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Twin Mountain Inn & Suites

2.0 star property

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Exterior
Terrace/patio
View from property
Reception
Reception

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Breakfast included
  • Housekeeping
  • Pet-friendly
  • Laundry
  • Air conditioning

Explore the area

Map
3929 South River Road, Pigeon Forge, TN, 37863
  • Dolly Parton's Stampede Dinner Attraction
    ‪6 min walk‬
  • Island at Pigeon Forge
    ‪6 min drive‬
  • Dollywood
    ‪12 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪58 min drive‬

Room options

View all photos for Newly Renovated 2 Queen Beds, Fireplace, Private Balcony on River

Desk, laptop workspace, blackout curtains, iron/ironing board

Newly Renovated 2 Queen Beds, Fireplace, Private Balcony on River

  • Water view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Newly Renovated 2 Queen Beds, Fireplace, Private Balcony on River (Mobility Accessible)

Desk, laptop workspace, blackout curtains, iron/ironing board

Newly Renovated 2 Queen Beds, Fireplace, Private Balcony on River (Mobility Accessible)

  • Water view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Newly Renovated 1 King Bed with Sofa bed, Fireplace, Jetted Tub, Private Balcony on River

Newly Renovated 1 King Bed with Sofa bed, Fireplace, Jetted Tub, Private Balcony on River

Newly Renovated 1 King Bed with Sofa bed, Fireplace, Jetted Tub, Private Balcony on River

  • Water view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Twin Mountain Inn & Suites

Riverfront hotel with free breakfast and a seasonal outdoor pool
An outdoor pool, a seasonal outdoor pool, and laundry facilities are available at this hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour front desk, a lobby fireplace, and a front-desk safe are onsite.
Twin Mountain Inn & Suites offers 50 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Rooms open to balconies or patios. LED televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers with deep soaking bathtubs and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Our customers tell us they enjoy the free breakfast at Twin Mountain Inn & Suites. During your stay, you're just a quick walk from Dolly Parton's Stampede Dinner Attraction. Enjoy features like free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the outdoor pool
  • Amenities include a front-desk safe, meeting rooms, and laundry facilities
  • Guests really like the accommodations for the cleanliness and overall comfort
  • Just a 1-minute drive from Dolly Parton's Stampede Dinner Attraction and 6 minutes from Island at Pigeon Forge
  • Cats and dogs welcome for a fee
Free breakfast is available daily. Public spaces have free WiFi. An outdoor pool, a vending machine, and a fireplace in the lobby are also featured at the business-friendly Twin Mountain Inn & Suites. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this Pigeon Forge hotel.

Guests are served free continental breakfast daily from 6:30 AM to 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Limited on-site parking (max 1 space per unit)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Firepit
  • On a river
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per night
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
This property cannot accommodate parking for large vehicles, including RVs, buses, boats, or trailers.

We should mention

  • The seasonal pool will open in May and close in September.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Twin Mountain Inn Pigeon Forge
Twin Mountain Inn
Twin Mountain Pigeon Forge
Twin Mountain Inn & Suites Hotel
Twin Mountain Inn/ Hotel Pigeon Forge
Twin Mountain Hotel
Twin Mountain Inn & Suites Pigeon Forge
Twin Mountain Inn & Suites Hotel Pigeon Forge

Twin Mountain Inn & Suites Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1120 out of 1427 reviews
Rating 8 - Good. 242 out of 1427 reviews
Rating 6 - Okay. 46 out of 1427 reviews
Rating 4 - Poor. 13 out of 1427 reviews
Rating 2 - Terrible. 6 out of 1427 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

James

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was super clean, and the view was beautiful. My husband and I have no complaints at all, and we will be booking a room in the spring.
Stayed 2 nights in Dec 2024

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again for sure
Very clean. Surprise - gas fireplace in the room! Refrigerator and microwave. Excellent value for the price!
Stayed 1 night in Dec 2024

