Westgate Lakes Resort & Spa Universal Studios Area

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Dates

December 2024

January 2025

7 outdoor pools, pool cabanas (surcharge), pool umbrellas

Couples treatment room(s), sauna, hot tub, steam room, body treatments

Overview
Rooms
Location
Policies

Very good

Popular amenities

24/7 front desk

Bar

Housekeeping

Room service

Laundry

Pet-friendly

Explore the area

9500 Turkey Lake Rd, Orlando, FL, 32819

Madame Tussauds
4 min drive
SeaWorld® Orlando
4 min drive
CoCo Key Water Resort
4 min drive
Orlando, FL (MCO-Orlando Intl.)
21 min drive

Room options

Deluxe Villa, 1 Bedroom

72 sq m
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Premium bedding, pillow-top beds, in-room safe, desk

Room (Resort Select)

46 sq m
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Studio (Villa)

46 sq m
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Villa, 2 Bedrooms

111 sq m
Sleeps 8
2 Double Beds, 1 King Bed and 1 Double Sofa Bed

Villa, 3 Bedrooms

157 sq m
Sleeps 12
2 King Beds, 2 Double Beds and 2 Double Sofa Beds

Room, 1 Bedroom

37 sq m
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Similar properties

Pool

Spa

Kids pool

Free WiFi

for 1 night

includes taxes & fees

5 Dec - 6 Dec

About this property

Family-friendly hotel with 7 outdoor pools and 7 spa tubs

Along with a marina, this smoke-free hotel has 7 outdoor pools and a full-service spa. Valet parking is free. Additionally, a water park (surcharge), a restaurant, and 2 poolside bars are onsite. Housekeeping is available on request.

Westgate Lakes Resort & Spa Universal Studios Area offers 1990 accommodations with DVD players and safes. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.

Flat-screen televisions come with premium cable channels. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

2 outdoor tennis courts, a marina, complimentary bicycles, and a water park (surcharge) with a lazy river and waterslides are featured at the hotel. 7 outdoor swimming pools and 7 spa tubs are on site. In addition to a children's pool, other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 12 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Our customers tell us they can't get enough of the sightseeing around Westgate Lakes Resort & Spa Universal Studios Area. During your stay, you're just a quick walk from Dr. P. Phillips Hospital. Free valet parking, 7 outdoor pools, and 2 poolside bars are available.

Free valet parking and self parking
Enjoy a bite to eat at Drafts Sports Bar & Grill, a family restaurant that serves American cuisine
Splash around at the water park with a lazy river or swim in the 7 outdoor pools
Treat yourself to massages, aromatherapy, or body scrubs at the spa
Services include a kid's club, a lifeguard on site, and dry cleaning/laundry
Onsite recreation includes 2 outdoor tennis courts, a gym, and a steam room
Guests really like the accommodations for the comfy beds and cleanliness
Just a 4-minute drive from The Wheel at ICON Park™ and a few minutes from CoCo Key Water Resort
Dogs welcome for a fee (restrictions apply)

As a guest of Westgate Lakes Resort & Spa Universal Studios Area, you'll find a full-service spa, a water park (surcharge), and a marina. 7 outdoor swimming pools and 7 spa tubs are also on site. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 2 poolside bars and a bar/lounge.

Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 25005 square feet (2323 square meters) and includes conference space. A children's pool, a fitness center, and a sauna are also featured at the family-friendly Westgate Lakes Resort & Spa Universal Studios Area. Free self parking and valet parking are available.

This 4-star Orlando hotel is smoke free.

Drafts Sports Bar & Grill - This family restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

Sids Bistro - This delicatessen serves breakfast, lunch, and light fare. Open daily.

Cordovano Joe's Pizza - This restaurant specializes in pizza and serves lunch and dinner. Open daily.

The Marketplace & Deli - This delicatessen specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Open daily.

Buccaneer Galley - This bar specializes in American cuisine and serves light fare only. Open daily.

Room service (during limited hours) is available.

