Mi Casa Hotel

2.5 star property

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Photo gallery for Mi Casa Hotel

Outdoor pool, pool loungers
Reception
Exterior
Poolside bar
Studio Suite, 1 King Bed with Sofa bed

Reviews

6.0 out of 10

Popular amenities

  • Bar
  • Hot tub
  • Housekeeping
  • Pool
  • Breakfast included
  • 24/7 front desk

Explore the area

Map
9350 Turkey Lake Rd, Orlando, FL, 32819
  • SeaWorld® Orlando
    ‪4 min drive‬
  • Pointe Orlando
    ‪5 min drive‬
  • Orange County Convention Center
    ‪6 min drive‬
  • Orlando, FL (MCO-Orlando Intl.)
    ‪19 min drive‬

Room options

Studio Suite, 2 Double Beds, Pool View

  • 51 sq m
  • Sleeps 4
  • 2 Double Beds

Studio Suite, 2 Queen Beds

  • 51 sq m
  • Sleeps 4
  • 2 Queen Beds

Studio Suite, Multiple Beds, Pool View

  • 36 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Studio Suite, 1 King Bed with Sofa bed

  • 50 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio Suite, 2 Double Beds

  • 51 sq m
  • Sleeps 4
  • 2 Double Beds

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About this property

Mi Casa Hotel

Family-friendly hotel with free breakfast and theme park shuttle service
An outdoor pool, a bar/lounge, and a hot tub are available at this smoke-free hotel. Free continental breakfast, free self parking, and a free theme park shuttle are also provided. Additionally, coffee/tea in a common area, a business center, and a children's pool are onsite.
Mi Casa Hotel offers 215 accommodations, which are accessible via exterior corridors and feature safes and complimentary newspapers. Pillowtop beds feature premium bedding. Refrigerators, microwaves, and coffee/tea makers are provided. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Televisions come with premium cable channels and pay movies. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An outdoor pool, a children's pool, and a hot tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they enjoy Mi Casa Hotel's location. During your stay, you're just a quick walk from Dr. P. Phillips Hospital. Free breakfast, free self parking, and a free theme park shuttle are available.
  • Free continental breakfast served daily
  • Free self parking
  • Enjoy drinks at the bar/lounge
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a playground
  • Guests speak favorably about the location and the clean accommodations
  • Just a 4-minute drive from The Wheel at ICON Park™ and a few minutes from CoCo Key Water Resort
  • Free theme park shuttle service
Mi Casa Hotel offers its guests a children's pool, an outdoor pool, and a hot tub. You can enjoy a drink at the bar/lounge. Free breakfast is served daily.

There's an onsite business center. An arcade/game room, multilingual staff, and tour/ticket assistance are also featured at the family-friendly Mi Casa Hotel. Free self parking is available.

This Orlando hotel is smoke free.

Guests are served free continental breakfast daily from 6:30 AM to 9:30 AM.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Internet access

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking on site
  • Wheelchair-accessible parking and van parking available
  • Free theme park shuttle

Food and drink

  • Free continental breakfast available daily 6:30 AM–9:30 AM
  • 1 bar
  • Coffee/tea in a common area

Things to do

  • Arcade/games room
  • Children's pool
  • Outdoor pool
  • Playground
  • A hot tub

Family friendly

  • Arcade/games room
  • Children's pool
  • Free theme park shuttle
  • Corner/local shop
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Playground
  • Fridge

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station

Outdoors

  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathroom (partially open)
  • Free toiletries
  • Hairdryer
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • Films for purchase
  • Premium channels
  • TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Access via exterior corridors
  • Desk
  • Desk chair
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 50.00 will be collected before check-in.
  • Resort fee: USD 4.50 per accommodation, per night
The resort fee includes:
  • In-room coffee
  • Internet access
  • Phone calls
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Quality Suites South Universal
Quality Suites Universal
Quality Suites Universal South
Quality Suites Universal South Hotel
Quality Suites Universal South Hotel Orlando
Quality Suites Universal South Orlando
Universal South
Quality Suites Hotel Orlando
Quality Suites Orlando
Quality Suites
Quality Suites
Mi Casa Hotel Hotel
Mi Casa Hotel Orlando
Mi Casa Hotel Hotel Orlando

Mi Casa Hotel Reviews

Reviews

6.0
Rating 10 - Excellent. 218 out of 1001 reviews
Rating 8 - Good. 172 out of 1001 reviews
Rating 6 - Okay. 186 out of 1001 reviews
Rating 4 - Poor. 160 out of 1001 reviews
Rating 2 - Terrible. 265 out of 1001 reviews

