Hampton Inn Portage

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Dates

December 2024

January 2025

Overview
Rooms
Location
Policies

Good

Popular amenities

Room service

Pool

Pet-friendly

Breakfast included

Housekeeping

Air conditioning

Explore the area

6353 Melton Rd, Portage, IN, 46368

Indiana Dunes National Park
4 min drive
Founders' Square Park
5 min drive
Portage Lakefront Beach
5 min drive
Gary, IN (GYY-Gary - Chicago Intl.)
18 min drive

Room options

In-room safe, laptop workspace, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible

Sleeps 3
1 King Bed

Two Queen Beds

Sleeps 5
2 Queen Beds

Standard Room

Sleeps 5
1 King Bed and 1 Double Sofa Bed

Room, Accessible, Non Smoking

Sleeps 5
2 Queen Beds

Room, 2 Queen Beds, Accessible, Non Smoking

Sleeps 4
2 Queen Beds

Room, 1 King Bed, Non Smoking

Sleeps 3
1 King Bed

Standard Room

Sleeps 3
1 King Bed

Room, 1 King Bed, Accessible

Sleeps 4
1 King Bed

Similar properties

Pool

Breakfast included

Pet-friendly

Parking included

for 1 night

includes taxes & fees

5 Dec - 6 Dec

About this property

Hotel in Portage with free breakfast and a 24-hour front desk

This hotel features a coffee shop/cafe, coffee/tea in a common area, and a business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.

Hampton Inn Portage offers 60 air-conditioned accommodations with safes and complimentary newspapers. 42-inch flat-screen televisions come with cable channels.

Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Hampton Inn Portage, you'll be close to Founders' Square Park. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.

Free buffet breakfast served daily
Free WiFi
Free self parking
Enjoy a bite to eat at the coffee shop/cafe
Amenities include a front-desk safe, a business center, and meeting rooms
Just a 4-minute drive from Indiana Dunes National Park and 6 minutes from Lake Michigan
Cats and dogs welcome for a fee

There's a coffee shop/cafe on site. Free breakfast is served daily. WiFi is free in public spaces. Business amenities include a business center and meeting rooms. Hampton Inn Portage also features coffee/tea in a common area, laundry facilities, and dry cleaning/laundry services. Limited free parking is available on a first-come, first-served basis.

Guests are served free buffet breakfast daily from 6:00 AM to 10:00 AM.

Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi

Parking and public transport

Free self-parking on site
Limited on-site parking
Wheelchair-accessible parking and van parking available

Food and drink

Free buffet breakfast available daily 6:00 AM–10:00 AM
1 coffee shop/cafe
Room service available
Coffee/tea in a common area

Things to do

Swimming pool

Family friendly

Laundry facilities

Conveniences

Lift
Front-desk safe

Guest services

24-hour front desk
Daily housekeeping
Dry-cleaning service
Laundry facilities

Business services

Business centre
Meeting rooms

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices available
Lift
Phone accessibility kit
Pool hoist on site
Step-free path to entrance
Well-lit path to entrance
Wheelchair-accessible business centre
Wheelchair-accessible fitness centre
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible van parking
Wheelchair-accessible (may have limits)

Room amenities

Bedroom

Air conditioning
Bed sheets
Heating (climate-controlled)

Bathroom

Free toiletries
Hairdryer
Private bathroom
Shampoo
Soap
Toilet paper
Towels
Toothbrush and toothpaste (on request)

Entertainment

42-inch flat-screen TV
TV channels

Food and drink

Coffee/tea maker

Connecting rooms available
Free local calls
Free newspapers
Iron/ironing board
Laptop-friendly workspace
Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Express check-in available

Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Contactless check-out available

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions and an access code; front desk staff will greet guests on arrival

Access methods

Access code, staffed front desk, smart lock

Pets

Pets: USD 50 per accommodation, per stay
Only dogs and cats are allowed
Maximum 2 pets
Service animals are exempt from fees

Children and extra beds

Children are welcome.

Rollaway/extra beds are available for USD 10 per night.

Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Pet fee: USD 50 per accommodation, per stay
Service animals are exempt from fees
A late check-out fee will be charged
Rollaway bed fee: USD 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Guests will receive an email 24 hours before arrival with check-in information and an access code. Front desk staff will greet guests on arrival.

