Montcler Hotel & Conference Center, Trademark by Wyndham

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Dates

December 2024

January 2025

Overview
Rooms
Location
Policies

Popular amenities

Bar

Room service

Pool

Breakfast included

24/7 front desk

Housekeeping

Explore the area

3300 Drew Ave, Sandwich, IL, 60548

Northwestern Medicine Valley West Hospital
6 min drive
Farnsworth House
7 min drive
Silver Springs State Park
9 min drive
Romeoville, IL (LOT-Lewis University)
49 min drive

Room options

Egyptian cotton sheets, premium bedding, memory-foam beds

Room, 2 Queen Beds, Non Smoking

27 sq m
Sleeps 4
2 Queen Beds

Suite, 1 King Bed, Non Smoking

29 sq m
Sleeps 2
1 King Bed

Honeymoon Suite, 1 King Bed, Non Smoking

28 sq m
Sleeps 2
1 King Bed

Suite, 1 King Bed, Non Smoking, Corner

27 sq m
City view
Sleeps 2
1 King Bed

Room, 2 Queen Beds, Accessible, Non Smoking (Mobility)

27 sq m
Sleeps 4
2 Queen Beds

Suite, 1 Queen Bed, Non Smoking

51 sq m
Sleeps 4
1 Queen Bed

Suite, 2 Queen Beds, Non Smoking

32 sq m
Sleeps 4
2 Queen Beds

Room, 1 King Bed, Non Smoking

27 sq m
Sleeps 2
1 King Bed

Room, 1 King Bed, Accessible, Non Smoking (Mobility)

27 sq m
Sleeps 2
1 King Bed

Similar properties

Hot tub

Breakfast included

Parking included

Free WiFi

for 1 room

includes taxes & fees

5 Jan - 6 Jan

About this property

Riverfront hotel with free breakfast connected to the convention center in Sandwich

Along with an indoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Housekeeping is available on request.

Montcler Hotel & Conference Center, Trademark by Wyndham offers 100 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. These individually decorated and furnished accommodations have separate sitting areas. Memory foam beds feature Egyptian cotton sheets and premium bedding. Plasma televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

With your stay at Montcler Hotel & Conference Center, Trademark by Wyndham, you'll be connected to the convention center and close to Farnsworth House. Features include free breakfast, free WiFi in public areas, and free self parking.

Free continental breakfast served daily
Free WiFi (speed: 50+ Mbps) and wired Internet
Free self parking
Enjoy Italian cuisine while dining at Top Shelf Grille and Bar
Take a swim in the indoor pool
Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
Onsite recreation includes a 24-hour gym, volleyball, and hiking/biking trails
7 minutes by car from Farnsworth House and 9 minutes from Silver Springs State Park

Montcler Hotel & Conference Center, Trademark by Wyndham offers its guests an indoor pool and a 24-hour fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 53604 square feet (4980 square meters) and includes a conference center. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Montcler Hotel & Conference Center, Trademark by Wyndham. You'll have access to the health club at a partner property. Free self parking is available.

This 3-star Sandwich hotel is smoke free.

Guests are served free continental breakfast daily from 7:00 AM to 9 AM.

Top Shelf Grille and Bar - This restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available.

Late night fare is available from room service (during limited hours).

Languages

English, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
In-room WiFi speed: 50+ Mbps
Available in some public areas: Free WiFi and wired Internet

Parking and public transport

Free self-parking on site
Motorhome/coach/lorry parking on site
Wheelchair-accessible parking available

Food and drink

Free continental breakfast available daily 7:00 AM–9 AM
1 restaurant and 1 coffee shop/cafe
1 bar
Room service available

Restaurants on site

Top Shelf Grille and Bar

Things to do

24-hour fitness centre
Access to nearby health club
Beach volleyball
Ecotours
Hiking/biking trails
Indoor pool
Volleyball

Family friendly

Indoor pool
Laundry facilities
Microwave
Fridge
Snack bar/deli

Conveniences

ATM/banking services
Ballroom
Banquet hall
Lift
Front-desk safe
Gift shop/newsstand
Lockers available
Reception hall
Vending machine
Water dispenser

Guest services

24-hour front desk
Change of bedsheets (on request)
Change of towels (on request)
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance
Wedding services

