Mystic River Hotel & Suites Near Casinos

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mystic River Hotel & Suites Near Casinos

Interior entrance
Property entrance
Deluxe Room, 2 Queen Beds
Courtyard
Exterior

Reviews

5.4 out of 10

Popular amenities

  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included

Explore the area

Map
9 Whitehall Avenue, Mystic, CT, 06355
  • Olde Mistick Village
    10 min walk
  • Mystic Aquarium and Institute for Exploration
    12 min walk
  • Hartford Healthcare Mystic Health Center
    2 min drive
  • New London, CT (GON-Groton - New London)
    10 min drive

Room options

Room, 2 Double Beds

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Accessible

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed, Jetted Tub

  • 60 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed

  • 60 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Mystic River Hotel & Suites Near Casinos

Hotel with free parking, near Mystic Aquarium and Institute for Exploration
Along with a fitness center, this smoke-free hotel has coffee/tea in a common area and a microwave in a common area. Free WiFi in public areas and free self parking are also provided. Additionally, a refrigerator in a common area, conference space, and dry cleaning are onsite.
Mystic River Hotel & Suites Near Casinos offers 147 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they enjoy the helpful staff at Mystic River Hotel & Suites Near Casinos. During your stay, you'll be within walking distance of Mystic Aquarium and Institute for Exploration. Features include free WiFi in public areas and free self parking, plus a gym.
  • Free WiFi
  • Free self parking
  • Amenities include locker space, a meeting room, and conference space
  • Onsite recreation includes a gym
  • Guests speak favorably about the clean accommodations and the helpful staff
  • 12 minutes by foot from Mystic Aquarium and Institute for Exploration and a 2-minute drive from Mystic Seaport - The Museum of America and the Sea
As a guest of Mystic River Hotel & Suites Near Casinos, you'll find a fitness center, a terrace, and a vending machine. Event space at this hotel measures 2442 square feet (227 square meters) and includes conference space. Public spaces have free WiFi. An arcade/game room, multilingual staff, and a garden are also featured at the business-friendly Mystic River Hotel & Suites Near Casinos. Free self parking is available.

This Mystic hotel is smoke free.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee/tea in a common area

Things to do

  • Arcade/games room
  • Fitness centre

Family friendly

  • Arcade/games room
  • Microwave
  • Fridge
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lockers available
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff

Business services

  • Conference space (2442 square feet)
  • A meeting room

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Assistive listening devices available
  • Braille signage
  • Handrails in stairwells
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Shared microwave
  • Shared fridge
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Soundproofing
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in fee: USD 20
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 20

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 20 (subject to availability)
  • Late check-out fee: USD 20 (subject to availability)
  • An in-room refrigerator is available for an additional fee
  • In-room microwave fee: USD 10 per night
  • Rollaway bed fee: USD 20.0 per night
  • Facilities fee: USD 25 per accommodation, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Ramada Mystic Hotel
Mystic River & Suites Casinos
Mystic River Hotel & Suites Near Casinos Hotel
Mystic River Hotel & Suites Near Casinos Mystic
Mystic River Hotel & Suites Near Casinos Hotel Mystic

Mystic River Hotel & Suites Near Casinos Reviews

Reviews

5.4
Rating 10 - Excellent. 139 out of 1000 reviews" "
Rating 8 - Good. 175 out of 1000 reviews" "
Rating 6 - Okay. 207 out of 1000 reviews" "
Rating 4 - Poor. 188 out of 1000 reviews" "
Rating 2 - Terrible. 291 out of 1000 reviews" "

5.8/10

Cleanliness

6.6/10

Staff & service

4.8/10

Amenities

4.8/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

2/10 Terrible

Carla, Brick

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
I had reached out prior to arrival to let them know we would arrive very late. Upon arrival our room had been given away and we were assigned a different room. There were 5 of us and only two double beds. The clerk was very apologetic and got manager on phone who ended up yelling and screaming as well as threatening to call the police all because we requested refund. No way could we have stayed so we left with a child in tow and found another hotel. This is actually the second incident I have experienced in bad service since I have booked through Expedia and unfortunately twice within 2 years. Would not recommend this hotel as there needs to be much improvement to the property and management.
Stayed 1 night in Aug 2024

2/10 Terrible

Brian

Travelled with family, Travelled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
People gathering in the unlit areas of parking lot and around the premises late at night upon arrival. Staff unwilling to issue refund even though I refused to stay. Do not trust photos on website, the property is gross. Please read other reviews before booking. THEY WILL NOT GIVE YOU YOUR MONEY BACK.
Stayed 1 night in Aug 2024

6/10 Okay

Christine, Bridgeport

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
The rooms were clean. The property was quiet, beds were comfortable and close to all attractions. Couldn’t beat the price. Outdated and pool was broken but again. Couldn’t beat the price.
Stayed 1 night in Aug 2024

10/10 Excellent

Yadira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is super nice. Rooms are clean and very comfortable. Will be staying here again!! Yadira Martinez
Stayed 4 nights in Aug 2024

4/10 Poor

Ellen

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Deep Cleaning Needed
The hotel needs serious upkeep. The pool was closed and judging by the roof, it was easy to see why as chunks of the roof were coming off and moss was coming off the fascia. The room had not been vacuumed in I’m not sure how long and the bathroom door had patches all over it from something! There was no cable and the mattress was on a metal military style bunk-no box spring. There was also no elevator so we had to carry our luggage. Lastly, there was no pack-n-play for our youngest guest!!!
Stayed 2 nights in Aug 2024

8/10 Good

elizabeth, va beach

Travelled with family
Liked: Cleanliness, staff & service
It is coming back!! Place was clean and personnel was amazing!! We will stay there sgain
Stayed 3 nights in Aug 2024

2/10 Terrible

Jennie

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Kathleen A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mystic trip
Room was fine, newly remodeled. Outside needs work, weeds, broken door entry.
Stayed 1 night in Aug 2024

10/10 Excellent

Brian

Stayed 7 nights in Aug 2024

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Christine

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

4/10 Poor

Adrianne

Travelled with partner
Stains on bed spread, baseboard broken in room, crack in bathroom
Stayed 1 night in Aug 2024

10/10 Excellent

Brian

Stayed 2 nights in Aug 2024

10/10 Excellent

Steven

Stayed 1 night in Aug 2024

10/10 Excellent

Carlos

Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Howard

Stayed 1 night in Jul 2024

4/10 Poor

Jaymie

The bathroom was very dirty hair in tub and on floor of bathroom.
Stayed 2 nights in Aug 2024

10/10 Excellent

Vinicius

Stayed 1 night in Aug 2024

8/10 Good

Thomas

Disliked: Staff & service
Stayed 2 nights in Jul 2024

4/10 Poor

Elizabeth

Disliked: Cleanliness, amenities, property conditions & facilities
Marginal Very poor run down hotel. I drove past it thinking it was abandoned! No amenities, broken pool, broken refrigerator…Needs investors, or sell the property and start again.
Stayed 1 night in Jul 2024

8/10 Good

Karen

Travelled with group
Stayed 2 nights in Jul 2024

2/10 Terrible

Rebecca

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Tracey

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Weekend getaway
The hotel is dated on the outside, room was very clean and comfortable. Really quiet place. Can walk to DD, and Old Mystic shopping.
Stayed 1 night in Jul 2024

6/10 Okay

eunice

Travelled with family
Stayed 1 night in Jul 2024

2/10 Terrible

Barbara

Stayed 2 nights in Jul 2024