Languages

English, Portuguese, Spanish

Property amenities

Parking and public transport

Free self-parking on site
Free valet parking on site
Wheelchair-accessible parking available
On-site parking includes off-street options

Food and drink

1 restaurant and 1 coffee shop/cafe
2 poolside bars and 1 bar
Room service available

Restaurants on site

Drafts Sports Bar & Grill
Sids Bistro
Cordovano Joe's Pizza
The Marketplace & Deli
Buccaneer Galley

Things to do

7 outdoor pools
2 outdoor tennis courts
7 hot tubs
Fitness classes
Arcade/games room
Basketball
Bowling alley
Canoeing
Children's pool
Fishing
Fitness centre
Free bike hire
Full-service spa
Hiking/biking trails
Kayaking
Lifeguards on-site
Mini golf
Pilates classes
Playground
Sauna
Steam room
Tennis
Volleyball
Water park access (surcharge)
Yoga classes

Family friendly

7 outdoor pools
Arcade/games room
Bowling alley
Children's club (surcharge)
Children's pool
DVD player
Fence around the pool
Free cots/infant beds
Corner/local shop
High chair
Laundry facilities
Lazy river
Microwave
Mini golf
Playground
Pool gate
Pool toys
Snack bar/deli
Water slide

Conveniences

ATM/banking services
Ballroom
Banquet hall
Lift
Front-desk safe
Gift shop/newsstand
Corner/local shop

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Wedding services

Business services

24-hour business centre
Computer station
Conference space (25005 square feet)
Meeting rooms

Outdoors

BBQ grill(s)
Garden
Lifeguards on site
Marina on site
Outdoor furniture
Picnic area
Pool cabanas (surcharge)
Pool sunloungers
Pool umbrellas
Terrace

Spa

12 treatment rooms
Aromatherapy
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Facials
Hydrotherapy
Manicures and pedicures
Massage - deep-tissue
Massage - hot stone
Massage - sports
Massage - Swedish
Massage/treatment rooms
Sauna
Spa open daily
Hot tub
Steam room

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille signage
Lift
Wheelchair-accessible parking
Wheelchair-accessible path of travel

Games
Smoke-free property
TV in lobby

Room amenities

Bedroom

Air conditioning (climate-controlled)
Bed sheets
Ceiling fan
Free cots/infant beds
Pillow-top mattress
Premium bedding

Bathroom

Free toiletries
Hairdryer
Towels

Entertainment

TV channels
DVD player
Flat-screen TV
Premium channels

Food and drink

Coffee/tea maker
Cookware/dishes/utensils
Microwave

Connecting rooms available
Desk
Desk chair
Free local calls
Iron/ironing board
Laptop-friendly workspace
Laundry detergent
Phone
Safe
Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight

Early check-in subject to availability

Late check-in subject to availability

Minimum check-in age: 21

Check-out

Check-out before 10 AM

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets: USD 150 per accommodation, per stay
Only dogs are allowed
Maximum 2 (weight limit: 60 lbs per pet)
Pets cannot be left unattended
Certain rooms only, restrictions apply
You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
Service animals are exempt from fees

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

Deposit: USD 200 per stay
Resort fee: USD 29.23 per accommodation, per night

The resort fee includes:

Additional inclusions
Business center/computer access
Fitness center access
In-room coffee
In-room safe
Internet access
Phone calls
Pool access
Sporting facilities or equipment

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Pet fee: USD 150 per accommodation, per stay
Service animals are exempt from fees
Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests traveling with a service animal must contact the property prior to arrival.

This property accepts dogs only. The following breeds are not permitted: Great Dane, Sharpei, Pit Bull, Rottweiler, German Shepherd, Husky, Alaskan Malamute, Doberman Pinscher, Chow Chow and Presa Canario; other dog breeds at discretion of property management. A dog must not exceed 60 pounds (27 kilograms), or in the case of 2 dogs, must not exceed 60 pounds combined; dogs must be maximum 36 inches (91 centimeters) long, and maximum 36 inches tall. Pets left unattended in guestrooms must be kept in a pet carrier or crate. Dogs must be leashed at all times when outside the guestroom. Dogs are not allowed in public areas, including restaurants, spa/salon, pool areas, showrooms, convention spaces, casino, and/or common retail spaces.

Parcel deliveries, handling, and storage are subject to a fee. Photo ID will be required to claim package(s) and must match the name on the package(s). Payment will be due at time of package claim. Any and all packages that are not claimed within 30 days from the date of delivery or placement into storage at the resort will be returned to sender, or may become the property of the resort. The property is not responsible for lost and/or stolen packages.

