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The Westin Ottawa

4.0 star property

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Photo gallery for The Westin Ottawa

Exterior
Point of interest
Premium bedding, down duvets, pillow-top beds, in-room safe
Lobby lounge
Meeting facility

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Pool
  • Hot tub
  • Bar
  • Breakfast available
  • Housekeeping

Explore the area

Map
11 Colonel By Dr, Ottawa, ON, K1N 9H4
  • Rideau Canal
    ‪1 min walk‬
  • Rogers Centre Ottawa
    ‪1 min walk‬
  • Rideau Centre
    ‪1 min walk‬
  • Ottawa, ON (YRO-Ottawa-Rockcliffe)
    ‪13 min drive‬

Room options

View all photos for Executive Suite, 2 Double Beds

Premium bedding, down duvets, pillow-top beds, in-room safe

Executive Suite, 2 Double Beds

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Suite, 1 King Bed, Non Smoking

Premium bedding, down duvets, pillow-top beds, in-room safe

Executive Suite, 1 King Bed, Non Smoking

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Non Smoking, City View

Junior Suite, 1 King Bed with Sofa bed, Non Smoking, City View | Living area

Junior Suite, 1 King Bed with Sofa bed, Non Smoking, City View

  • City view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 2 Double Beds (View)

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 2 Double Beds (View)

  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

  • 23 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, Non Smoking

Premium bedding, down duvets, pillow-top beds, in-room safe

Premium Room, 2 Double Beds, Non Smoking

  • 23 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, Non Smoking

Premium bedding, down duvets, pillow-top beds, in-room safe

Premium Room, 1 King Bed, Non Smoking

  • 23 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds, Non Smoking

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 2 Double Beds, Non Smoking

  • 23.4 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed, Non Smoking

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 1 King Bed, Non Smoking

  • 23.4 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Lord Elgin Hotel

  • Pool
  • Hot tub
  • Free WiFi
  • Restaurant
4.5 out of 5, Wonderful, (2254)
The price is €124
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Lord Elgin Hotel

About this property

The Westin Ottawa

Eco-certified Ottawa hotel connected to the convention center, steps from Rideau Canal
This smoke-free hotel features 2 restaurants, an indoor pool, and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite. Housekeeping is available on request.
The Westin Ottawa offers 492 accommodations with iPod docking stations and safes. Pillowtop beds feature down comforters and premium bedding. 50-inch LCD televisions come with cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Microwaves, hypo-allergenic bedding, and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Our customers tell us they can't get enough of the shopping around The Westin Ottawa. During your stay, you'll be connected to the convention center, and just a quick walk from Rideau Canal. Free WiFi in public areas, 2 restaurants, and an indoor pool are available.
  • Free WiFi in some public areas
  • Drinking and dining options include 2 restaurants, a coffee shop, and a bar/lounge
  • To-go breakfast served daily for a fee
  • WiFi for a fee
  • Valet parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym, a sauna, and bike rentals
  • Guests have great things to say about the proximity to shopping and the helpful staff
  • Steps from Rideau Canal and Rogers Centre Ottawa
  • Dogs welcome for free
As a guest of The Westin Ottawa, you'll find an indoor pool, a hot tub, a sauna, and a 24-hour fitness center. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business center, meeting rooms, and limo/town car service. Event space at this hotel measures 473612 square feet (44000 square meters) and includes conference space. Spa services, multilingual staff, and gift shops/newsstands are also featured at the eco-certified The Westin Ottawa. Parking is available for a fee.

This Ottawa hotel is smoke free.

For a fee, guests can enjoy to-go breakfast on weekdays from 7:30 AM to 11:00 AM and on weekends from 7:00 AM to 11:30 AM.
Daly's Restaurant - This restaurant serves breakfast only.
The Shore Club - This restaurant serves lunch and dinner. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: WiFi (CAD 10.95 per day)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Covered valet parking on site (CAD 55 per day; includes in/out privileges)
  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24 hours off-site parking within 0.1 mi (CAD 30 per day)
  • Limo/town car service

Food and drink

  • To-go breakfast available for a fee 7:30 AM–11:00 AM on weekdays and 7:00 AM–11:30 AM on weekends: CAD 6-40 for adults and CAD 5-25 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar

