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Embassy Suites by Hilton Palm Desert

3.5 star property

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Photo gallery for Embassy Suites by Hilton Palm Desert

Outdoor pool, pool umbrellas
1 bedroom, premium bedding, in-room safe, desk
Exterior
Reception
Bar (on property)

Reviews

6.6 out of 10

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Bar
  • Room service
  • Breakfast included
  • Parking available

Explore the area

Map
74700 Highway 111, Palm Desert, CA, 92260
  • El Paseo Shopping District
    ‪16 min walk‬
  • Vintage Club
    ‪18 min walk‬
  • The Gardens on El Paseo
    ‪2 min drive‬
  • Bermuda Dunes, CA (UDD)
    ‪12 min drive‬

Room options

View all photos for VIP

32-inch flat-screen TV with cable channels, TV

VIP

  • 51 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed (2 Room SQ FT 645)

32-inch flat-screen TV with cable channels, TV

Executive Suite, 1 King Bed (2 Room SQ FT 645)

  • 60 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible, Non Smoking (1 king bed w/ roll in shower)

32-inch flat-screen TV with cable channels, TV

Suite, 1 Bedroom, Accessible, Non Smoking (1 king bed w/ roll in shower)

  • 51 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking (550 SQ FT)

32-inch flat-screen TV with cable channels, TV

Suite, 2 Queen Beds, Non Smoking (550 SQ FT)

  • 51 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 Bedroom, Accessible, Non Smoking (1 King bed w/ tub)

32-inch flat-screen TV with cable channels, TV

Room, 1 Bedroom, Accessible, Non Smoking (1 King bed w/ tub)

  • 51 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 2 Queen Beds, Non Smoking (645 SQ FT)

32-inch flat-screen TV with cable channels, TV

Executive Suite, 2 Queen Beds, Non Smoking (645 SQ FT)

  • 60 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

32-inch flat-screen TV with cable channels, TV

Room, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

Similar properties

Front of property

Indian Wells Resort Hotel

  • Pool
  • Hot tub
  • Restaurant
  • Air conditioning
4.0 out of 5, Very good, (2638)
The price is €129
for 1 room
includes taxes & fees
17 Mar - 18 Mar
Indian Wells Resort Hotel

About this property

Embassy Suites by Hilton Palm Desert

Hotel in Palm Desert with free breakfast and a fitness center
Along with an outdoor pool, this smoke-free hotel has a fitness center and a bar/lounge. Full breakfast is free. Additionally, outdoor tennis courts, a 24-hour business center, and a hot tub are onsite.
Embassy Suites by Hilton Palm Desert offers 198 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include outdoor tennis courts and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The free breakfast at Embassy Suites by Hilton Palm Desert gets high marks from our customers. During your stay, you're just a quick walk from San Jacinto Mountains. Features include a free manager's reception, plus an outdoor pool and a gym.
  • Free full breakfast served daily
  • Enjoy drinks at the bar/lounge
  • WiFi for a fee
  • Self parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes 6 outdoor tennis courts, a gym, and tennis lessons
  • Guests have good things to say about the accommodations for the cleanliness and comfy beds
  • Just a 5-minute drive from Living Desert Zoo and Gardens and 7 minutes from Indian Wells Tennis Garden
  • Cats and dogs welcome for a fee
As a guest of Embassy Suites by Hilton Palm Desert, you'll find an outdoor pool, outdoor tennis courts, a hot tub, and a fitness center. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have WiFi for a fee.

Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 9752 square feet (906 square meters) and includes conference space. A terrace, multilingual staff, and a garden are also featured at the business-friendly Embassy Suites by Hilton Palm Desert. Parking is available for a fee.

This 3.5-star Palm Desert hotel is smoke free.

Guests are served free full breakfast daily from 7:00 AM to 9:00 AM. The hotel hosts a free manager's reception daily.
The Sonoma Grille - This restaurant serves dinner only.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per night), Wired Internet (surcharge)
  • Available in some public areas: WiFi (USD 9.95 per night)

Parking and public transport

  • Self parking on site (USD 15 per night; includes in/out privileges)

Food and drink

  • Free full breakfast available daily 7:00 AM–9:00 AM
  • 1 bar
  • Free daily reception
  • Room service available

Restaurants on site

  • The Sonoma Grille

Things to do

  • 6 outdoor tennis courts
  • Fitness centre
  • Outdoor pool
  • A hot tub
  • Tennis

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Fridge
  • Separate living room

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tennis lessons

Business services

  • 24-hour business centre
  • Conference space (9752 square feet)
  • Meeting rooms

Outdoors

  • Garden
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Lift
  • Lift door width (centimetres): 91
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 84
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Access via exterior corridors
  • Desk
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 9.95 per night (rates may vary)
  • Fee for in-room wired internet: USD 9.95 (rates may vary)
  • Fee for wireless internet in public areas: USD 9.95 per night (rates may vary)
  • Self parking fee: USD 15 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Hotel Palm Desert
Embassy Suites Palm Desert
Palm Desert Embassy Suites Hotel
Embassy Suites Hotel Palm Desert Palm Desert
Palm Desert Embassy Suites
Embassy Suites Hotel Palm Desert
Embassy Suites by Hilton Palm Desert Hotel
Embassy Suites by Hilton Palm Desert Palm Desert
Embassy Suites by Hilton Palm Desert Hotel Palm Desert

Embassy Suites by Hilton Palm Desert Reviews

Reviews

6.6
Rating 10 - Excellent. 406 out of 1418 reviews
Rating 8 - Good. 279 out of 1418 reviews
Rating 6 - Okay. 291 out of 1418 reviews
Rating 4 - Poor. 213 out of 1418 reviews
Rating 2 - Terrible. 229 out of 1418 reviews

