See all properties

Sheraton Ottawa Hotel

4.0 star property

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Sheraton Ottawa Hotel

Lobby
Lobby
Meeting facility
Exterior
1 bedroom, hypo-allergenic bedding, pillow-top beds, in-room safe

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Room service
  • Housekeeping

Explore the area

Map
150 Albert St, Ottawa, ON, K1P5G2
  • Elgin Street
    4 min walk
  • National Arts Centre
    5 min walk
  • Rideau Canal
    7 min walk
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    18 min drive

Room options

View all photos for Executive Room, 2 Double Beds, Executive Level

1 bedroom, hypo-allergenic bedding, pillow-top beds, in-room safe

Executive Room, 2 Double Beds, Executive Level

  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed, Executive Level

1 bedroom, hypo-allergenic bedding, pillow-top beds, in-room safe

Executive Room, 1 King Bed, Executive Level

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

1 bedroom, hypo-allergenic bedding, pillow-top beds, in-room safe

Room, 1 King Bed

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

1 bedroom, hypo-allergenic bedding, pillow-top beds, in-room safe

Room, 2 Double Beds

  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Lord Elgin Hotel

Pool
Hot tub
Free WiFi
Restaurant
4.5 out of 5, Wonderful, (2117)
The price is €153
for 1 night
includes taxes & fees
5 Jan - 6 Jan
Lord Elgin Hotel

About this property

Sheraton Ottawa Hotel

Eco-certified Ottawa hotel in Downtown Ottawa with a fitness center
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour business center, a coffee shop/cafe, and valet parking. Housekeeping is available on request.
Sheraton Ottawa Hotel offers 236 air-conditioned accommodations with iPod docking stations and safes. Beds feature pillowtop mattresses. 50-inch LCD televisions come with satellite channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of Sheraton Ottawa Hotel's great location. During your stay, you're just a quick walk from Rideau Canal. You'll find features like free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi and wired Internet
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Valet parking and extended parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes a gym
  • Guests have great things to say about the central location and the helpful staff
  • Within a 10-minute walk of Rideau Canal and Parliament Hill
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and 10 meeting rooms.

Public spaces have free WiFi and wired Internet. Event space at this hotel measures 829 square feet (77 square meters) and includes conference space. A fitness center, multilingual staff, and concierge services are also featured at the eco-certified Sheraton Ottawa Hotel. Parking is available for a fee.

This Ottawa hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.
Carleton Grill - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Sasha's Lounge - This bar serves light fare only. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Valet parking on site (CAD 35.00 per day; includes in/out privileges)
  • Extended parking on site (CAD 32.00 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends: CAD 19.00-26.00 for adults and CAD 9.50-13.00 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Carleton Grill
  • Sasha's Lounge

Things to do

  • Fitness centre

Family friendly

  • Free cots/infant beds
  • Corner/local shop
  • Laundry facilities
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Corner/local shop
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Multilingual staff
  • Porter/bellhop

Business services

  • 24-hour business centre
  • Conference space (829 square feet)
  • Meeting rooms - 10

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Grab bar in bath
  • Grab bar near toilet
  • Lever door handles
  • Low-height door lock
  • Low-height plug sockets in bathroom
  • Low-height view port in door
  • Step-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site

More

  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 50-inch LCD TV
  • iPod dock
  • Films for purchase
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: CAD 75.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from May 1 to September 11:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 20 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CAD 19.00 to 26.00 for adults, and CAD 9.50 to 13.00 for children
  • Valet parking fee: CAD 35.00 per day (in/out privileges)
  • Extended parking fee: CAD 32.00 per day
  • Late check-out fee: CAD 75.00 (subject to availability)
  • Rollaway bed fee: CAD 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Up to 3 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Sheraton Ottawa
Ottawa Sheraton
Ottawa Sheraton Hotel
Sheraton Hotel Ottawa
Sheraton Ottawa
Sheraton Ottawa Hotel
Sheraton Ottawa Hotel Hotel
Sheraton Ottawa Hotel Ottawa
Sheraton Ottawa Hotel Hotel Ottawa

Sheraton Ottawa Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 643 out of 1098 reviews" "
Rating 8 - Good. 280 out of 1098 reviews" "
Rating 6 - Okay. 94 out of 1098 reviews" "
Rating 4 - Poor. 40 out of 1098 reviews" "
Rating 2 - Terrible. 41 out of 1098 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Sulakhan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
parking not easy
Stayed 2 nights in Jul 2024

10/10 Excellent

Sylvie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs were friendly, and valet service is great when you need parking! The only thing is the room has a very old look, and could benefit from a bit of renovation.
Stayed 1 night in Sep 2024

8/10 Good

Marco

Travelled with family
The hotel shows it’s age and is in need of an upgrade. For what we paid we should have had a much better room than what we got.
Stayed 1 night in Sep 2024

10/10 Excellent

Marc

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very kind and helpful in all areas.
Stayed 1 night in Sep 2024

6/10 Okay

LAAVANYA

Stayed 1 night in Aug 2024

10/10 Excellent

Vicky

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay beautiful spacious room excellent service friendly staff
Stayed 2 nights in Sep 2024

4/10 Poor

Joao

Liked: Staff & service
Disliked: Property conditions & facilities
Lousy not even three star rooms with a strange smell. Very dated property.
Stayed 1 night in Sep 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place
Stayed 2 nights in Sep 2024

10/10 Excellent

Hugo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Farzana

Stayed 1 night in Aug 2024

10/10 Excellent

Tracy

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is extremely friendly and helpful. I felt very welcome. I will stay there again for sure. I highly recommend the Sheraton!
Stayed 3 nights in Sep 2024

10/10 Excellent

Amarachi miracle

Liked: Cleanliness, amenities
Its perfect
Stayed 2 nights in Sep 2024

8/10 Good

Kathryn

Travelled with family
Stayed 3 nights in Sep 2024

8/10 Good

BIRSEN

Business traveller
Liked: Cleanliness, staff & service, amenities
What I didn’t liked was the breakfast it is too simple and ordinary for Sheraton Hotel when we compare with other Sheraton hotels :))But there is a excellent staff in breakfast part from Chief to staff I was
Stayed 5 nights in Sep 2024

6/10 Okay

Wayne

Travelled with family
Liked: Cleanliness, staff & service
The breakfast for $26 was not much then the free breakfasts offered at other hotel chains. Although you did have someone making omelets on one the days I was there.
Stayed 3 nights in Aug 2024

10/10 Excellent

mengchen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Christine

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Aug 2024

6/10 Okay

Sandra

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Parking clearance does not accommodate larger vehicles. Picked this hotel because of its underground parking and couldn't use it. Booked for breakfast add on and wasn't given the voucher but front staff cleared it up quickly.
Stayed 1 night in Sep 2024

8/10 Good

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Laura

Stayed 1 night in Sep 2024

10/10 Excellent

Mariya

Liked: Cleanliness, staff & service, property conditions & facilities
Great Service, very clean
Stayed 1 night in Sep 2024

10/10 Excellent

Fulton

Liked: Property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location for our itinerary, staff were great, beds we’re very comfortable, liked the availability to stream movies from our Netflix account.
Stayed 1 night in Aug 2024

10/10 Excellent

Valania, New Providence

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the ambiance from you first walked in, very welcoming, I wished I could have stayed longer. Soon as I layed down in the bed it hugged me tight I fell fast asleep. I would highly recommend. We wanted to go in the pool but the pool was under renovation but everything else was perfect.
Stayed 2 nights in Aug 2024