SureStay Plus Hotel By Best Western Portland Route 52 West

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Dates

December 2024

January 2025

Desk, laptop workspace, iron/ironing board, WiFi

Overview
Rooms
Location
Policies

Good

Popular amenities

Bar

Gym

Pool

Laundry

Breakfast included

24/7 front desk

Explore the area

9239 Highway 52, Portland, TN, 37148

Sumner Crest WInery
3 min walk
Kentucky Downs
6 min drive
Portland City Hall
8 min drive
Bowling Green, KY (BWG-Bowling Green-Warren County)
30 min drive

Room options

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Sleeps 6
2 Queen Beds

Standard Room, 2 Queen Beds, Accessible, Non Smoking (with Sofabed)

Sleeps 6
2 Queen Beds

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

Sleeps 4
1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Sleeps 4
1 King Bed

Similar properties

Pool

Breakfast included

Parking included

Free WiFi

for 1 night

includes taxes & fees

6 Dec - 7 Dec

About this property

Hotel in Portland with free breakfast and a 24-hour fitness center

Along with an indoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a 24-hour business center, and laundry facilities are onsite. Change of towels is available on request.

SureStay Plus Hotel By Best Western Portland Route 52 West offers 60 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas and include sofa beds. 42-inch Smart televisions come with cable channels.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is offered daily and change of towels can be requested.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Our customers tell us they can't get enough of the helpful staff at SureStay Plus Hotel By Best Western Portland Route 52 West. During your stay, you're just a quick walk from Sumner Crest WInery. Free breakfast, free WiFi in public areas, and free self parking are available.

Free breakfast offered
Free WiFi in some public areas
Free self parking and RV/bus/truck parking
Grab something to eat at the restaurant or stop for a drink at the bar/lounge
WiFi for a fee
Take a swim in the indoor pool
Amenities include a 24-hour business center, laundry facilities, and a multilingual staff
Onsite recreation includes a 24-hour gym
Steps from Sumner Crest WInery and 6 minutes by car from Kentucky Downs

SureStay Plus Hotel By Best Western Portland Route 52 West offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served. WiFi is free in public spaces.

You'll find a 24-hour business center on site. A vending machine, multilingual staff, and laundry facilities are also featured at the business-friendly SureStay Plus Hotel By Best Western Portland Route 52 West. Free self parking is available.

This Portland hotel is smoke free.

Guests are served free breakfast.

SureStay Plus Hotel By Best Western Portland Route 52 West has a restaurant on site.

Languages

English

Property amenities

Internet

Available in all rooms: WiFi (USD 0.0 per 24-hour period)
Available in some public areas: Free WiFi

Parking and public transport

Free self-parking on site
Motorhome/coach/lorry parking (free) on site
Wheelchair-accessible parking and van parking available

Food and drink

Free breakfast available
1 restaurant
1 bar

Things to do

24-hour fitness centre
Indoor pool

Family friendly

Indoor pool
Laundry facilities
Microwave
Mini-fridge
Sofa bed

Conveniences

ATM/banking services
Lift
Vending machine

Guest services

24-hour front desk
Change of towels (on request)
Daily housekeeping
Laundry facilities
Multilingual staff

Business services

24-hour business centre

Outdoors

Pool sunloungers

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille signage
Lift
Handrails in stairwells
Lever door handles
Pool hoist on site
Step-free path to entrance
Visual fire alarm
Well-lit path to entrance
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible van parking

Smoke-free property

Room amenities

Bedroom

Air conditioning
Bed sheets
Sofa bed

Bathroom

Free toiletries
Hairdryer
Private bathroom
Shampoo
Soap
Toilet paper
Towels
Toothbrush and toothpaste (on request)

Entertainment

42-inch smart TV
TV channels

Food and drink

Coffee/tea maker
Freezer
Microwave
Mini fridge

Desk
Desk chair
Free local calls
Iron/ironing board
Laptop-friendly workspace
Phone
Separate sitting area

Policies

Check-in

Check-in time starts at 3:00 PM

Express check-in available

Check-out

Check-out before 11:00 AM

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for in-room wireless internet: USD 0.0 per 24-hour period (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Front desk staff will greet guests on arrival.

Property is also known as

SureStay Plus Hotel By Best Western Portland Route 52 West Hotel

SureStay Plus Hotel By Best Western Portland Route 52 West Reviews

7.2

Good

7.4/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

8/10 Good

ALFREDO

21 Aug 2024

Liked: Staff & service

Everything good except for the wall of the bathroom that has moho and the people at night at the bar it was noisy and seems like dangerous

Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Travelled with family

19 Aug 2024

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

Will not stay again

Pros: Staff super friendly and helpful. Great water pressure. Cons: Tub was disgusting. Hotel old and run down. Attached to a restaurant/bar with a lot of drunks hanging around in and out of the hotel. Will not stay again.

