Hyatt Place Mystic

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hyatt Place Mystic

Property grounds
Lobby
Exterior
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Laundry
  • Housekeeping
  • Pet-friendly
  • Gym
  • 24/7 front desk

Explore the area

Map
224 Greenmanville Ave, Mystic, CT, 06355
  • Olde Mistick Village
    5 min walk
  • Mystic Diner & Restaurant
    5 min walk
  • Mystic Station
    3 min drive
  • New London, CT (GON-Groton - New London)
    14 min drive

Room options

Guest Room, Room, 2 Double Beds

  • 46 sq m
  • Sleeps 6
  • 2 Double Beds

Guest Room, Room, 1 King Bed

  • 46.3 sq m
  • Sleeps 4
  • 1 King Bed

Room (High Floor 1 King Bed)

  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room (High Floor 2 Double Beds)

  • 46 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed (Shower)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About this property

Hyatt Place Mystic

Hotel with free breakfast, a quick walk to Olde Mistick Village
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a snack bar/deli, a 24-hour business center, and a coffee shop/cafe are onsite.
Hyatt Place Mystic offers 79 accommodations with safes and designer toiletries. Accommodations offer separate sitting areas. Beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

This Mystic hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Our customers tell us they can't get enough of the free breakfast at Hyatt Place Mystic. During your stay, you're just a quick walk from Mystic Aquarium and Institute for Exploration. You'll find features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a gym
  • Guests really like the accommodations for the cleanliness, spaciousness, and overall comfort
  • Within a 10-minute walk of Olde Mistick Village and Mystic Aquarium and Institute for Exploration
  • Dogs welcome for a fee
Hyatt Place Mystic offers its guests a fitness center and a seasonal outdoor pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 752 square feet (68 square meters) and includes conference space. The business-friendly Hyatt Place Mystic also features concierge services, dry cleaning/laundry services, and express check-out. Self parking is free.

This 3-star Mystic hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Hyatt Place Mystic has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • On-site parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:30 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Things to do

  • Fitness centre
  • Seasonal outdoor pool

Family friendly

  • Free cots/infant beds
  • Microwave
  • Fridge
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (752 square feet)
  • Meeting rooms

Outdoors

  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 1:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 1 to April 14:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per week (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 15 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per week (maximum USD 175 per stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • The seasonal pool will open April 15 and close October 11.
  • Pool access available from 6:00 AM to 10:00 PM.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.

Property is also known as

Hyatt Place Hotel Mystic
Hyatt Place Mystic
Mystic Hyatt Place
Hyatt Mystic
Hyatt Place Mystic Hotel Mystic
Hyatt Place Mystic Hotel
Hyatt Place Mystic Hotel
Hyatt Place Mystic Mystic
Hyatt Place Mystic Hotel Mystic

Hyatt Place Mystic Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 685 out of 1005 reviews" "
Rating 8 - Good. 218 out of 1005 reviews" "
Rating 6 - Okay. 57 out of 1005 reviews" "
Rating 4 - Poor. 30 out of 1005 reviews" "
Rating 2 - Terrible. 15 out of 1005 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Tania

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The staff was great - very welcoming and helpful. Breakfast was ok, just typical items. The room was a big issue. The bathroom is so small, you can barely enter and close the door without being squished up against the toilet. The sink/makeup area is outside the bathroom, in the bedroom. Very inconvenient if someone is still sleeping and you are getting ready, since turning on the sink light, lights up the whole bedroom. There is no privacy to change. Such a strange set up and inconvenient enough not to return. If this were a discount hotel with lower rates, it might be acceptable, but paying $400 a night is definitely not worth the annoyance.
Stayed 2 nights in Sep 2024

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, walkable shops and restaurants near by, close drive to downtown Mystic.
Stayed 3 nights in Sep 2024

10/10 Excellent

Abraham

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Clean. Comfortable. Good workspace. Convenient to the conference I was attending.
Stayed 1 night in Feb 2024

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Deborah

Liked: Amenities, property conditions & facilities
Your receptionist had a personal issue they displayed in public About your company and coworkers Don’t want to hear about complaints about other employees why they are working They did not seem overworked They were not dressed professionally If I heard more than wants answer to customer no we don’t do that Ok But maybe have a alternative All in all I would return knowing your limitations
Stayed 2 nights in Sep 2024

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice pool and room layout was perfect
Stayed 2 nights in Sep 2024

10/10 Excellent

Gina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing from check in to check out and everything in between. They were all so friendly and helpful. It was such a clean and beautiful hotel. The grounds were lovely. Check out was at noon which was great and the complimentary beverages and snacks in the lobby were so thoughtful.
Stayed 1 night in Sep 2024

10/10 Excellent

Stamatia

Stayed 2 nights in Aug 2024

10/10 Excellent

Farihah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant stay.
Stayed 2 nights in Sep 2024

10/10 Excellent

Sean, Newtown

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

zhuping

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
professional and very friendly staff, convenient location, cozy and comfort room
Stayed 2 nights in Sep 2024

10/10 Excellent

Meybory

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Beautifully 😍
Stayed 1 night in Aug 2024

8/10 Good

Lancy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, we had a good stay
Stayed 2 nights in Aug 2024

10/10 Excellent

Alaina

Liked: Cleanliness
Stayed 1 night in Aug 2024

4/10 Poor

Richard k

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
not happy
for the price paid per night, we were not happy. the air conditioner roared on during the night and was so loud it woke us up 3 times. the walls between rooms are paper thin, kids were screaming and came right thru the walls. the "breakfast " was an assortment of looked like fake scrambled eggs, and tons of sugery offerings like cerals, blah waffles, fake syrups. the fruit bowl was unripe and hard melons, the strawberries were thawed (barely) frozen fruit. nothing healthy or good for you was offered, just slop for people who dont care what they put in themselves. the "gym" was 3 cardio bikes in a tiny room.. no weights, machines, nothing. as stated, for over 400 a nite it fell far short of what a 400 a nite room should have offered.
Stayed 1 night in Aug 2024

8/10 Good

Phillip

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2024

8/10 Good

Jill

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
All the staff was very sweet and helpful.
Stayed 3 nights in Aug 2024

10/10 Excellent

Andrea, Vienna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay! So convenient to the Mystic water front and the staff is awesome! I highly recommend.
Stayed 1 night in Aug 2024

8/10 Good

Michele

Stayed 2 nights in Aug 2024

8/10 Good

Alison

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean hotel, very friendly staff
Stayed 3 nights in Aug 2024

10/10 Excellent

Olivia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was easily accessible, friendly staff
Stayed 1 night in Aug 2024

10/10 Excellent

Lyn

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This has to be the cleanest hotel I have ever stayed at. I will definitely be back.
Stayed 3 nights in Aug 2024

10/10 Excellent

Foula

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was everything I expect in one... Clean, friendly and conveniently close to all the sites I wanted to visit. I would definitely revisit the Hyatt Place and/or recommend to anyone who wants to visit Mystic,CT.
Stayed 4 nights in Aug 2024

6/10 Okay

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The room could benefit from a renovation, especially the bathroom. The AC does not switch off. The breakfast had little selection. The location is nice, lots of dining options around.
Stayed 2 nights in Aug 2024