Quality Inn

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Dates

December 2024

January 2025

Desk, blackout curtains, iron/ironing board, free WiFi

Overview
Rooms
Location
Policies

Popular amenities

Pool

Housekeeping

Air conditioning

24/7 front desk

Free WiFi

Parking included

Explore the area

2138 West Mercury Blvd, Hampton, VA, 23666

Peninsula Town Center
19 min walk
Hampton Roads Convention Center
3 min drive
Hampton Coliseum
4 min drive
Norfolk, VA (ORF-Norfolk Intl.)
27 min drive

Room options

Standard Room, 2 Double Beds, Non Smoking

27 sq m
Sleeps 4
2 Double Beds

Standard Room, 1 King Bed, Non Smoking

Sleeps 2
1 King Bed

Standard Room, 2 Double Beds, Smoking

27 sq m
Sleeps 4
2 Double Beds

Standard Room, 1 King Bed, Smoking

Sleeps 2
1 King Bed

Room, 1 King Bed, Accessible, Smoking

Sleeps 2
1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

Sleeps 2
1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

Sleeps 2
1 King Bed

Similar properties

Pool

Parking included

Free WiFi

Restaurant

for 1 room

includes taxes & fees

1 Jan - 2 Jan

About this property

Tuscan-style hotel with a seasonal outdoor pool and a 24-hour front desk

This hotel features coffee/tea in a common area, a seasonal outdoor pool, and concierge services. Free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk, and a vending machine.

Quality Inn offers 126 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations with deep soaking bathtubs and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.

During your stay at Quality Inn, you'll be within walking distance of Hampton Roads Convention Center. Enjoy features like free WiFi in public areas and free self parking, plus concierge services.

Free WiFi
Free self parking and RV/bus/truck parking
Take a swim in the seasonal outdoor pool
Amenities include laundry facilities, an elevator, and a vending machine
Just a 3-minute drive from Hampton Roads Convention Center and a few minutes from Hampton Coliseum

Quality Inn offers its guests a seasonal outdoor pool, a vending machine, and coffee/tea in a common area. WiFi is free in public spaces. Quality Inn also features concierge services, laundry facilities, and an elevator. Self parking is free. A complete renovation of Quality Inn was completed in May 2020.

Smoking is allowed in designated areas at this Tuscan-style Hampton hotel.

Languages

English, Hindi

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free self-parking on site
Motorhome/coach/lorry parking (free) on site
Wheelchair-accessible parking and van parking available
Height restrictions apply for on-site parking

Food and drink

Coffee/tea in a common area

Things to do

Seasonal outdoor pool

Family friendly

Laundry facilities
Mini-fridge
Seasonal outdoor pool

Conveniences

Lift
Vending machine

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Laundry facilities

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible bath
Lift
Grab bar in bath
Grab bar in shower
Low-height plug sockets in bathroom
Portable bath seat
Roll-in shower
Visual fire alarm
Wheelchair-accessible bathroom dressing table
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible van parking
Wheelchair-accessible (may have limits)

Designated smoking areas
Renovated entire property – May 2020

Room amenities

Bedroom

Air conditioning
Bed sheets
Blackout drapes/curtains
Heating

Bathroom

Deep-soaking bath
Free toiletries
Hairdryer
Private bathroom
Shower/bath combination
Towels

Entertainment

TV channels
Flat-screen TV
Premium channels

Food and drink

Coffee/tea maker
Mini fridge

Access via exterior corridors
Desk
Free local calls
Iron/ironing board
Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Kids stay free! Children stay free when using existing bedding.

Rollaway/extra beds are not available.

Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Front desk staff will greet guests on arrival.

We should mention

The seasonal pool will open in May and close in September.
Children stay free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Magnuson Hampton

Quality Inn Hotel

Quality Inn Hampton

Magnuson Hotel Hampton

Quality Inn Hotel Hampton

Quality Inn Reviews

6.0

5.8/10

Cleanliness

7.2/10

Staff & service

5.6/10

Amenities

5.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

4/10 Poor

Mike (Zongyou)

Travelled with family

15 Sept 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

Room was dirty, too many homeless people out the room

Stayed 2 nights in Sep 2024

2/10 Terrible

Christopher

21 Aug 2024

Liked: Staff & service

Disliked: Cleanliness, amenities, property conditions & facilities

Tub was filthy. I didnt even take a shower...so glad i didn't bring my children. Definitely not what I expected at a Quality Inn

Stayed 1 night in Aug 2024

10/10 Excellent

Myeisha

18 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Aug 2024

2/10 Terrible

Andrea

Travelled with group

18 Aug 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Nobody at the front desk for check in. Had to go looking for someone. Loose sink faucet Dirty bedspread Paint splatter on furniture / walls Door crooked and could see through a crack around the edges Would NOT stay here again, EVER

Stayed 1 night in Aug 2024

8/10 Good

Bradley

Travelled with family

17 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The pool was awesome n breakfast was unique

Stayed 4 nights in Aug 2024

2/10 Terrible

Michael

Travelled with family

12 Aug 2024

This was one of the worst stays ever. This was a a GHETTO HOTEL The issue I am having is they advertised under the Quailty Inn and not a chain of this level (ie Motel 6, Knights Inn, or Travel Loge). Certain chains are kniwn for certain level of quality. IE Quailty Inn, Comfort Inn, and Sleep Inn are all known for very excellence level of service. On the other hand Roadway Inn, Motel 6, Knights Inn, and Travel Lodge are known for poor quality of service (aka ghetto hotels.) This place was one of those. If they advertised under one of those ghetto hotel names, I would not have an issue becuse I know what I am getting. That why I don't stay at one of those places.