Business services

24-hour business centre
Computer station
Conference centre (53604 square feet of space)
Meeting rooms

Outdoors

Garden
Picnic area
Pool sunloungers
Terrace

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices available
Braille signage
Lift
Deep-pile carpet in room
Tile flooring in room
Wheelchair-accessible parking
Wheelchair-accessible path of travel

At least 80% of lighting from LEDs
Double-glazed windows
Fireplace in reception
Local culture and ecosystem education
Romance packages available
Smoke-free property
TV in lobby
Water dispenser

Room amenities

Bedroom

Air conditioning
Bed sheets
Blackout drapes/curtains
Egyptian cotton sheets
Memory-foam mattress
Premium bedding

Bathroom

Deep-soaking bath
Eco-friendly toiletries
Hairdryer
Private bathroom
Shower
Towels

Entertainment

Plasma TV
Premium channels
Satellite channels

Food and drink

Coffee/tea maker
Free bottled water
Microwave
Fridge

Connecting rooms available
Desk
Desk chair
Eco-friendly cleaning products used
Energy-saving switches
Free local calls
Individually decorated
Individually furnished
Iron/ironing board
Laptop-friendly workspace
LED light bulbs
Phone
Recycling
Separate sitting area
Water-efficient showers only
Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 1:00 AM

Early check-in subject to availability

Early check-in is available for a fee

Late check-in subject to availability

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Tuesday, Wednesday, Thursday, Friday, and Saturday:

Bar/lounge
Dining venue(s)

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Kids stay free! Children 17 years old and younger stay free when using existing bedding.

Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

This property uses wind and solar energy, plus eco-friendly cleaning products

Safety features at this property include a fire extinguisher, a security system, and a first aid kit

Masks are required at the property for guests without COVID-19 vaccination

Front desk staff will greet guests on arrival.

We should mention

Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western Plus Timber Creek Convention Center

Best Western Plus Timber Creek Convention Center Hotel

Best Western Plus Timber Creek Convention Center Hotel Sandwich

Best Western Plus Timber Creek Convention Center Sandwich

Timber Creek Inn Sandwich

Timber Creek Inn

Timber Creek Sandwich

The Montcler Hotel Trademark Collection by Wyndham

Montcler Hotel Conference Center Trademark by Wyndham

Montcler Hotel & Conference Center, Trademark by Wyndham Hotel

Montcler Hotel & Conference Center, Trademark by Wyndham Reviews

6.8

7.0/10

Cleanliness

7.4/10

Staff & service

6.2/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

6/10 Okay

Paulette

22 Sept 2024

Liked: Staff & service, property conditions & facilities

Hum! My room was 90 degrees when I arrived. No gluten free or protein options for breakfast. Close to family and fairly quiet with trains running by. Staff are friendly.

Stayed 1 night in Sep 2024

4/10 Poor

Geoffrey

15 Sept 2024

Disliked: Property conditions & facilities

Stayed 1 night in Sep 2024

10/10 Excellent

Jim

Travelled with family

13 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The breakfast was nothing to write home about but the hotel, staff and stay was overall excellent!

Stayed 1 night in Sep 2024

4/10 Poor

Liz

Travelled with family

13 Sept 2024

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities, room comfort

Smelly and exhausting

When we first arrived after a very long day, I settled the kids in while my husband brought up the luggage. We sat down to eat and watch TV only to find out the TV had no picture, only sound. They were able to come up and get the picture to turn on but it was so fuzzy it hurt my eyes. We decided to go swim instead. The water was so cold, the kids got out after about 10 minutes. There were no pool towels and I had to walk back to the front desk. They had none but did end up bringing some down later. As we approached bedtime, I went to pull out the sleeper sofa for my daughter, only to find it was completely broken. She ended up just sleeping on the regular cushions since she is small but it was an exhausting night. The entire first floor smelled like a dead mouse and the pumpkin air freshener they were using to cover it up did not make a good combination. We will not be returning. Overall, the staff was very nice and tried to help but the hotel itself is so rundown.