5.6/10

Cleanliness

6.6/10

Staff & service

6.0/10

Amenities

5.4/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

2/10 Terrible

Chelsea

Travelled with family, Business traveller
Disliked: Cleanliness, property conditions & facilities
Absolutely disgusting to the point went and stayed at another hotel. Requested a refund but haven’t heard back. There was fresh feces in the toilet. Cockroaches everywhere. It stunk and the pool side bar was blasting music at 10PM at night.
Stayed 1 night in Dec 2024

4/10 Poor

Shiann

Stayed 4 nights in Dec 2024

10/10 Excellent

Migdalia

Stayed 4 nights in Oct 2024

8/10 Good

Brandon

Business traveller
Stayed 2 nights in Nov 2024

6/10 Okay

Jon

Stayed 1 night in Sep 2024

10/10 Excellent

Noe

Liked: Staff & service
Disliked: Amenities
Everything it’s ok for the price, bed sheets needs an upgrade ASAP!!
Stayed 1 night in Nov 2024

10/10 Excellent

Migdalia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good service!
Stayed 5 nights in Nov 2024

4/10 Poor

Rita

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Just I stay one night, I don’t like because old is old, look diferente from the pictures, the continental breakfast was poor. I’m disappointed.
Stayed 1 night in Oct 2024

4/10 Poor

Janice

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Keynon, Rotonda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It was a great quiet place to stay during EDC
Stayed 4 nights in Nov 2024

4/10 Poor

Amber

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Will NOT be staying here again. Ants were everywhere all over my food, all over the bathroom literally everywhere. The Air con didn’t work either. We were able to move rooms with less ants and a working AC, but then our new card keys stopped working every now and then.
Stayed 4 nights in Nov 2024

10/10 Excellent

Emeka

Liked: Cleanliness, property conditions & facilities
Awesome bar
Stayed 3 nights in Nov 2024

4/10 Poor

Reinaldo

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Macon

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Old motel - needs work. Price ok TV did not work. When I dialed desk no answer
Stayed 1 night in Nov 2024

6/10 Okay

MIRIAN

Disliked: Property conditions & facilities
Stayed 1 night in Oct 2024

2/10 Terrible

Carlos

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible, the rooms are in awful conditions, the carpets smell like mold, we all came back with allergies, the restrooms are awful, in fact everything is awful, I wouldn't recommend nobody to waste their money staying there.
Stayed 1 night in Oct 2024

2/10 Terrible

Gliset

Travelled with partner
Disliked: Amenities, property conditions & facilities
Disappointing
Stayed 2 nights in Oct 2024

2/10 Terrible

Gustavo

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
simply horrible, a nightmare! A horrible smell of marijuana in the bathroom of my room and I with my children. They came into my room to look at my things and did not do the room service, my fire alarm went off, I went to the reception they told me to solve it myself, I had to take it out of the wall and the next day they sent me that I would receive a fine. It’s not a hotel but a building of horror!
Stayed 2 nights in Oct 2024

10/10 Excellent

Migdalia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good quality and service!
Stayed 6 nights in Oct 2024

2/10 Terrible

Kyle

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bugs everywhere, stained furnishings and dirty sheets. Plaster peeling off the walls, and overall just disgusting. Rooms look nothing like the photos they use to advertise, not even close.
Stayed 3 nights in Oct 2024

6/10 Okay

Jessica

Liked: Staff & service
Overall was okay not the best but it wasn't too bad.
Stayed 3 nights in Oct 2024

10/10 Excellent

james

Stayed 1 night in Sep 2024

8/10 Good

carmen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was nice
Stayed 2 nights in Oct 2024

10/10 Excellent

John, Orlando

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here during Hurricane Milton. We had King Room which was very Spacious room with comfortable couch. Was so quiet we slept through most of the storm. Full house, thus limited breakfast in the morning. Front desk agents Diana and Maria were so helpful and accommodating. Stay was total surprise based on reviews. Thank You MI CASA for helping us get through the stressful room and providing a safe roof over us during this Monster Storm!
Stayed 3 nights in Oct 2024

4/10 Poor

Kelvin

Disliked: Cleanliness, property conditions & facilities
There was peaple making to much noise in the top floor I was there for 3 days I make a complaint about from the first day and they never take care of that
Stayed 2 nights in Oct 2024