Holiday Inn & Suites Pittsfield-Berkshires, an IHG Hotel

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Dates

December 2024

January 2025

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Overview
Rooms
Location
Policies

Very good

Popular amenities

Bar

Gym

24/7 front desk

Explore the area

One West Street, Pittsfield, MA, 01201

Berkshire Museum
3 min walk
Colonial Theater
4 min walk
Berkshire Athenaeum
4 min walk
Pittsfield, MA (PSF-Pittsfield Municipal)
8 min drive

Room options

Standard Room

Mountain view
Sleeps 2
1 Double Bed OR 2 Twin Beds

Room, 2 Queen Beds, Accessible (Mobility)

City view
Sleeps 4
2 Queen Beds

Standard Room, 2 Queen Beds, Accessible (Mobility)

City view
Sleeps 4
2 Queen Beds

Suite, 1 King Bed with Sofa bed

Mountain view
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Suite, Multiple Beds

Mountain view
Sleeps 6
2 Queen Beds and 1 Double Sofa Bed

Studio Suite, 1 King Bed with Sofa bed, Pool View

Sleeps 4
1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Sleeps 4
1 King Bed

Standard Room, 1 King Bed

Mountain view
Sleeps 2
1 King Bed

Standard Room, 1 King Bed, Accessible (Mobility)

City view
Sleeps 2
1 King Bed

Standard Room, 2 Queen Beds

Mountain view
Sleeps 4
2 Queen Beds

Standard Room, 1 Queen Bed, Accessible (Mobility)

Mountain view
Sleeps 2
1 Queen Bed

Similar properties

Breakfast included

Pet-friendly

Parking included

Free WiFi

for 1 night

includes taxes & fees

5 Jan - 6 Jan

Pool

Restaurant

Air conditioning

Tennis court

for 1 night

includes taxes & fees

5 Jan - 6 Jan

About this property

Hotel in Pittsfield with a health club and a 24-hour business center

Along with an indoor pool, this hotel has a restaurant and a health club. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a 24-hour business center, and a conference center are onsite.

Holiday Inn & Suites Pittsfield-Berkshires, an IHG Hotel offers 179 accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with digital channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Holiday Inn & Suites Pittsfield-Berkshires, an IHG Hotel. During your stay, you're just a quick walk from Berkshire Museum. Features include free WiFi in public areas and free self parking, plus an indoor pool.

Free WiFi and wired Internet
Free self parking
Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
To-go breakfast served daily for a fee
Take a swim in the indoor pool
Services include dry cleaning/laundry, tour or ticket assistance, and a porter
Onsite recreation includes a gym
Guests have great things to say about the clean accommodations and the helpful staff
Steps from Berkshire Museum and 4 minutes by foot from Colonial Theater
Dogs welcome for a fee (restrictions apply)

Holiday Inn & Suites Pittsfield-Berkshires, an IHG Hotel offers its guests an indoor pool and a health club. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business center and 10 meeting rooms. A library, a terrace, and a vending machine are also featured at the business-friendly Holiday Inn & Suites Pittsfield-Berkshires, an IHG Hotel. Self parking is free.

Smoking is allowed in designated areas at this 3-star Pittsfield hotel.

For a fee, guests can enjoy to-go breakfast daily from 6:30 AM to 10:30 AM.

Holiday Inn & Suites Pittsfield-Berkshires, an IHG Hotel has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet

Parking and public transport

Free self-parking on site
Wheelchair-accessible parking available
On-site parking includes off-street options
Free off-site parking within 499 ft

Food and drink

To-go breakfast available for a fee daily 6:30 AM–10:30 AM: USD 12.99 per person
1 restaurant and 1 coffee shop/cafe
1 bar

Things to do

Fitness centre
Indoor pool
Public winery tours
Shopping

Family friendly

Free cots/infant beds
Free rollaway/extra beds
Indoor pool
Laundry facilities
Microwave
Fridge

