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Sheraton Fallsview Hotel

4.0 star property

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Photo gallery for Sheraton Fallsview Hotel

2 restaurants, breakfast, lunch, dinner served; Italian cuisine
Indoor pool, outdoor pool, open 8:00 AM to 10:00 PM, pool loungers
Premium bedding, in-room safe, desk, blackout curtains
Couples treatment room(s), hot tub, body treatments, hydrotherapy
Point of interest

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • Bar
  • Pool
  • Room service

Explore the area

Map
5875 Falls Ave, Niagara Falls, ON, L2G3K7
  • Fallsview Indoor Waterpark
    ‪5 min walk‬
  • Casino Niagara
    ‪7 min walk‬
  • Fallsview Casino
    ‪17 min walk‬
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪36 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking, Balcony (View)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Non Smoking, Balcony (View)

  • 32 sq m
  • Water view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Balcony (View)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Non Smoking, Balcony (View)

  • 36 sq m
  • Water view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (No View)

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds, Non Smoking (No View)

  • 27 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Non Smoking, City View

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 Queen Bed, Non Smoking, City View

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, Non Smoking (View)

Room, 2 Queen Beds, Non Smoking (View)

Room, 2 Queen Beds, Non Smoking (View)

  • 27 sq m
  • Water view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, Bathtub (View)

View from room

Room, 2 Queen Beds, Non Smoking, Bathtub (View)

  • 30 sq m
  • Water view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, Balcony (View)

View from room

Room, 2 Queen Beds, Non Smoking, Balcony (View)

  • 39 sq m
  • Water view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, Balcony (View)

View from room

Room, 2 Queen Beds, Non Smoking, Balcony (View)

  • 35 sq m
  • Water view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, City View

Room, 1 King Bed, Non Smoking, City View

Room, 1 King Bed, Non Smoking, City View

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, City View

Room, 2 Queen Beds, Non Smoking, City View

Room, 2 Queen Beds, Non Smoking, City View

  • 30 sq m
  • City view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking, Balcony (View)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed with Sofa bed, Non Smoking, Balcony (View)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking (View)

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds, Non Smoking (View)

  • 30 sq m
  • Park view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking, Balcony (View)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed with Sofa bed, Non Smoking, Balcony (View)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed with Sofa bed, Non Smoking (View)

Room, 1 Queen Bed with Sofa bed, Non Smoking (View)

Room, 1 Queen Bed with Sofa bed, Non Smoking (View)

  • 24 sq m
  • Water view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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  • Pool
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  • Breakfast included
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4.0 out of 5, Very good, (11786)
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About this property

Sheraton Fallsview Hotel

Family-friendly hotel with 2 restaurants and a full-service spa
This smoke-free hotel features 2 restaurants, a full-service spa, and a casino. Free WiFi in public areas and a free casino shuttle are also provided. Additionally, a water park (surcharge), an indoor pool, and an outdoor pool are onsite. Housekeeping is available on request.
Sheraton Fallsview Hotel offers 669 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. Televisions come with cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a water park (surcharge) and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 4 treatment rooms including rooms for couples. Services include hot stone massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a hot tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us they can't get enough of the breakfast at Sheraton Fallsview Hotel. During your stay, you're just a quick walk from Clifton Hill. You'll find features like free WiFi in public areas and a free casino shuttle, plus 2 restaurants.
  • Free WiFi in some public areas
  • Enjoy a bite to eat at Massimo’s Italian, a fine-dining restaurant that serves Italian cuisine
  • Buffet breakfast served daily for a fee
  • WiFi for a fee
  • Valet parking and self parking available for a fee
  • Splash around at the water park with a waterslide or swim in the indoor and outdoor pools
  • Indulge with hot stone massages, body treatments, or aromatherapy at the spa
  • Services include a concierge, tour or ticket assistance, and a porter
  • Onsite recreation includes a 24-hour gym, mini golf, and bike rentals
  • Guests really like the accommodations for the cleanliness and spaciousness
  • Steps from Queen Victoria Park and Oakes Garden Theatre
  • Free casino shuttle service
Sheraton Fallsview Hotel offers its guests a full-service spa, a water park (surcharge), and a waterslide. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Business amenities include a business center and 18 meeting rooms. A casino, an outdoor pool, and an indoor pool are also featured at the family-friendly Sheraton Fallsview Hotel. For a fee, parking is available.

This 4-star Niagara Falls hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 11 AM.
Massimo’s Italian - This fine-dining restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar.
Fallsview Buffet - This buffet restaurant serves dinner only. Open daily.
Breakfast Buffet on 13 - This buffet restaurant serves breakfast and lunch. Open daily.
Niagara Vines Lobby Wineb - This wine bar serves dinner only. Open daily.
Starbucks - This coffee shop serves breakfast and lunch. Open daily.
Room service (during limited hours) is available.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: WiFi (CAD 15.95 per day)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free casino shuttle
  • Parking on site (CAD 45 per night; includes in/out privileges)
  • Valet parking on site (CAD 65 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 11 AM for a fee: CAD 42.95 for adults and CAD 21.48 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Breakfast Buffet on 13
  • Fallsview Buffet
  • Massimo’s Italian
  • Niagara Vines Lobby Wineb
  • Starbucks