Restaurants on site

  • Daly's Restaurant
  • The Shore Club

Things to do

  • 24-hour fitness centre
  • Bike rentals
  • Indoor pool
  • Racquetball/squash
  • Sauna
  • Shopping centre
  • Shopping
  • Spa services
  • A hot tub

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Microwave (on request)
  • Fridge
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Conference space (473612 square feet)
  • Meeting rooms

Outdoors

  • Garden

Spa

  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Lift door width (centimetres): 107
  • Grab bar near toilet
  • Toilet grab bar height (centimetres): 81
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height plug sockets in bathroom
  • Step-free path to entrance
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in reception
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 50-inch LCD TV
  • TV channels
  • iPod dock
  • Films for purchase

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave (on request)
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 19

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CAD 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 200.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately CAD 6 to 40 for adults, and CAD 5 to 25 for children
  • Fee for in-room wireless internet: CAD 10.95 per day (rates may vary)
  • Covered valet parking fee: CAD 55 per day (in/out privileges)
  • Offsite parking fee: CAD 30 per day (0.1 mi away; open 24 hours)
  • Late check-out fee: CAD 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6:30 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ottawa Westin
Westin Hotel Ottawa
Westin Ottawa
The Westin Ottawa Hotel Ottawa
Westin Ottawa Hotel
The Westin Ottawa Hotel
The Westin Ottawa Ottawa
The Westin Ottawa Hotel Ottawa

The Westin Ottawa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 622 out of 1002 reviews
Rating 8 - Good. 214 out of 1002 reviews
Rating 6 - Okay. 91 out of 1002 reviews
Rating 4 - Poor. 36 out of 1002 reviews
Rating 2 - Terrible. 39 out of 1002 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

JUAN

Travelled with partner
Liked: Amenities, property conditions & facilities
Excellent customer service
Stayed 1 night in Nov 2024

10/10 Excellent

Steph, Toronto

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleased with our stay. Room was clean, location was optimal, and kids were delighted to receive crayons and colouring book from concierge while we waited to check in. We will definitely be back.
Stayed 3 nights in Nov 2024

8/10 Good

zhen

Stayed 1 night in Oct 2024

6/10 Okay

Adam

Travelled with group
Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Jeshua

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was great, went for my wife’s birthday, easy access to the mall for shopping, pool and hot tub was a bonus, nice quiet clean room:)
Stayed 1 night in Nov 2024

10/10 Excellent

Xinwei

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Rebecca

Stayed 2 nights in Nov 2024

10/10 Excellent

George

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice modern rooms. Excellent service. Friendly staff. Interesting elevators.
Stayed 1 night in Oct 2024

8/10 Good

Brooke

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location, walking distance to restaurants and shopping. The hotel was great, clean and friendly staff. Only issue was the parking as our vehicle was too big to fit into the parking garage so had to park further away and pay $55 for one night.
Stayed 1 night in Oct 2024

8/10 Good

Tanya

Stayed 1 night in Oct 2024

8/10 Good

martin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was confused
Stayed 2 nights in Nov 2024

10/10 Excellent

Jason

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

April

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, but pricy. Food was very expensive. ie one side egg at Dalys was 7.00. Overall, the location is amazing, attached to a mall and the Shaw center. The only criticism I’d have is my room was very noisy at night. Lots of banging etc. Room 1017. Which is odd considering my room was right in the corner so I don’t know what was behind me.
Stayed 6 nights in Oct 2024

10/10 Excellent

Jackson

Stayed 4 nights in Oct 2024

10/10 Excellent

trudy

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Jonathan

Liked: Property conditions & facilities
Staff upgraded us because we had a child.
Stayed 1 night in Oct 2024

10/10 Excellent

Sheldon

Stayed 1 night in Oct 2024

6/10 Okay

Yigang, Campbellville

Stayed 1 night in Oct 2024

10/10 Excellent

Hajra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Eva

Liked: Cleanliness, staff & service
Hotel is outdated but in excellent location
Stayed 1 night in Sep 2024

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Byward Market, National Arts Centre, The Rideau Canal. Nice hotel...clean, airy rooms and courteous staff. Late-night room service!
Stayed 2 nights in Oct 2024

10/10 Excellent

Joy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Kristin

Stayed 2 nights in Aug 2024

10/10 Excellent

Harold, Oakville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Jeffrey

Stayed 1 night in Sep 2024