Residence Inn Norfolk Downtown

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Residence Inn Norfolk Downtown

Exterior
Lobby
Lobby
Suite, 1 Double Bed | Private kitchen
Exterior

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
  • Breakfast included
  • Parking available
  • 24/7 front desk
  • Laundry
  • Housekeeping

Explore the area

Map
227 West Brambleton Avenue, Norfolk, VA, 23510
  • Chrysler Museum of Art
    5 min walk
  • Norfolk Scope
    7 min walk
  • The NorVa
    8 min walk
  • Norfolk, VA (ORF-Norfolk Intl.)
    17 min drive

Room options

Studio Suite, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

  • 46 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Studio Suite, 1 King Bed with Sofa bed (Hearing Accessible)

  • 46 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Studio Suite, 1 King Bed with Sofa bed, Non Smoking

  • 46 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Double Bed

  • 83 sq m
  • Sleeps 5
  • 1 Double Bed

Suite, 1 King Bed with Sofa bed

  • 65 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Non Smoking

  • 54 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Similar properties

About this property

Residence Inn Norfolk Downtown

Hotel in Norfolk with free breakfast and a fitness center
An indoor pool, a fitness center, and a snack bar/deli are available at this smoke-free hotel. Free continental breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, a business center, and a meeting room are onsite. Housekeeping is available on request.
Residence Inn Norfolk Downtown offers 160 accommodations with safes and complimentary newspapers. Accommodations have separate sitting areas and are furnished with double sofa beds. Premium cable television is provided. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations and hair dryers.

This Norfolk hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Our customers tell us they can't get enough of the helpful staff at Residence Inn Norfolk Downtown. During your stay, you're just a quick walk from Chrysler Museum of Art. Enjoy features like free breakfast and free WiFi in public areas, plus an indoor pool.
  • Free continental breakfast offered
  • Free WiFi
  • Self parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include free lobby newspapers, a business center, and a meeting room
  • Onsite recreation includes a gym
  • 13 minutes by car from Naval Station Norfolk and 5 minutes from Old Dominion University
  • Pets welcome for a fee
Residence Inn Norfolk Downtown offers its guests an indoor pool and a fitness center. There's a snack bar/deli on site. Free breakfast is served. WiFi is free in public spaces.

A business center and a meeting room are available. The business-friendly Residence Inn Norfolk Downtown also features coffee/tea in a common area, complimentary newspapers in the lobby, and laundry facilities. For a fee, parking is available.

This 3-star Norfolk hotel is smoke free.

Guests are served free continental breakfast.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (USD 18 per night)
  • Wheelchair-accessible parking available
  • Off-site parking available (USD 18 per day)

Food and drink

  • Free continental breakfast
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Indoor pool

Family friendly

  • Free cots/infant beds
  • Full-sized fridge
  • Indoor pool
  • Kitchen
  • Laundry facilities
  • Microwave
  • Separate dining area
  • Snack bar/deli
  • Sofa bed

Conveniences

  • Lift
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Free food shopping service
  • Laundry facilities

Business services

  • Business centre
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height plug sockets in bathroom
  • Low-height view port in door
  • Raised toilet seat
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Double sofa bed
  • Free cots/infant beds

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • Premium channels
  • TV

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dining room
  • Dishwasher
  • Freezer
  • Kitchen
  • Microwave
  • Fridge
  • Stovetop
  • Toaster

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Guidebooks/recommendations
  • Iron/ironing board
  • Local maps
  • Phone
  • Recycling
  • Restaurant dining guide
  • Safe
  • Separate sitting area
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay, plus a one-time cleaning fee of USD 125
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 18 per night
  • Nearby parking fee: USD 18 per day
  • Pet fee: USD 100 per accommodation, per stay plus USD 125 one-time cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Residence Inn Hotel Norfolk Downtown
Residence Inn Norfolk Downtown
Residence Inn Norfolk Downtown Hotel Norfolk
Residence Inn Norfolk Downtown Hotel
Resince Inn Norfolk Hotel
Norfolk Downtown Norfolk
Residence Inn Norfolk Downtown Hotel
Residence Inn Norfolk Downtown Norfolk
Residence Inn Norfolk Downtown Hotel Norfolk

