Hotel Indigo Napa Valley, an IHG Hotel

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Indigo Napa Valley, an IHG Hotel

Reception
Breakfast served
View from property
Premium bedding, in-room safe, desk, iron/ironing board
Exterior

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pet-friendly
  • Pool
  • Bar
    Bar
  • Parking available
    Parking available
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping

Explore the area

Map
4195 Solano Avenue, Napa, CA, 94558
  • Balloons Above the Valley
    2 min drive
  • Oxbow Commons
    6 min drive
  • Napa Valley Wine Train
    6 min drive
  • Napa, CA (APC-Napa Valley)
    16 min drive

Room options

Standard Room

  • Sleeps 2
  • 1 Twin Bed OR 2 Twin Beds

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Mobility Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

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About this property

Hotel Indigo Napa Valley, an IHG Hotel

Hotel in Napa with a 24-hour fitness center and a 24-hour business center
This smoke-free hotel features an outdoor pool, a restaurant, and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Housekeeping is available on request.
Hotel Indigo Napa Valley, an IHG Hotel offers 115 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature premium bedding. 42-inch flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Napa hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Hotel Indigo Napa Valley, an IHG Hotel. During your stay, you'll be within walking distance of Balloons Above the Valley. Free WiFi in public areas, an outdoor pool, and a restaurant are available. This property offers pet-friendly amenities like an off-leash area.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Self parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 2-minute drive from Balloons Above the Valley and a few minutes from Andretti Winery
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including an off-leash area
Hotel Indigo Napa Valley, an IHG Hotel offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 409 square feet (38 square meters) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Hotel Indigo Napa Valley, an IHG Hotel. Parking is available for a fee.

This 3.5-star Napa hotel is smoke free.

Cupa - This restaurant serves breakfast only. Guests can enjoy drinks at the bar.

Languages

Chinese (Mandarin), English, French, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Uncovered self parking on site (USD 10.29 per day)
  • Wheelchair-accessible parking available

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Coffee/tea in a common area

Restaurants on site

  • Cupa

Things to do

  • 24-hour fitness centre
  • Outdoor pool

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • Lift
  • Front-desk safe
  • Reception hall
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (409 square feet)
  • A meeting room

Outdoors

  • Pool sunloungers
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • Rooftop garden
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • An off-leash area is available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: USD 10.29 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 8:00 AM to 9:00 PM.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Indigo Napa Valley
Ivy Hotel Napa
Best Western Premier Ivy Hotel Napa Valley
Best Western Premier Ivy Hotel Napa
Ivy Napa

Hotel Indigo Napa Valley, an IHG Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 513 out of 1003 reviews" "
Rating 8 - Good. 267 out of 1003 reviews" "
Rating 6 - Okay. 131 out of 1003 reviews" "
Rating 4 - Poor. 52 out of 1003 reviews" "
Rating 2 - Terrible. 40 out of 1003 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Michael

Liked: Amenities, property conditions & facilities
First hotel that charged me for parking car in their lot. $10/night. Staff was never present at the front desk at night when we ate dinner or in the morning at check out. I have to wait and see if there were anymore charges besides parking put on my credit card.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jaime

Stayed 2 nights in Aug 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Leonor

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was kind
Stayed 3 nights in Aug 2024

10/10 Excellent

Ayleen

Liked: Cleanliness, staff & service, property conditions & facilities
Plenty of parking. Nice clean space
Stayed 2 nights in Jun 2024

8/10 Good

Edwina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

eve

Stayed 2 nights in Aug 2024

10/10 Excellent

Bernardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, very satisfied
Stayed 3 nights in Aug 2024

6/10 Okay

Amanda

Stayed 1 night in Aug 2024

10/10 Excellent

Karanpreet

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great!
Stayed 2 nights in Aug 2024

8/10 Good

Monique

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
It seems more like a motel in a suburban area & right on the train tracks. However, it was quite, clean, good service & breakfast was great.
Stayed 2 nights in Aug 2024

6/10 Okay

Susan

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Front Desk staff was rude and not accomodating.
Stayed 1 night in Aug 2024

10/10 Excellent

Tiffany

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Kaushik

Liked: Cleanliness, staff & service, property conditions & facilities
The property was just a hotel , nothing special about and the location was middle of no where and not even beautiful or pretty . Other than that it ok a nice and comfortable stay
Stayed 2 nights in Jul 2024

8/10 Good

Henry

Travelled with family
Liked: Cleanliness, property conditions & facilities
The property itself is great and in excellent conditions. The overall 4 star rating is due to the staff lack of customer service and also charging separately for parking when there were ample parking spaces.
Stayed 2 nights in Jul 2024

2/10 Terrible

Kenneth

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Booking was not found Hotel was sold out but had sold me a room Hotel ended up giving us a handicap room
Stayed 1 night in Jul 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff!
Stayed 1 night in Jul 2024

10/10 Excellent

Carol

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its been awhile since we've travelled and this was a wonderfully peaceful trip. Your staff was helpful, friendly and courteous with smiles all around. Thank you
Stayed 3 nights in Jul 2024

8/10 Good

Nikolaas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Junyuan

Liked: Cleanliness
Stayed 1 night in Jul 2024

10/10 Excellent

Bridgett

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not like being charged $8 for parking. This fee was not disclosed at the time I made the room reservation. It needs to be disclosed on your website and thru all 3rd party reservation systems like Expedia. I did like the size of the room and the modern bathroom. There needs to be more than one towel hook in the bathroom.
Stayed 1 night in Jul 2024

10/10 Excellent

Yessenia

Stayed 2 nights in Jul 2024

6/10 Okay

Alexis

Stayed 2 nights in Jul 2024

8/10 Good

Patti

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Angela

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Clean, comfortable room; just a little tight for 3 adults. Staff was great.
Stayed 3 nights in Jul 2024