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Residence Inn Norfolk Downtown

3.0 star property

Choose dates to view prices

Photo gallery for Residence Inn Norfolk Downtown

Exterior
Suite, 1 Double Bed | Private kitchen
Indoor pool
Lobby
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • 24/7 front desk

Explore the area

Map
227 West Brambleton Avenue, Norfolk, VA, 23510
  • Norfolk Scope
    ‪7 min walk‬
  • Chrysler Hall
    ‪10 min walk‬
  • Waterside District
    ‪18 min walk‬
  • Norfolk, VA (ORF-Norfolk Intl.)
    ‪17 min drive‬

Room options

View all photos for Studio Suite, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

In-room safe, desk, blackout curtains, iron/ironing board

Studio Suite, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

  • 46 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed (Hearing Accessible)

In-room safe, desk, blackout curtains, iron/ironing board

Studio Suite, 1 King Bed with Sofa bed (Hearing Accessible)

  • 46 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Studio Suite, 1 King Bed with Sofa bed, Non Smoking

  • 46 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Double Bed

Suite, 1 Double Bed

Suite, 1 Double Bed

  • 83 sq m
  • Sleeps 5
  • 1 Double Bed

View all photos for Suite, 1 King Bed with Sofa bed

TV

Suite, 1 King Bed with Sofa bed

  • 65 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking

TV

Suite, 1 Bedroom, Non Smoking

  • 54 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Similar properties

Exterior

Courtyard by Marriott Norfolk Downtown

  • Pool
  • Hot tub
  • Free WiFi
  • Restaurant
4.1 out of 5, Very good, (1000)
The price is €105
for 1 room
includes taxes & fees
29 Apr - 30 Apr
Courtyard by Marriott Norfolk Downtown

About this property

Residence Inn Norfolk Downtown

Hotel with free breakfast, near Waterside District
An indoor pool, a fitness center, and a snack bar/deli are available at this smoke-free hotel. Free continental breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, a business center, and a meeting room are onsite. Housekeeping is available on request.
Residence Inn Norfolk Downtown offers 160 accommodations with safes and complimentary newspapers. Accommodations have separate sitting areas and are furnished with double sofa beds. Premium cable television is provided. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations and hair dryers.

This Norfolk hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Our customers tell us they can't get enough of the helpful staff at Residence Inn Norfolk Downtown. During your stay, you're just a quick walk from Chrysler Museum of Art. Enjoy features like free breakfast and free WiFi in public areas, plus an indoor pool.
  • Free continental breakfast offered
  • Free WiFi
  • Self parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include free lobby newspapers, a business center, and a meeting room
  • Onsite recreation includes a gym
  • Just a 2-minute drive from Waterside District and 13 minutes from Naval Station Norfolk
  • Pets welcome for a fee
Residence Inn Norfolk Downtown offers its guests an indoor pool and a fitness center. There's a snack bar/deli on site. Free breakfast is served. WiFi is free in public spaces.

A business center and a meeting room are available. The business-friendly Residence Inn Norfolk Downtown also features coffee/tea in a common area, complimentary newspapers in the lobby, and laundry facilities. For a fee, parking is available.

This 3-star Norfolk hotel is smoke free.

Guests are served free continental breakfast.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 18 per day)
  • Parking on site (USD 18 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free cot
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Raised toilet seat
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Restaurant dining guides
  • Separate dining area
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay, plus a one-time cleaning fee of USD 125
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 18 per night
  • Nearby parking fee: USD 18 per day
  • Pet fee: USD 100 per accommodation, per stay plus USD 125 one-time cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Residence Inn Hotel Norfolk Downtown
Residence Inn Norfolk Downtown
Residence Inn Norfolk Downtown Hotel Norfolk
Residence Inn Norfolk Downtown Hotel
Resince Inn Norfolk Hotel
Norfolk Downtown Norfolk
Residence Inn Norfolk Downtown Hotel
Residence Inn Norfolk Downtown Norfolk
Residence Inn Norfolk Downtown Hotel Norfolk

Residence Inn Norfolk Downtown Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 455 out of 871 reviews
Rating 8 - Good. 253 out of 871 reviews
Rating 6 - Okay. 75 out of 871 reviews
Rating 4 - Poor. 46 out of 871 reviews
Rating 2 - Terrible. 42 out of 871 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Everything was good with one exception. There was only one person at the front desk, and should have had two. People were backing up. I was not in a hurry, but some may have been. Overall, a great stay.
Stayed 1 night in Jan 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Rooms are not updated and not clean.
Room was very dirty. Hair on and in the bed. Walls patched and not painted. Very sub par. Lobby was nice. If I hadn’t had my family with me, I would’ve slept there.
Stayed 1 night in Dec 2024

