Hotel Indigo Napa Valley by IHG

3.5 star property

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Photo gallery for Hotel Indigo Napa Valley by IHG

Reception
Exterior
Terrace/patio
Premium bedding, in-room safe, desk, iron/ironing board
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Parking available
  • Gym

Explore the area

Map
4195 Solano Avenue, Napa, CA, 94558
  • Balloons Above the Valley
    ‪2 min drive‬
  • Oxbow Commons
    ‪6 min drive‬
  • Napa Valley Wine Train
    ‪6 min drive‬
  • Napa, CA (APC-Napa Valley)
    ‪19 min drive‬

Room options

Standard Room

  • Sleeps 2
  • 1 Twin Bed OR 2 Twin Beds

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Mobility Accessible (Mobility Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Mobility Accessible (Mobility, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Hotel Indigo Napa Valley by IHG

Hotel in Napa with a 24-hour fitness center and a 24-hour business center
This smoke-free hotel features an outdoor pool, a restaurant, and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Housekeeping is available on request.
Hotel Indigo Napa Valley by IHG offers 115 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature premium bedding. 42-inch flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Napa hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Hotel Indigo Napa Valley by IHG. During your stay, you'll be within walking distance of Balloons Above the Valley. Free WiFi in public areas, an outdoor pool, and a restaurant are available. This property offers pet-friendly amenities like an off-leash area.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Self parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 2-minute drive from Balloons Above the Valley and a few minutes from Napa Premium Outlets
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including an off-leash area
Hotel Indigo Napa Valley by IHG offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 409 square feet (38 square meters) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Hotel Indigo Napa Valley by IHG. Parking is available for a fee.

This 3.5-star Napa hotel is smoke free.

Cupa - This restaurant serves breakfast only. Guests can enjoy drinks at the bar.

Languages

Chinese (Mandarin), English, French, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Uncovered self parking on site (USD 10.29 per day)
  • Wheelchair-accessible parking available

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Coffee/tea in a common area

Restaurants on site

  • Cupa

Things to do

  • 24-hour fitness centre
  • Outdoor pool

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • Lift
  • Front-desk safe
  • Reception hall
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (409 square feet)
  • A meeting room

Outdoors

  • Pool sunloungers
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • Rooftop garden
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • An off-leash area is available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: USD 10.29 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:00 AM to 9:00 PM.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Indigo Napa Valley
Ivy Hotel Napa
Best Western Premier Ivy Hotel Napa Valley
Best Western Premier Ivy Hotel Napa
Ivy Napa

Hotel Indigo Napa Valley by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 512 out of 1003 reviews
Rating 8 - Good. 259 out of 1003 reviews
Rating 6 - Okay. 134 out of 1003 reviews
Rating 4 - Poor. 51 out of 1003 reviews
Rating 2 - Terrible. 47 out of 1003 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Napa Wedding
We were in town to attend our granddaughter's wedding but couldn't afford a room at the wedding venue. We looked up hotels near her venue and found Hotel Indigo with much better pricing. They also made an exception and let us into our room early so we could change before the wedding. The room was clean, beautifully decorated and the bed was really, really comfortable. If we could we would have stayed longer. Next time we come to Napa this is where we will stay!
Stayed 1 night in Nov 2024

10/10 Excellent

Alice

Stayed 2 nights in Nov 2024

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It honestly was pretty much perfect to have as our home base while we visited wineries etc. We did find that the room was a bit dark and could have used brighter lighting.
Stayed 5 nights in Nov 2024

10/10 Excellent

Aurea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

María

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Rooms were spacious, and beds really comfortable. Great location and value for money. Could improve cleanliness on the rooms, specially having carpets, seems they did a really poor job vacuuming.
Stayed 2 nights in Nov 2024

10/10 Excellent

Deimante

Stayed 1 night in Nov 2024

10/10 Excellent

Joel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Rockwood

Stayed 1 night in Oct 2024

10/10 Excellent

Greg

Liked: Property conditions & facilities, room comfort
Very nice hotel with a great staff
We’ve stayed at other Indigo properties in the past and have always enjoyed our stays. While the one in Napa was a little older, it was well ordered, clean and comfortable. The sitting area was really nice and offered plenty of light. The service and staff are exceptional, friendly and professional.The bonus was it was very close to one of our dearest friends.
Stayed 2 nights in Nov 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Agnieszka

Liked: Staff & service, property conditions & facilities
We stayed at Indigo for 2 nights. It is a very clean and updated property. We had a dog with us. It was a very nice stay. It is a relatively short drive to downtown. We highly recommend it.
Stayed 2 nights in Nov 2024

6/10 Okay

Donna

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Hospitality starts at the front desk check in
Both people at front desk check in were rude and unwelcoming. The women checked us in, gave us 2 keys that stopped working the next morning and never told us that parking ( in the mostly empty lot) was an additional $10. All fees, on principle at the least if not by law, should be disclosed. The 2 people (different from check in) at the desk for checkout were warm, accommodating and generous. The room was very comfortable and very clean.
Stayed 1 night in Nov 2024

6/10 Okay

kari, San Mateo

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small, but updated rooms. Walls were thin. Over it was acceptable.
Stayed 2 nights in Nov 2024

8/10 Good

Rob

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Danielle

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome time in Napa! Staff was great
Stayed 2 nights in Oct 2024

8/10 Good

George, JERSEY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great cheaper hotel in convenient location
Stayed 2 nights in Oct 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

8/10 Good

Leila

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had to wait awhile to check in. It was pretty late but I couldn’t find anyone. It’s very clean and comfy. Room layout was great it was clean for the most part. Issues I had was there was mold on the shower head. You can also hear people talk outside in the hall.
Stayed 1 night in Nov 2024

10/10 Excellent

Rosemary

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet nice, roomy and clean
Stayed 1 night in Oct 2024

10/10 Excellent

Lynda

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Kaoru

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Mixed residential area that was quite and seemed very safe. The room was spacious.
Stayed 3 nights in Oct 2024

10/10 Excellent

Susana

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Patricia

Stayed 2 nights in Oct 2024

10/10 Excellent

Ruan, BEAUMONT

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 1 night in Oct 2024

8/10 Good

Margot

Liked: Cleanliness
Room cramped, noisy. Beds comfortable.
Stayed 2 nights in Oct 2024