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Hilton Garden Inn Ottawa Airport

3.0 star property

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Photo gallery for Hilton Garden Inn Ottawa Airport

Lobby
Exterior
Lobby
Breakfast, lunch, dinner served; international cuisine
Evolution, Suite, 1 Bedroom

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast available

Explore the area

Map
2400 Alert Road, Ottawa, ON, K1V1S1
  • Ernst & Young Centre
    ‪10 min walk‬
  • South Keys Shopping Centre
    ‪3 min drive‬
  • Rideau Canal
    ‪5 min drive‬
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪3 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Down duvets, desk, blackout curtains, soundproofing

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Evolution, Deluxe Room, 2 Queen Beds

Down duvets, desk, blackout curtains, soundproofing

Evolution, Deluxe Room, 2 Queen Beds

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

Down duvets, desk, blackout curtains, soundproofing

Suite, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Evolution, Suite, 1 Bedroom

Evolution, Suite, 1 Bedroom

Evolution, Suite, 1 Bedroom

  • 23 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Down duvets, desk, blackout curtains, soundproofing

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Evolution Conference)

Suite, 1 King Bed (Evolution Conference)

Suite, 1 King Bed (Evolution Conference)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | Bathroom

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Evolution, Room, 1 King Bed

Down duvets, desk, blackout curtains, soundproofing

Evolution, Room, 1 King Bed

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed with Sofa bed, Corner

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Evolution, Room, 1 King Bed with Sofa bed

Evolution, Room, 1 King Bed with Sofa bed | Living area

Evolution, Room, 1 King Bed with Sofa bed

  • 23 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Accessible

Down duvets, desk, blackout curtains, soundproofing

Room, 2 Queen Beds, Accessible

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Down duvets, desk, blackout curtains, soundproofing

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Evolution, Room, 2 Queen Beds

Evolution, Room, 2 Queen Beds

Evolution, Room, 2 Queen Beds

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Hilton Garden Inn Ottawa Airport

Ottawa hotel in Gloucester with a fitness center and a 24-hour front desk
An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a conference center, and a hot tub are onsite. Housekeeping is available on request.
Hilton Garden Inn Ottawa Airport offers 325 accommodations with coffee/tea makers and hair dryers. Beds feature down comforters. 50-inch LCD televisions come with premium satellite channels.

Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
Hilton Garden Inn Ottawa Airport's great location gets high marks from our customers. During your stay, you're just a quick walk from Ernst & Young Centre. Enjoy features like free WiFi in public areas and free self parking, plus an indoor pool.
  • Free WiFi in some public areas
  • Free self parking
  • Enjoy international cuisine while dining at Garden Grille & Bar
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include a front-desk safe, meeting rooms, and a conference center
  • Onsite recreation includes a gym
  • Guests really like the accommodations for the cleanliness, spaciousness, and comfy beds
  • Just a 5-minute drive from Rideau Canal and 7 minutes from Carleton University
  • Cats and dogs welcome for a fee
Hilton Garden Inn Ottawa Airport offers its guests an indoor pool, a hot tub, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 7200 square feet (669 square meters) and includes a conference center. A vending machine, multilingual staff, and a fireplace in the lobby are also featured at the business-friendly Hilton Garden Inn Ottawa Airport. Limited free parking is available on a first-come, first-served basis.

This 3-star Ottawa hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:00 AM to 10:00 AM.
Garden Grille & Bar - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Languages

Chinese (Cantonese), Chinese (Mandarin), Croatian, Czech, English, Filipino, French, Hungarian, Italian, Polish, Portuguese, Slovak, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available
  • On-site parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:00 AM–10:00 AM: CAD 11.95-17.95 per person
  • 1 restaurant
  • 1 bar

Restaurants on site

  • Garden Grille & Bar

Things to do

  • Fitness centre
  • Indoor pool
  • Shopping
  • A hot tub

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Wedding services

Business services

  • Conference centre (7200 square feet of space)
  • Meeting rooms

Outdoors

  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Handrails in stairwells
  • Lever door handles
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Biodegradable coffee stirrers
  • Fireplace in reception
  • No plastic coffee stirrers
  • Smoke-free property
  • TV in lobby
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Heating

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 50-inch LCD TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini fridge

More

  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • LED light bulbs
  • Mobile key entry
  • Phone
  • Recycling
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: CAD 50
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CAD 100.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests planning to arrive outside of the posted check-in hours must contact the reception desk in advance.

