Holiday Inn Express New Orleans Downtown by IHG

2.5 star property

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Photo gallery for Holiday Inn Express New Orleans Downtown by IHG

Exterior
Premium bedding, in-room safe, desk, blackout curtains
Outdoor pool, open 9:00 AM to 10:00 PM, pool loungers
Lobby sitting area
Free daily continental breakfast

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • 24/7 front desk
  • Gym
  • Parking available
  • Housekeeping

Explore the area

Map
334 O'Keefe Ave, New Orleans, LA, 70112
  • Canal Street
    ‪5 min walk‬
  • Bourbon Street
    ‪7 min walk‬
  • Caesars Superdome
    ‪10 min walk‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪22 min drive‬

Room options

Standard Room, 1 King Bed

  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room

  • City view
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

Standard Room, 1 King Bed (Extra Floor Space)

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Accessible (Mobility)

  • City view
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds (Extra Floor Space)

  • City view
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Accessible (Comm, Mobil, Accessible Tub)

  • 18.9 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Accessible

  • 19 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds, Accessible (Accessible Tub)

  • City view
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Accessible (Communication Accessible)

  • 19 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds

  • 17.9 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Similar properties

About this property

Holiday Inn Express New Orleans Downtown by IHG

Hotel with free breakfast, a short walk to Canal Street
This smoke-free hotel features an outdoor pool, a fitness center, and a snack bar/deli. Free continental breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, a business center, and a meeting room are onsite.
Holiday Inn Express New Orleans Downtown by IHG offers 129 accommodations with safes and coffee/tea makers. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided.

This New Orleans hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

The free breakfast at Holiday Inn Express New Orleans Downtown by IHG gets high marks from our customers. During your stay, you're just a quick walk from Canal Street. Features include free WiFi in public areas, plus an outdoor pool and a gym.
  • Free continental breakfast served daily
  • Free WiFi
  • Self parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a gym
  • Guests have great things to say about the breakfast and the helpful staff
  • Just a 5-minute walk from Canal Street and 7 minutes by foot from Bourbon Street
Holiday Inn Express New Orleans Downtown by IHG offers its guests an outdoor pool and a fitness center. There's a snack bar/deli on site. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

A business center and a meeting room are available. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Holiday Inn Express New Orleans Downtown by IHG. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This New Orleans hotel is smoke free.

Guests are served free continental breakfast daily from 6:30 AM to 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (USD 34.00 per night; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM–9:30 AM
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Outdoor pool

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Fridge
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business centre
  • Computer station
  • A meeting room

Outdoors

  • Picnic area
  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Premium bedding

Bathroom

  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 34.00 per night (in/out privileges)
  • Late check-out fee: USD 50.00 (subject to availability)
  • Rollaway bed fee: USD 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 9:00 AM to 10:00 PM.
  • Up to 3 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Holiday Inn Express New Orleans Downtown by IHG.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

O'Keefe Hotel
O'Keefe Hotel Plaza
O'Keefe Plaza
O'Keefe Plaza Hotel
O'Keefe Plaza Hotel New Orleans
O'Keefe Plaza New Orleans
Holiday Inn Express New Orleans Downtown Hotel
Holiday Inn Express New Orleans Downtown
o Keefe Plaza Hotel
Hotel o Keefe Plaza

Holiday Inn Express New Orleans Downtown by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 520 out of 1011 reviews
Rating 8 - Good. 249 out of 1011 reviews
Rating 6 - Okay. 117 out of 1011 reviews
Rating 4 - Poor. 62 out of 1011 reviews
Rating 2 - Terrible. 63 out of 1011 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have to say we had an amazing vacation staff was all friendly and we were in walking distance to everything!
Stayed 3 nights in Nov 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Denise checked us in. She was friendly, courteous, and efficient. Our air conditioner was not working. It was taken care within 30 mins from time it was reported.
Stayed 1 night in Dec 2024

10/10 Excellent

CHRISTOPHER

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

2/10 Terrible

Terrence, Spring

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Heater went out first night and water pressure wasnt good
Stayed 2 nights in Nov 2024

10/10 Excellent

LaRanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely will be back next year
Stayed 2 nights in Nov 2024

2/10 Terrible

Brian

Stayed 3 nights in Nov 2024

10/10 Excellent

Zhuoxun

Liked: Staff & service, property conditions & facilities
Good to have breakfast included at the hotel , there’s not much to eat or good to eat in New Orleans
Stayed 2 nights in Nov 2024

8/10 Good

Darci

Liked: Amenities
Great location
Stayed 1 night in Nov 2024

10/10 Excellent

Jada

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly. The room and hotel were very clean and comfortable.
Stayed 3 nights in Nov 2024

10/10 Excellent

Orlando

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
great location
Stayed 5 nights in Nov 2024

10/10 Excellent

jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds are hard as a rock they need new mattresses and the bathroom doors don’t close properly and stay closed with the barn door style (I don’t like due to no privacy). Other than this everything else was great.
Stayed 4 nights in Nov 2024

8/10 Good

Edna

Travelled with family
Nos asignaron rápidamente habitación, ofreciéndonos planta baja o alta a nuestro gusto. Bien ubicado el hotel para caminar por la zona turística, seguro el lugar para regresar tarde por la noche. Ni se escuchaba tanto el ruido de afuera pero si entre las habitaciones y pasillos. El desayuno caliente y rico, básico pero con opción de huevo, tocino, jugo , chocolate, pan dulce etc. La limpieza fatal, la muchacha abrió sin tocar la puerta y se asomó Justo cuando me estaba cambiando, no limpió prácticamente sólo tendió la camas. Fuera de ahí muy agradable y tranquila la Estancia
Stayed 4 nights in Nov 2024

2/10 Terrible

Laurance

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property refused to honor the Expedia reservation price. This meant I had to be on the phone with Expedia for 3 hours while they resolved this issue. It was an enormous inconvenience. Eventually Expedia moved us to another hotel.

10/10 Excellent

Jill

Stayed 1 night in Oct 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
This location was within walking distance of the smoothie king center and multiple restaurants.
Stayed 3 nights in Oct 2024

4/10 Poor

Isaiah

Stayed 4 nights in Nov 2024

6/10 Okay

James

Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Eric

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very nice. Did not enjoy paying $34 for parking on site.
Stayed 1 night in Nov 2024

10/10 Excellent

Walter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 Star
The location is great, the staff is friendly, and the place is clean.
Stayed 1 night in Nov 2024

6/10 Okay

Colan

Travelled with family
Disliked: Staff & service, property conditions & facilities
Who dud
One of the rooms was very small and the ac leaked onto the floor could not get the coffee refilled in the room asked at front desk all they could find was decaf not very friendly. Everyone else in New Orleans was very friendly
Stayed 7 nights in Nov 2024

10/10 Excellent

Rachel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean quiet hotel w great staff ! They were busy w a lot of us heading out to a cruise and the football game in town ! Would stay again
Stayed 1 night in Nov 2024

10/10 Excellent

Angela

Stayed 2 nights in Nov 2024

6/10 Okay

diesle

Travelled with group
Disliked: Staff & service, amenities
Didnt clean my room properly
Stayed 3 nights in Nov 2024

6/10 Okay

Frances, Rosamond

Disliked: Staff & service
Stayed 2 nights in Nov 2024

10/10 Excellent

Alexis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We loved the property! The staff was helpful & we enjoyed the breakfast. The city itself was dirty & the homeless population was out of control.
Stayed 4 nights in Nov 2024