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Best Western Plus Palm Beach Gardens Hotel & Ste & Conf Ctr

2.5 star property

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Photo gallery for Best Western Plus Palm Beach Gardens Hotel & Ste & Conf Ctr

Exterior
Lobby
Garden
Restaurant
Outdoor pool, pool loungers

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet-friendly
  • Housekeeping
  • Parking available
  • Gym

Explore the area

Map
11360 US Highway One, Palm Beach Gardens, North Palm Beach, FL, 33408
  • Downtown at the Gardens
    ‪4 min drive‬
  • Bashers Indoor RC Raceway
    ‪6 min drive‬
  • PGA National
    ‪10 min drive‬
  • West Palm Beach, FL (PBI-Palm Beach Intl.)
    ‪19 min drive‬

Room options

Suite, 1 King Bed, Non Smoking (Larger Room;with Sofabed)

  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only;with Sofabed)

  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower;with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Shower Only)

Pillow-top beds, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking (Shower Only)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Kitchen (Shower Only;with Sofabed)

Pillow-top beds, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking, Kitchen (Shower Only;with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Shower Only;Larger Room;with Sofabed)

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking (Shower Only;Larger Room;with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Walk-in Shower;with Sofabed)

Pillow-top beds, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible, Non Smoking (Walk-in Shower;with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (with Sofabed)

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Non Smoking (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

  • Sleeps 2
  • 1 King Bed

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About this property

Best Western Plus Palm Beach Gardens Hotel & Ste & Conf Ctr

Suburban hotel with free breakfast and a fitness center
An outdoor pool, a fitness center, and a business center are available at this hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include conference space, dry cleaning, and laundry facilities.
Best Western Plus Palm Beach Gardens Hotel & Ste & Conf Ctr offers 83 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature pillowtop mattresses. 42-inch LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This North Palm Beach hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Best Western Plus Palm Beach Gardens Hotel & Ste & Conf Ctr. During your stay, you'll be within walking distance of The Lane Spa. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • RV/bus/truck parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 5-minute drive from Jupiter Beach and 12 minutes from Port of Palm Beach
  • Cats and dogs welcome for a fee (restrictions apply)
Best Western Plus Palm Beach Gardens Hotel & Ste & Conf Ctr offers its guests an outdoor pool and a fitness center. A computer station is on site and WiFi is free in public spaces. A business center and 12 meeting rooms are available. Free breakfast is available daily. Event space at this hotel measures 3000 square feet (279 square meters) and includes conference space. A terrace, tour/ticket assistance, and laundry facilities are also featured at the business-friendly Best Western Plus Palm Beach Gardens Hotel & Ste & Conf Ctr. Self parking is free.
Guests are served free buffet breakfast daily from 7 AM to 10 AM.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7 AM to 10 AM

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12 meeting rooms
  • 3,000 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • In a state park
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in fee: USD 25
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 25
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per pet, per day (maximum USD 100.00 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cleaning deposit: USD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30 per pet, per day (maximum USD 100.00 per stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 25 (subject to availability)
  • Late check-out fee: USD 25 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Best Western Gardens
Best Western Plus Windsor Gardens
Best Western Plus Windsor Gardens Hotels
Best Western Windsor Gardens
Best Western Plus Palm Beach Gardens Hotel Ste Conf Ctr
Best Western Plus Hotel Ste Conf Ctr
Best Western Plus Ste Conf Ctr

Best Western Plus Palm Beach Gardens Hotel & Ste & Conf Ctr Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 448 out of 1076 reviews
Rating 8 - Good. 241 out of 1076 reviews
Rating 6 - Okay. 144 out of 1076 reviews
Rating 4 - Poor. 115 out of 1076 reviews
Rating 2 - Terrible. 128 out of 1076 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Donald

Disliked: Cleanliness, staff & service, room comfort
Never again
We will never stay here again. The room smelled like death. The room had dead worms on the floor and the pillows were bad. Try to talk to desk staff about it and was told that there was no other rooms available and then went back to her personal call. For $170.00 a night we were very disappointed.
Stayed 1 night in Dec 2024

6/10 Okay

Chao

Stayed 2 nights in Dec 2024

2/10 Terrible

Jamesy

Stayed 1 night in Dec 2024

6/10 Okay

David

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The rooms need updating, especially the bathrooms
Stayed 2 nights in Dec 2024

10/10 Excellent

juan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Aweosme services
Stayed 2 nights in Nov 2024

8/10 Good

Camila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s simple but clean and affordable. Have stayed 2x and will stay again.
Stayed 1 night in Dec 2024

4/10 Poor

Matthew

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel is rundown, dingy and sloppy. Nothing felt clean (especially the shower), half the lights and wall switches didn't work, electrical cords were hanging out from behind furniture, the TV didn't work at all, etc etc etc. Regarding the staff - two front desk employees were outstanding - friendly and helpful. But, find another place to stay.
Stayed 3 nights in Dec 2024

10/10 Excellent

Tiago

Stayed 1 night in Dec 2024

2/10 Terrible

Kasey

Travelled with partner
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Mold
Stayed 1 night in Dec 2024

6/10 Okay

Tammy

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

Javier, West Palm Beach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall ok
Stayed 1 night in Dec 2024

6/10 Okay

Kimberly

Disliked: Cleanliness, amenities, property conditions & facilities
Room was worn out and dirty. AC noisy but worked. Not worth the $198/night
Stayed 1 night in Dec 2024

2/10 Terrible

Makda

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The room has a heavy bleach smell, the shower water is heavily chlorinated to the point my hands were smelling like I went swimming in a pool, the bedside lamp was not working, the toilet was clogged. In general it was not that pleasant stay. I was sneezing the whole time and did not have cold or flu just whatever in the air making me sneeze.
Stayed 2 nights in Dec 2024

10/10 Excellent

Delaney

Liked: Cleanliness, staff & service, property conditions & facilities
2 thumbs up
Stayed 1 night in Nov 2024

10/10 Excellent

Edwing

Stayed 3 nights in Nov 2024

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Dennis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice people
Stayed 2 nights in Nov 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Will not be returning
Bathroom was horrific. Tub was stained brown. Layer of dust around all edges and corners of the bathroom. Grout was dirty. Stains on walls and on the door. Furniture in the room was stained, dirty and chipped. All the furniture badly needs to be replaced. Phone was not working when I tried to call front desk. There were some good things. The bed was comfortable. It was probably a new mattress. Pool area was quite nice and mostly quiet. Breakfast was fine. Front desk people were nice. We stayed here to visit family nearby but we will not be returning to this hotel unless they do a full top to bottom renovation.
Stayed 4 nights in Nov 2024

10/10 Excellent

Quincy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2024

4/10 Poor

Liat

Travelled with partner
Liked: Staff & service
We enjoyed our stay, although there were cockroaches in the room. The hotel is old with mold smell in the room. The breakfast was great, the staff were kind. We didn’t spend much time at the hotel but could definitely smell the mold at night.
Stayed 2 nights in Nov 2024

6/10 Okay

Nataliya

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Georgemain

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Nov 2024

2/10 Terrible

Alicia

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cucatachas
I would said wasn't expected to find cucatachas twice during my visit. Once by the coffee and second by my headboard
Stayed 2 nights in Nov 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
No more BW for us
Hair and trash on floor. Large gaps around door. Half the bed falling down. Overall dirty. Asked for new room and was told nothing available. Most hotels booked in area and we were very tired, otherwise we would have left. And don’t see where I requested the handicapped room. And tv going out. Shampoo and soaps empty.
Stayed 1 night in Nov 2024

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Flights

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