New American Inn and Suites

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Dates

December 2024

January 2025

Deluxe Queen Room with Two Queen Beds | Bathroom

Overview
Rooms
Location
Policies

Popular amenities

Laundry

Housekeeping

Air conditioning

Parking included

24/7 front desk

Free WiFi

Explore the area

3190 n tustin st ,orange, ca 92865, Orange, CA, 92865

Kaiser Foundation Hospital - Orange County - Anaheim
3 min drive
Street Taco
2 min walk
Anaheim Canyon Station
3 min drive
Orange County, CA (SNA-John Wayne)
17 min drive

Room options

Deluxe King Room

16 sq m
Mountain view
Sleeps 3
1 King Bed

Deluxe Queen Room with Two Queen Beds

18 sq m
Sleeps 4
2 Queen Beds

Room, 1 King Bed, Accessible

16 sq m
Sleeps 3
1 King Bed

Romantic Room, 1 King Bed

18 sq m
Mountain view
Sleeps 2
1 King Bed

Similar properties

Parking included

Free WiFi

Air conditioning

Housekeeping

for 1 night

includes taxes & fees

1 Jan - 2 Jan

About this property

Hotel in Orange with free parking

This smoke-free hotel features laundry facilities, a 24-hour front desk, and a front-desk safe. Free WiFi in public areas and free self parking are also provided. Other amenities include a vending machine.

New American Inn and Suites offers 20 air-conditioned accommodations with fans. Flat-screen televisions come with cable channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

During your stay at New American Inn and Suites , you'll be close to Honda Center. Enjoy features like free WiFi in public areas and free self parking, plus laundry facilities.

Free WiFi
Free self parking
Amenities include a front-desk safe, laundry facilities, and a vending machine
8 minutes by car from Honda Center and 12 minutes from Anaheim Convention Center

As a guest of New American Inn and Suites , you'll find a vending machine, laundry facilities, and a front-desk safe. Public spaces have free WiFi. Self parking is free.

This Orange hotel is smoke free.

Languages

English, Hindi

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free self-parking on site

Family friendly

Laundry facilities
Microwave

Conveniences

Front-desk safe
Vending machine

Guest services

24-hour front desk
Daily housekeeping
Laundry facilities

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property does not have any lifts
Wheelchair-accessible (may have limits)

Smoke-free property

Room amenities

Bedroom

Air conditioning
Bed sheets
Fan

Bathroom

Private bathroom
Shower
Towels

Entertainment

TV channels
Flat-screen TV

Food and drink

Microwave

Desk

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8 PM

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Rollaway/extra beds are available for USD 10.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

Cash deposit: USD 10.0 per stay
Cash deposit for Spring Break: USD 10.0 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Property is also known as

American Inn Orange

American Inn Suites Orange

New American Inn Suites

American Inn Suites Orange

New American And Suites Orange

New American Inn and Suites Hotel

New American Inn and Suites Orange

New American Inn and Suites Hotel Orange

New American Inn and Suites Reviews

6.8

7.0/10

Cleanliness

6.6/10

Staff & service

4.4/10

Amenities

6.4/10

Property conditions & facilities

6.4/10

Eco-friendliness

2/10 Terrible

Uche

Travelled with family

17 Sept 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

Property had no hot water at check-in. Owner told me “you don't need hot water because the weather is hot.” I demanded a refund but the owner declined to refund my money! There was a police vehicle at the property. Very poor customer service.

Stayed 2 nights in Sep 2024

4/10 Poor

Alejandro

Travelled with partner

14 Sept 2024

Liked: Cleanliness

Disliked: Property conditions & facilities

Nice and clean, friendly staff, but warm water was not working during my stay. We weren't able to use indoor Jacuzzi which was unfortunate since we paid extra. Hopefully it was temporary.

Stayed 1 night in Sep 2024

6/10 Okay

Jiro

10 Sept 2024

Stayed 1 night in Sep 2024

10/10 Excellent

Alexander

2 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Jul 2024

6/10 Okay

Verified traveller

24 Jul 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

Sheets were dirty. Rushed out of the room at checkout time. Late Check out wasn’t an option apparently

Stayed 1 night in Jul 2024

6/10 Okay

Catherine

21 Jul 2024

Stayed 1 night in Jul 2024

10/10 Excellent

Sean

19 Jun 2024

Stayed 1 night in Jun 2024

2/10 Terrible

Robert

Travelled with family

29 Apr 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

What the hell did I do and WHY is this property on Expedia … horrible experience. Absolutely the worst experience I’ve ever had while traveling… Small family ran made me leave a cash deposit when I went to check out nobody would answer so they kept my money, horrible experience. I don’t know why I Expedia I’m starting to lose faith in this app.

Stayed 1 night in Mar 2024

2/10 Terrible

Gregory

8 Apr 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

The picture of the room on the site was a well kept room, but what I got was ghetto and it was not in the cleanest condition. The toilet seat was only held down with one toilet seat bolt. The shower had dirty spots like someone had been in there with dirty feet. There was built up dirt and grime on the wall right in front of the toilet. There was an old tortilla chip on the floor in the corner of the toilet and shower room. The outlets looked sketchy to plug anything in to. There was no iron to the ironing board. The fridge was dirty and Gerry rigged with plastic wrap.