8/10 Good

Chloe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Wilfred

Great
Stayed 1 night in Jan 2025

10/10 Excellent

Lisa, Baltimore

Stayed 1 night in Jan 2025

6/10 Okay

Kelly

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Jan 2025

6/10 Okay

Benedick

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The front desk lady did not help us on checking on the pool until I asked another one later during the night The sofa in the bed room was caved in and was unable to be sat on. Breakfast had some food not even cooked all the way.
Stayed 1 night in Dec 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Tameshwar, Jersey City

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel and room were clean and the staff checking in were absolutely wonderful to speak with. The hotel location was very convenient for our trip.
Stayed 1 night in Dec 2024

10/10 Excellent

Kaila

Stayed 1 night in Dec 2024

10/10 Excellent

Kenneth, Suwanee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel location and good amenities. Parking and local transportation was so close. Hot breakfast was a treat. Gym was sparse except for three Treadmills. Indoor Jacuzzi and Pool were appreciated.
Stayed 6 nights in Oct 2024

8/10 Good

Samuel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Love the property. Nice and clean. Did not appreciate having to pay every time I moved my vehicle in and out of the parking deck across the street.
Stayed 3 nights in Dec 2024

10/10 Excellent

Charlie, Norfolk

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Location was perfect for this trip. Been to hotel perhaps a dozen times in past 10 years, consistently a great selection.
Stayed 3 nights in Dec 2024

6/10 Okay

Daneene

Travelled with family
Liked: Cleanliness
Stayed 2 nights in Dec 2024

10/10 Excellent

Jenene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

8/10 Good

Ahmad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, stay was quite
Stayed 1 night in Dec 2024

10/10 Excellent

Joey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
100% will comeback
Had a great stay room exceeded all expectations and was close to multiple places for fun, me and my fiancée stayed here while we were in town for a hockey game and this was the perfect place to book if your attending an event at Scope arena
Stayed 1 night in Dec 2024

10/10 Excellent

Henry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Brandon

Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great staff. great location. having 1 functioning elevator can be challenging at times.
Stayed 4 nights in Dec 2024

4/10 Poor

Kat

Travelled with family
Disliked: Cleanliness, room comfort
Stayed 2 nights in Dec 2024

4/10 Poor

Lindsay

Business traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
After a long day of travel, I arrived at almost midnight only to be told that the only rooms left did not have heat. I was told that they could offer me extra blankets or good luck finding a new hotel. The staff member was very pleasant however this is completely unacceptable. I booked this room at 3 weeks ago. The extra blankets consisted of a thin covering that went over the duvet. I am not from this area, it’s midnight and I was a woman by myself with limited options other than to just stay. I was very disappointed. The breakfast was also half gone when I went down at 8:30 when breakfast is supposed to be served from 7-10 with no one actively refilling anything.
Stayed 2 nights in Dec 2024

10/10 Excellent

Lorenzo

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Family get away
It was great,pool was great and so was the gym
Stayed 1 night in Dec 2024

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Disappointing
We were very unsatisfied with our overall stay here. We stood for three nights and they never cleaned the room. Upon arriving back from our day on the third night, we saw that the room was still not cleaned. We then went down to the lobby to figure out what was happening. They told us that you have to call to schedule a cleaning the day before and that we were supposed to be told this upon check in. They never told us this information so we never got the chance to come back to a clean room. Secondly, the hallways were absolutely freezing. It felt like it was 60 degrees in the hall (we visited during thanksgiving). It was so cold that even in our rooms where we can adjust the thermostat, it felt like it was never able to get warm. Finally, getting from the 6th floor down to the lobby to enter or exit was always a challenge. There was only one working elevator so it took forever to come up or down. Sometimes, when an elevator would finally arrive, it was full so you’d have to wait even longer. We would have taken the stairs but for some reason, there was no marked stairs to enter into the lobby. The next time we are in Norfolk, we plan to stay elsewhere.
Stayed 3 nights in Nov 2024

8/10 Good

Carl

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities
Although the staff was very friendly and professional, their keycard system kept having issues. We got locked out of our hotel room on multiple occasions and had to get new keys made. The staff was aware of this issue and was willing to fix keys as needed. We’ve not run into a single bad employee there, a very well managed property.
Stayed 3 nights in Dec 2024

8/10 Good

Stephany, YORKTOWN

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
We were only there for one night. The place was lovely, but there were some maintenance issues with the shower and the bathroom sink. Staff was responsive to our requests. Breakfast was excellent. It took us 3 passes and a call to the hotel to figure out how to get to the entrance.
Stayed 1 night in Dec 2024

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