Comfort Inn Naugatuck-Shelton, CT

2.5 star property

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Photo gallery for Comfort Inn Naugatuck-Shelton, CT

Lobby
Lobby
Exterior
Premium bedding, desk, iron/ironing board, rollaway beds
Premium bedding, desk, iron/ironing board, rollaway beds

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet-friendly
  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Air conditioning

Explore the area

Map
716 New Haven Rd, Naugatuck, CT, 06770
  • Quassy Amusement Park
    ‪14 min drive‬
  • Quinnipiac University
    ‪23 min drive‬
  • Yale University
    ‪24 min drive‬
  • New Haven, CT (HVN-Tweed - New Haven Regional)
    ‪48 min drive‬

Room options

Suite, 1 King Bed with Sofa bed, Non Smoking (Efficiency)

  • 42 sq m
  • Sleeps 2
  • 1 King Bed and 1 Twin Sofa Bed

Standard Room, 2 Queen Beds, Non Smoking

  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Accessible, Non Smoking

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, Non Smoking

  • 42 sq m
  • Sleeps 4
  • 1 King Bed OR 1 Double Sofa Bed

Similar properties

About this property

Comfort Inn Naugatuck-Shelton, CT

Hotel in Naugatuck with free breakfast and a 24-hour business center
A 24-hour business center, coffee/tea in a common area, and a meeting room are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.
Comfort Inn Naugatuck-Shelton, CT offers 50 accommodations with complimentary newspapers and coffee/tea makers. Beds feature premium bedding. LED televisions come with satellite channels. Bathrooms include complimentary toiletries and hair dryers.

This Naugatuck hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Comfort Inn Naugatuck-Shelton, CT. During your stay, you'll be close to Naugatuck Dog Park. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast offered
  • Free WiFi and wired Internet
  • Free self parking
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Just a 5-minute drive from Whittemore Glen State Park and 6 minutes from Hop Brook Lake
  • Pets welcome for a fee (restrictions apply)
WiFi and wired Internet are free in public spaces. A 24-hour business center and a meeting room are available. Free breakfast is served. A vending machine, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Comfort Inn Naugatuck-Shelton, CT. Self parking is free.

This Naugatuck hotel is smoke free.

Guests are served free buffet breakfast.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Maximum 2 (weight limit: 25 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Comfort Inn Hotel Naugatuck
Comfort Inn Naugatuck
Comfort Inn Naugatuck Hotel Naugatuck
Comfort Inn Naugatuck Hotel

Comfort Inn Naugatuck-Shelton, CT Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 233 out of 656 reviews
Rating 8 - Good. 221 out of 656 reviews
Rating 6 - Okay. 101 out of 656 reviews
Rating 4 - Poor. 48 out of 656 reviews
Rating 2 - Terrible. 53 out of 656 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Scott

Liked: Cleanliness
Overnight stay Breakfast was not very good Coffee was horrible
Stayed 1 night in Jan 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

abraham

Liked: Amenities, property conditions & facilities
good place to stay and relax
Stayed 2 nights in Nov 2024

2/10 Terrible

Oswaldo

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

My experience

They over charge $ after check out to the credit card without autorization. By other hand carpet on the Room stink and they don’t cleaned, elevator and hallways smells most time like Marihuana(dope), rude staff on the front desk especially the manager.
Stayed 11 nights in Dec 2024

8/10 Good

Eduardo

Travelled with family
Liked: Cleanliness

Comfort In Stay Experience

Initially the room that I was assigned is too cold and we've found out that the heater is not working. The receptionist guy offered us to be transferred to the same type of room in the same floor but the room creates a lot of creaky sounds on the floor and even on the bathtub. Room #314 needs some repair.
Stayed 2 nights in Dec 2024

10/10 Excellent

Adam

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient location

This is a convenient location for my business trip. The staff is very friendly and the hotel is very nice. Local restaurants and stores are very good.
Stayed 8 nights in Dec 2024