Stayed 2 nights in Aug 2024

6/10 Okay

Janika

Travelled with partner

28 Jul 2024

Liked: Staff & service

It was a okay stay this is my second time staying here they need to change the pillow cases and replace them with new pillows and blankets and sheets I was pleased with when I had a complaint it was taking care of and it walk distance to stores

Stayed 4 nights in Jul 2024

2/10 Terrible

Rakeem

28 Jul 2024

Stayed 1 night in Jul 2024

2/10 Terrible

Charlyn

27 Jul 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do not stay

Hotel room wasnt clean. Tub was brown. Holes in the walls shower dirtyw/black soap dish. Sheets weren’t fresh and bed was uncomfortable. Checked out about 2hrs later but was still charged for the night

Stayed 2 nights in Jul 2024

2/10 Terrible

Jessica

Travelled with family, Travelled with family and small children, Business traveller, Travelled with partner

25 Jul 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

I didn't like the mood in the ceiling in the bathroom, all the spiders (found on in the bed), tub was not clean at all, toilet was backed up, everything was broken (drawers, racks in the closet, light in bathroom blinking), wasn't vacuumed, i asked for a wake up cal at 7 am the clerk said ok and put it in the system, they never did it, when approached them about it, they said they don't do wake up calls,pool was closed the entire time.

Stayed 2 nights in Jul 2024

8/10 Good

Juan

22 Jul 2024

Stayed 3 nights in Jul 2024

2/10 Terrible

Justin

Travelled with partner

15 Jul 2024

Disliked: Cleanliness, amenities, property conditions & facilities

We ended up leaving the property early after finding roaches coming in and out of a hole in the wall. We currently have a video of this that we would not mind sharing. Aside from that, cigarette burns in the sheets in a non smoking room, exposed wiring under the a/c unit, pubic hair in the share that is NOT ours. Have pictures of all of this as well. 10/10 would not recommend.

Stayed 2 nights in Jul 2024

2/10 Terrible

Christelle

Travelled with family and small children, Business traveller

14 Jul 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Do not stay here!! I booked because I was traveling with my daughter and it is the worse hotel ever. They still haven’t given me my refund. The pictures are far from accurate. I walked in the room and walked out to ask for my refund. The area is not safe and the rooms are dirty with a weird smell too. Y’all better process my refund

Stayed 2 nights in Jul 2024

2/10 Terrible

Cluski

Travelled with partner

12 Jul 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

Cockroach family in parking lot. Rude staff.

Stayed 3 nights in Jul 2024

10/10 Excellent

Janika

10 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Jul 2024

2/10 Terrible

Kayla

Travelled with family and small children

8 Jul 2024

Disliked: Cleanliness, amenities, property conditions & facilities

Pretty sure they have bed bugs just notice little red marks on me and my kids . Smh pool is falling apart literally pieces of the wall . The breakfast is just toast, cereal and pancakes if u lucky to get that cus it be broken. Stayed 3 nights and 2 of them couldnt sleep cus it sounded like someone banging on the walls on backside and it wouldnt start till 11pm and kept going till 3am and it wasnt like someone having sex it was like a crack head in a crazy hoise banging on the walls. Worst hotel ever

Stayed 3 nights in Jul 2024

10/10 Excellent

Rakesh

Travelled with family

7 Jul 2024

Liked: Cleanliness, staff & service, amenities

services was awesome and new management doing good

Stayed 2 nights in Jul 2024

10/10 Excellent

Tomeka

3 Jul 2024

Stayed 1 night in Jun 2024

6/10 Okay

Jeffrey

Travelled with family

2 Jul 2024

Disliked: Property conditions & facilities, room comfort

Stayed 2 nights in Jun 2024

6/10 Okay

Claressa

Travelled with family, Travelled with partner

30 Jun 2024

Liked: Staff & service, amenities

Front desk clerk was very nice and professional, I can appreciate great customer service. The room was clean, the tub and wall needed a fresh coat of white paint on wall & tub to make it look more appealing to customers.

Stayed 1 night in Jun 2024

4/10 Poor

Xavier

Travelled with family

24 Jun 2024

Liked: Staff & service

Disliked: Cleanliness

They were terrible he it had cockroaches and the toilet wasn't working right

Stayed 2 nights in Jun 2024

2/10 Terrible

Ronda

Travelled with family

22 Jun 2024

Disliked: Cleanliness, property conditions & facilities

Stayed 3 nights in Jun 2024

10/10 Excellent

Brianna

18 Jun 2024

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities

Stayed 3 nights in Jun 2024

2/10 Terrible

Frances

Travelled with family

17 Jun 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Jun 2024

2/10 Terrible

Tonya

Travelled with partner

17 Jun 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

Did not feel safe at this location. I usually stay at Quality inn but this one was horribly dirty, staff did not clean the room or provide fresh linen until we asked. The orignal room i reserved i did not have access to so i had to settle for double beds. Even though i picked no smoke the room had a stitch of the smell. There were seem to be ppl all around the property that seem to be on drugs. The pool was not open and it was 90 something degrees. I would never stay here again! Very unhappy unsafe and uncomfortable.

Stayed 2 nights in Jun 2024