Residence Inn Norfolk Downtown Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 429 out of 819 reviews" "
Rating 8 - Good. 241 out of 819 reviews" "
Rating 6 - Okay. 68 out of 819 reviews" "
Rating 4 - Poor. 43 out of 819 reviews" "
Rating 2 - Terrible. 38 out of 819 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Reafus

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Helen

Stayed 3 nights in Aug 2024

10/10 Excellent

Kristi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Valencia

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Comfortable beds
Stayed 1 night in Aug 2024

6/10 Okay

Robin

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Property was nice. The only issue I had was the cleanliness of the hotel room. The washcloths had makeup on them and Im guessing got washed and folded and placed back in circulation. The tub resin was peeling and the vent in the bathroom you could see the pile of dust in there.
Stayed 1 night in Aug 2024

10/10 Excellent

Maria

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I selected this hotel for being near the area we had meducal appointments. Parking was available at no cost. Room had an excellent layout and comfortable. Will stay again.
Stayed 1 night in Aug 2024

2/10 Terrible

Harold

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
BED BUGS IN TWO DIFFERENT ROOMS
BEWARE HOTEL HAS BED BUGS!! TWO DIFFERENT ROOMS!! FIRST ROOM HAD A BLOODY MATTRESS AND BED BUGS. SECOND ROOM HAD ONLY BED BUGS!! MY AUNT SHOWED THE FRONT DESK STAFF PICTURES AND THEY SAID THEY HAD TO INVESTIGATE BUT NEVER LEFT THE DESK IN ORDER TO SEE FOR THEMSELVES. ONLY ONE ELEVATOR WORKED. WORST EXPERIENCE AT A MARRIOTT EVER. NICE LOOKING BUT UNDER THE SURFACE MORE LIKE MOTEL 6. WE HAVE PHOTOS BUT THE SITE WONT LET ME LOAD THEM HERE.
Stayed 1 night in Aug 2024

8/10 Good

Wade

Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Sonia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I don’t have any complaints. I would recommend this hotel.
Stayed 1 night in Jul 2024

8/10 Good

Kev

Liked: Staff & service, property conditions & facilities
Nice place bedding needed sum work but other thanbthat solid stay. If price is good.
Stayed 5 nights in Jul 2024

10/10 Excellent

Kaylo

Stayed 6 nights in Jul 2024

10/10 Excellent

Verified traveller

Very nice, convenient to restaurant and concert venue plus dog friendly.
Stayed 1 night in Jul 2024

8/10 Good

Gary

Business traveller
Liked: Staff & service, room comfort
Hotel is fine, getting a bit dated, room was not serviced / cleaned or replenished for 4 days. Staff pleasant and helpful. Only one lift working
Stayed 4 nights in Jul 2024

6/10 Okay

Ningerh

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
One of the only 2 elevators was down. There is no service elevator, either. The rush hour waiting on the elevator was terrible. The staircase access was hidden from the lobby.
Stayed 1 night in Jul 2024

4/10 Poor

Yeraidyn

Disliked: Staff & service
Stayed 9 nights in Jun 2024

8/10 Good

Clemon

Travelled with family
Liked: Cleanliness, staff & service, amenities
Didn't like the stained cushions on sofa and chair
Stayed 2 nights in Jun 2024

8/10 Good

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities
This was our first visit. Staff were friendly and accommodating. We were unaware of off-site parking prior to booking. There was no local information in suite or readily available. However, we would probably visit again.
Stayed 5 nights in Jun 2024

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel makes me feel like im at home. I would definitely recommend staying here.
Stayed 1 night in Jul 2024

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

2/10 Terrible

Daniel

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
No ac upon arrival
Stayed 7 nights in Jun 2024

10/10 Excellent

David and Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff. All amenities available.
Stayed 5 nights in May 2024

6/10 Okay

Christine

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
A/C was broken - room never cooled. It was too late to move rooms. I did inform desk on departure. Room 911.
Stayed 1 night in Jun 2024

8/10 Good

Bill

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Overall a nice experience. Early morning trash collection and/or deliveries are noisy and somewhat intrusive.
Stayed 3 nights in Jun 2024

10/10 Excellent

ben

Stayed 1 night in May 2024