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SpringHill Suites by Marriott Pigeon Forge

3.0 star property

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Photo gallery for SpringHill Suites by Marriott Pigeon Forge

Exterior
Studio, Multiple Beds
Indoor pool, seasonal outdoor pool
Property amenity
Lobby lounge

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast included
  • 24/7 front desk
  • Laundry
  • Gym
  • Pet-friendly
  • Hot tub

Explore the area

Map
120 Christmas Tree Lane, Pigeon Forge, TN, 37863
  • Titanic Museum
    ‪18 min walk‬
  • Island at Pigeon Forge
    ‪18 min walk‬
  • LeConte Center at Pigeon Forge
    ‪2 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪52 min drive‬

Room options

View all photos for Studio, Multiple Beds

Studio, Multiple Beds

Studio, Multiple Beds

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed

Studio, 1 King Bed with Sofa bed | Living room

Studio, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed

Premium bedding, desk, blackout curtains, iron/ironing board

Studio, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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includes taxes & fees
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About this property

SpringHill Suites by Marriott Pigeon Forge

Hotel with free breakfast, near Titanic Museum
This smoke-free hotel features an indoor pool, a fitness center, and a snack bar/deli. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a sauna, a 24-hour business center, and a hot tub are onsite. Change of bedsheets is available on request.
SpringHill Suites by Marriott Pigeon Forge offers 112 accommodations with coffee/tea makers and hair dryers. Accommodations are furnished with twin sofa beds. Beds feature premium bedding. 37-inch LCD televisions come with digital channels and Netflix. Bathrooms include shower/tub combinations and complimentary toiletries.

This Pigeon Forge hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding and change of bedsheets can be requested.

An indoor pool, a seasonal outdoor pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at SpringHill Suites by Marriott Pigeon Forge. During your stay, you're just a quick walk from MagiQuest. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the indoor and seasonal outdoor pools or soak in the hot tub
  • Amenities include a front-desk safe, a 24-hour business center, and meeting rooms
  • Onsite recreation includes a gym and a sauna
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 1-minute drive from Titanic Museum and a few minutes from Island at Pigeon Forge
  • Theme park shuttle service available for a fee
  • Pets welcome for a fee
SpringHill Suites by Marriott Pigeon Forge offers its guests a seasonal outdoor pool, an indoor pool, a hot tub, and a sauna. There's a snack bar/deli on site. Free breakfast is served daily. Public spaces have free WiFi and wired Internet.

Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 1701 square feet (158 square meters) and includes conference space. A fitness center, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly SpringHill Suites by Marriott Pigeon Forge. Self parking is free.

This 3-star Pigeon Forge hotel is smoke free.

Guests are served free continental breakfast daily from 7:00 AM to 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • On-site parking includes off-street options
  • Theme park shuttle (surcharge)

Food and drink

  • Free continental breakfast available daily 7:00 AM–9:00 AM

Things to do

  • Fitness centre
  • Indoor pool
  • Sauna
  • Seasonal outdoor pool
  • A hot tub

Family friendly

  • Indoor pool
  • Laundry facilities
  • Microwave
  • Mini-fridge
  • Seasonal outdoor pool
  • Snack bar/deli
  • Sofa bed

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Dry-cleaning service
  • Laundry facilities
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Conference space (1701 square feet)
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Braille signage
  • Lift
  • Grab bar in bath
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height plug sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • At least 80% of lighting from LEDs
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in reception
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Premium bedding
  • Sofa bed

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 37-inch LCD TV
  • Digital channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini fridge

More

  • Desk
  • Energy-saving switches
  • Free local calls
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Water-efficient showers only

