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Mercure Pattaya Ocean Resort

4.0 star property

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Photo gallery for Mercure Pattaya Ocean Resort

2 outdoor pools, pool umbrellas, pool loungers
Property amenity
Lobby
Restaurant
Beach/ocean view

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Room service
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
463/100 Moo 9, Nongprue, Banglamung, Pattaya, Chonburi, 20150
  • Pattaya Beach Road
    ‪3 min walk‬
  • Terminal 21 Pattaya
    ‪6 min walk‬
  • Walking Street
    ‪4 min drive‬
  • Utapao (UTP-Utapao Intl.)
    ‪49 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Ocean View

Beach/ocean view

Deluxe Room, 1 King Bed, Ocean View

  • Ocean view
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

View from room

Superior Room, 1 King Bed

  • Resort view
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Ocean View

Suite, 1 King Bed, Ocean View

Suite, 1 King Bed, Ocean View

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite, Multiple Beds

In-room safe, desk, soundproofing, iron/ironing board

Family Suite, Multiple Beds

  • Sleeps 6
  • 1 Double Bed and 2 Twin Beds

View all photos for Deluxe Twin Room, 2 Single Beds, Ocean View

Deluxe Twin Room, 2 Single Beds, Ocean View

Deluxe Twin Room, 2 Single Beds, Ocean View

  • Ocean view
  • 26 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Twin Room, 2 Single Beds

Superior Twin Room, 2 Single Beds

Superior Twin Room, 2 Single Beds

  • 26 sq m
  • Sleeps 4
  • 2 Twin Beds

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includes taxes & fees
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About this property

Mercure Pattaya Ocean Resort

Family-friendly hotel with 2 outdoor pools and free water park access
2 outdoor pools, free water park access, and a restaurant are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a complimentary children's club, and 24-hour room service. Housekeeping is available on request.
Mercure Pattaya Ocean Resort offers 210 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to balconies. LCD televisions come with digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Pattaya hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a complimentary water park.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Mercure Pattaya Ocean Resort. During your stay, you're just a quick walk from Pattaya Beach. Features include free WiFi in public areas and free self parking, plus 2 outdoor pools.
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Splash around at the free water park or swim in the 2 outdoor pools
  • Services include a free kid's club, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a playground
  • Just a 3-minute walk from Pattaya Beach Road and 5 minutes by foot from Tiffany's Show
  • Pets welcome for a fee (restrictions apply)
As a guest of Mercure Pattaya Ocean Resort, you'll find 2 outdoor swimming pools, a complimentary water park, and a children's pool. Along with a restaurant, there's a snack bar/deli on site. A business center and a meeting room are available.

A computer station is on site and WiFi is free in public spaces. A terrace, a complimentary children's club, and multilingual staff are also featured at the family-friendly Mercure Pattaya Ocean Resort. Limited free parking is available on a first-come, first-served basis.

This 4-star Pattaya hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 11:00 AM.
Mercure Pattaya Ocean Resort has a restaurant on site.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free covered self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 11:00 AM for a fee: THB 494 for adults and THB 247 for children
  • A restaurant
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Children's pool
  • Free children's club
  • Free water park
  • Playground
  • Rock climbing

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free children's club
  • Free cot
  • Free water park access
  • Laundry facilities
  • Mini-fridge
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Beach towels
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Mini-fridge
  • Tea bags/instant coffee

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This is a certified Thailand SHA Plus property. Thailand SHA Plus is a health and safety certification (an additional level to the SHA standard), for properties that are open to vaccinated travelers and have at least 70% of staff vaccinated, issued by the Amazing Thailand Safety and Health Administration.

