Holiday Inn Express Hotel & Suites Phenix City - Columbus, an IHG Hotel - Reviews, Photos & Rates

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Dates

December 2024

January 2025

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Pool

Gym

Housekeeping

Breakfast included

24/7 front desk

Air conditioning

Explore the area

1702 Us 280 Byp, Phenix City, AL, 36867

Columbus Georgia Convention & Trade Center
4 min drive
Coca-Cola Space Science Center
4 min drive
AJ's Sports Bar & Grill
2 min walk
Columbus, GA (CSG-Columbus Metropolitan)
14 min drive

Room options

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible (Mobility Roll-In Shower)

Sleeps 2
1 King Bed

Suite, 1 King Bed with Sofa bed, Accessible (Mobility, Accessible Tub)

Sleeps 4
1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed

Sleeps 2
1 King Bed

Suite, Multiple Beds, Accessible (Mobility, Accessible Tub)

Sleeps 6
2 Queen Beds and 1 Double Sofa Bed

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Sleeps 4
2 Queen Beds

Standard Room, 2 Queen Beds

Sleeps 4
2 Queen Beds

Standard Room

Sleeps 2
1 King Bed OR 1 Queen Bed

Suite, Multiple Beds (Additional Living Area)

Sleeps 6
2 Queen Beds and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed (Additional Living Area)

Sleeps 4
1 King Bed and 1 Double Sofa Bed

Similar properties

Pool

Breakfast included

Pet-friendly

Parking included

for 1 room

includes taxes & fees

1 Jan - 2 Jan

About this property

Holiday Inn Express Hotel & Suites Phenix City - Columbus, an IHG Hotel

Hotel with free breakfast, near Columbus Georgia Convention & Trade Center

Along with an outdoor pool, this hotel has a 24-hour fitness center and a 24-hour business center. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a seasonal outdoor pool, a business center, and a meeting room are onsite.

Holiday Inn Express Hotel & Suites Phenix City - Columbus, an IHG Hotel offers 82 air-conditioned accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with premium satellite channels. Refrigerators and microwaves are provided.

This Phenix City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Our customers tell us they can't get enough of the helpful staff at Holiday Inn Express Hotel & Suites Phenix City - Columbus, an IHG Hotel. During your stay, you'll be within walking distance of Chattahoochee River. You'll find features like free breakfast, free WiFi in public areas, and free self parking.

Free full breakfast offered
Free WiFi
Free self parking
Take a swim in the outdoor pool
Amenities include a front-desk safe, a 24-hour business center, and a meeting room
Onsite recreation includes a 24-hour gym
Guests have great things to say about the clean accommodations and the helpful staff
Just a 4-minute drive from Columbus Georgia Convention & Trade Center and a few minutes from Columbus Civic Center

Holiday Inn Express Hotel & Suites Phenix City - Columbus, an IHG Hotel offers its guests an outdoor pool and a 24-hour fitness center. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and a meeting room are available. Free breakfast is served. The business-friendly Holiday Inn Express Hotel & Suites Phenix City - Columbus, an IHG Hotel also features a vending machine, laundry facilities, and a front-desk safe. Free self parking is available.

Smoking is allowed in designated areas at this Phenix City hotel.

Guests are served free full breakfast.

Languages

American (Sign language), English, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free uncovered self-parking on site
Wheelchair-accessible parking and van parking available

Food and drink

Free full breakfast

Things to do

24-hour fitness centre
Outdoor pool

Family friendly

Fence around the pool
Free cots/infant beds
Laundry facilities
Microwave
Outdoor pool
Fridge

Conveniences

Banquet hall
Lift
Front-desk safe
Vending machine

Guest services

24-hour front desk
Daily housekeeping
Laundry facilities

Business services

24-hour business centre
Computer station
A meeting room

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices available
Braille signage
Lift
Grab bar in shower
Wheelchair-accessible business centre
Wheelchair-accessible fitness centre
Wheelchair-accessible parking
Wheelchair-accessible pool
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible van parking
Wheelchair-accessible (may have limits)

Designated smoking areas
TV in lobby

Room amenities

Bedroom

Air conditioning
Bed sheets
Blackout drapes/curtains
Free cots/infant beds
Heating

Bathroom

Free toiletries
Hairdryer
Private bathroom
Shampoo
Soap
Toilet paper
Towels
Toothbrush and toothpaste (on request)

Entertainment

32-inch flat-screen TV
Premium channels
Satellite channels

Food and drink

Coffee/tea maker
Microwave
Fridge

Desk
Desk chair
Free local calls
Iron/ironing board
Laptop-friendly workspace
LED light bulbs
Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 6:00 AM

Late check-in subject to availability

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Kids stay free! Up to 2 children 18 years old and younger stay free, per registered adult, when using existing bedding.

Rollaway/extra beds are not available.

Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Cashless transactions are available

Onsite parties or group events are strictly prohibited

Noise-free guestrooms cannot be guaranteed

Front desk staff will greet guests on arrival.

