Hotel Hi-Ho - Contactless Check-In - Reviews, Photos & Rates

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Dates

February 2025

March 2025

Lunch, dinner, brunch served; Spanish cuisine, al fresco dining

Overview
Rooms
Location
Policies

Good

Popular amenities

Bar
Parking included
Air conditioning
Room service
Free WiFi

Explore the area

4180 Black Rock Turnpike, Fairfield, CT, 06824

Lake Mohegan
‪17 min walk‬
Sacred Heart University
‪3 min drive‬
Lake Mohegan Beach
‪4 min drive‬
White Plains, NY (HPN-Westchester County)
‪38 min drive‬

Room options

Executive Room, 1 Queen Bed

22 sq m
Sleeps 2
1 Queen Bed

Deluxe Room, 2 Queen Beds

22 sq m
Sleeps 4
2 Queen Beds

Executive Room, 1 Queen Bed, Wheelchair Accessible

22 sq m
Sleeps 2
1 Queen Bed

Iron/ironing board, free WiFi, bed sheets

Executive Room, 1 King Bed, Wheelchair Accessible

22 sq m
Sleeps 2
1 King Bed

Executive Room, 1 King Bed

22 sq m
Sleeps 2
1 King Bed

Similar properties

Pool
Breakfast included
Pet-friendly
Parking included

for 1 room

includes taxes & fees

8 Mar - 9 Mar

About this property

Hotel Hi-Ho - Contactless Check-In

Colonial motel with a restaurant and a bar

Along with a restaurant, this motel has a bar/lounge and express check-in. Free WiFi in public areas and free self parking are also provided. Additionally, express check-out and multilingual staff assistance are onsite. Weekly housekeeping is available.

Hotel Hi-Ho - Contactless Check-In offers 40 accommodations, which are accessible via exterior corridors and feature espresso makers and complimentary bottled water. Flat-screen televisions are featured in guestrooms.

Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided weekly.

Our customers tell us they can't get enough of the restaurant at Hotel Hi-Ho - Contactless Check-In. During your stay, you'll be within walking distance of Lake Mohegan. Enjoy features like free WiFi in public areas and free self parking, plus a restaurant.

Free WiFi
Free self parking
Enjoy Spanish cuisine while dining at Barcelona
Amenities include a multilingual staff
Guests have great things to say about the restaurant and the clean accommodations
Just a 1-minute drive from Lake Mohegan and a few minutes from Sacred Heart University

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Hotel Hi-Ho - Contactless Check-In also features multilingual staff, express check-in, and room service (during limited hours). Free self parking is available.

Smoking is allowed in designated areas at this Colonial Fairfield motel.

Barcelona - This tapas bar specializes in Spanish cuisine and serves brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).

Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free self-parking on site

Food and drink

1 restaurant
1 bar
Room service available

Restaurants on site

Barcelona

Guest services

Housekeeping (weekly)
Multilingual staff

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property does not have any lifts
Well-lit path to entrance

Designated smoking areas (fines apply)

Room amenities

Bedroom

Air conditioning (climate-controlled)
Bed sheets
Heating (climate-controlled)

Bathroom

Hairdryer
Private bathroom
Towels

Entertainment

Flat-screen TV

Food and drink

Espresso maker
Free bottled water

Access via exterior corridors
Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM

Express check-in available

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

There is no front desk at this property

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; access will be through a private entrance

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Prior to arrival, you must complete online registration via a secure link

You will be asked to provide the property with a copy of your government-issued photo ID after booking

If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation

Access methods

Access code, private entrance

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

Deposit: USD 150 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

Onsite parties or group events are strictly prohibited

This property does not have a front desk. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests arriving after 11 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email before arrival with check-in information and an access code. Guests can access their accommodation through a private entrance.

Housekeeping is included for stays of 3 nights or more.

We should mention

Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Hi-Ho Fairfield

Hotel Hi-Ho

Hi-Ho Fairfield

Hi-Ho Hi-Tech Hotel Fairfield

Hi-Ho Hi-Tech Hotel

Hi-Ho Hi-Tech Fairfield

Hi-Ho Hi-Tech

Hotel Hi Ho

Hi Ho A Hi Tech Hotel

Hi Ho Contactless Check In

Hotel Hi Ho Contactless Check In

Hotel Hi-Ho - Contactless Check-In Motel

Hotel Hi-Ho - Contactless Check-In Fairfield

Hotel Hi-Ho - Contactless Check-In Motel Fairfield

Hotel Hi-Ho - Contactless Check-In Reviews

7.8

Good

8.4/10

Cleanliness

7.4/10

Staff & service

7.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

10/10 Excellent

Francisco

22 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Nov 2024

4/10 Poor

Christina

Business traveller

19 Nov 2024

Liked: Cleanliness, property conditions & facilities

Disliked: Staff & service, amenities

Was terrible

Stayed 1 night in Nov 2024

10/10 Excellent

Kelley Marie, Glastonbury

Business traveller

15 Nov 2024

Liked: Cleanliness, property conditions & facilities

I grew up here and this used to be a VERY different hotel. It was perfectly great, sleek, and easy. Really happy with what they’ve done with it!