Access methods

Staffed front desk

Pets

  • Pets: THB 500 per pet, per stay
  • Maximum 2 (weight limit: 22 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: THB 1000.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately THB 494 for adults and THB 247 for children
  • Pet fee: THB 500 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Alipay
Cashless transactions are available
Safety features at this property include a smoke detector, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Mercure Ocean
Mercure Ocean Resort
Mercure Pattaya Ocean
Mercure Pattaya Ocean Resort

Mercure Pattaya Ocean Resort Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 391 out of 1001 reviews
Rating 8 - Good. 401 out of 1001 reviews
Rating 6 - Okay. 142 out of 1001 reviews
Rating 4 - Poor. 46 out of 1001 reviews
Rating 2 - Terrible. 21 out of 1001 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

6/10 Okay

Frode, OSLO

Travelled with partner
Liked: Cleanliness, staff & service
Hotel is avarage standard, Shower did not work any good, the water pressure was so low that it tok for to take a shower. There was also a BIG unsecure situation with elevators. One situation the elevator droped down 4 stores with people inside. Scary situation. Dinning at the restaurant was a really bad experience. I order rosted salmon and i can't understand how it is possible to destroy fish like they did in that kitchen. It seems to me it was a frozen fish they put in micro and 1 min on the grill. The fish was so dry that it was not possible to eat. It was also expencive.
Stayed 14 nights in Jan 2025

10/10 Excellent

Adrian

Stayed 3 nights in Jan 2025

10/10 Excellent

Moti

Liked: Cleanliness, staff & service, property conditions & facilities
Propery need maintaince its old carpet , floor and tile was old .
Stayed 1 night in Dec 2024

10/10 Excellent

Mark, Hurstville

Liked: Cleanliness, staff & service, property conditions & facilities
Very good would choose to stay again when Pattaya
Stayed 3 nights in Jan 2025

8/10 Good

Jason

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

John, Crestview

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well maintained facility and rooms. Friendly staff. Room was exceptional making it a super value. And having 7/11 within minutes made it very convenient.
Stayed 4 nights in Dec 2024

10/10 Excellent

Charlie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a very pleasant stay
Stayed 9 nights in Dec 2024

8/10 Good

Vicky

Stayed 2 nights in Dec 2024

8/10 Good

Adam

Stayed 5 nights in Dec 2024

6/10 Okay

Adam

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 6 nights in Dec 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

2/10 Terrible

Vue

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

HENRY, Victorville

Stayed 7 nights in Nov 2024

10/10 Excellent

Derek

Amazing place, amazing breakfast, amazing service. Worth every penny.
Stayed 1 night in Dec 2024

10/10 Excellent

Derek

Thos hotel is exceptional, the service, rooms, different breakfast daily. I booked another hotel to save money. I looked in the other hotels room, turned around amd came back here to Mercure.
Stayed 3 nights in Dec 2024

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Tobias

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 7 nights in Nov 2024

10/10 Excellent

Derek

Everything was fabulous
Stayed 3 nights in Nov 2024

8/10 Good

Carl

Stayed 3 nights in Nov 2024

6/10 Okay

James, Pittsburgh

Travelled with partner
The area around and throughout the main floor are well done, landscaped and well decorated. The floors are hot and the cleanliness of the rooms could be greatly improved. Again, if you want wash cloths look elsewhere. Also only a half shower door and a weird see through shower window on the opposite side with a blind for mildew to grow on.
Stayed 1 night in Nov 2024

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you price the included breakfast and kiddie water park at international rates the hotel room itself is almost free. Great value!! Clean happy place. If you have young kids the waterpark is fantastic. Even for adults. Right right there so no need taxis etc. On the map the hotel looks a bit set back from the beach but it's like 100 feet further than the Holiday Inn (which is also great but no water park and when I booked was twice the price of Mercure). Proximity to beach and to Walking street is not an issue. Family friendly. If no kids and have the money then Hilton is your place. Pls spend a bit extra and don't stay at Ibis.
Stayed 2 nights in Nov 2024

8/10 Good

Swee Hing

Stayed 4 nights in Nov 2024

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was the best buffet and so much varieties every think hot and delicious servings of fresh fruits and hot drinks