Sonesta Essential Orlando

3.0 star property

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Photo gallery for Sonesta Essential Orlando

Room, 2 Queen Beds
Desk, laptop workspace, blackout curtains, iron/ironing board
Reception
Outdoor pool, pool loungers
Exterior

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Gym
  • 24/7 front desk

Explore the area

Map
8101 Aircenter Ct, Orlando, FL, 32809
  • Florida Mall
    ‪4 min drive‬
  • Universal Orlando Resort
    ‪11 min drive‬
  • Universal Studios Florida
    ‪14 min drive‬
  • Orlando, FL (MCO-Orlando Intl.)
    ‪14 min drive‬

Room options

Room, 2 Queen Beds, Accessible

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed

  • Sleeps 3
  • 1 Queen Bed

Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Suite, 2 Queen Beds

  • Sleeps 3
  • 2 Queen Beds

Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

Sonesta Essential Orlando

Hotel in Orlando with free breakfast and a fitness center
Along with an outdoor pool, this smoke-free hotel has a fitness center and a 24-hour business center. Free continental breakfast and free self parking are also provided. Additionally, WiFi in public areas, a seasonal outdoor pool, and a business center are onsite. Housekeeping is available on request.
Sonesta Essential Orlando offers 100 accommodations with coffee/tea makers and hair dryers. 55-inch LED televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Orlando hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Our customers tell us they can't get enough of the helpful staff at Sonesta Essential Orlando. During your stay, you'll be close to Florida Mall. Free breakfast, free self parking, and an outdoor pool are available.
  • Free continental breakfast served daily
  • Free WiFi (speed: 25+ Mbps)
  • Free self parking
  • WiFi in some public areas for a fee
  • Extended parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front-desk safe, a 24-hour business center, and a computer
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 4-minute drive from Florida Mall and 10 minutes from The Orlando Eye at ICON Park
Sonesta Essential Orlando offers its guests an outdoor pool and a fitness center. A computer station is on site and WiFi is available in public spaces for a fee. There's an onsite 24-hour business center. Free breakfast is available daily. A vending machine, multilingual staff, and laundry facilities are also featured at the business-friendly Sonesta Essential Orlando. Self parking is free.

This 3-star Orlando hotel is smoke free.

Guests are served free continental breakfast daily from 6:30 AM to 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: WiFi (USD 1 per stay)

Parking and transport

  • Free self parking on site
  • Uncovered extended parking on site (USD 15 per day)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from February 10 to February 11:
  • Business center
  • Fitness facilities
  • Laundry facilities
  • Parking area
  • Swimming pool
The following facilities are closed on Tuesday, Wednesday, Thursday, and Friday:
  • Fitness facility
  • Health club
  • Outdoor pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 4.00 per accommodation, per night
  • A damage deposit of USD 50.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for wireless internet in public areas: USD 1 per stay (rates may vary)
  • Uncovered extended parking fee: USD 15 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • The seasonal pool will open in March and close in December.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western Airport Inn
Best Western Inn Airport
Best Western Airport Inn Orlando
Best Western Airport Orlando
Best Western Airport Inn And Suites
Best Western Airport Hotel Orlando
Sonesta Essential Orlando Hotel
Best Western Airport Inn Suites
Sonesta Essential Orlando Orlando
Sonesta Essential Orlando Hotel Orlando

Sonesta Essential Orlando Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 568 out of 1580 reviews
Rating 8 - Good. 362 out of 1580 reviews
Rating 6 - Okay. 259 out of 1580 reviews
Rating 4 - Poor. 178 out of 1580 reviews
Rating 2 - Terrible. 213 out of 1580 reviews

7.2/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Arlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Jan 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Tonette

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Bathroom dirty check in 2:30 I got my keys my room and somebody in the room the next day in my room somebody is coming in to my room And on top of that the fire alarm went off
Stayed 2 nights in Dec 2024

8/10 Good

Kit

Stayed 2 nights in Jan 2025

2/10 Terrible

Aline

Business traveller, Travelled with partner
Disliked: Staff & service
Terrible mattress, king bed with cheap pillow. The second floor was smell like a kitchen restaurant.
Stayed 2 nights in Jan 2025

10/10 Excellent

Pierre

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful place
Stayed 1 night in Jan 2025

8/10 Good

Kristi-Dawn

Travelled with family
We booked this hotel because it said there was an airport shuttle when we booked. That is no longer in service and we weren’t aware until we arrived. Our floor smelled like someone was deep frying food. The key didn’t work and we had issues with the door. Room was clean, bed comfortable. Would stay again.
Stayed 1 night in Jan 2025

2/10 Terrible

Rodrigo

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Angie

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good!!!
Stayed 1 night in Jan 2025

