HIGHLY unpleasant experience—our privacy was completed invaded. As I was coming out of the shower, a hoard of people opened my door and entered the condo. I felt extremely unsafe and violated. It was a double booking situation - another family had our room booked for the night even though our checkout was for the next day. The owner was VERY UNHELPFUL and RUDE. He had a major attitude problem. Our code was given away and we were locked in our room for the rest of the evening because we were worried that the group would come back into the room. There was cash, jewelry, computers, and personal items still in the room. We were lucky to be in the room when this happened. They were unable to reset the code in a fashionable time.
The room was in disgusting condition, but I chose to ignore it until this situation; towels smelled like sewage, we had to wash them multiple times and the smell still hasn’t gone out; we had to buy our own towels from the store .The pillows were yellowed from age. We couldn’t even fry an egg because the pans were from the 1980s, rusting and smelly. There was no soap in the bathrooms, one roll of toilet paper was provided for everyone, and all would-be complaints listed in the welcome book were clearly ripped out.
NEVER stay at this particular location Calypso Tower again, and never recommend it to anyone else. I was stuck with my youngest daughter in the elevator for half an hour, and no help on the way even when the call button was pressed the entire ti