DoubleTree by Hilton Hotel Portland

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Dates

December 2024

January 2025

Overview
Rooms
Location
Policies

Very good

Popular amenities

Bar

Pool

Free airport shuttle

Laundry

Housekeeping

24/7 front desk

Explore the area

363 Maine Mall Rd, South Portland, ME, 04106

Maine Mall
1 min walk
Sable Oaks Golf Course
18 min walk
Thompson's Point
8 min drive
Portland, ME (PWM-Portland Intl. Jetport)
5 min drive

Room options

Hypo-allergenic bedding, in-room safe, blackout curtains

Room, 1 Double Bed, Accessible, Non Smoking

30 sq m
Sleeps 2
1 Double Bed

Room, 2 Double Beds

29.0 sq m
Sleeps 4
2 Double Beds

Room, 1 Double Bed, Accessible, Non Smoking

30 sq m
Sleeps 2
1 Double Bed

Suite, 1 King Bed, Non Smoking

30 sq m
Sleeps 4
1 King Bed

Executive Suite, 1 King Bed, Non Smoking

30 sq m
Sleeps 4
1 King Bed

Room, 1 King Bed

Sleeps 2
1 King Bed

Executive Room, 1 King Bed

29.0 sq m
Sleeps 2
1 King Bed

Room, 1 King Bed

29 sq m
Sleeps 2
1 King Bed

Similar properties

Breakfast included

Free airport shuttle

Pet-friendly

Parking included

for 1 night

includes taxes & fees

5 Jan - 6 Jan

About this property

Hotel with free parking, steps from Maine Mall

This smoke-free hotel features an indoor pool, a restaurant, and a fitness center. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli, and a coffee shop/cafe are onsite.

DoubleTree by Hilton Hotel Portland offers 220 air-conditioned accommodations with safes and complimentary weekday newspapers. Flat-screen televisions are featured in guestrooms.

Bathrooms include shower/tub combinations, bathrobes, and hair dryers. This South Portland hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Our customers tell us they can't get enough of DoubleTree by Hilton Hotel Portland's great location. During your stay, you're just a quick walk from Maine Mall. Free WiFi in public areas, free self parking, and a free roundtrip airport shuttle are available. This property offers pet-friendly amenities like food and water bowls.

Free WiFi
Free self parking
Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
Buffet breakfast served weekends for a fee
Take a swim in the indoor pool
Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
Onsite recreation includes a gym
Guests have good things to say about the accommodations for the comfy beds and overall comfort
Steps from Maine Mall and a 3-minute drive from Sable Oaks Golf Course
Free airport shuttle service
Cats and dogs welcome for a fee
Pet-friendly amenities are available, including food and water bowls

DoubleTree by Hilton Hotel Portland offers its guests an indoor pool and a fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business center and meeting rooms are available. Multilingual staff, tour/ticket assistance, and concierge services are also featured at DoubleTree by Hilton Hotel Portland. A roundtrip airport shuttle is free (available 24 hours). Free self parking is available.

This South Portland hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekends from 7:00 AM and 11:00 AM.

Blue Wave Grille - This restaurant serves breakfast, lunch, dinner, and light fare.

Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free uncovered self-parking on site
Wheelchair-accessible parking and van parking available
Free 24-hour return airport shuttle

Food and drink

Buffet breakfast available for a fee weekends 7:00 AM–11:00 AM: USD 12.95 per person
1 restaurant and 1 coffee shop/cafe
1 bar
Room service available

Restaurants on site

Blue Wave Grille

Things to do

Fitness centre
Indoor pool

Family friendly

Free cots/infant beds
Corner/local shop
Indoor pool
Laundry facilities
Rollaway/extra beds (surcharge)
Snack bar/deli

Conveniences

ATM/banking services
Ballroom
Banquet hall
Lift
Free newspapers in reception
Front-desk safe
Corner/local shop

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance

Business services

Business centre
Conference space
Meeting rooms

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices available
Lift
Lift door width (centimetres): 91
Phone accessibility kit
Step-free path to entrance
Well-lit path to entrance
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness centre
Wheelchair-accessible parking
5 on-site accessible parking spaces
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible registration desk height (centimetres): 91
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

Smoke-free property

Room amenities

Bedroom

Air conditioning
Bed sheets
Blackout drapes/curtains
Free cots/infant beds
Heating (climate-controlled)
Hypo-allergenic bedding
Rollaway/extra beds (surcharge)

Bathroom

Dressing gowns
Hairdryer
Private bathroom
Shampoo
Shower/bath combination
Soap
Toilet paper
Towels

Entertainment

37-inch flat-screen TV
Premium channels

Connecting rooms available
Free newspapers (weekdays)
Phone
Restaurant dining guide
Safe

Policies

Check-in

Check-in time starts at 3 PM

Contactless check-in available

Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets: USD 75 per accommodation (varies based on length of stay)
Only dogs and cats are allowed
Maximum 2 (weight limit: 50 lbs per pet)
Pets cannot be left unattended
Food and water bowls are available
Service animals are exempt from fees

Children and extra beds

Children are welcome.

