Hilton Mystic

3.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hilton Mystic

Courtyard
Lobby sitting area
Property grounds
Gift shop
Exterior

Reviews

8.4 out of 10

Very good

Popular amenities

  • 24/7 front desk
  • Bar
  • Room service
  • Gym
  • Breakfast available
  • Pool

Explore the area

Map
20 Coogan Blvd, Mystic, CT, 06355
  • Mystic Aquarium and Institute for Exploration
    2 min walk
  • Soundings Lounge
    1 min walk
  • Mystic Station
    7 min drive
  • New London, CT (GON-Groton - New London)
    16 min drive

Room options

One King Bed Deluxe

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible

  • 33 sq m
  • Sleeps 3
  • 1 King Bed

1 King Bed, Accessible, Non Smoking

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Standard Room

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

One King Bed, with Jetted Tub

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

About this property

Hilton Mystic

Hotel with free parking, steps from Mystic Aquarium and Institute for Exploration
An indoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a snack bar/deli, and conference space. Housekeeping is available on request.
Hilton Mystic offers 184 accommodations with MP3 docking stations and safes. Pillowtop beds feature down comforters and premium bedding. LCD televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of Hilton Mystic's great location. During your stay, you're just a quick walk from Mystic Aquarium and Institute for Exploration. Enjoy features like free WiFi in public areas and free self parking, plus an indoor pool.
  • Free WiFi
  • Free self parking
  • Enjoy American cuisine while dining at The Irons
  • Full breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Steps from Mystic Aquarium and Institute for Exploration and a 2-minute drive from Mystic Seaport - The Museum of America and the Sea
Hilton Mystic offers its guests an indoor pool and a 24-hour fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 8070 square feet (750 square meters) and includes conference space. A terrace, a vending machine, and gift shops/newsstands are also featured at the business-friendly Hilton Mystic. Free self parking is available.

This 3.5-star Mystic hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.
The Irons - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible van parking available
  • On-site parking includes off-street options

Food and drink

  • Full breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: USD 10-20 for adults and USD 0-10 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • The Irons

Things to do

  • 24-hour fitness centre
  • Indoor pool
  • Shopping centre

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Microwave
  • Pool gate
  • Fridge
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Housekeeping (on request)
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Business services

  • Conference space (8070 square feet)
  • Meeting rooms - 10

Outdoors

  • Picnic area
  • Terrace
  • Vineyard

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Lift door width (centimetres): 91
  • Hand-held shower head
  • Deep-pile carpet in room
  • Lever door handles
  • Phone accessibility kit
  • Pool hoist on site
  • Step-free path to entrance
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Fireplace in reception
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Down duvet
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • TV channels
  • LCD TV
  • MP3 dock
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-friendly workspace
  • Mobile key entry
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk, smart lock

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 16 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 10 to 20 for adults, and USD 0 to 10 for children
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests will receive smart lock details.

We should mention

  • Pool access available from 8:00 AM to 9:00 PM.
  • Up to 3 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Hotel Mystic
Hilton Mystic
Mystic Hilton
Hilton Mystic Hotel Mystic
Mystic Hilton Hotel
Hilton Mystic Hotel
Hilton Mystic Hotel
Hilton Mystic Mystic
Hilton Mystic Hotel Mystic

Hilton Mystic Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 538 out of 1004 reviews" "
Rating 8 - Good. 228 out of 1004 reviews" "
Rating 6 - Okay. 136 out of 1004 reviews" "
Rating 4 - Poor. 56 out of 1004 reviews" "
Rating 2 - Terrible. 46 out of 1004 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

DANA

Stayed 1 night in Jun 2024

4/10 Poor

Hailey

Stayed 1 night in Sep 2024

10/10 Excellent

James

Stayed 1 night in Aug 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Doug

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Timothy

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service
Nice but...
The overall impression of the Hilton Mystic was decent. It is a modern, clean, and easy to reach hotel. The check-in was nothing short of fantastic. The room, however, was adequate at best, the bed uncomfortable. The service in the bar, there for a beer around 9:00 p.m. was simply deplorable. I finished my beer and waited ten minutes for someone to attend me. One of the two bartenders was too busy watching the football game on the other side of the bar.
Stayed 1 night in Sep 2024