Stayed 1 night in Apr 2024

2/10 Terrible

Ramon

24 Mar 2024

Stayed 1 night in Mar 2024

8/10 Good

Johnathon

23 Mar 2024

Liked: Cleanliness, staff & service

Could use housekeeping

Stayed 2 nights in Mar 2024

4/10 Poor

Sean

4 Mar 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Mar 2024

6/10 Okay

Jeanne

Travelled with partner

19 Feb 2024

Liked: Staff & service

Tricky to get into the driveway from the main street. The room rate was good. We had a neighbor that was a little loud and woke us up at 5:00am in the morning. The heater worked good. Would have liked a coffee maker like most places have? Food was within walking distance. Lots of parking for guests.

Stayed 2 nights in Feb 2024

2/10 Terrible

Briana

Travelled with partner

28 Jan 2024

Disliked: Cleanliness, amenities, property conditions & facilities

Upon first entering the room we noticed that there were holes in the walls covered with paper and tape, as well as tissue stuffed into the peephole in the door. Then while my husband and I were showering a rather large bug fell from the ceiling onto me. The floors were dirty and the television remote did not work as the battery had coroded and was white and crusty. When we woke up in the morning my husband had begun to develop pink eye. We spent three hours at urgent care following check out. I myself woke up with red rashes on my arms and legs from the bed.

Stayed 1 night in Jan 2024

8/10 Good

Paul

Travelled with group

25 Jan 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Easy to checkin and settle in. Room was spacious and bed was comfy. Parking can be sparse, but i notice the amount of rooms available reflects that, just bear that in mind.

Stayed 1 night in Jan 2024

2/10 Terrible

Jordan

13 Jan 2024

Disliked: Cleanliness, property conditions & facilities, room comfort

Much improvement needed.

This place was chosen due to closeness to our venue and availability. The cost was on par with other nearby options. My first clue should have been bullet resistant glass and someone having to buzz you in. The staff were prompt and friendly. I got my room key promptly and everything as far as terms and costs were clearly explained - including the NO REFUNDS part. Upon entry there was an obviously covered up smell of nicotine - even though it's a non smoking room. The blanket was dirty and had cigarette burns. There was dirt all over the floor. The bathroom light cover had dead cockroaches in it which were evident as soon as the light was turned on. It had a sink that did not drain well. The tub was wet as if it had just been used and had soap scum around the bottom. The heater had a broken power button which require careful finesse to get to work. The circuit breakers - which dated from the 1950s were clearly in the room and had been painted. The iron was missing though there was an ironing board. The television worked, but the screen was very dim. The refrigerator and microwave worked. The mattress was very hard. The pillows ok. Again, the blanket was dirty - but the office staff assured me their housekeeping cleaned and prepared everything. Tweakers tried to break in around 10pm at night. My door was attempted to be opened several times. Peering out the window confirmed this. This has a poorly affixed mirror to the ceiling led accents. Should be an hourly.

Stayed 1 night in Jan 2024

2/10 Terrible

Robert

29 Dec 2023

Disliked: Cleanliness, property conditions & facilities, room comfort

Terrible, room had no smoke alarm or deadbolt and we had to leave after 20 minutes due to lack of safety. For 100 dollars I expect some kind of safety. The no refund policy makes sense because everyone would want their money back.

Stayed 1 night in Dec 2023

10/10 Excellent

Sergio

18 Nov 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Nov 2023

2/10 Terrible

Sunny-Marie

14 Nov 2023

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

I have never booked a $200 room for a 1 night stay. I did so, because i was supposednto have surgery the next morning, but then didnt get there until late. The room was a twist a twirl to get, fyi ramps are terrible to do down without a wheelchair. So when i say accessible room, i mean accessible! I will necer stay here again. Ride from the minute we got there, we were there for less than 12 hrs and paid full price, for what? Didnt even have a chance for breakfast. My morning there after getting some rest, was terrible. I never even made the surgery because we were so rushed out and couldnt find what was needed. Never again!

Stayed 1 night in Nov 2023

10/10 Excellent

Natalie

29 Oct 2023

Liked: Cleanliness, staff & service, property conditions & facilities

My overall experience was good, i have no regrets...

Stayed 1 night in Oct 2023

6/10 Okay

James

Business traveller

25 Oct 2023

Liked: Cleanliness, property conditions & facilities, room comfort

Disliked: Staff & service

Comfortable cute cottages with Rude mgmt

Comfortable cute cottages with a view, quiet and good location. Managed by the most Rude, unhelpful, Obnoxious foreigners

Stayed 2 nights in Oct 2023

6/10 Okay

Alicia

Travelled with partner

23 Oct 2023

Liked: Amenities, property conditions & facilities

Outside of building needs some rehabilitation. The inside of room was decent but front door needed paint job and edges on inside of door needed painting. Room overall was nice, nice microwave and refrigerator worked. Staff did provide extra towels when needed but they were rough and floor towels had stains. There was long hair on the floor and in the bed. Have call the manager to get code to watch cable tv which wasn't info offered upon check in. Glad at least there was a taco place across the street otherwise not much close by. Have to get buzzed in and out of front office.

Stayed 2 nights in Oct 2023