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28 Aug 2024 by Lise - Guest Services Manager
Dear Daniela, thank you for your wonderful feedback and the perfect rating! We’re delighted to hear you enjoyed the cleanliness of our hotel, its proximity to the O-train, and the convenience of luggage storage. Your suggestion about adding safes in the rooms is appreciated. Please know that we do offer safes upon request at no extra charge. We look forward to welcoming you back and hope to make your next stay even more comfortable.
30 Jun 2023 by Daniel
Hi Christoph, Thank you for the wonderful review! I'm glad to see you were able to take advantage of our amazing location. Hope to welcome you back again soon!
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and 6 meeting rooms are available. A computer station is on site and WiFi is free in public spaces. A 24-hour fitness centre, multilingual staff, and tour/ticket assistance are also featured at the eco-certified Alt Hotel Ottawa.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Alt Hotel Ottawa offers 148 air-conditioned accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include a shower and complimentary toiletries. This Ottawa hotel provides complimentary wireless Internet access.
For a fee, guests can enjoy a continental breakfast on weekdays from 6:30 AM and 10:30 AM.
ALTCETERA – This café serves breakfast, lunch and dinner.
Recreational amenities at the hotel include a 24-hour fitness centre.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
To make arrangements for check-in, please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 7:00 PM, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and American Express. Cash is not accepted.
For guests' safety, the property includes a smoke detector in all accommodation.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