Policies

Check-in

Check-in time starts at 4 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from December 10 2024 to May 31 2025 (completion date subject to change). The following areas are affected:
  • Exterior
  • Hallway
  • Lobby
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 85.00 per accommodation, per stay
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 85.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in April and close in December.
  • Pool access available from 7:00 AM to 10 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Marriott Pigeon Forge
Marriott SpringHill Suites Pigeon Forge
Pigeon Forge Marriott
Pigeon Forge SpringHill Suites
SpringHill Suites Marriott Hotel Pigeon Forge
SpringHill Suites Marriott Pigeon Forge
SpringHill Suites Pigeon Forge
Springhill Suites By Marriott Pigeon Forge Hotel Pigeon Forge
SpringHill Suites Marriott Pigeon Forge Hotel
SpringHill Suites riott Pigeo
SpringHill Suites by Marriott Pigeon Forge Hotel
SpringHill Suites by Marriott Pigeon Forge Pigeon Forge
SpringHill Suites by Marriott Pigeon Forge Hotel Pigeon Forge

SpringHill Suites by Marriott Pigeon Forge Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 591 out of 1000 reviews
Rating 8 - Good. 272 out of 1000 reviews
Rating 6 - Okay. 79 out of 1000 reviews
Rating 4 - Poor. 32 out of 1000 reviews
Rating 2 - Terrible. 26 out of 1000 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Troy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

2/10 Terrible

Katy

Travelled with group
Murder he wrote
This was the worst stay ever, the hotel front desk, worker gave out room keys to anybody who came up and asked for my last name and room number, We were with a football team and this happened to multiple peoples room very unsafe!!!
Stayed 1 night in Nov 2024

8/10 Good

Clair

Liked: Cleanliness, staff & service, property conditions & facilities
Our room was clean, and everything in good condition. We had a small problem with housekeeping failing to replace used towels, however this was quickly rectified by staff. Overall, we had a good stay.
Stayed 2 nights in Nov 2024

10/10 Excellent

Crystal

Stayed 1 night in Oct 2024

10/10 Excellent

al

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 1 night in Oct 2024

10/10 Excellent

Christopher, Chattanooga

Liked: Cleanliness, staff & service, property conditions & facilities
Exceptional cleanliness. Ok😁
Stayed 1 night in Aug 2024

10/10 Excellent

Angel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and quiet
Nice little trip to pigeon forge for jeep invasion
Stayed 1 night in Aug 2024

10/10 Excellent

Kaitlyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Process was simple, staff was helpful, breakfast was good, bed was comfortable! Beautiful property.
Stayed 1 night in Sep 2024

10/10 Excellent

Tancie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Sep 2024

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Tracy

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked how close Restaurants and the main strip were. I disliked the mattress for the pull out couch it was more like a box spring.
Stayed 3 nights in Aug 2024

10/10 Excellent

Russell

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Dawn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay here!
Stayed 3 nights in Aug 2024

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Dawn Marie, Hickory

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Front desk lady was great but the room was dirty. The pull out bed had blood on the sheets and a used mouth guard that was stuck to the bed. There we no blankets either. Also, the breakfast is advertised from 6-10am, but the lady said it ended when it was 9:45am. The food was not stocked back up when it ran out either. Very disappointed in this hotel.
Stayed 1 night in Aug 2024

8/10 Good

Nancy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 2 nights in Jul 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, bad bed.
Nice place to stay. Breakfast was good. Staff was very friendly! Only bad thing was that the bed was terrible, did not sleep well.
Stayed 1 night in Jul 2024

6/10 Okay

Katherine

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Kimberly

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
We had a great stay
Stayed 5 nights in Jul 2024

10/10 Excellent

Carolina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel and great customer service.
Stayed 2 nights in Jul 2024

10/10 Excellent

Stacey, Tyler

Stayed 4 nights in Jul 2024

10/10 Excellent

Travis

Stayed 1 night in Jul 2024

10/10 Excellent

Kendon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel - for a good price
This hotel is really nice! Great location (central to a lot of things), comfortable rooms, etc. Breakfast was well-attended to, and the pools (having both indoor & outdoor was key for our kids). Only complaint - couch condition left something to be desired...otherwise - GREAT HOTEL
Stayed 1 night in Jun 2024

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