We should mention

Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Westgate Lakes Resort Universal Studios Area

Westgate Lakes Resort Universal Studios Area Condo

Westgate Lakes Resort Universal Studios Area Condo Orlando

Westgate Lakes Resort Universal Studios Area Orlando

Westgate Lakes Hotel Orlando

Westgate Lakes Universal Studios Area Orlando

Westgate Lakes Universal Studios Area

Westgate Lakes Orlando

Westgate Lakes Resort Spa Universal Studios Area

Westgate s Universal Stuos Ar

Westgate Lakes Resort Spa Universal Studios Area

Westgate Lakes Resort & Spa Universal Studios Area Hotel

Westgate Lakes Resort & Spa Universal Studios Area Orlando

Westgate Lakes Resort & Spa Universal Studios Area Hotel Orlando

Westgate Lakes Resort & Spa Universal Studios Area Reviews

8.0

Very good

8.2/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

4/10 Poor

hector javier marin

Travelled with family

22 Aug 2024

Disliked: Cleanliness, property conditions & facilities

spent 5 nights and nobody clean bedrooms

Stayed 5 nights in Aug 2024

8/10 Good

Arash

Travelled with family

22 Aug 2024

Disliked: Cleanliness, property conditions & facilities

Cleaning service was once a week and poor

Stayed 7 nights in Aug 2024

10/10 Excellent

Charlotte

22 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

We enjoyed our stayed there

Stayed 4 nights in Aug 2024

4/10 Poor

catalina

Travelled with family

22 Aug 2024

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

We spent 5 nights and nobody came to clean the rooms

Stayed 5 nights in Aug 2024

8/10 Good

Mary Jeanette

22 Aug 2024

Liked: Cleanliness, property conditions & facilities

Stayed 5 nights in Aug 2024

8/10 Good

Sophinnary

Travelled with family, Travelled with family and small children

21 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Family friendly, definitely coming back again!

Stayed 7 nights in Aug 2024

6/10 Okay

Maria

Travelled with family

21 Aug 2024

Liked: Cleanliness, property conditions & facilities

Property is nice , I didn’t lake the staff taking the only day we have to relax and have fun trying to sale the timeshare and then when we said no … they’re got mad and be rude to us

Stayed 3 nights in Aug 2024

10/10 Excellent

Vanessa

Travelled with family and small children

21 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

I was told that breakfast was included and it was not I did not know that this was a time share place

Stayed 7 nights in Jul 2024

4/10 Poor

monica

Travelled with family

20 Aug 2024

had to be switched from my room. was very poor and old. lots of dust and mold.

Stayed 2 nights in Aug 2024

10/10 Excellent

Ferris

20 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Amazing

Stayed 4 nights in Aug 2024

10/10 Excellent

KRYSTAL

Travelled with family

19 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

My children and i had such a great time here. My kids would rather be on the property then at the amusement parks. Wonderful service, all around great place

Stayed 4 nights in Aug 2024

8/10 Good

JACQUELINE

Travelled with family

19 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Except for Nicole's aggressive attitude everything else was great

Stayed 4 nights in Aug 2024

8/10 Good

Shawn

Travelled with family, Travelled with family and small children

19 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Very nice place to stay but also very expensive, water park was not included and bar drinks were over priced and not good. Restaurant was okay food wasn’t the best but everything there is at an extra cost. Very busy as in Orlando area so tons of people but room was very nice and clean as was hotel.

Stayed 4 nights in Jul 2024

10/10 Excellent

Matthew

Travelled with family and small children

19 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

A very convenient location nice rooms. Staff members are overall friendly and welcoming. Pizza was so so.

Stayed 5 nights in Aug 2024

10/10 Excellent

Trong Quy

Travelled with family, Travelled with family and small children

18 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice place to stay

Stayed 6 nights in Aug 2024

6/10 Okay

adan aurelio

18 Aug 2024

Liked: Staff & service, property conditions & facilities

Food was not good

Stayed 3 nights in Jul 2024

8/10 Good

Todd

18 Aug 2024

Liked: Cleanliness

Stayed 6 nights in Aug 2024

10/10 Excellent

Sol

17 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 7 nights in Aug 2024

6/10 Okay

rajinder

17 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

I am not an owner of the resort and I found there was a disappointing divide of treatment between guests of the resort and owners of the resort. The customer service was not equal and fair. They charges a resort fee yet some of the activities had additional fees!

Stayed 3 nights in Aug 2024

10/10 Excellent

IRENE

16 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Eveeything was exelent highly recomend it

Stayed 2 nights in Aug 2024

10/10 Excellent

Tatanisha

Travelled with partner

16 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everything was excellent except. The water was not hot. Taking a shower in semi cold water was crucial. But I still gave yall 5 stars in everything.

Stayed 3 nights in Aug 2024

10/10 Excellent

Tammy, Pittsburgh

16 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 5 nights in Aug 2024

6/10 Okay

Felicia

Travelled with family

16 Aug 2024

Disliked: Cleanliness, amenities, property conditions & facilities

We live Westgate. Have stayed with them multiple times. The room smelled funny upon entry, the bathtub was dirty and the phone in the room was broken and we had a hard time getting a hold of someone to bring extra blankets and pillows.

Stayed 2 nights in Aug 2024