Stayed 1 night in Nov 2024

10/10 Excellent

Andrea E

Travelled with partner

11 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I honestly was pleasantly surprised. You were in a trip in Connecticut and we needed to book a last-minute hotel The same day and this was within our price range. Because of how late I was trying to make a reservation, I was nervous about whether they were gonna let us stay. In fact they did and they were so accommodating despite how last-minute and rushed everything was I highly recommend this hotel to anybody staying in the area and I will more likely return For a longer stay. The room was amazing and the area was beautiful. Their customer service was impeccable. Highly recommend.

Stayed 1 night in Nov 2024

10/10 Excellent

Olivia, Salem

10 Nov 2024

Liked: Amenities

Easy check-in, rooms clean and accessible. Right off of Merritt Parkway.

Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

9 Nov 2024

Liked: Cleanliness, property conditions & facilities, room comfort

I stay here all the time and never have a problem with the contactless check-in but yesterday never received my room number and code. I called the phone number and had a conversation with a woman who tried to blame third party vendor for not receiving my information and asked me a lot of identifier questions when I told her repeatedly that I had a confirmation number. She was border-line rude and repeatedly tried to blame Expedia/Hotels.com.

Stayed 1 night in Nov 2024

6/10 Okay

Michael J

Business traveller

9 Nov 2024

Liked: Cleanliness, property conditions & facilities, room comfort

Just okay.

The room was okay, but small and a little worn. location is noce. My biggest issue was having no staff on site in the evening. Check-in was not as easy as it sounds. There were some people hangingin out in the parking lot. I don;t htink that woudl have happened with staff on site. It was okay, but I probabaly will nto stay there again. It is affordable for the area.

Stayed 1 night in Nov 2024

2/10 Terrible

Kathryn

Travelled with family

9 Nov 2024

Disliked: Staff & service

This place is a scam. If you arrive after 3pm you’re not going to get your room. Their “hi-tech” claim is complete irony. I’m writing this while standing outside at 9pm waiting for my so-called contactless card. DO NOT stay here.

Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

8 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Nov 2024

2/10 Terrible

Joseph

8 Nov 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Never again!

Wanted a hotel close to where we the following morning! Should have realized from the get go I was making a bad choice, Hi Ho Motel! Contactless reservations? What’s that, what’s that about, never heard of it! So I gave it a try! Was not a simple procedure, but I persevered! Now I should have quit then, jumping through hoops on line contactless reservation! I persevered! After following instructions, 2 phone calls, entering all my personal information I’m able to print out a receipt! Not very confident all is well! Finally arrived at this “Hotel Hi Ho”! It’s a two story “motel”! There’s a liquor store on the ground floor with steps descending to a Wine Bar! What a dump! Now to inform the contactless person that we have arrived! Wait for another email for the next instructions! Email arrives, more questions and pay again, first time I paid didn’t count??? Jumped through another hoop! By the way there was another man trying to check in also! He called the contactless helpline on the door of what appears to lead to the former “check in desk” of a real motel! His phone call was successful! Got his room # and door lock code! Now I receive a email with my room number and door lock code! Great!Our room is next to the liquor store! Not good! Enter the small room! Had a chair, king size mattress on an oversized platform or the mattress was undersized! The furniture was worn! Lighting was harsh, shower door handle missing a fastener! We stuck it out, and the noise! No happy!!!

Stayed 1 night in Nov 2024

8/10 Good

Paul

7 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Oct 2024

10/10 Excellent

Jeff

3 Nov 2024

Stayed 2 nights in Oct 2024

10/10 Excellent

Christopher

Travelled with partner

30 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The property being contactless takes a little getting used to , but other than that the property is clean, safe and has a unique chicness too it.

Stayed 3 nights in Oct 2024

2/10 Terrible

Jenna

29 Oct 2024

Disliked: Cleanliness, staff & service, room comfort

Waiting and waiting

Contactless check-in can be really convenient except the email to begin the process didn't come. Once I got there and saw the number to call on the office door I had to call to get it. It came pretty quick but after that I had to wait for another email for the info to get into the room. It was pretty late and dark so I waited about 10 minutes then called back to ask about the email and the person who picked up the phone was clearly annoyed. I told him I was alone and it was dark and I would appreciate if he would just give me the information to get into the room which he did with an attitude. That email with the information came 25 minutes later. I would've been standing there for that long waiting had I not called. Got inside and the hotel was average. Not worth the drama.

Stayed 1 night in Oct 2024

10/10 Excellent

Karin

Travelled with family

28 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This property is a hidden gem. So clean, convenient and reasonable.

Stayed 3 nights in Oct 2024

8/10 Good

Verified traveller

28 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

27 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Everything was fine other than the rooms on the other side of our bathroom where there were clearly kids having a party until 1pm and I’d be surprised if police weren’t eventually called. On-site Staff is very helpful even though this is a contact-less property.

Stayed 2 nights in Oct 2024