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SARASA HOTEL Shin-Osaka

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for SARASA HOTEL Shin-Osaka

Exterior
Deluxe Triple Room, Non Smoking
Exterior
Japanese Western Style Room, Non Smoking
Reception

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi

Explore the area

Map
7-1-17 Nishinakajima, Yodogawa-ku, Osaka, Osaka, 532-0011
  • Umeda Arts Theater
    3 min drive
  • Grand Front Osaka Mall
    4 min drive
  • Umeda Sky Building
    5 min drive
  • Osaka (ITM-Itami)
    21 min drive

Room options

View all photos for Standard Twin Room, Non Smoking

Blackout curtains, free WiFi, bed sheets

Standard Twin Room, Non Smoking

  • 16 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Single Room, Queen Bed, 14 square meters, Non Smoking

Blackout curtains, free WiFi, bed sheets

Standard Single Room, Queen Bed, 14 square meters, Non Smoking

  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room, Non Smoking

Blackout curtains, free WiFi, bed sheets

Standard Double Room, Non Smoking

  • 14 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Run of House, Non Smoking [Breakfast Available Only after 8:00 a.m.]

Blackout curtains, free WiFi, bed sheets

Run of House, Non Smoking [Breakfast Available Only after 8:00 a.m.]

  • Sleeps 2
  • 1 Twin Bed OR 1 Double Bed

View all photos for Deluxe Triple Room, Non Smoking

Deluxe Triple Room, Non Smoking

Deluxe Triple Room, Non Smoking

  • 32 sq m
  • Sleeps 6
  • 3 Twin Beds and 1 Twin Sofa Bed

View all photos for Japanese Western Style Room, Non Smoking

Japanese Western Style Room, Non Smoking

Japanese Western Style Room, Non Smoking

  • 41 sq m
  • Sleeps 10
  • 2 Double Beds and 4 Twin Futons

View all photos for Triple Room, Non Smoking

Triple Room, Non Smoking

Triple Room, Non Smoking

  • 27 sq m
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

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About this property

SARASA HOTEL Shin-Osaka

Hotel with a 24-hour front desk, in the vicinity of Osaka-jō Hall
This smoke-free hotel features a microwave in a common area, laundry facilities, and a 24-hour front desk. WiFi in public areas is free. Additionally, express check-out, a front-desk safe, and multilingual staff are onsite. Weekly housekeeping is available.
SARASA HOTEL Shin-Osaka offers 253 accommodations with slippers and hair dryers. 32-inch flat-screen televisions come with digital channels.

Bathrooms include bidets and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. In-room massages and change of towels can be requested. Housekeeping is provided weekly.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at SARASA HOTEL Shin-Osaka. During your stay, you'll be close to Osaka-jō Hall. Features include free WiFi in public areas, plus breakfast (surcharge) and laundry facilities.
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Amenities include a front-desk safe, laundry facilities, and a multilingual staff
  • Onsite recreation includes bike rentals
  • Guests speak favorably about the overall condition of the property and the proximity to public transportation
  • 9 minutes by car from Kuromon Ichiba Market and 9 minutes from Osaka-jō Hall
SARASA HOTEL Shin-Osaka offers its guests a vending machine, multilingual staff, and laundry facilities. WiFi is free in public spaces. SARASA HOTEL Shin-Osaka also features express check-out, a front-desk safe, and an elevator.

This 3-star Osaka hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:00 AM.

Languages

Chinese (Mandarin), English, Indonesian, Japanese, Korean, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • Limited on-site parking
  • Height restrictions apply for on-site parking
  • 24 hours off-site parking within 656 ft (JPY 1500 per day)

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:00 AM: JPY 1800 per person

Things to do

  • Bike rentals

Family friendly

  • Laundry facilities
  • Fridge

Conveniences

  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of towels (on request)
  • Housekeeping (weekly)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • Coworking spaces

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)
  • Wheelchairs available on site

More

  • Shared microwave
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Toilet paper
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Digital channels

Food and drink

  • Fridge

More

  • In-room massage
  • Slippers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 1800 per person
  • Nearby parking fee: JPY 1500 per day(656 ft away; open 24 hours)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Safety features at this property include window guards
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • One child 5 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

SARASA HOTEL
SARASA Shin-Osaka
SARASA HOTEL Shin Osaka
SARASA HOTEL Shin-Osaka Hotel
SARASA HOTEL Shin-Osaka Osaka
SARASA HOTEL Shin-Osaka Hotel Osaka

SARASA HOTEL Shin-Osaka Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 339 out of 667 reviews" "
Rating 8 - Good. 239 out of 667 reviews" "
Rating 6 - Okay. 57 out of 667 reviews" "
Rating 4 - Poor. 19 out of 667 reviews" "
Rating 2 - Terrible. 13 out of 667 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Li Xin

