Sunrise Ridge Resort

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sunrise Ridge Resort

Fridge, microwave, oven, stovetop
Exterior
Indoor pool, seasonal outdoor pool, pool loungers
Townhome, 2 Bedrooms | Balcony view
Deluxe Suite, 2 Bedrooms, Mountain View | Living room

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Laundry
    Laundry
  • Gym
    Gym
  • Hot tub
    Hot tub
  • Pool
    Pool
  • Kitchen
    Kitchen
  • Air conditioning
    Air conditioning

Explore the area

Map
2301 Ridge Road, Pigeon Forge, TN, 37863
  • LeConte Center at Pigeon Forge
    4 min drive
  • Old Mill
    4 min drive
  • Pigeon Forge Factory Outlet Mall
    5 min drive
  • Gatlinburg, TN (GKT-Gatlinburg - Pigeon Forge)
    13 min drive

Room options

Deluxe Room, 1 Bedroom

  • 59 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Standard Room, 1 Bedroom

  • 51 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

Deluxe Suite, 2 Bedrooms, Mountain View

  • 102 sq m
  • Mountain view
  • Sleeps 6
  • 2 King Beds and 1 Queen Sofa Bed

Room, 2 Bedrooms

  • 102 sq m
  • Sleeps 6
  • 2 King Beds and 1 Queen Sofa Bed

Standard Suite, Mountain View

  • 51 sq m
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

Townhome, 2 Bedrooms

  • 110 sq m
  • Sleeps 6
  • 2 King Beds and 1 Queen Sofa Bed

Deluxe Room, Mountain View

  • 59 sq m
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed

Similar properties

About this property

Sunrise Ridge Resort

Family-friendly resort with 2 spa tubs and a fitness center
Along with an indoor pool, this smoke-free resort has a fitness center and a sauna. Free WiFi in public areas and free self parking are also provided. Additionally, a seasonal outdoor pool, a business center, and concierge services are onsite. Housekeeping is available on request.
Sunrise Ridge Resort offers 133 air-conditioned accommodations, which are accessible via exterior corridors and feature washers/dryers and DVD players. Rooms open to balconies. These individually decorated and furnished accommodations have separate sitting areas. Accommodations at this 3-star resort have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered on request and hair dryers can be requested.

2 spa tubs are on site along with an indoor pool. In addition to a seasonal outdoor pool, other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of Sunrise Ridge Resort's great location. During your stay, you'll be within walking distance of LeConte Center at Pigeon Forge. You'll find features like free WiFi in public areas and free self parking, plus an indoor pool.
  • Free WiFi
  • Free self parking
  • Take a swim in the indoor and seasonal outdoor pools or soak in the 2 spa tubs
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a gym, a sauna, and a playground
  • Guests have great things to say about the helpful staff and the location
  • Just a 4-minute drive from LeConte Center at Pigeon Forge and 7 minutes from Titanic Museum
As a guest of Sunrise Ridge Resort, you'll find 2 spa tubs, an indoor pool, a sauna, and a fitness center. WiFi is free in public spaces. There's an onsite business center. A seasonal outdoor pool, barbecue grills, and an arcade/game room are also featured at the family-friendly Sunrise Ridge Resort. Free self parking is available.

This 3-star Pigeon Forge resort is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • On-site parking includes off-street options

Things to do

  • 2 hot tubs
  • Arcade/games room
  • Fitness centre
  • Indoor pool
  • Playground
  • Sauna
  • Seasonal outdoor pool

Family friendly

  • Arcade/games room
  • DVD player
  • Free cots/infant beds
  • Indoor pool
  • Kitchen
  • Laundry facilities
  • Microwave
  • Playground
  • Fridge
  • Seasonal outdoor pool
  • Separate dining area
  • Separate living room
  • Washer/dryer

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • Concierge services
  • Front desk (limited hours)
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business centre

Outdoors

  • BBQ grill(s)
  • Picnic area
  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • In-room accessibility
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Fan
  • Free cots/infant beds
  • Heating

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower/bath combination
  • Towels

Entertainment

  • DVD player
  • TV

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dining room
  • Dishwasher
  • Kitchen
  • Microwave
  • Oven
  • Fridge
  • Stovetop

More

  • Access via exterior corridors
  • Desk
  • Free local calls
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Washer and dryer

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 8:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 18 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per accommodation, per stay
  • Resort fee: USD 12.35 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • Phone calls
  • Pool access
  • Sporting facilities or equipment

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee and varies based on length of stay and unit size

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7:00 AM - 11:00 PM.
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 9:00 AM to 11:00 PM.
  • One child 18 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sunrise Ridge Resort Diamond Resorts Pigeon Forge
Sunrise Ridge Resort Diamond Resorts
Sunrise Ridge Diamond Resorts Pigeon Forge
Sunrise Ridge Diamond Resorts
Sunrise Ridge Diamond s Pigeo
Sunrise Ridge Resort Resort
Sunrise Ridge Resort Pigeon Forge
Sunrise Ridge Resort by Diamond Resorts
Sunrise Ridge Resort Resort Pigeon Forge

Sunrise Ridge Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 621 out of 1001 reviews" "
Rating 8 - Good. 230 out of 1001 reviews" "
Rating 6 - Okay. 89 out of 1001 reviews" "
Rating 4 - Poor. 42 out of 1001 reviews" "
Rating 2 - Terrible. 19 out of 1001 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Latosha

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Its amazing
Stayed 3 nights in Aug 2024

10/10 Excellent

Sandra

Stayed 3 nights in Aug 2024

8/10 Good

Natasha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very family oriented to have a home away from home
Stayed 3 nights in Aug 2024

10/10 Excellent

Allison

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved staying here! Very home like feel! Front desk staff was wonderful.
Stayed 1 night in Aug 2024

