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SureStay Studio by Best Western Pensacola

2.5 star property

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Photo gallery for SureStay Studio by Best Western Pensacola

Suite, Multiple Beds, Non Smoking (with Sofabed, Full Kitchen)
Suite, 2 Queen Beds, Non Smoking (with Sofabed, Full Kitchen)
Suite, 2 Queen Beds, Non Smoking (with Sofabed, Full Kitchen)
Seasonal outdoor pool
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking available
  • Hot tub
  • Pet-friendly
  • Gym
  • Breakfast included

Explore the area

Map
7230 Plantation Road, Pensacola, FL, 32504
  • University Town Plaza
    ‪9 min walk‬
  • West Florida Hospital
    ‪3 min drive‬
  • Pensacola State College
    ‪5 min drive‬
  • Pensacola, FL (PNS-Pensacola Intl.)
    ‪13 min drive‬

Room options

View all photos for Suite, Multiple Beds, Non Smoking (with Sofabed, Full Kitchen)

Suite, Multiple Beds, Non Smoking (with Sofabed, Full Kitchen)

Suite, Multiple Beds, Non Smoking (with Sofabed, Full Kitchen)

  • Sleeps 6
  • 2 King Beds

View all photos for Suite, 1 Single Bed, Accessible, Non Smoking (with Sofabed, Full Kitchen)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 Single Bed, Accessible, Non Smoking (with Sofabed, Full Kitchen)

  • Sleeps 6
  • 1 Twin Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed, Full Kitchen)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed, Full Kitchen)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Single Bed, Accessible, Non Smoking (with Sofabed, Full Kitchen)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 Single Bed, Accessible, Non Smoking (with Sofabed, Full Kitchen)

  • Sleeps 6
  • 1 Twin Bed

View all photos for Suite, Multiple Beds, Non Smoking (with Sofabed, Full Kitchen)

Suite, Multiple Beds, Non Smoking (with Sofabed, Full Kitchen)

Suite, Multiple Beds, Non Smoking (with Sofabed, Full Kitchen)

  • Sleeps 6
  • 2 King Beds

View all photos for Suite, 2 Queen Beds, Non Smoking (with Sofabed, Full Kitchen)

Suite, 2 Queen Beds, Non Smoking (with Sofabed, Full Kitchen)

Suite, 2 Queen Beds, Non Smoking (with Sofabed, Full Kitchen)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking (with Sofabed, Full Kitchen)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed, Non Smoking (with Sofabed, Full Kitchen)

  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Holiday Inn Pensacola - University Area by IHG

  • Pool
  • Hot tub
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, (1005)
The price is €119
for 1 room
includes taxes & fees
2 Mar - 3 Mar
Holiday Inn Pensacola - University Area by IHG

About this property

SureStay Studio by Best Western Pensacola

Suburban hotel with free breakfast and a 24-hour fitness center
Along with a 24-hour fitness center, this smoke-free hotel has a 24-hour business center and a hot tub. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a seasonal outdoor pool, laundry facilities, and a 24-hour front desk. Weekly housekeeping is available.
SureStay Studio by Best Western Pensacola offers 64 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Accommodations are furnished with twin sofa beds and dining tables. 40-inch flat-screen televisions come with premium satellite channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Rooms have partially open bathrooms. Bathrooms include bathtubs or showers and complimentary toiletries.

This Pensacola hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

A seasonal outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

Children under 15 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

Our customers tell us they can't get enough of the helpful staff at SureStay Studio by Best Western Pensacola. During your stay, you're just a quick walk from University Town Plaza. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Take a swim in the seasonal outdoor pool or soak in the hot tub
  • Amenities include a 24-hour business center, meeting rooms, and a computer
  • Onsite recreation includes a 24-hour gym
  • 7 minutes by car from University of West Florida and 11 minutes from Pensacola Bay Center
  • Cats and dogs welcome for a fee
SureStay Studio by Best Western Pensacola offers its guests a seasonal outdoor pool, a hot tub, and a 24-hour fitness center. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and meeting rooms are available. Free breakfast is served daily. The business-friendly SureStay Studio by Best Western Pensacola also features barbecue grills, a picnic area, and a fireplace in the lobby. Free self parking is available. You'll have access to the outdoor pool at a partner property.

This Pensacola hotel is smoke free.

Guests are served free continental breakfast daily from 6:00 AM to 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible parking and van parking available
  • Free off-site parking

Food and drink

  • Free continental breakfast available daily 6:00 AM–9:00 AM

Things to do

  • 24-hour fitness centre
  • Access to nearby outdoor pool
  • Seasonal outdoor pool
  • A hot tub

Family friendly

  • Access to nearby outdoor pool
  • Dining table
  • Kitchen
  • Laundry facilities
  • Microwave
  • Fridge
  • Seasonal outdoor pool
  • Sofa bed

Conveniences

  • ATM/banking services

Guest services

  • 24-hour front desk
  • Housekeeping (weekly)
  • Laundry facilities

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Picnic area

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Fireplace in reception
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Sofa bed

Bathroom

  • Bathroom (partially open)
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 40-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Coffee grinder
  • Cookware/dishes/utensils
  • Dining table
  • Dishwasher
  • Freezer
  • Ice maker
  • Kitchen
  • Microwave
  • Oven
  • Paper towels
  • Fridge
  • Stovetop
  • Toaster