Renovations and closures

The property will be renovating from April 11 2024 to December 31 2025 (completion date subject to change). The following areas are affected:
  • Select guestrooms
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: CAD 125 per pet, per stay
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 22.6 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 11.95 to 17.95 per person
  • Pet fee: CAD 125 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: CAD 50 (subject to availability)
  • Late check-out fee: CAD 100.00 (subject to availability)
  • Rollaway bed fee: CAD 22.6 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Hotel Ottawa Airport
Hilton Garden Inn Ottawa Airport
Ottawa Airport Hilton Garden Inn
Hilton Garden Inn Ottawa Airport Hotel Ottawa
Hilton Garden Inn Ottawa Airport Hotel
Ottawa Hilton
Ottawa Hilton
Hilton Ottawa Airport Ottawa
Hilton Garden Inn Ottawa Airport Hotel
Hilton Garden Inn Ottawa Airport Ottawa
Hilton Garden Inn Ottawa Airport Hotel Ottawa

Hilton Garden Inn Ottawa Airport Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1138 out of 1975 reviews
Rating 8 - Good. 527 out of 1975 reviews
Rating 6 - Okay. 157 out of 1975 reviews
Rating 4 - Poor. 84 out of 1975 reviews
Rating 2 - Terrible. 69 out of 1975 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

carol l.

Travelled with pets, Travelled with partner
the room we stayed in #124 had very low water pressure. maintenance came in and couldnt do anything to fix, and not sure how they will address our lack of satisfactory shower facilities. its like being “pee’d” on. takes forever to rinse soap off.
Stayed 2 nights in Nov 2024

10/10 Excellent

Noah

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Short stay all good
Stayed 1 night in Nov 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great airport hotel option, close and clean and quality rooms
Stayed 1 night in Oct 2024

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, property conditions & facilities
All good.no negatives
Stayed 1 night in Nov 2024

10/10 Excellent

Brad

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Close to the airport, but still very quiet. Staff was extremely accommodating and provided accurate information regarding available shuttle service, schedules, etc.
Stayed 1 night in Nov 2024

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Susan

Rooms always clean. Staff friendly and helpful. From the shuttle driver to housekeeper. The staff is the best.
Stayed 1 night in Nov 2024

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location near the airport Wifi was not good
Stayed 2 nights in Nov 2024

10/10 Excellent

Bonnie

Stayed 1 night in Oct 2024

10/10 Excellent

Bonnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Overnight Stay
Close to airport. Large free shuttle. Clean, spacious room. Comfortable bed and pillows. Licensed restaurant on site.
Stayed 1 night in Nov 2024

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this hotel and its location. The staff were wonderful and their customer service excellent. My only request would to make booking and paying more flexible. Not everyone has/wants or can get a credit card. Its 2024 we need to do better with providing inclusiveness. Thanks.
Stayed 1 night in Nov 2024

8/10 Good

Sylvia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good location for spending a night near the airport
Stayed 1 night in Nov 2024

10/10 Excellent

Pauline, martensville

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel os 3 minute shuttle drive from the Ottawa Airport. Rooms are spacious and clean. The bed is very comfconfortable
Stayed 1 night in Nov 2024

8/10 Good

Rod

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Yvonne

Travelled with group
Front desk staff were awesome! Restaurant had great food
Stayed 1 night in Nov 2024

6/10 Okay

Beverley

Disliked: Staff & service
I was not given the room I reserved. Oily hallways with kids running up and down.
Stayed 2 nights in Nov 2024

10/10 Excellent

Judit

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay
Stayed 1 night in Oct 2024

10/10 Excellent

Lauretta

Liked: Property conditions & facilities
Always a great stay
Stayed 1 night in Nov 2024

10/10 Excellent

Charles

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

PETER

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Russel Kates

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Convinient
Stayed 1 night in Nov 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to lay your head.
Here for a short stay. Room was ready almost immediately. Comfortable beds, spacious room and bathroom and a shower with great water pressure!
Stayed 1 night in Nov 2024

10/10 Excellent

james

Liked: Cleanliness
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024