4/10 Poor
Laylah
Travelled with partner
26 Jan 2023
Liked: Cleanliness, amenities, property conditions & facilities
This listing says that “You'll have the entire home to yourself and will only share it with other guests in your party,” but that wasn’t true. We would not have booked this listing if there were going to be other people there—we wanted space to ourselves and privacy and believed that in booking this place, we would have it. Privacy was our top priority—We rented this suite with a Jacuzzi tub for my husband’s birthday—we wanted someplace we could romantically celebrate without concern of others. Twice during the evening, we heard noise within the house. My husband went downstairs both times to investigate only to find nothing. After a third time, I asked my husband to make sure the front door was locked. In the morning as we were leaving (before check out time), someone was in one of the rooms downstairs. We left feeling betrayed. The listing should not have said (in three separate ways) that the entire place would be ours [the phrase mentioned in paragraph 2 above as well as two other places where it said it was for the “entire place” and “entire home,”]. Aside from all this, in the suite itself, neither the bathroom nor the toilet room doors engaged closed, and the toilet room exhaust fan did not work. The room in and of itself was ok--the tub was awesome, and the house was clean, but my privacy and trust has been violated and that feels awful.
Laylah
Stayed 1 night in Jan 2023