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Sheraton Ottawa Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sheraton Ottawa Hotel

Lobby
Exterior
1 bedroom, hypo-allergenic bedding, pillow-top beds, in-room safe
Lobby
Meeting facility

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Gym
  • Breakfast available
  • Restaurant
  • Bar
    Bar
  • Room service
    Room service
  • Housekeeping
    Housekeeping

Explore the area

Map
150 Albert St, Ottawa, ON, K1P5G2
  • National Arts Centre
    5 min walk
  • Rideau Canal
    7 min walk
  • Parliament Hill
    7 min walk
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    18 min drive

Room options

View all photos for Executive Room, 2 Double Beds, Executive Level

1 bedroom, hypo-allergenic bedding, pillow-top beds, in-room safe

Executive Room, 2 Double Beds, Executive Level

  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed, Executive Level

1 bedroom, hypo-allergenic bedding, pillow-top beds, in-room safe

Executive Room, 1 King Bed, Executive Level

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

1 bedroom, hypo-allergenic bedding, pillow-top beds, in-room safe

Room, 1 King Bed

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

1 bedroom, hypo-allergenic bedding, pillow-top beds, in-room safe

Room, 2 Double Beds

  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

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About this property

Sheraton Ottawa Hotel

Eco-certified Ottawa hotel in Downtown Ottawa with a fitness center
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour business center, a coffee shop/cafe, and valet parking. Housekeeping is available on request.
Sheraton Ottawa Hotel offers 236 air-conditioned accommodations with iPod docking stations and safes. Beds feature pillowtop mattresses. 50-inch LCD televisions come with satellite channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of Sheraton Ottawa Hotel's great location. During your stay, you're just a quick walk from Rideau Canal. You'll find features like free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi and wired Internet
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Valet parking and extended parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the location
  • Within a 10-minute walk of Rideau Canal and Parliament Hill
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and 10 meeting rooms.

Public spaces have free WiFi and wired Internet. Event space at this hotel measures 829 square feet (77 square meters) and includes conference space. A fitness center, multilingual staff, and concierge services are also featured at the eco-certified Sheraton Ottawa Hotel. Parking is available for a fee.

This Ottawa hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.
Carleton Grill - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Sasha's Lounge - This bar serves light fare only. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Valet parking on site (CAD 35.00 per day; includes in/out privileges)
  • Extended parking on site (CAD 32.00 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends: CAD 19.00-26.00 for adults and CAD 9.50-13.00 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Carleton Grill
  • Sasha's Lounge

Things to do

  • Fitness centre

Family friendly

  • Free cots/infant beds
  • Corner/local shop
  • Laundry facilities
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Corner/local shop
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Multilingual staff
  • Porter/bellhop

Business services

  • 24-hour business centre
  • Conference space (829 square feet)
  • Meeting rooms - 10

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Grab bar in bath
  • Grab bar near toilet
  • Lever door handles
  • Low-height door lock
  • Low-height plug sockets in bathroom
  • Low-height view port in door
  • Step-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site

More

  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 50-inch LCD TV
  • iPod dock
  • Films for purchase
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: CAD 75.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from May 1 to September 11:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 20 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CAD 19.00 to 26.00 for adults, and CAD 9.50 to 13.00 for children
  • Valet parking fee: CAD 35.00 per day (in/out privileges)
  • Extended parking fee: CAD 32.00 per day
  • Late check-out fee: CAD 75.00 (subject to availability)
  • Rollaway bed fee: CAD 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Up to 3 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Sheraton Ottawa
Ottawa Sheraton
Ottawa Sheraton Hotel
Sheraton Hotel Ottawa
Sheraton Ottawa
Sheraton Ottawa Hotel
Sheraton Ottawa Hotel Hotel
Sheraton Ottawa Hotel Ottawa
Sheraton Ottawa Hotel Hotel Ottawa

Sheraton Ottawa Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 638 out of 1095 reviews" "
Rating 8 - Good. 282 out of 1095 reviews" "
Rating 6 - Okay. 94 out of 1095 reviews" "
Rating 4 - Poor. 40 out of 1095 reviews" "
Rating 2 - Terrible. 41 out of 1095 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Robert, Kailua Kona

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good choice for central location to walk to several attractions and restaurants.
Stayed 9 nights in Aug 2024

10/10 Excellent

Kevin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Sheraton never disappoints! Absolutely love their chain! Will certainly be staying there again when in ottawa
Stayed 2 nights in Aug 2024

10/10 Excellent

Harjinder

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2024

10/10 Excellent

Reza

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are so friendly and helpful. The property needs some renovation but it is clean.
Stayed 1 night in Aug 2024

10/10 Excellent

Tao

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great check in staff
Stayed 1 night in Aug 2024

10/10 Excellent

Xuetao

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Service excellent and quickly for my check in and check out
Stayed 1 night in Aug 2024

2/10 Terrible

Eriko

Stayed 2 nights in Aug 2024

4/10 Poor

Wendy

Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Mubashir

There was smell in the room & in washrooms
Stayed 2 nights in Aug 2024

10/10 Excellent

Ben, Whitby

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get to. Easy check in.Great valet.
Stayed 2 nights in Aug 2024

8/10 Good

Nathaly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overall very nice and convenient.
Stayed 1 night in Aug 2024

10/10 Excellent

Ric

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was amazing! The staff, the cleanliness, the dining were great. The food is a bit pricey but worth it. The area around the property is a bit odd. The sidewalks seem uneven, but I think that's an Ottawa issue. Maybe some of the businesses can get together and ask the city to fix them. The location is very convenient. Close to transportation and lots of attractions such as the Parliament buildings and the Rideau Centre.
Stayed 2 nights in Aug 2024

4/10 Poor

Mary

Travelled with family
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Jesse

Stayed 1 night in Aug 2024

10/10 Excellent

UNDL

Stayed 1 night in Aug 2024

10/10 Excellent

Maulikbhai Arvindbhai

Liked: Cleanliness, staff & service, property conditions & facilities
Good location for a short trip as major visitors places are nearby
Stayed 2 nights in Aug 2024

10/10 Excellent

Linda

Travelled with partner
We loved Ottawa.
Stayed 1 night in Aug 2024

10/10 Excellent

Greg

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Really liked being able to check in early and out late if necessary. Very close to our needs. Did not like that the pool was non functional (for at least two years) even though it is advertised on the web site.
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Consistently Wonderful Stays at Sheraton!
This Sheraton excelled at cleanliness and customer service. The King room was ginormous! Very comfortable. Note that if a guest is sound-sensitive, ask for a room away from the hotel's outside ductwork...it's above-average noisy.
Stayed 2 nights in Aug 2024

10/10 Excellent

MICHEL

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Rod

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, comfortable. Close to everything for walking.
Stayed 2 nights in Aug 2024

10/10 Excellent

kumalasari

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Gym is amazing. Location is very convenient to walk around the area. Tons of food options
Stayed 1 night in Aug 2024

10/10 Excellent

Vannett

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A place to stay in Ottawa
This was my first day at this hotel, and I must say I was very impressed by everything from the service to the food. The staff are very friendly and they go above and beyond to ensure that their guests are made welcomed and are comfortable. Thank you very much.
Stayed 1 night in Jun 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024