Stayed 1 night in Sep 2024

4/10 Poor

Bill

10 Sept 2024

Stayed 1 night in Sep 2024

6/10 Okay

Bill

9 Sept 2024

Too much hassle for a hotel stay

Every day was a new adventure with our room. There seemed to be a major disconnect between the booking system and the front desk computer system. The room we were booked into seemed to daily disappear from the system cousing an almost daily stop at the front desk to correct. We were booked in for 6 days. On the final evening, another guest attempted to use a key card to come into our room, unsuccessful but returned 10 minutes later with hotel staff and opened the door but were unable to enter as we had the security lock in place. When I brought this up the next morning, the front desk showed we were already booked out and that no one was in the room. The week seemed to have us checked in but a mystery of what room we were in. The front desk was very helpful, however it all seemed like a needless waste of time. We understand the staff shortages in all areas of hospitality, however I do not think this a staff issue and more of a technology issue.

Stayed 1 night in Sep 2024

10/10 Excellent

Amanda, Lenexa

9 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Disliked: Amenities

Nice, quiet, clean. Problems flushing toilet, but just needed to hold lever down a bit longer...all good

Stayed 3 nights in Sep 2024

10/10 Excellent

Betty

Travelled with family

6 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Aug 2024

10/10 Excellent

Frank

Travelled with family

3 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Front desk staff was great, room was clean. Towels were fresh pool was relaxing

Stayed 1 night in Aug 2024

10/10 Excellent

James

3 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Everything

Stayed 2 nights in Aug 2024

4/10 Poor

Emilee

2 Sept 2024

Disliked: Property conditions & facilities

Stayed 1 night in Aug 2024

6/10 Okay

Sheila

Travelled with partner

30 Aug 2024

Liked: Cleanliness

Disliked: Property conditions & facilities

The reason I chose this hotel was because they advertised a restaurant/bar, it was even on their sign out front. It was closed the entire time. We had 1 bath towel, the bed was like sleeping on cardboard, no extra blanket, there seemed to be about 4 core staff who worked the desk and cleaned. They were friendly and accommodating, but stretched very thin. Night staff were always asleep. The weeds in front were huge! One thorn “bush” came up to my chest. The hotel was clean and free of nasty odors, and as mentioned the few staff that they had were nice, although not helpful with transportation information or shopping suggestions. Overall I give them a generous 2,and would not recommend.

Stayed 2 nights in Aug 2024

10/10 Excellent

Alex

28 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

It’s was a nice spot

Stayed 1 night in Aug 2024

8/10 Good

Rita

Business traveller

28 Aug 2024

Liked: Cleanliness, staff & service, room comfort

Good enough

Needed a room while working in the area. Room was pretty quiet and clean. Could not find any outlets near bed, only one on desk lamp. No way to plug in phone and laptop for working. Room was dated, pillows were small, thin, misshapen squares. Overall decent enough. Overslept a little the next morning so missed breakfast before needing to head out for work. Used a lot of key cash for this booking and without it, I’m not sure this room would have been worth a price tag over $100

Stayed 1 night in Aug 2024

2/10 Terrible

Pedro

Travelled with partner

24 Aug 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

I booked a room on 08/17 called to let them know I would be checking in late around 2 am I was told by Michelle I would not be allowed to check in at that time and that she would cancel my reservation it has been a week yet haven’t received a refund I called for an update & was told by Michelle there are no refunds & that I was given wrong information when it was her I talked to when calling the first time asked for a manager and turns out she is the manager completely rude and no help at all I will be calling corporate to see about my refund

Stayed 1 night in Aug 2024

8/10 Good

Sinisa

11 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

It was cool

Stayed 1 night in Aug 2024

10/10 Excellent

Daniel

11 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Aug 2024

6/10 Okay

kofi

Travelled with family

10 Aug 2024

Liked: Cleanliness, room comfort

Stayed 1 night in Aug 2024

2/10 Terrible

Andrew

8 Aug 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

Website is not updated, an misleading

Stayed 2 nights in Aug 2024

8/10 Good

Henry

6 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Aug 2024

10/10 Excellent

Brad

5 Aug 2024

Stayed 3 nights in Jul 2024

10/10 Excellent

Eileen

29 Jul 2024

Liked: Cleanliness, staff & service

It was a nice property. Some of the things in the room were upgraded, some weren't. The carpet looked like it needed to be stretched back into place, there were areas where it was raised. Also, the cable TV reception was bad, it was a snowy picture which was odd. And the air vent in the room was very noisy. Breakfast left a lot to be desired. Staff was great though!

Stayed 1 night in Jul 2024