Stayed 3 nights in Aug 2024

10/10 Excellent

Sophia

16 Aug 2024

Stayed 1 night in Aug 2024

8/10 Good

Kathleen

Travelled with family and small children

14 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Very friendly staff

Stayed 1 night in Aug 2024

6/10 Okay

Timothy

Travelled with family

6 Aug 2024

Liked: Staff & service, property conditions & facilities

A/C in the room didn’t work properly. Complained to front desk. Spent 4 days & 3 nights & never had room service come to the room for clean towels or linens. Staff was very nice.

Stayed 3 nights in Aug 2024

6/10 Okay

Lisa

Travelled with family

5 Aug 2024

Liked: Cleanliness

I stayed here several years ago and it was much nicer. I arrived at 2:45 and check in is at 3. The desk ckerked checked me in and gave me keys but said the room was not ready. Would be in a few minutes as it was being cleaned. After 45 minutes it was not so i left and came back in an hour.it was ready. Room was clean but needed maintenance. Sofa worn and stained, hair dryer did not work, fan in bathroom broken and steam from showers had taken its toll on the wallpaper. The back entrance door to the hotel has a place to use room key for access.....it did not work do we had to walk around to main entrance. Hotel seemed understaffed and staff did not seem too happy. Breakfast and pool areas were clean. Maybe upper management is expecting too much and should spend a few days working as ckerks. Housekeepers. Etc. Then they could determibe what is going on.

Stayed 2 nights in Aug 2024

10/10 Excellent

Teresa

4 Aug 2024

Stayed 2 nights in Aug 2024

8/10 Good

Gregory

23 Jul 2024

Liked: Staff & service

Near highway. Cheaper than Nashville!

Stayed 1 night in Jul 2024

10/10 Excellent

Katherine

Travelled with group

16 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Super awesome people! Very helpful. Clean place and comfy beds. Thank you so much!

Stayed 1 night in Jul 2024

6/10 Okay

Ahmed

16 Jul 2024

Stayed 4 nights in Mar 2024

4/10 Poor

Tiffany

Travelled with family

14 Jul 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

Never again

No one at the front desk when we got there waited 10 minutes for a drunk lady to come from the bar next door and check us in. No towels or rags in the bathroom. When we called the lady said we could come get them from the desk if we needed to. Lots of sketchy characters outside the hotel and bar . A/C barely worked.

Stayed 1 night in Jul 2024

10/10 Excellent

Matthew

12 Jul 2024

Stayed 1 night in Jul 2024

2/10 Terrible

Robert

7 Jul 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Horrible

Stayed 1 night in Jul 2024

8/10 Good

Regis

Travelled with group

4 Jul 2024

Liked: Cleanliness, property conditions & facilities, room comfort

Picine verte

L'hotel indique avec picine mais l'eau de la picine est completement verte. inpropre a la baignade.

Stayed 1 night in Jun 2024

6/10 Okay

travis

Travelled with family

2 Jul 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Jun 2024

6/10 Okay

Barbara

29 Jun 2024

Disliked: Cleanliness, property conditions & facilities

AC in room soaked carpet, moved to another room. Pool area was hot & dirty, people diving & water all over the floors & elevator from people leaving pool.

Stayed 1 night in Jun 2024

2/10 Terrible

autumn r, Senecaville

Travelled with family

23 Jun 2024

Disliked: Cleanliness, amenities, property conditions & facilities

Everything was broken. The whole place smelled bad. The swimming pool is small and very hot in the pool area but water was cold. The hotel was so dirty. They has most of the room out of order because they were simply just not cleaned.

Stayed 1 night in Jun 2024

10/10 Excellent

Ben

Travelled with family

23 Jun 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

The hotel is easy access. The front desk clerk was friendly and efficient. Our room was clean and the beds comfortable. We had a large room. Good value for the money.

Stayed 1 night in Jun 2024

10/10 Excellent

Jas

20 Jun 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jun 2024

2/10 Terrible

Andrea

Travelled with family

20 Jun 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

If you’re looking for a bar & the wrong room..

When I arrived w my family, I quickly realized there’s a bar attached to the hotel which is played so loud you can hear it through the whole hotel until 2am. While I waited at the desk for the young man to come in, he asked my name and handed me a key to my room, no id or credit card check. I go out to gather my family after our long 12 hour drive and go upstairs to a filthy room, no beds have any sheets on them, the room clearly was used and not cleaned. I went back down to the desk and informed the front desk man, who then checked his computer and told me they wrote the wrong room # on my card, so I go get my family and we go to the 2nd floor, as I approached the room, I could tell it too was also occupied m, I could hear people inside. So we knocked 3x and the lady was like no this is my room. So, AGAIN, I go downstairs to the desk where I inform him how unhappy we all are, and he goes up to see that the lady and I have the same first name but not last name. After all of this he finally puts me in a different room where all we wanna do is go to bed. I was suppose to get refunded but have yet to see that credit. If I could give zero stars I would, not just terrible Blair e but safety is a true concern here and it should definitely be listed as a bar with sleepover capabilities.

Stayed 1 night in Jun 2024