10/10 Excellent
Keri
Travelled with family
29 Dec 2024
Liked: Cleanliness, staff & service, property conditions & facilities
We are a family of 7 and had the most wonderful time in pigeon forge and at the lodge. The staff was unbelievably helpful and extremely friendly! The rooms were perfect and they accommodated us well with giving us rooms next to each other. It was a fun atmosphere, very clean, and relaxing!! We used the pickleball courts which were in pristine condition and the lights stayed on much longer than expected which was a blessing! The video credits allowed our sons to enjoy the arcade, huge foosball table, and pool table. They were in great condition and had an inviting atmosphere! Overall this was one of the best hotel experiences for our large family and we all said we’d love to go back! Hotel was close to all the amenities and in a perfect location to food, shopping, and Dollywood! Well done staff! You made us feel so very welcomed! Even one of the cleaning crew ladies sang while she worked! She put a smile on our face!
Keri
Stayed 2 nights in Dec 2024