Red Roof Inn Mystic - New London - Reviews, Photos & Rates

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Dates

December 2024

January 2025

Desk, iron/ironing board, free cots/infant beds, free WiFi

Overview
Rooms
Location
Policies

Popular amenities

Pet-friendly

Laundry

Housekeeping

24/7 front desk

Free WiFi

Air conditioning

Explore the area

707 Colman Street, Building A, New London, CT, 06320

United States Coast Guard Academy
17 min walk
Connecticut College Arboretum
2 min drive
Connecticut College
3 min drive
New London, CT (GON-Groton - New London)
12 min drive

Room options

Superior Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

27 sq m
Sleeps 2
1 King Bed

Deluxe Room, 2 Double Beds, Non Smoking

27 sq m
Sleeps 4
2 Double Beds

Standard Room, 2 Double Beds, Non Smoking

27 sq m
Sleeps 4
2 Double Beds

Superior Room, 1 King Bed, Non Smoking

27 sq m
Sleeps 2
1 King Bed

Superior Room, 1 King Bed, Accessible, Non Smoking

27 sq m
Sleeps 2
1 King Bed

Standard King Bed Non-Smoking

20 sq m
Sleeps 2
1 King Bed

Similar properties

Parking included

Free WiFi

Air conditioning

Laundry

for 1 night

includes taxes & fees

6 Dec - 7 Dec

About this property

Red Roof Inn Mystic - New London

Hotel in New London with free parking

Coffee/tea in a common area, laundry facilities, and a 24-hour front desk are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, express check-out and a vending machine are onsite.

Red Roof Inn Mystic - New London offers 108 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations and complimentary toiletries.

This New London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

During your stay at Red Roof Inn Mystic - New London, you'll be within walking distance of United States Coast Guard Academy. Enjoy features like free WiFi in public areas and free self parking, plus laundry facilities.

Free WiFi
Free self parking and RV/bus/truck parking
Amenities include laundry facilities, a vending machine, and coffee/tea in a common area
11 minutes by car from Mystic Aquarium and Institute for Exploration and 12 minutes from Mystic Seaport
Cats and dogs welcome for free (restrictions apply)

As a guest of Red Roof Inn Mystic - New London, you'll find a vending machine, coffee/tea in a common area, and laundry facilities. WiFi is free in public spaces. Free self parking is available. A complete renovation of Red Roof Inn Mystic - New London was completed in March 2023.

Smoking is allowed in designated areas at this New London hotel.

Languages

English, Russian

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free self-parking on site
Motorhome/coach/lorry parking (free) on site

Food and drink

Coffee/tea in a common area

Family friendly

Free cots/infant beds
Laundry facilities

Conveniences

Vending machine

Guest services

24-hour front desk
Daily housekeeping
Laundry facilities

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property does not have any lifts
Upper floors accessible by stairs only
Wheelchair-accessible registration desk
Wheelchair-accessible (may have limits)

Designated smoking areas
Renovated entire property – March 2023

Room amenities

Bedroom

Air conditioning
Bed sheets
Free cots/infant beds

Bathroom

Free toiletries
Hairdryer
Private bathroom
Shower/bath combination
Towels

Entertainment

TV channels
Flat-screen TV
Films for purchase
Premium channels

Food and drink

Coffee/tea maker

Desk
Free local calls
Iron/ironing board (on request)
Phone
Safe (surcharge)

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in fee: USD 25

Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Contactless check-out available

Late check-out subject to availability

Late check-out fee: USD 25

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

For more details, please contact the property using the information on the booking confirmation

This property allows guests 18 or over to check in with valid military ID.

Access methods

Staffed front desk

Pets

Pets are welcome and stay free
Only dogs and cats are allowed
Maximum 1 (weight limit: 80 lbs per pet)
Pets cannot be left unattended
Restrictions apply
For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

Cash deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Early check-in fee: USD 25 (subject to availability)
Late check-out fee: USD 25 (subject to availability)
In-room safe fee: USD 2.07 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.

Pets must be declared at check-in. Guests bringing 1 pet will not be charged pet fees. The listed pet fee in the Fees section applies only if guests bring 2 or more pets. Pets must be leashed in public areas of the property. Guests are expected to clean up after their pet.

We should mention

To make arrangements for your pet, contact the property directly using the information on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Mystic New London

New London Red Roof Inn

Red Roof Inn Mystic

Red Roof Inn Mystic Hotel

Red Roof Inn Mystic Hotel New London

Red Roof Inn Mystic New London

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Red Roof Inn Mystic New London Motel

Red Roof Inn Mystic Motel

Red Roof Mystic London London

Red Roof Inn Mystic New London

Red Roof Inn Mystic - New London Hotel

Red Roof Inn Mystic - New London New London

Red Roof Inn Mystic - New London Hotel New London

Red Roof Inn Mystic - New London Reviews

5.6

5.8/10

Cleanliness

6.4/10

Staff & service

5.0/10

Amenities

5.2/10

Property conditions & facilities

4.8/10

Eco-friendliness

2/10 Terrible

Kirk

20 Aug 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

The only "Like" was the girls at check-in. They were helpful and nice(Ashu and Asha? maybe) The dirty sink that backed up from the minute I checked in. The shower with @ power. The unnecessary room service that felt the need to touch my toothbrush two feet away from the sink, along with other items. Then leave the toothbrush sitting on the counter. Instead of the travel holder it was in. The male manager with glasses, who looked like he'd never spoken to a human before, was useless. "Here's 2 plastic toothbrushes". Not sure what I wanted, would've settled for most things, but a look of stupid bewilderment is not a great customer service technique. Seemingly unbothered doesn't send a "I'm a customer service rep here to help" type of message. Also, what's with the mini-half pillows? Bring your own bedding and towels. Don't get in the way of the people who live there full-time either. Go anywhere else, I'll never be back.