We should mention

The seasonal pool will open in April and close in November.
Pool access available from 10 AM to 10 PM.
Up to 2 children 18 years old and younger stay free, per registered adult, in the same room as the parent or guardian when using existing bedding.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Phenix City Columbus

Holiday Inn Express Phenix City Columbus

Holiday Inn Express Hotel Columbus

Holiday Inn Express Hotel Suites Phenix City Columbus

Express Phenix City Columbus

Holiday Inn Express Hotel Suites Phenix City Columbus

Holiday Inn Express Hotel & Suites Phenix City - Columbus, an IHG Hotel Reviews

8.8

Excellent

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

10/10 Excellent

Christy

16 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Sep 2024

10/10 Excellent

TERRI

Business traveller

14 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very clean and centrally located.

Stayed 3 nights in Sep 2024

8/10 Good

Louis

Travelled with family

7 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Friendly and helpful staff, good breakfast, clean rooms and comfortable beds. The A/C in our room did not work very well but still did OK to keep us satisfied. The pool was not as clean as it could be hence the 4 stars and not 5.

Stayed 2 nights in Sep 2024

10/10 Excellent

Katherine

22 Aug 2024

Stayed 1 night in Aug 2024

10/10 Excellent

lonya

Travelled with family

18 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Place!

Stayed 2 nights in Aug 2024

10/10 Excellent

john

18 Aug 2024

Stayed 1 night in Aug 2024

10/10 Excellent

Shanita

Travelled with family

13 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Aug 2024

8/10 Good

Laurie

Travelled with partner

7 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Hotel staff were very friendly and provided good service.

Stayed 2 nights in Jul 2024

2/10 Terrible

Cecil

4 Aug 2024

Stayed 1 night in Aug 2024

4/10 Poor

Andrew

Travelled with family

30 Jul 2024

Disliked: Staff & service

Bad experience

You have pan hangers hanging out asking for money. The toilet was broke, Check in was not available until after 6 pm . The staff was shorthanded .

Stayed 1 night in Jul 2024

10/10 Excellent

Michelle

23 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Jul 2024

6/10 Okay

KATELYN

Travelled with family

19 Jul 2024

Liked: Cleanliness

We enjoyed our stay but we're late checking in and weren't able to get a late check out. Breakfast was delicious though

Stayed 1 night in Jul 2024

10/10 Excellent

Christopher

Travelled with family

5 Jul 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everything

Stayed 1 night in Jul 2024

10/10 Excellent

Jennifer

3 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities

You have one bright and amazing employee, Pam! She absolutely made my day with her music, kind heart, beautiful voice, and good food. Everyone should strive to be like Pamela!

Stayed 1 night in Jul 2024

6/10 Okay

Christy

Travelled with family

25 Jun 2024

Liked: Staff & service

Was a place to sleep. The pictures are not representative of the actual condition of the rooms and property. Breakfast was great though.

Stayed 1 night in Jun 2024

4/10 Poor

Peter

23 Jun 2024

Disliked: Cleanliness, property conditions & facilities, room comfort

Sketchy area

The area is a little sketchy but convenient to where I needed to be. Bathrooms are in desperate need of updating. The tub faucet in my bathroom leaked all night.

Stayed 1 night in Jun 2024

10/10 Excellent

Cordney, Pittsview

22 Jun 2024

Stayed 1 night in Jun 2024

10/10 Excellent

Renee

Travelled with family

20 Jun 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jun 2024

2/10 Terrible

Tina

Travelled with family

19 Jun 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

We chose this hotel because it has decent reviews online. We came down to see our son graduate from Ft. Moore. First impression, it is difficult to get to from the light and there’s a sketchy used car dealership next to it. The lady at the front counter was nice. We were given a room on the 3rd floor. The key card would not work on the door lock. There was no light at all. So, we get back on the elevator to go down and the elevator does not move at all. I pushed the button to open the door again and it was stuck for like a good couple of minutes. Thankfully, it opened and we were able to get off the elevator. We took the stairs down to the front desk and asked for a room on the 1st floor. The lady at the front desk obliged. The room on the 1st floor was dirty and smelled like urine. We were upset and left. I contacted the front desk requesting a refund since we were not staying. The lady said that she would work it out with Expedia, since we booked through them. I contacted the Expedia Travel Agent, she contacted the hotel and they denied my request. I couldn’t believe that they denied my request after all of that. I DO NOT RECOMMEND THIS HOTEL!

Stayed 1 night in Jun 2024

10/10 Excellent

Shannon

Travelled with family

14 Jun 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Jun 2024

8/10 Good

maurice

Travelled with family

14 Jun 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Mar 2024

10/10 Excellent

Suzanne

Travelled with family

9 Jun 2024

Liked: Cleanliness, property conditions & facilities, room comfort

Stayed 2 nights in Jun 2024

8/10 Good

Arrington

9 Jun 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The property was clean quiet and felt safe The staff wet above and beyond and very friendly. I stayed here alone the property was clean and very accommodating best in its area for sure.

Stayed 3 nights in May 2024