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Hilton Mystic

3.5 star property

Choose dates to view prices

Photo gallery for Hilton Mystic

Courtyard
Property grounds
Exterior
Lobby sitting area
Gift shop

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Gym
  • Bar

Explore the area

Map
20 Coogan Blvd, Mystic, CT, 06355
  • Mystic Aquarium and Institute for Exploration
    ‪2 min walk‬
  • Mystic Seaport - The Museum of America and the Sea
    ‪2 min drive‬
  • Mystic Seaport
    ‪3 min drive‬
  • New London, CT (GON-Groton - New London)
    ‪16 min drive‬

Room options

View all photos for One King Bed Deluxe

Premium bedding, down duvets, pillow-top beds, in-room safe

One King Bed Deluxe

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible

  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Bed, Accessible, Non Smoking

Premium bedding, down duvets, pillow-top beds, in-room safe

1 King Bed, Accessible, Non Smoking

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Premium bedding, down duvets, pillow-top beds, in-room safe

Standard Room

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for One King Bed, with Jetted Tub

One King Bed, with Jetted Tub

One King Bed, with Jetted Tub

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Holiday Inn Express Mystic by IHG

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.3 out of 5, Excellent, (1054)
The price is €200
for 1 room
includes taxes & fees
17 Apr - 18 Apr
Holiday Inn Express Mystic by IHG

About this property

Hilton Mystic

Hotel with free parking, steps from Mystic Aquarium and Institute for Exploration
An indoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a snack bar/deli, and conference space. Housekeeping is available on request.
Hilton Mystic offers 184 accommodations with MP3 docking stations and safes. Pillowtop beds feature down comforters and premium bedding. LCD televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of Hilton Mystic's great location. During your stay, you're just a quick walk from Mystic Aquarium and Institute for Exploration. Enjoy features like free WiFi in public areas and free self parking, plus an indoor pool.
  • Free WiFi
  • Free self parking
  • Enjoy American cuisine while dining at The Irons
  • Full breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Steps from Mystic Aquarium and Institute for Exploration and a 2-minute drive from Mystic Seaport - The Museum of America and the Sea
Hilton Mystic offers its guests an indoor pool and a 24-hour fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 8070 square feet (750 square meters) and includes conference space. A terrace, a vending machine, and gift shops/newsstands are also featured at the business-friendly Hilton Mystic. Free self parking is available.

This 3.5-star Mystic hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.
The Irons - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible van parking available
  • Onsite parking includes off-street options

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 10 to 20 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Irons

Things to do

  • 24-hour gym
  • Indoor pool
  • Shopping centre
  • TV in common areas
  • Vineyard

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Pool gate
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10 meeting rooms
  • 8,070 square feet of conference space

Outdoors

  • Picnic area
  • Terrace
  • Vineyard

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Hand-held showerhead
  • High-pile carpet in room
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with premium cable channels
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk, smart lock

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 16 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 10 to 20 for adults, and USD 0 to 10 for children
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests will receive smart lock details.

We should mention

  • Pool access available from 8:00 AM to 9:00 PM.
  • Up to 3 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Hotel Mystic
Hilton Mystic
Mystic Hilton
Hilton Mystic Hotel Mystic
Mystic Hilton Hotel
Hilton Mystic Hotel
Hilton Mystic Hotel
Hilton Mystic Mystic
Hilton Mystic Hotel Mystic

Hilton Mystic Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 570 out of 1045 reviews
Rating 8 - Good. 233 out of 1045 reviews
Rating 6 - Okay. 136 out of 1045 reviews
Rating 4 - Poor. 56 out of 1045 reviews
Rating 2 - Terrible. 50 out of 1045 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Theresa

Travelled with family
Liked: Cleanliness, amenities
It was not a good experience. Our room was adjacent to the pool and it opens at 6 in the morning and children were running around screaming. There is plently of parking but the only entrance is through the front door. It was rainig and there is no covering walking around the building. There was no blow dryer in the room. We had to ask to have the room done. It took forever to check in. the floor of the shower was extremely slipery and there was nothing to hold on to getting in or out of the shower. I also left my fur coat when I left and it took over two hours for someone on the phone to tell me they had it. I called 4 hours after I had checked out. It's almost impossible to reach the front desk for anythig.
Stayed 2 nights in Dec 2024

2/10 Terrible

Lori

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

Alex

Stayed 2 nights in Dec 2024

2/10 Terrible

Andrea

Stayed 1 night in Dec 2024

4/10 Poor

Joseph

Stayed 1 night in Dec 2024

2/10 Terrible

Katherine

Travelled with family
Disliked: Staff & service, room comfort
Not a good experience at all. The room was not ready at 4 for check in because the toilet was clogged (finally got in at 5:40pm) One of the reasons we went was for the pool for the kids on vacation (it was closed the entire day and night due to maintenance) and our tv did not work in our room.
Stayed 1 night in Dec 2024

10/10 Excellent

Gerhard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Tracey

Stayed 1 night in Dec 2024

8/10 Good

Oded

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Susan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Raymond

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was well kept, clean and safe.
Stayed 2 nights in Dec 2024

10/10 Excellent

Victor

Stayed 2 nights in Nov 2024

4/10 Poor

Jennifer

Travelled with family, Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Our family booked this stay on Christmas Day to enjoy the onsite amenities and unfortunately was very disappointed. Not only was the indoor pool very cold when we arrived, but the pool movie showing was horrible! There were red lines streaming across the movie and you could barely hear it! We were hoping to give our girls a different experience for Christmas but overall was not what we expected for Hilton quality. Additionally the onsite front desk staff needs to work on their courtesy and friendly interaction with their guests. We were met with a very rude welcome and we’re not told any information about hotel amenities, or what direction to go to find our room/ elevator. Highly disappointed.
Stayed 1 night in Dec 2024

6/10 Okay

Vanessa

Stayed 1 night in Dec 2024

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

James, NEW LONDON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I
Stayed 1 night in Dec 2024

10/10 Excellent

warren

Stayed 1 night in Nov 2024

8/10 Good

Anthony

Stayed 1 night in Dec 2024

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Monica

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Room was fine. Trying using pool but it was cold and so was the pool room
Stayed 1 night in Dec 2024

10/10 Excellent

Jennifer

Stayed 1 night in Dec 2024

10/10 Excellent

Allen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Dec 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Front Desk Staff Needs Some Work
The front desk staff was less than helpful. All of the people I dealt with were rude; however, the restaurant staff were amazing. They all went out of their way to assist all the customers!
Stayed 2 nights in Dec 2024

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

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