10/10 Excellent

Nicholas

Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel near many restaurants and attractions. We had issue with our toilet and they changed our room right away. We recommend this hotel if you are visiting Mystic.
Stayed 1 night in Sep 2024

4/10 Poor

Paul

The bathroom was filthy and and needs repair.
Stayed 1 night in Sep 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice landscape
Stayed 1 night in Sep 2024

8/10 Good

Maureen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 1 night in Sep 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Very close to Mystic Village
Stayed 2 nights in Aug 2024

10/10 Excellent

ANGELA, Old bridge

Liked: Cleanliness, amenities
Beautiful hotel grade service, friendly atmosphere close to everything
Stayed 1 night in Aug 2024

10/10 Excellent

Armando

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nice hotel, rooms were super clean. Loved how it was within walking distance of Mystic Village. Would definitely recommend checking it out
Stayed 1 night in Aug 2024

10/10 Excellent

Anissa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
/
Stayed 1 night in Aug 2024

10/10 Excellent

David, Centre Hall

Liked: Amenities
Pool was awesome. Staff was very polite and attentive. Every part of the hotel pays homage to the hard working women and men of Mystic in the era of wooden shipbuilding and commercial fishing for cod, lobsters, and oysters. Short walk to the awesome aquarium and Old Mystic Village. There are plenty of spots to hang out and relax inside and outside the hotel. We would highly Recommend!
Stayed 2 nights in Sep 2024

8/10 Good

William

Travelled with partner
Liked: Cleanliness
Room was fine, bathroom needs upgrading. Tv didn't work, called front desk at 7:00, repair person arrived at 9:00. We were in bed. Ccoulduuseuse some upupgradig.
Stayed 2 nights in Sep 2024

6/10 Okay

Michael

Disliked: Staff & service, property conditions & facilities
Shower gel was out for our entire stay. Asked twice for it to be refilled but it never was. Pillowcase dirty on check in and tv was not working
Stayed 2 nights in Sep 2024

6/10 Okay

jeanette

Stayed 2 nights in Aug 2024

6/10 Okay

Cecile, Fresh Meadows

Liked: Property conditions & facilities
I was a bit disappointed in my stay. While the facility was clean, I found the staff lacking. One hint that shocked me was that as I arrived before the 4:00pm check in time, I would have to pay $25 to be texted when my room was ready. What? Never have I ever encountered this. Also, housekeeping was lax. The sheets had a few stains and I was told the bedding would be changed and it wasn’t. Another day, after exploring Mystic for the day, I came back to my room at 5:30pm to find my room had not been cleaned. And upon check out, the desk staff was most robotic. No personality, no pleasantries. Just looked like she didn’t want to be there. A most disappointing experience in total.
Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved staying here - super convenient to all the local destinations. Walkable to the aquarium and olde mystic village - short drive to everything else! Great for families
Stayed 2 nights in Aug 2024

10/10 Excellent

JoAnn

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was a very convenient location for us
Stayed 1 night in Sep 2024

8/10 Good

Sanita

Travelled with family, Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
I like that it's near mystic old village and Downtown. It was convenient location with lots of tourist things to do and great food options especially by the river. The pool is definitely outdated and needs renovations...the bathrooms and bedrooms are old...the sinks and toilet and bathroom are small and low ....the radiator is old looking. They definitely need to upgrade....the hotel staff wasn't engaging and didn't have activities as planned for the kids..it's decent if you just going to sleepover
Stayed 1 night in Sep 2024

8/10 Good

Jacob

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Kristy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely recommend. Great location, had a great stay.
Stayed 2 nights in Mar 2024