Stayed 2 nights in Aug 2024

6/10 Okay

Douglas

Travelled with partner

19 Aug 2024

mattress was hard, smell upon entering was heavy perfume and antiseptic.

Stayed 1 night in Aug 2024

6/10 Okay

Matthew

Travelled with group

19 Aug 2024

Disliked: Staff & service, property conditions & facilities

Would not recommend

Stayed 1 night in Jul 2024

4/10 Poor

ashley

18 Aug 2024

Disliked: Cleanliness, property conditions & facilities

Stayed 1 night in Aug 2024

6/10 Okay

vivien

18 Aug 2024

Ok for an average hotel

Stayed 1 night in Aug 2024

2/10 Terrible

Marina

12 Aug 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Aug 2024

4/10 Poor

mandy

1 Aug 2024

Disliked: Cleanliness

There was definitely a roach in my bathroom. Left all my bags in my car. Stayed in the room no choice. But was up and out of there so fast in the morning.

Stayed 1 night in Jul 2024

8/10 Good

Gennadi

Travelled with family

28 Jul 2024

Liked: Cleanliness, staff & service

Basic road motel with clean sheets.

Stayed 4 nights in Jul 2024

2/10 Terrible

Charles

Business traveller, Travelled with partner

27 Jul 2024

Disliked: Property conditions & facilities

The bed was hard. The sink had a huge crack in it and they made an extra charge on my credit card and refused to refund my money back. They’re operating this place like a housing project. The guest look like long term tenants and people were getting evicted every day we were there.

Stayed 2 nights in Jul 2024

10/10 Excellent

Angel

24 Jul 2024

Liked: Cleanliness, property conditions & facilities

Stayed 1 night in Jul 2024

6/10 Okay

Desiree

16 Jul 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Very shady people hanging around.

Stayed 1 night in Jun 2024

10/10 Excellent

Douglas

11 Jul 2024

Liked: Cleanliness

Very nice people i appreciate them

Stayed 2 nights in Jun 2024

10/10 Excellent

Samuel

8 Jul 2024

Stayed 2 nights in Jul 2024

10/10 Excellent

Efrain

8 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities

I love everything on this place, good coffee,good breakfast and everything involved

Stayed 1 night in Apr 2024

6/10 Okay

Veronica

7 Jul 2024

Liked: Cleanliness, staff & service

Stayed 1 night in Jul 2024

10/10 Excellent

Dan

Travelled with family

7 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Friendly easy service

Stayed 2 nights in Jul 2024

2/10 Terrible

Damaso Fabian

Travelled with partner

30 Jun 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

If you are looking for a clean, safe and comfortable stay do not book this hotel. Room as soon you walk in smell like mariguana. Dirty tub and fridge. Could not stay there walk right out of the room.

Stayed 1 night in Jun 2024

10/10 Excellent

Emily

28 Jun 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jun 2024

2/10 Terrible

Darren

Travelled with family

24 Jun 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Run for your life the most disgusting place I almost stayed at we were only there 40 minutes the AC didn't work there was black mold the staff was disrespectful refused refund they were broken down vehicles in the parking lot drunk people that people who look like they were on drugs not a safe place to stay this place should be shut down by the board of health

Stayed 1 night in Jun 2024

2/10 Terrible

Dennis

23 Jun 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

The air conditioning wasn’t working properly and the vents in bathroom had mold and mildew on them. Very limited towels to dry off. Outside areas were dark and unsafe environment to even have a cigarette. Df

Stayed 1 night in Jun 2024

10/10 Excellent

HIlda

20 Jun 2024

Stayed 1 night in Jun 2024

4/10 Poor

Maurício

Travelled with family

17 Jun 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Infrastructure needs to improve, terrible internet, etc.

Stayed 1 night in Jun 2024

2/10 Terrible

Thomas

Business traveller

10 Jun 2024

Disliked: Cleanliness, property conditions & facilities, room comfort

A nightmare

Horrible smelled awful. Homeless people living there. One was cooking on a grill in the parking lot. People partying loud music. Will never stay there again

Stayed 2 nights in Jun 2024

2/10 Terrible

Juliana

Travelled with family, Travelled with partner

9 Jun 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Went to this hotel with low expectatons because of the price and lack of amenities just to have a place to crash for the night after traveling from out of state for a wedding. Even with low expectations we were very dissapointed. Bunch of sketchy people loitering around in the parking lots and people blasting music from the balcony all night. Toilet tank appears to have previously been broken and the replacement lid didnt match/ fit. The eyehole in the door was damaged. We got a wifi password from the desk on arrival which didn't work. When we called the desk for assistance they put us on hold and hung up; called back they gave us another password that didn't work. We only ended up getting a short nap. Around 9pm someone came banging on our door aggressively and wouldn't identify themselves when we asked who they were and what they need. Happened twice in about a 5 minute period. We looked out the large window and didn't see someone and thought some kid or someone drinking could have been playing a prank or mistook it for their room or were trying to rob us (ground floor near a highway). When we called the desk to complain they said it was one of their staff who got a room number wrong for some kind of service but since it was 9pm we thought that was very odd. We were uncomfortable with the area and unsettled enough that we ended up opting to check out that night at about 9:30 and making the three hour drive back home the same day we got there. No discount.

Stayed 1 night in Jun 2024

6/10 Okay

Andrei

Travelled with pets, Travelled with partner

5 Jun 2024

Liked: Cleanliness, staff & service

There was sketchy street activity on the property parking lots. The room was nice and clean for this level of hotels/motels but there were a lot of people hanging out in and around the cars on the parking lot.

Stayed 1 night in Jun 2024