Conveniences

ATM/banking services
Ballroom
Banquet hall
Lift
Front-desk safe
Gift shop/newsstand
Library
Vending machine

Guest services

24-hour front desk
Daily housekeeping
Dry-cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Ski passes
Tour/ticket assistance
Wedding services

Business services

24-hour business centre
Computer station
Conference centre
Meeting rooms - 10

Outdoors

Garden
Terrace

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices available
Braille signage
Lift
Lift door width (centimetres): 107
Front entrance ramp
Grab bar in shower
Shower grab bar height (centimetres): 97
Handrails in stairwells
Stairwell handrail height (centimetres): 91
Well-lit path to entrance
Wheelchair-accessible business centre
Wheelchair-accessible lounge
Wheelchair-accessible parking
2 on-site accessible parking spaces
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible registration desk height (centimetres): 76
Wheelchair-accessible restaurant
Wheelchair-accessible (may have limits)

Designated smoking areas (fines apply)

Room amenities

Bedroom

Air conditioning (climate-controlled)
Bed sheets
Blackout drapes/curtains
Free cots/infant beds
Free rollaway beds
Heating (climate-controlled)
Hypo-allergenic bedding

Bathroom

Hairdryer
Private bathroom
Shampoo
Shower/bath combination
Soap
Toilet paper
Towels
Toothbrush and toothpaste (on request)

Entertainment

32-inch flat-screen TV
TV/satellite channels

Food and drink

Coffee/tea maker
Microwave
Fridge

Connecting rooms available
Desk
Desk chair
Free local calls
Free long-distance calls
Iron/ironing board
Laptop-friendly workspace
Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Express check-in available

Check-out

Check-out before noon

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets: USD 75 per accommodation, per stay (maximum USD 75.00 per stay)
Only dogs are allowed
Maximum 2 (weight limit: 25 lbs per pet)
Pets cannot be left unattended
Certain rooms only, restrictions apply
You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
Service animals are exempt from fees

Children and extra beds

Children are welcome.

Kids stay free! Children 18 years old and younger stay free when using existing bedding.

Free rollaway/extra beds!

Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for to-go breakfast: approximately USD 12.99 per person
Pet fee: USD 75 per accommodation, per stay (maximum USD 75.00 per stay)
Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Tax ID - C0010502360

This property accepts credit cards; cash is not accepted

Noise-free guestrooms cannot be guaranteed

Safety features at this property include window guards

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival.

We should mention

Pool access available from 7:00 AM to 9:00 PM.
Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel Pittsfield-Berkshires

Crowne Plaza Pittsfield-Berkshires

Crowne Plaza Pittsfield Hotel Pittsfield

Pittsfield Crowne Plaza

Crowne Plaza Pittsfield-Berkshires Hotel

Berkshire Plaza Hotel Pittsfield

Berkshire Plaza Pittsfield

Berkshire Plaza

Crowne Plaza Pittsfield Berkshires

Holiday Inn Suites Pittsfield Berkshires

Holiday Inn & Suites Pittsfield-Berkshires, an IHG Hotel Hotel

Holiday Inn & Suites Pittsfield-Berkshires, an IHG Hotel Reviews

8.0

Very good

8.4/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

10/10 Excellent

Charles

22 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Sep 2024

8/10 Good

Steve

Travelled with family

21 Sept 2024

Liked: Cleanliness

We had a great stay. Out in room refrigerator was t working but after calling the front desk, it was quickly replaced. Shower head placement was a bit unusual but after the first night of limited hot water, it was back to hot the rest of our stay. Towels were replaced frequently. Beds were comfortable. The one thing needed is better soundproofing to limit the noise we heard in the hallway.

Stayed 5 nights in Sep 2024

2/10 Terrible

Rena

Travelled with partner

16 Sept 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

This was very disappointing. After a long day of work, I just wanted a clean hotel to take a shower and there was no hot water and this was not able to be fixed until Monday and I was there on Saturday. The whole hotel was desirable and needs a big renovation hopefully they won’t give me the runaround for a full refund.