We should mention

Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Hotel Portage

Hampton Inn Portage

Hampton Inn Portage Hotel Portage

Hampton Inn Portage Hotel

Portage Hampton Inn

Hampton Inn Portage Hotel

Hampton Inn Portage Portage

Hampton Inn Portage Hotel Portage

Hampton Inn Portage Reviews

7.8

Good

8.4/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

8/10 Good

HELEN

22 Aug 2024

Liked: Cleanliness, staff & service

Nice older facility. Staff was great:)

Stayed 1 night in Aug 2024

6/10 Okay

Vivian

Travelled with pets, Travelled with partner

18 Aug 2024

Liked: Cleanliness, staff & service

Disliked: Amenities

Convenient for traveling

Stayed 1 night in Aug 2024

6/10 Okay

Margaret

Travelled with pets, Travelled with partner

11 Aug 2024

3rd floor smelled like cigarette smoke, a trash bag was sitting in hall way for over 24 hours. No routine walk thrus to ensure cleanliness. Had to download app create account verity this and that to use”free” internet. Pain

Stayed 2 nights in Aug 2024

6/10 Okay

Frank

9 Aug 2024

Disliked: Staff & service

Stayed 2 nights in Aug 2024

2/10 Terrible

Autumn

Travelled with group

5 Aug 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disgusting

The staff were super rude. Our tub looked like someone defecated in it, the curtains were ripped, the curtain vance was falling off the wall, the linens were stained. And what hotel doesn’t have a roll away cot? We were a party of five that specifically requested a room with a couch and they lied and said they didn’t have rooms with a couch. But the person in line to complain to the staff was there specifically because the linens on their pull out couch were dirty. 0/10 do not recommend.

Stayed 2 nights in Aug 2024

8/10 Good

Lois

1 Aug 2024

Ice machines were broken but staff provided bags of ice as needed.

Stayed 1 night in Jul 2024

10/10 Excellent

Kamla, Iselin

31 Jul 2024

Stayed 1 night in Jul 2024

10/10 Excellent

Jayme

Travelled with family

29 Jul 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I actually didn’t make it to my stay so I can’t speak on the hotel or the room, but the manager Melanie was just wonderful and I appreciated her great customer service. Very friendly and helpful staff!

Stayed 1 night in Jul 2024

6/10 Okay

Jodi

Travelled with family

29 Jul 2024

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

Not great

Hotel was plagued with delayed maintenance. The lobby was like a sauna. The pool room was so hot I was sweating within minutes of walking in. Mouse trap in breakfast area, breakfast was disgusting.

Stayed 2 nights in Jul 2024

10/10 Excellent

Santoshkumar

27 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Good clean hotel

Stayed 1 night in May 2024

4/10 Poor

Norman

20 Jul 2024

Disliked: Room comfort

Overbooked for king room. Had to settle for lesser room. Bed uncomfortable. Not able to get printed receipt ….. printer broken. Got receipt, but doesn’t show any costs, just that it’s paid and we owe 0. Not helpful.

Stayed 1 night in Jul 2024

6/10 Okay

Jill

Travelled with partner

16 Jul 2024

Just a hotel off the interstate. Good for a night’s sleep

Stayed 1 night in May 2024

2/10 Terrible

Trystan

Business traveller

14 Jul 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

The hotel was very dirty, and nasty. No clean towels. The elevator was broken. The first floor smelled like mildew. The pool was absolutely horrible, i wouldnt Let my dogs swim in it. All around worst hotel I’ve stayed in.

Stayed 2 nights in Jul 2024

4/10 Poor

Pamela

Travelled with partner

14 Jul 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Room was not ready at check-in elevator stopped working none of the ice machines worked the pool had a bad smell rooms were dirty no bath towels in the room

Stayed 2 nights in Jul 2024

4/10 Poor

Pamela

Travelled with family

14 Jul 2024

Liked: Cleanliness

Disliked: Staff & service, property conditions & facilities

Skip this one

There were so many problems with this hotel: elevator didn’t work so we used the stairs often including carrying our things down at check out; none of the ice machines worked and none of the vending machines worked either; no housekeeping and we had to use pool towels on the second day for showers; no water pressure and the toilet clogged. This was the worst Hampton Inn I’ve ever been to!

Stayed 2 nights in Jul 2024

2/10 Terrible

Verified traveller

Travelled with family

13 Jul 2024

Falling apart

I arrived at 3:45 and was told no room was ready and not given an estimated time. I checked the status of the room again at 4:30 and was finally given a room. Arrived up to the room with all luggage in tow only to realize the key card wasn’t working. In addition to that, this hotel is extremely run down and dirty. Rust stains in the tub look disgusting and curtains were stained with mold. No working ice machine or elevator at the hotel in addition to the vending machine being down. Major updates and repairs needed. Definitely not worth $165!!!!