Rollaway/extra beds are available for USD 10.00 per night.

Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: approximately USD 12.95 per person
Pet fee: USD 75 per accommodation (varies based on length of stay)
Service animals are exempt from fees
Rollaway bed fee: USD 10.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher, a security system, and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Guests with pets must sign a waiver upon arrival. The pet's weight must be included in guests' reservation information.

We should mention

Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Hotel Portland

DoubleTree Hilton Portland

DoubleTree By Hilton Hotel Portland, ME South Portland, Maine

Doubletree By Hilton Portland

DoubleTree by Hilton Hotel Portland Hotel

DoubleTree by Hilton Hotel Portland South Portland

DoubleTree by Hilton Hotel Portland Hotel South Portland

DoubleTree by Hilton Hotel Portland Reviews

8.0

Very good

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

10/10 Excellent

SOUNDARYA

21 Sept 2024

Stayed 1 night in Aug 2024

4/10 Poor

Marissa

21 Sept 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Sep 2024

4/10 Poor

Jennifer S

Travelled with partner

20 Sept 2024

Liked: Staff & service

Disliked: Cleanliness, amenities, property conditions & facilities

Don’t stay there- worn out

Stayed 1 night in Sep 2024

8/10 Good

Shireen, Dorset

Business traveller, Travelled with partner

19 Sept 2024

Liked: Staff & service, amenities

The room cleanliness and elevator scare factor are the reasons for the lower rating. The room sink had A LOT of black mold under the rim of the sink which u can see while sitting on the toilet. There were splatter stains and hand prints all over every glass surface, less the mirrors. But the windows and pictures were filthy. The elevator was clanking and jerky. Did not feel very secure going up or down in it. Everyone was kind, we received a cookie at check-in and two were not baked, gooey and wet.

Stayed 2 nights in Sep 2024

6/10 Okay

Tim

Travelled with family

18 Sept 2024

Disliked: Amenities, property conditions & facilities

Like the location and ease of access to main roads.

Stayed 2 nights in Sep 2024

10/10 Excellent

Lin

Travelled with family

18 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The hotel is right next to I-95. We stayed there for a night on our way to Bar Harbor. The location is very convenient. There is a restaurant on site. The breakfast is pretty good.

Stayed 1 night in Sep 2024

10/10 Excellent

Jon

15 Sept 2024

Stayed 1 night in Aug 2024

10/10 Excellent

Tanya

12 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent staff

Stayed 1 night in Sep 2024

8/10 Good

Joel

Travelled with family

Darren

Travelled with partner

9 Sept 2024

Liked: Staff & service

Disliked: Cleanliness

It was adequate for a few nights. A little dirty with scuff marks and little bits of stuff on the floor. Bedding was decent. I didn’t get daily room cleanings at all. Personally I don’t mind since it was a short trip for me but I always thought most hotels give daily cleanings unless stated otherwise.

Stayed 3 nights in Sep 2024

4/10 Poor

4/10 Poor

Brian

Travelled with group

7 Sept 2024

Liked: Cleanliness, staff & service

Disliked: Amenities, property conditions & facilities

Staff was friendly. Clean facilities. So if those are the 2 things you're looking for go ahead. The issue for me was the elevators were broken or slow. One of them was broken the entire time and the other was slower than anything. I ended up getting my steps in and taking the stairs most of the time.

Stayed 3 nights in Sep 2024

2/10 Terrible

Luis

Travelled with group

7 Sept 2024

Disliked: Staff & service, amenities, property conditions & facilities

I picked a non-smoking room but the room that was given to us had a bed cigarette smell. One of the receptionists was very unpleasant and not happy to help, if was not another one that was there, I might had issues checking in. Not happy with the service and I do not recommend this hotel to anyone.

Stayed 1 night in Aug 2024

8/10 Good

Nicole

6 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice, comfortable rooms. Lots of amenities nearby. Helpful staff. Complimentary shuttle to and from airport.

Stayed 3 nights in Aug 2024

4/10 Poor

Elise

Travelled with partner

6 Sept 2024

Disliked: Cleanliness

This listing is inaccurate. It states that breakfast is included when it is not; we specifically booked this location for the included breakfast for budgeting purposes and instead got charged. Expedia, please fix your listing.

Stayed 1 night in Aug 2024