Things to do

  • 1,700 slot machines
  • 24-hour gym
  • 40 gaming tables
  • Arcade/game room
  • Bicycle rentals
  • Casino (95,000 square foot of space)
  • Children's pool
  • Full-service spa
  • Indoor pool
  • Mini golf
  • Outdoor pool
  • Shopping
  • Water park
  • Waterslide

Family friendly

  • Arcade/game room
  • Children's pool
  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Mini golf
  • Outdoor pool
  • Snack bar/deli
  • Water park (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 18 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • Garden
  • On a river
  • Pool loungers
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Lift (173 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 25.0 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CAD 42.95 for adults and CAD 21.48 for children
  • Fee for in-room wireless internet: CAD 15.95 per day (rates may vary)
  • Self parking fee: CAD 45 per night (in/out privileges)
  • Valet parking fee: CAD 65 per night (in/out privileges)
  • Rollaway bed fee: CAD 25.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Falls Sheraton
Sheraton Falls
Sheraton Hotel Falls
Niagara Falls Sheraton
Sheraton Hotel Niagara Falls
Sheraton Niagara Falls
Sheraton On The Falls Hotel Niagara Falls
Sheraton Falls Hotel Niagara Falls
Sheraton Falls Hotel
Sheraton Falls Niagara Falls
Sheraton On The Falls Hotel Niagara
Sheraton On The Falls
Sheraton On The Falls Hotel
Sheraton Fallsview Hotel Hotel
Sheraton Fallsview Hotel Niagara Falls
Sheraton Fallsview Hotel Hotel Niagara Falls

Sheraton Fallsview Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 3416 out of 6390 reviews
Rating 8 - Good. 1420 out of 6390 reviews
Rating 6 - Okay. 674 out of 6390 reviews
Rating 4 - Poor. 391 out of 6390 reviews
Rating 2 - Terrible. 489 out of 6390 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Christopher Andrew

Elevator delayed constantly. Likely waited 15 mins each time we needed the elevator. Roof was leaking in the dining room for breakfast.
Stayed 1 night in Jan 2025

10/10 Excellent

Baby Lucky

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice room and clean.
Stayed 1 night in Nov 2024

2/10 Terrible

Ophelia

Liked: Property conditions & facilities
Stayed 2 nights in Jan 2025

6/10 Okay

Mayra

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Jan 2025

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Pool floor
After staying in the best corner balcony sweet at the Sheridan. I stayed on the 14 th floor in a regular room. The view was fabulous but the pitter patter noise of children running down the hall to the pool is not something I wound ever sign up for . I was traveling with a teenager, but I didn’t need to be placed on the floor near the pool . Other than that I was a nice stay with a nice view of American falls.
Stayed 1 night in Jan 2025

10/10 Excellent

Amie, Burlington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great stay.
Stayed 1 night in Dec 2024

10/10 Excellent

Justin

Stayed 1 night in Oct 2024

6/10 Okay

Jose Luis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not necessarily the view expected based on the rate paid.
Stayed 1 night in Jan 2025

8/10 Good

Cindi

Travelled with family and small children
The water park
Stayed 2 nights in Jan 2025

10/10 Excellent

Marwa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

4/10 Poor

Tara

Stayed 1 night in Jan 2025

10/10 Excellent

Steven

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 2 nights in Dec 2024

10/10 Excellent

Sattar

Stayed 1 night in Dec 2024

10/10 Excellent

Eung Kee,

Stayed 2 nights in Dec 2024

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights and was very happy . Very clean , great staff .
Stayed 2 nights in Dec 2024

10/10 Excellent

mary

Excellent service
Stayed 2 nights in Dec 2024

8/10 Good

Tanner

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Everything was fantastic, besides the fact that we found a condom wrapper under the couch/table in our room upon arriving. Everything else was very clean however that was a bit of a surprise.
Stayed 2 nights in Dec 2024

6/10 Okay

Chiachien

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disappointment
I’m really disappointed at couple things happed while we stayed. 1. They gave me a broken crappy plastic water kettle, it didn’t shut off automatically when it reached boiling point. If I didn’t pay attention, it would’ve caused a disaster. I had to call twice and have them to replace the broken one. 2. Some drunken guests(my guess), banged at my door loudly around 11:30pm. I called the front desk right away because we didn’t feel safe. The security came 20 mins or so later, of course he had no idea what happened. And he said they have no security cameras on the hall way or near the elevators(our room was right next to the elevators) This is not a non-name hotel nor a cheap one. I think customers deserve better treatment after spending over CAD$400 for one night. I gave my feedback regarding the kettle and security cameras and asked the management level staff to contact me when I checked out, and I heard NOTHING from Sheraton.
Stayed 1 night in Sep 2024

10/10 Excellent

sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent
Stayed 2 nights in Jan 2025

10/10 Excellent

luis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Josephine

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The only complaint I didn't love the in door pool the hotel had to offer, it was cold and foggy , water level was down and the area was not that clean compared to the rest of the hotel, had no hot tub and the overall size of the pool was was very small.
Stayed 1 night in Jan 2025

10/10 Excellent

Mayu

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Convenient location, major attractions was walkable from hotel. Only issue - elevators were long to wait for.
Stayed 2 nights in Dec 2024

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
View from our room was spectacular. The Spa was small and massages/facials were very mediocre but the hotel itself was everything we needed.
Stayed 1 night in Jan 2025

10/10 Excellent

Petra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

sami

Liked: Cleanliness, staff & service, property conditions & facilities