More

  • Access via exterior corridors
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from November 1 to February 28:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 30.00 per accommodation, per night (maximum USD 120.00 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30.00 per accommodation, per night (maximum USD 120.00 per stay)
  • Service animals are exempt from fees
  • Housekeeping fee: USD 0.01 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open March 01 and close October 31.
  • Pool access available from 9:00 AM to 9:00 PM.
  • Up to 4 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Mainstay Suites Condo
Mainstay Suites Condo Pensacola
Mainstay Suites Pensacola
Mainstay Suites Hotel Pensacola

SureStay Studio by Best Western Pensacola Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 441 out of 1001 reviews
Rating 8 - Good. 314 out of 1001 reviews
Rating 6 - Okay. 99 out of 1001 reviews
Rating 4 - Poor. 61 out of 1001 reviews
Rating 2 - Terrible. 86 out of 1001 reviews

7.8/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Shelley

Liked: Cleanliness, staff & service
The bed was a little hard for my liking. The furniture was worn and there was no security bar on the inside of the door. For the price, it was OK. I’d probably spend a little more next time and go somewhere else.
Stayed 2 nights in Nov 2024

4/10 Poor

Leondra

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Dale

Travelled with partner
Liked: Cleanliness, staff & service
Ok for one night
Stayed 1 night in Nov 2024

6/10 Okay

Taylor

Stayed 2 nights in Oct 2024

10/10 Excellent

Felton

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I liked the tile floor instead of carpet. The check in went very smoothly. On the down side, there was no soap or Kleenex or coffee maker in the room .
Stayed 1 night in Nov 2024

8/10 Good

Wade

Great hotel
Stayed 1 night in Nov 2024

10/10 Excellent

Rodneka

Stayed 2 nights in Oct 2024

8/10 Good

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place
Stayed 1 night in Oct 2024

10/10 Excellent

Brittany

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful! The pool was so nice and clean. The room we stayed in was spacious, clean, and well stocked. We are greatful for such a great experience and will be coming back!
Stayed 4 nights in Sep 2024

8/10 Good

Marcia

Stayed 1 night in Sep 2024

2/10 Terrible

morris

Stayed 3 nights in Oct 2024

10/10 Excellent

Shamar

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean
Stayed 4 nights in Oct 2024

2/10 Terrible

Kris

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Tyler

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Nice, clean, and cheap. Old property in a tucked away area. Great for anyone just staying the night.
Stayed 1 night in Oct 2024

10/10 Excellent

Nina, Springfield

Liked: Cleanliness, staff & service, property conditions & facilities
Will return
Stayed 2 nights in Oct 2024

10/10 Excellent

Robert

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Quiet. Clean.
Stayed 1 night in Oct 2024

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I could live there!
It was nice. There was a small issue with two of the lights that would come on by motion sensor during the night if you moved in the bed, but otherwise a wonderful stay!!
Stayed 4 nights in Oct 2024

8/10 Good

Cindy

Travelled with family and small children
Liked: Amenities, property conditions & facilities
Great price and pool area was clean. The room was spacious and we liked the kitchenette. The floors seemed dirty and the breakfast was very limited. The beds were comfortable and the hotel outside seemed well kept. We’d stay there again.
Stayed 3 nights in Oct 2024

4/10 Poor

Teresa

Travelled with pets
Disliked: Amenities
Would not stay at this hotel again. The website stated they may charge a damage deposit but would not discuss waiving. Also, I’ve never had to sign off on so many rules and regulations. After moving suitcase into room, went out to dinner. Once returned I noticed I was getting very stuffy so in checking the pullout couch, there were so many stains, and the mattress was full of mold. In checking the rest of room, noticed air vents were so dusty and bathroom mirror still had toothpaste splatter. On further inspection, the microwave was disgusting. Before staying at this hotel, I would definitely inspect.
Stayed 1 night in Oct 2024

10/10 Excellent

Jessica

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jay got us checked into our room quickly and efficiently. He was welcoming as was the other staff member that was there helping him. The rooms were clean and did not smell. The appliances in the kitchen worked well. We were able to get a room right near the pool. The breakfast was simple but it was good. Would absolutely stay here again!
Stayed 1 night in Sep 2024

8/10 Good

Brian

Stayed 2 nights in Sep 2024

10/10 Excellent

Miranda

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
LOVE it! Spacious and comfortable!
We had the 2 kings suite. The downstairs is kitchen, living room, and king bedroom with a bathroom. All rooms are open to each other. Upstairs is a loft (no door) with another king bed and 2nd bathroom. 3 TVs (1 in each bedroom and 1 in living room). Full kitchen, but limited supplies. We just bought paper plates and plastic utensils. Ice maker in freezer. Dishwasher and soap provided. Pool and hot tub were nice. Animal friendly with plenty of space to walk dog. Beautiful breezeways between buildings keep kids out of parking lot. Note that ALL 2 King bed suites are on 2nd floor because the ceilings are vaulted. Breakfast is nothing to be excited over, just basic items. And the view is the interstate. But we selected this room for the spaciousness and the king beds, so we didn't care about view and breakfast. The floor needs to be mopped, but most everything else was clean.
Stayed 4 nights in Sep 2024

10/10 Excellent

Abigail

Stayed 3 nights in Aug 2024

8/10 Good

Jill

Liked: Cleanliness
Stayed 3 nights in Sep 2024

8/10 Good

ANDREW

Travelled with family
Liked: Staff & service
The staff was very friendly. Early in our stay, our toilet stopped up. I told the front desk and it was fixed in less than an hour. Building is older, but clean.
Stayed 3 nights in Sep 2024