6.8/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

6.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

4/10 Poor

David

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Disappointed
Pool and spa were yellow with urine from kids, heater and ac in room didn't work, tried to use phone to call about it, phone didn't work, they ended up setting some portal heaters, paint is chipping old and the whole place needs a remodel. Not the Embassy Suites accommodation I'm used to. Other lower priced hotels in the area are a better bet.
Stayed 1 night in Nov 2024

10/10 Excellent

Amparo, Canyon Country

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was excellent Thank you,
Stayed 1 night in Dec 2024

2/10 Terrible

Travis

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
’s Staff at check in was helpful. Breakfast was good. Staff working hard in breakfast area. Convenient surroundings. -‘s Got put in a room in the back and was woken by pickeball in the AM both mornings. Called for more towels, bedding for the pullout, and a trash can (only one in the suite) waited an hour, then called again and waited 30 minutes, then called again and was told to come up and get them. Once we got up there they only gave us bedding. Next morning called for towels again. When house keeping arrived with the approx 45 minutes later they argued with my wife. Room was out dated big time! Phone was missing buttons and my bed had a massive gap in it like a 1,000 lb person was laying there for a year. If you’re into pickleball, don’t let the pic online fool you. It’s owned by a separate company which you have to book through them at a rate of $40 an hour. We will not be back to this place again. I thought Hiltons standards were higher than this.
Stayed 2 nights in Nov 2024

2/10 Terrible

JOAQUIN

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The rooms need to be renovated, are dirty and smells bad.
Stayed 1 night in Dec 2024

4/10 Poor

Curt

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Rooms were ok, our gate entrance was kinda dark, ice machine was noisy and leaked onto the walkway and there usually has bags of laundry out too. The pool was and warm but it was in the courtyard so it hit to much shade, also they skipped cleaning our room so the second day I requested to do it but when we got back at 1:30pm it wasn’t done, bought the maids and they gave me towels but had to change our own beds.
Stayed 3 nights in Nov 2024

6/10 Okay

Farrukh

Liked: Staff & service
Stayed 3 nights in Nov 2024

8/10 Good

Natalia

Stayed 1 night in Nov 2024

8/10 Good

Thelma

Liked: Staff & service, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Lori

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay! The breakfast was outstanding. Compliments to chef who prepared the personal omelets to order! Delis ious and fast service! Nicely done. Lots of activities available. Spacious room and very comfortable beds
Stayed 3 nights in Nov 2024

8/10 Good

Maria Theresa

Stayed 3 nights in Nov 2024

10/10 Excellent

Windson

Liked: Cleanliness, staff & service, property conditions & facilities
N/a
Stayed 2 nights in Nov 2024

10/10 Excellent

Erin

Stayed 2 nights in Nov 2024

6/10 Okay

Amit

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Not recommended for family with kids
The property is very old and the staff did not seem friendly. 1. We did not come during the peak season but we were given the room at the far end of the hotel even though we had 2 kids. 2. Everyday morning, there will be a line at the breakfast counter with only one person juggling to make omelettes in 4 stoves. The same person seemed very rude when talking to the hotel guests Quality 1. The quality of the food was not great in the morning specially the cupcakes. Even the omlettes that were freshly made had ok taste. 2. The property seemed old, and everywhere it said, park at your own risk 3. The carpet in the room was very old. If you have kids, who plays or sits on the carpet, then this hotel is not recommended. It felt like dirt had accumulated in the carpet over a long period of time and no particular attention was paid to clean the carpets.
Stayed 3 nights in Nov 2024

8/10 Good

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding stay
The happy hour reception upon arrival was a great surprise and very welcoming. The complimentary breakfast was outstanding as well. The room was clean and hugh since it is a suite. It was disappointing not to have wi fi provided in the room however all else was great.
Stayed 1 night in Nov 2024

2/10 Terrible

Naomi

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty, stinky, lots wrong with the rooms.
Stayed 4 nights in Nov 2024

8/10 Good

JAMES

Business traveller, Travelled with partner
Liked: Staff & service, property conditions & facilities
First time stay here. Usual Embassy Suites feel. Great location for convenience to the Valley
Stayed 2 nights in Nov 2024

8/10 Good

Angela

Stayed 1 night in Nov 2024

6/10 Okay

David

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2024

4/10 Poor

Yvette

Stayed 5 nights in Nov 2024

8/10 Good

Maria

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Needs an upgrade
The check in by the hotel staff was really great. The room was ok. The bathroom door was warped. You could see where there had been a flood in the bathroom, the door had a water warp line about a foot off the floor. It looked really bad.
Stayed 1 night in Nov 2024

2/10 Terrible

Pramod

Disliked: Cleanliness, staff & service, property conditions & facilities
AC was not working, water leak and the kitchen staff were rude and unprofessional
Stayed 2 nights in Nov 2024

2/10 Terrible

Susana

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible experience
Customer service was the worst I have ever recieved. Alexa is terrible asked to speak with a manager and mever one available left my number for the manager to call never recoeved a call. Marriott is the way to go dont stay here
Stayed 1 night in Nov 2024

10/10 Excellent

marcos

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
I’ll like the breakfast and cleaning
Stayed 1 night in Nov 2024

10/10 Excellent

Jose

Stayed 2 nights in Nov 2024

8/10 Good

james

Travelled with partner
Breakfast was excellent but cold
Stayed 1 night in Nov 2024

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