were nearly constantly wet and the constant screaming of kids running up/down hallways and playing hockey around every corner was horrible, especially with no parental supervision. Public bathroom needed constant attention and was freezing!
Stayed 3 nights in Jan 2025

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, property conditions & facilities
The only thing that surprised me was not being asked about my stay as i checked out.
Stayed 1 night in Jan 2025

10/10 Excellent

Brandi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Love the double tree. Staff is friendly, great dining option and a bar for a night cap! Oh the cookie is good too!
Stayed 2 nights in Jan 2025

10/10 Excellent

Josh

Travelled with partner, Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The hotel itself was extremely nice, definitely a busy place, the rooms were very clean and comfortable an worth very penny, the downfall to the place is , limited parking spaces, the fact that they don’t advertise the $100 dollar hold until you have already paid an trying to check in, an yes you get it back , but if you don’t have a credit card you are screwed
Stayed 1 night in Dec 2024

10/10 Excellent

Stephanie, Saco

Liked: Cleanliness, amenities, property conditions & facilities
Awesome staff
Stayed 1 night in Jan 2025

8/10 Good

John, Grafton

Liked: Staff & service
Stayed 1 night in Jan 2025

8/10 Good

susan

Liked: Cleanliness
Stayed 1 night in Jan 2025

10/10 Excellent

gary

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good and quiet
Stayed 1 night in Jan 2025

10/10 Excellent

Susan

Stayed 2 nights in Dec 2024

10/10 Excellent

Jonathan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for a good night sleep, property was very quiet and clean.
Stayed 1 night in Jan 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
One of favorite hotels. Great facilities and location.
Stayed 2 nights in Jan 2025

4/10 Poor

Kaltumo

Stayed 1 night in Jan 2025

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property clean. Right near the interstate so noisy traffic all night
Stayed 1 night in Jan 2025

2/10 Terrible

Jonathan

Liked: Cleanliness
Disliked: Staff & service
In a recalcitrant fashion, the hotel staff (including front desk and concierge) refused to provide a service I paid for, breakfast, despite showing proof of purchase. They advised me to direct complaints to the manager who had a disconnected phone line. My email was responded to 5 days later, “it should not have happened.” They will work on training the staff better…
Stayed 2 nights in Jan 2025

10/10 Excellent

Marilyn

Stayed 1 night in Jan 2025

8/10 Good

Brenda

Liked: Cleanliness, staff & service
The parking lot could be better lit from sun down to sun rise.
Stayed 2 nights in Jan 2025

10/10 Excellent

Aderson

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 1 night in Jan 2025

10/10 Excellent

Jane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Bridgette

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Airport tram drops you right across the intersection from this hotel front door. Very convenient, but beware the hotel has no signage on the front indicating its name, only the double tree logo up top. This caused us to walk a block further in the cold, wet, late night dark.
Stayed 1 night in Dec 2024

10/10 Excellent

Roy

Stayed 1 night in Dec 2024

10/10 Excellent

Kellie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly service. Room clean and comfortable. Enjoyed using the pool and fitness room.
Stayed 1 night in Jan 2025

2/10 Terrible

Andy

Disliked: Cleanliness, staff & service, property conditions & facilities
We stayed for two weeks. The first week the room was only cleaned twice the bathtub kept clogging couple of times I had to unclog myself because maintenance were taken forever was very disappointed at the hotel
Stayed 13 nights in Dec 2024

10/10 Excellent

Sonia

Liked: Cleanliness
Stayed 1 night in Dec 2024

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