10/10 Excellent

chris

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone from the staff was very nice. They treated you like family. The suites are amazing and great views of the mountains. The balcony is comfy, and the fire place inside gives it a nice touch. All over amazing place would recommend to anyone. Definitely going to be staying there again soon!
Stayed 1 night in Aug 2024

10/10 Excellent

Larry, Memphis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

6/10 Okay

Michelle

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
This place was just ok. I have stayed here before with RCI but this place definitely needed to be remodel. We stayed in a Townhouse and the master bedroom was upstairs and stayed so hot. The A/C would not cool it. Needed to have split level A/C. I had to go buy a couple of box fans just so me and my husband could sleep a little cooler. Also the skylight in that bathroom upstairs I could never get ready to go to dinner out because of the sun that came in was hot and couldn't use the mirror because of the reflection. They should tint those or but some kind of shade on them. And also I killed 5 roaches in my unit. And I didn't have a lot of food out. For the price that they charge for this place they should use it to remodel it to be better.
Stayed 4 nights in Aug 2024

8/10 Good

Marilyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great visit to Pigeon Forge
Stayed in Building 3 which seems to be for regular rentals. Building outside needs some maintenance - definitely looking older. Room was very clean and nice but somewhat dated. No issues with anything at all. Pool area was great. Elevator is in middle of building. Our unit was on the end - first floor. First floor is down because of being on a hill. Had a good view from our room. Pool was outside our room. No issues at all with noise from the pool. We did have a fire alarm around midnight. Management could have handled it better. No instructions on what to do or what had happened. There wasn't a fire - probably a malfunction or a kid having fun. We just assumed it was OK to go back to our room when the firemen started to leave. Would definitely stay here again. This was a couples trip - no kids. We liked that it was on a road away from the main area of Pigeon Forge. Very easy access to everything with less than a 5 minute ride. You are about 3 miles from Dollywood.
Stayed 3 nights in Aug 2024

8/10 Good

Niamh

Travelled with family
Liked: Cleanliness, staff & service
Stayed 6 nights in Aug 2024

2/10 Terrible

Jessica, Jackson

Disliked: Cleanliness, staff & service, property conditions & facilities
There was a small and roaches
Stayed 3 nights in Aug 2024

8/10 Good

Joseph

Travelled with family
Liked: Cleanliness, staff & service, amenities
We needed extra room having 2 teenage boys and it fit the bill perfectly. It was a townhome layout with 2 bedrooms, 2 bathrooms and a small kitchen and a washer and dryer in unit Excellent amount of space. The house itself is very aged. A lot has not been updated since the 80s. The molding around the front door was literally hanging off. It smelled musty for a long while after getting there. The carpets need to be changed badly. The bed was lopsided and lumpy. The linoleum around the tub was lifting and needed changing. I am NOT nitpicker, but with the excellent layout and price, this should be a VERY coveted spot…if only they would throw a bit of money into updating. If they do, this will be our go to place every few years we come here. Oh, and don’t have your room key near your key fob or it will demagnetize (twice for us)
Stayed 3 nights in Aug 2024

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Keith

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well kept. Area where property is located can throw you off thinking that it might be a terrible run down property. Actually it’s in a convenient location and well maintained.
Stayed 4 nights in Aug 2024

10/10 Excellent

Victor

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
A home away from home. The rooms and the beds were excellent. The full kitchen afforded us the opportunity to cook our meals as if we were home. Highly recommended for a family vacation. Some painting facelifts will really add some aesthetic value to the whole property.
Stayed 2 nights in Jul 2024

10/10 Excellent

Suquana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was lovely
Stayed 3 nights in Jul 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We’ve stayed at this resort a few times. Love the location and the views. Staff is always very friendly
Stayed 3 nights in Jul 2024

10/10 Excellent

angela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family frequent stays!
We love staying here! We come at least twice a year and stay at sunrise resort as much as possible for the value, location, and fun!
Stayed 1 night in Apr 2024

10/10 Excellent

Monique

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Homie
Stayed 1 night in Jul 2024

10/10 Excellent

Alfonso

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The suite was large and cozy. Clean rooms and we loved the addition of a full fridge and washer and dryer. And the Mountain View’s are just excellent. We can’t wait to come back.
Stayed 3 nights in Jul 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Good but not remarkably good
The condo was clean, several text messages per day were sent by the staff to make sure we were enjoying our stay. The air in one of the bedrooms was not strong enough so my husband & literally sweat all night. We are normal sized people, and aren't normally night sweaters. If we had left the door to our bedroom open it probably would have been fine...but, privacy...
Stayed 3 nights in Jun 2024

8/10 Good

Sasha N

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Jul 2024

8/10 Good

A

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Old resort with a lot of rusting all around !!! The views from the balcony trumps all other negatives. I might stay there again for fall !!
Stayed 1 night in Jul 2024

6/10 Okay

brennan

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Decent stay
For the price you cant beat it. The complaints are as follows: carpet, bugs - spiders, and roach, and dilapidated furnishings. The carpet needed cleaning or replacement, cobwebs in corners from spiders. I was on the 1st floor so maybe the couple roaches i saw came from outside. Killed 3 large spiders. The eating area, tv sizes , and place to put your travel bags was my main complaint about the place. The plus was the kitchen very clean and well put together. Bed was comfortable needs a inroom ceiling fan.
Stayed 3 nights in Jul 2024

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2024

8/10 Good

Natalie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in Pigeon Forge. Loved that it was a resort with a secluded mountain feel, We stayed in one of the pedestal units. Loved that the unit had front door parking and easy access. The rooms were spacious. My only complaints were that the kitchen was very tight with limited counter space and the main shower had mold growing on the paint above the caulking. Otherwise we had a great stay.
Stayed 5 nights in Jul 2024