8/10 Good

Elizabeth

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort

Easy on/comfy place

Check in key didnt work. Had to go down to front desk again and ask gentleman to rekey. He did, then came with me to make sure it worked. It did and I thanked him.
Stayed 1 night in Dec 2024

8/10 Good

Michael

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convienent for our traveling trip from Baltimore MD to watch a concert in Bridgeport CT - Sammy Hagar Best of All Worlds Tour with Jason Bonham on drums and Joe Satriani on lead guitar filing in fore the late great Eddie Van Halen. Breakfast was great and hit the spot for our monring commute back home. Rooms were neat and clean. Staff was super friendly and helpful. Would def recommend you stay here if you can.
Stayed 1 night in Jul 2024

6/10 Okay

Rhaelene

Travelled with partner
Liked: Cleanliness, staff & service
Check in was very long , please do better next time thank you .
Stayed 1 night in Dec 2024

10/10 Excellent

Marta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was nice. The only thing they don’t have inside the room is a microwave and the tv need to be update
Stayed 1 night in Nov 2024

2/10 Terrible

Christina, Brooklyn

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
The staff was rude.When situations were brought up to them. They also had no consideration that people are sleeping and placed the tag on the door to not be disturbed. They threaten me to not accept my reservation, even though it was paid in full. The ac's in the room was very noisy. It was like an airplane landing in your room.
Stayed 5 nights in Nov 2024

10/10 Excellent

Charles R.

Stayed 2 nights in Oct 2024

2/10 Terrible

Mary

Disliked: Cleanliness, staff & service, property conditions & facilities
Our TV didn’t work. People were smoking marijuana. Inside their room and it was all in the vents
Stayed 2 nights in Oct 2024

4/10 Poor

Christina

Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Housekeeping would not give me more towels or soap when asked for. They would even try to come in the room when I put up the door sign up with no consideration
Stayed 4 nights in Oct 2024

10/10 Excellent

Mona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

super clean

one of the cleavnest hotels that we have been to
Stayed 1 night in Oct 2024

6/10 Okay

catherine

Liked: Cleanliness, staff & service, room comfort
Room was clean and beds were comfortable. I would not stay there again because of a few things. We went to an event and when we returned to hotel there was not 1 available parking spot. Had to park in the neighboring buisness, they make a paper copy of you license and credit card and keep it in a file, you dont get it back, even though they enter it into the computer system. This is an obsolete and unsafe process. Went to get coffee in the am and when i went back up to room our keys were already deactivated
Stayed 1 night in Oct 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

TRACY, jaffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Sep 2024

4/10 Poor

Dean

Travelled with family
Disliked: Cleanliness, staff & service, room comfort

Not cleaning room in between days if stay

The overall stay was pleasant. However, this was the second consecutive time I stayed here for two nights and my room wasn’t cleaned after the first night. Each time the housekeeper knocked on my door at 8:00 am and I was sleeping. Each time I spoke with the housekeeper as I was leaving my room for the day. But unforced after asking them to clean my room they failed to do so. I really like this hotel. But find it very unprofessional that you can’t check in until 3pm because they need to clean rooms, which I totally understand, but that means they have all day to get to clean your room and just because you don’t answer your door at 8 am doesn’t give them an excuse not to clean your room.
Stayed 2 nights in Oct 2024

2/10 Terrible

Marrandia

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Arlington

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and peaceful stay
Stayed 1 night in Oct 2024

4/10 Poor

Felicia

Disliked: Staff & service
Was bitten by bedbugs and I complained about it and NOTHING was done. I was told that a supervisor would call me back and no one took the time to get back to me. I spent nearly $650 for the 3 days
Stayed 2 nights in Sep 2024

6/10 Okay

Sherrel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Debra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean comfortable and convenient we had a relaxing stay after a long day of driving
Stayed 1 night in Sep 2024