Stayed 1 night in Sep 2024

10/10 Excellent

Michael

Travelled with family

16 Sept 2024

Liked: Staff & service, amenities, property conditions & facilities

Great pool and restaurant/bar.

Stayed 1 night in Sep 2024

10/10 Excellent

Lori

11 Sept 2024

Liked: Amenities

Great

Stayed 2 nights in Sep 2024

8/10 Good

Norman, Plainview

Travelled with partner

10 Sept 2024

Liked: Amenities

Comfortable stay

Stayed 2 nights in Jul 2024

10/10 Excellent

Robert

10 Sept 2024

Stayed 1 night in Aug 2024

6/10 Okay

Jose, Shrewsbury

Travelled with family

5 Sept 2024

Liked: Staff & service

The parking garage on the property was shut down, so we had to drive to the next block to the parking lot of a TD Bank.

Stayed 1 night in Aug 2024

6/10 Okay

Tracy

Travelled with family

2 Sept 2024

Liked: Cleanliness, staff & service, room comfort

Was ok

Was ok. Property is in need of some renovation. The packing garage has been out of commission for over three years. You have to pack offsite. The roof in the pool room was leaking when it was raining. Other than that, the room was clean. The staff was pleasant.

Stayed 2 nights in Aug 2024

8/10 Good

Carsten

2 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Aug 2024

10/10 Excellent

Joy

Travelled with family

31 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Hotel was very clean and updated. We loved our stay. Pool was amazing and the food at the restaurant was delicious!!

Stayed 1 night in Aug 2024

6/10 Okay

Gabi, Fairfield

30 Aug 2024

Liked: Staff & service

The phone in my room didn’t work so I could t calm the front desk or other guests in the hotel. There was some kind of spring Sri Kong out from the base of the bed which caught my leg twice.

Stayed 3 nights in Aug 2024

8/10 Good

Mary

25 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Aug 2024

6/10 Okay

donna, Pleasantville

25 Aug 2024

No parking. Had. To carry items to a parking lot. Valet not easily found. Room not ready until 3 pm. Had no where to change for a wedding. Did not volunteer to store luggage.

Stayed 1 night in Aug 2024

8/10 Good

RUSONG, Oakdale

24 Aug 2024

Stayed 1 night in Aug 2024

8/10 Good

keith

19 Aug 2024

Liked: Cleanliness, staff & service, room comfort

We would stay again.

Very convenient location. A dated hotel but you can tell they are trying hard to update everything. Clean property and well staffed. No issues with the rooms. The only drawback is the parking. The hotel parking garage is closed and we had to park a block away. They did offer valet parking.

Stayed 2 nights in Aug 2024

10/10 Excellent

jeanne, Buzzards Bay

Travelled with family, Travelled with family and small children

15 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

liked pool . Food in restaurant just ok and was expensive . Needed a rollout bed and received quickly which was appreciated . Room was comfortable

Stayed 1 night in Aug 2024

10/10 Excellent

James

Travelled with family

13 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Led Me to a Town I'll Look Back with Fondness

We chose this hotel for economy. But...it's location in a historic town was a huge surprising benefit!

Stayed 1 night in May 2024

6/10 Okay

Carolyn, Flemington

Travelled with family

13 Aug 2024

Liked: Staff & service

Disliked: Property conditions & facilities

Parking garage was closed and although the valet parking was free, it was inconvenient. Room shape was odd. Only bathroom light switch on outside of bathroom also controlled one of the bedroom lights. Carpet was sticky in areas. Room door opened directly out to pool area. No central air conditioning, free standing units with tube vents through window to outside. Appeared to cater to long term tenants with full kitchen and more storage than standard rooms.

Stayed 1 night in Aug 2024