10/10 Excellent

Kristen

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our second time staying here and we are very pleased with our stay! We love that is pet friendly and every room has it's own private balcony overlooking the river. And all the rooms have fireplaces too! The breakfast area is small but they provide trays in your room to take your food back upstairs. The only issue I had was that the trash truck came around 6:15am and woke me up. My whole family slept through it though. Overall it is a great hotel and we will continue to stay here!
Stayed 2 nights in Dec 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

2/10 Terrible

Heather

Disliked: Cleanliness, staff & service, property conditions & facilities
Not my normal stay & never again
Stayed 1 night in Dec 2024

10/10 Excellent

Christina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property exceeded expiation's. Extremely Clean!!
Stayed 3 nights in Dec 2024

10/10 Excellent

Dawn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay! The property was clean, the staff was very friendly and the breakfast was amazing! Will definitely stay here again!
Stayed 2 nights in Dec 2024

8/10 Good

Gary

Liked: Cleanliness, property conditions & facilities
Lliked the view. Some of the staff at front desk not so friendly.
Stayed 4 nights in Dec 2024

10/10 Excellent

steve

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was real pleasant. Everything was real clean and all staff were real nice and helpful. Will be our choice next time we are up they way.
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would recommend this place and we will be staying here again
Stayed 1 night in Dec 2024

8/10 Good

Ed

Travelled with family, Travelled with pets, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Nice rooms.
Stayed 1 night in Dec 2024

10/10 Excellent

Silas

Travelled with family
Liked: Cleanliness, amenities
Very clean and nice staff
Stayed 3 nights in Dec 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was up to expectations of the review I read
Stayed 1 night in Dec 2024

6/10 Okay

CARMEN

Stayed 2 nights in Nov 2024

10/10 Excellent

Stacey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is nice the view of the river from the room and balcony is amazing. Haveing a fire place in the room was nice touch with it being as cold as it wa. The beds were comfortable, the room was nice. The bathroom needs work it was clean but very run down the shower head squealed loud. The breakfast is ok 3 out of 5 stars. The guy that checked is in made a big deal out of us being 25 minutes early for the 3 pm check in time. I started out buy saying hello , asked him how he was, said hey i know we are early traffic was not bad and we made good time and underatood we were early and that tye room might not be ready. After that he made a point to tell me a number of times i was early and my room would proabbly not be ready. Then after playing with the computer he says your room is ready. This first interaction left a sour taste in my mouth. The rest of the staff and our stay went well. This gentleman needs a new leson on customer service. Other then that inwould stay here again.
Stayed 2 nights in Dec 2024

10/10 Excellent

Jerry

Travelled with group
The dining room staff was excellent. Both young ladies were outstanding.
Stayed 4 nights in Nov 2024

10/10 Excellent

Sherry

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
rooms were very clean and nice, loved the balcony and view.
Stayed 2 nights in Dec 2024

10/10 Excellent

Gregory

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay!!
Stayed here several times..It is always great!! Location is convenient to everything..love the balcony over the river. Everyone is always helpful and friendly!! Will be back again.
Stayed 1 night in Dec 2024

10/10 Excellent

Dawn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had a very nice stay and enjoyed our time in the area. There are a ton of dining choices just blocks away and is very conveniently located to Dollywood. We were there during extremely low temps and the room never got cold, which was amazing. Just a couple of items to note: parking could be an issue during peak times. I don’t think there are enough spots for the number of rooms. Also, they do not supply conditioner or body soap, just shampoo and hand soap for the sinks. Plan accordingly.
Stayed 2 nights in Dec 2024

10/10 Excellent

Carol

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Birthday Trip
It was my 50th Birthday and my son and his girlfriend were coming up on my birthday the guy at night worked till he got them in the room next to us. Most definitely will go back.My son left his phone charger and they called to tell me he left it.
Stayed 1 night in Dec 2024

8/10 Good

Roberta

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Twin Mountain Stay
Stay was really nice. Enjoyed fireplace and had excellent service daily.
Stayed 3 nights in Nov 2024

8/10 Good

Min min

Travelled with family
Liked: Cleanliness, amenities
Good one
Stayed 1 night in Nov 2024