Travelled with family
Liked: Cleanliness, staff & service
Relatively spacious hotel room although the bathroom was small (even for Japan). Hotel location was quite a distance from Shin-Osaka station, especially the JR side.
Stayed 1 night in Jul 2024

10/10 Excellent

Damion

Liked: Cleanliness, staff & service, property conditions & facilities
The service was really good and I like that it came at a great price and it was super close to the train station.
Stayed 7 nights in Jun 2024

4/10 Poor

Allan

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
The staff are the saving grace for this hotel. At all times we found to super courteous and helpful. However we paid for breakfast included and can report that although this was an array of reasonably tasty food, the whole lot was served stone cold at 6:30 am!! We were there for two day's and this happened both days. Also by Japanese standards the hotel was dirty and smelt slightly of urine.

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the Shin-Osaka Station allowing for people to check in smoothly straight from the Shinkansen. Very nice staff and a quiet, safe area to stay.
Stayed 3 nights in Jun 2024

8/10 Good

Claudina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to the subway and Jr station.
Stayed 4 nights in Jun 2024

10/10 Excellent

Rowena, Any city

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast
Stayed 3 nights in Apr 2024

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed four nights, check-in was easy with english speaking staff. Property was clean, quiet and very comfortable on my stay. There is only one shared microwave in the lobby if you need to reheat food but there are many 7-11, Lawsons and Family Mart close by, but the main draw was the close proximity to the Shin-Osaka Train station which makes getting around very easy. Recommended and will stay here again in the future.
Stayed 5 nights in May 2024

6/10 Okay

C

Disliked: Cleanliness, amenities
Slippers with stain and the room s not too clean. Room is big but location is not too good.
Stayed 1 night in Apr 2024

6/10 Okay

Yun Tak Franco

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Lack of amenities
Stayed 3 nights in Apr 2024

6/10 Okay

Nony

Travelled with family
Disliked: Property conditions & facilities, room comfort
Not more than 1 night for sure !
The hotel room is so small , we can’t move around . We stayed at other hotels in Japan with about the same price , but this is below average. The hotel vibe is not very welcoming , it feels a little “dingy”. The only good thing is that it’s close to the train station , and 7/11. So it’s fine for 1 night , not more .
Stayed 1 night in Apr 2024

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Staff was excellent in every way. One showed me how to use the washing machine which had Japanese instructions. They gave us directions, called a cab for us, got us extra towels, and helped us in other ways. The hotel is easy walking distance to both the major Shin Osaka Train station and the city metro.
Stayed 3 nights in Apr 2024

8/10 Good

Billy

Stayed 2 nights in Apr 2024

10/10 Excellent

JONATHAN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Katrina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean rooms and great staff and service. Very tiny rooms. Close to train station.
Stayed 2 nights in Dec 2023

8/10 Good

Mitul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Kennedy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked: convenient location. Train stations nearby. Convenient stores and food shops all over the place. Disliked: lack of amenities. Slippers were reused and had a smell. I guess this is the new trend when switching to environmentally friendly solutions.
Stayed 2 nights in Feb 2024

8/10 Good

Linyue

Stayed 3 nights in Dec 2023

10/10 Excellent

Ella

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The metro and station are in walkable distance and the staff were very accommodating.
Stayed 5 nights in Dec 2023

10/10 Excellent

River, Leander

Stayed 10 nights in Oct 2023

4/10 Poor

mari, Saugus

Disliked: Property conditions & facilities
No ear cleaning buds. Unpleasant toilet smell. Bathroom necessities like towels and sleepwear were not properly replenished. Very small breakfast dining area. No free tea included.
Stayed 3 nights in Oct 2023

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2023

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Close to the Shinkansen station as well as regular train station. Staff was great. The room was nice and open.

10/10 Excellent

Jessica F

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay at Sarasa Hotel Shin-Osaka
I was very happy with my stay at SARASA HOTEL Shin-Osaka. I stayed for three nights. My room was lovely and bigger than expected. It was clean and comfortable and had a small refrigerator. A sleep shirt and robe were also provided. The bathroom was a good size. I had breakfast at the hotel; it is a small buffet with both Asian and Western options. Same as a lot of hotels, depending on what time you arrive, the buffet can be very crowded but I did not have any issues. As a solo female traveller, I felt comfortable at the hotel and getting to and from the hotel to trains. The front desk staff were very friendly and helpful. The neighbourhood is quieter than downtown Osaka which I enjoyed as I found many parts of Osaka to be crowded and overwhelming. It was nice to return to a quieter part of town. There are small restaurants around the hotel serving delicious food as well as dining options in the train station. Transport links are excellent. I would stay again if ever in Osaka.
Stayed 3 nights in Sep 2023

10/10 Excellent

Robert, Cleveland Heights

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2023

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean and quiet place. A little bit sleepy neighborhood.
Stayed 2 nights in Aug 2023