Stayed 1 night in Jul 2024

4/10 Poor

Larry

Travelled with family

13 Jul 2024

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities, room comfort

Shalondra was fabulous, she handled all our needs and questions like a PRO. I’ve stayed at Hampton Inn before and assumed that this one would be as good as our previous experience. Was I ever wrong! I’m sure I will stay at Hampton Inn again in the future, but not this one. This hotel needs to close its doors and remodel the entire building. The place is dirty and worn out. The parking lot is dark, the room’s are dark (we stayed in two different rooms and both were dark - needing bulbs replaced) I offered to replace the bulbs but there were none available. The carpets are dirty, the beds are worn out, the exhaust fan in the bathroom is so loud it hurts. We did not have housekeeping but we wanted clean towels each day, well that never happened. I would have to go to the desk and ask for them and do you believe they never had any, what happened to the towels designated for this room? Twice they gave us pool towels or nothing at all. Breakfast was nothing to brag about either. The selection was poor but what they had was pretty good. The attendant must have had other duties because he wasn’t monitoring the food available. With much breakfast time still available, the attendant complained about preparing more food. I was not the only one complaining by far. I could go on and on but I doubt you’ll do what’s needed to bring this hotel up to snuff. Its obvious that the people who manage this hotel are pinching their penny’s. We won’t be staying here again!

Stayed 5 nights in Jul 2024

6/10 Okay

Steven

Travelled with family

12 Jul 2024

Liked: Cleanliness, staff & service

Our room was clean but not comfortable. It was difficult to navigate in the room, the toilet did not work (unless I lifted the tank cover), and there was just one overly thick comforter on the bed giving us the options of being either too cold or too hot at night. The property is conveniently located off the highway, but the area around it is not nice at all.

Stayed 1 night in Jul 2024

6/10 Okay

Victor

Travelled with partner

10 Jul 2024

Liked: Cleanliness

Disliked: Staff & service

I liked that out was quite and got good rest.

Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

10 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jun 2024

4/10 Poor

Sandra

Travelled with family, Travelled with pets

9 Jul 2024

Liked: Staff & service

Disliked: Cleanliness

We visited at a rough time, the oven was broken so no hot breakfast, the pool was out of order so no swimming, the ice machine on our floor was out of order and when my husband took 2 ice buckets the house keeper ask him if he thought he should be filling our cooler (literally 2 ice buckets). The fitness center has 3 machines and the treadmill was broken. I did let the front desk know there was mold on the shower curtain and it needed changed. The room was booked and only refundable until 48 hours before our stay. It could be a nice place to stay but I would call first to make sure everything is in working order.

Stayed 2 nights in Jun 2024

2/10 Terrible

Mark

Travelled with family

9 Jul 2024

Disliked: Cleanliness

Better accommodations needed

The internet was horrible and unusable. Toilet in bathroom upon arrival had debris in it. There was dog feces in the elevator for days. The morning breakfast was not good either. Never stay here again based on internet and food quality. Could not get price adjustment because it was booked 3rd party through hotel.com.

Stayed 4 nights in Jul 2024

2/10 Terrible

Richard

Travelled with family

9 Jul 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

Stayed here 3 nights and never had housekeeping enter our room. Had to adk for fresh towels each morning and they never had any. Usually Hampton Inn is nice. Never again here.

Stayed 3 nights in Jul 2024

2/10 Terrible

Jasmine

Travelled with family, Travelled with group

8 Jul 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

This hotel is NOT equipped for people who stay more than one night. I had to rescan my key up to two times a day because it would just stop working. When the hotel was fully booked there was NO hot water. Took cold showers for 2 days. I NEVER had ANYONE clean my room or give me clean towels in 4 days! AND there were only two towels in the room for 3 people! When I asked for one more towel they told me they were on back order. My child had to use a flimsy pool towel that looked like a hospital towel for 4 days. Housekeeping poor. They NEVER cleaned out our garbage. I had to clean out our garbage cans and leave full bags by the door and use grocery bags to refill the garbage cans. No hospitality whatsoever!!!! Don’t stay here more than one night!!!!

Stayed 4 nights in Jul 2024

4/10 Poor

Jennifer

Travelled with family

8 Jul 2024

Liked: Room comfort

Disliked: Cleanliness, staff & service

Could’ve been better

Had to wait at the front desk for 15+minutes to check in and I am pretty sure I have been double billed. Breakfast was good. Bathroom vent was dirty. Parking lot was extremely dark.

Stayed 1 night in Jul 2024