2/10 Terrible

Jian Xiong

It is so bad as I ever seen, the water in the bathtub doesn’t running out and the hot water doesn’t hot enough and the cafeteria who works there is so bad that she is treat we were beggars even if I just got a coffee and she likes very impatient with us, I will never reorder again.
Stayed 2 nights in Jan 2025

2/10 Terrible

Andrea

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Roach was crawling in my hotel room wall. Staff was abhorrently rude. I will never stay here again.
Stayed 1 night in Nov 2024

2/10 Terrible

Francisco

Travelled with family
We found 4 small cockroaches in the bathroom and killed 3 of them. If we found cockroaches in the room, I couldn't imagine the kitchen as it would be. therefor we did not have breakfast there, it was a really bad Experience, Not happy at all
Stayed 1 night in Jan 2025

10/10 Excellent

Isaac

Stayed 4 nights in Jan 2025

6/10 Okay

Alma, Winthrop

Liked: Staff & service
Stayed 5 nights in Jan 2025

2/10 Terrible

Barb

Travelled with partner, Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
Property seems old and run down. Would like somewhere to get a drink and food. Very very slow check in and not very clear when having conversations.
Stayed 1 night in Jan 2025

2/10 Terrible

Alicia

Travelled with partner, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
When we checked in we had to get our key programmed 4 times. There were body hairs in our shower and what looked like dried vomit on the bathroom wall. When told to the front desk, we were asked if we wanted an extra towel to clean the hairs out of the shower and for them to spray something on the wall. All I can say is WOW!
Stayed 1 night in Jan 2025

8/10 Good

Miguel

Travelled with partner
Liked: Staff & service
Good area and new renovations
Stayed 1 night in Jan 2025

6/10 Okay

Jose

Disliked: Property conditions & facilities
Found a roach and bathtub was peeling.
Stayed 1 night in Jan 2025

2/10 Terrible

Ashanti

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was terrible. The woman who worked at the desk was sitting in the waiting area with her friend while I was waiting to check in at the desk. When she finally came up she was very rude about me trying to check in earlier. Then when I went to check in again at the right time the man was extremely condescending and completely blew off the lady who was trying to ask him a question. He put a paper in front of me to sign and when I asked what it was he said just sign it and I asked again what it was a receipt? A waiver? He said it was just something I need to sign not really explaining anything to me. When I was able to check in my room was disgusting. There’s mold in the shower the towels had stains on them and the bed was very uncomfortable and the curtains were stained and cut up. Personally I will never stay here again. I originated wrote this 3 months ago and the owner claims they can’t find my stay information so here it is. Receipt Expedia itinerary: 72958182226621 Purchase date: Nov 5, 2024 Booking details Sonesta Essential Orlando 8101 Aircenter Ct, Orlando, FL, 32809 United States of America Check-in: Nov 7, 2024 Check-out: Nov 8, 2024 1 room x 1 night Room, 2 Queen Beds Booked for: Ashanti Perkins Payment details Room price Thu, Nov 7 $76.16 Taxes & Fees $9.53 Destination fee Payable at property $4.00 Other OneKeyCash applied -$15.00 Total $74 .69 Paid $70.69 [MasterCard 3384] Pay at property $4.00
Stayed 1 night in Nov 2024

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
What I did not like was that my January 2025 reservation was set for Comfort Inn, and at 12:30 at night, I drove around trying to find it. In September 2024, they changed their name to Sonesta Essential!
Stayed 1 night in Jan 2025

2/10 Terrible

YUTHANA

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We have confirmation from Expedia for reservation. I came to check in , the front desk guy said reservation cancelled due to overbooked but we never got cancellation notice. He does not even check our reservation. He doesn’t even know the meaning of customer service. He doesn’t even specify exactly why reservation was cancelled. My wife called to Expedia help desk to find out why our reservation for the hotel sonesta essential in Orlando on 8101 Aircenter ct, all 3 different persons hung up on her without much help. I had to booked a room at another hotel nearby without any help from Expedia help desk ( help less). Do not book this Sonesta essentials if it is the last hotel on earth. My family need rest before we fly home in early morning.
Stayed 1 night in Jan 2025

10/10 Excellent

Thomas Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

6/10 Okay

judith

Travelled with family
Liked: Amenities
I booked this hotel as it òffered a shuttle from the airport. I was told they stopped offering this service last month. Had I known, it would have been cheaper to pay more for a hotel with a shuttle than pay the cost of this hotel plus taxis.
Stayed 1 night in Jan 2025

6/10 Okay

Richard, Kitchener

Travelled with family
Key cards do not work. Hotel in need of renovations.
Stayed 1 night in Jan 2025

10/10 Excellent

Camila

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So nice, the food was okey, really good experience
Stayed 2 nights in Jan 2025