Shoreline Inn & Conference Center, Ascend Hotel Collection

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Shoreline Inn & Conference Center, Ascend Hotel Collection

Suite, 1 King Bed, Non Smoking (Upgrade)
2 restaurants, breakfast served
2 bars/lounges
Indoor pool, seasonal outdoor pool, pool loungers
Exterior

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Hot tub
  • Bar
  • Pool
  • Room service
  • 24/7 front desk
  • Gym

Explore the area

Map
750 Terrace Point Blvd, Muskegon, MI, 49440
  • VanDyk Mortgage Convention Center
    7 min walk
  • Mercy Health Arena
    8 min walk
  • The Lake House Waterfront Grille
    1 min walk
  • Muskegon, MI (MKG-Muskegon County)
    16 min drive

Room options

Standard Room, 1 King Bed, Non Smoking

  • 27 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Suite, Multiple Beds, Non Smoking

  • 37 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

Room, 2 Queen Beds, Non Smoking

  • 37 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Non Smoking

  • 37 sq m
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, Multiple Beds Smoking policy Non-smoking

  • 37 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

Suite, 1 King Bed, Non Smoking (Upgrade)

  • 37 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

Shoreline Inn & Conference Center, Ascend Hotel Collection

Victorian hotel with 2 restaurants and 2 spa tubs
Along with 2 restaurants, this smoke-free hotel has a marina and an indoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include 2 bars/lounges, a fitness center, and a 24-hour business center. Change of towels is available on request.
Shoreline Inn & Conference Center, Ascend Hotel Collection offers 140 accommodations with coffee/tea makers and hair dryers. 27-inch flat-screen televisions come with premium satellite channels. Accommodations at this 3-star hotel have kitchenettes with microwaves. Bathrooms include bathtubs or showers and complimentary toiletries.

This Muskegon hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

2 spa tubs are on site along with an indoor pool. In addition to a seasonal outdoor pool, other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Shoreline Inn & Conference Center, Ascend Hotel Collection. During your stay, you're just a quick walk from VanDyk Mortgage Convention Center. Features include free WiFi in public areas and free self parking, plus 2 restaurants.
  • Free WiFi
  • Free self parking
  • For dining with a beachfront location, stop by The Lake House Waterfront, one of the property's 2 restaurants and 2 bars/lounges
  • Take a swim in the indoor and seasonal outdoor pools or soak in the 2 spa tubs
  • Services include dry cleaning/laundry, luggage storage, and wedding services
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Within a 10-minute walk of VanDyk Mortgage Convention Center and Frauenthal Center for the Performing Arts
Shoreline Inn & Conference Center, Ascend Hotel Collection offers its guests a marina, 2 spa tubs, an indoor pool, and a fitness center. There are 2 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and 5 meeting rooms. Event space at this hotel measures 5000 square feet (465 square meters) and includes a conference center. A seasonal outdoor pool, a library, and barbecue grills are also featured at the business-friendly Shoreline Inn & Conference Center, Ascend Hotel Collection. Self parking is free.

This Victorian Muskegon hotel is smoke free.

The Lake House Waterfront - This beachfront restaurant serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
The Lake Effect Bistro - This beachfront bistro serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
The Lake Effect Bistro - This beach coffee shop serves breakfast and light fare. Open daily.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges
  • Room service available

Restaurants on site

  • The Lake House Waterfront
  • The Lake Effect Bistro
  • The Lake Effect Bistro

Things to do

  • 2 hot tubs
  • Arcade/games room
  • Fitness centre
  • Indoor pool
  • Seasonal outdoor pool

Family friendly

  • Arcade/games room
  • Free cots/infant beds
  • Corner/local shop
  • Indoor pool
  • Kitchenette
  • Laundry facilities
  • Microwave
  • Mini-fridge
  • Rollaway/extra beds (surcharge)
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Gift shop/newsstand
  • Corner/local shop
  • Library
  • Reception hall
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (5000 square feet of space)
  • Meeting rooms - 5

Outdoors

  • BBQ grill(s)
  • Dock
  • Marina on site
  • Outdoor furniture
  • Picnic area
  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Pool hoist on site
  • Step-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 27-inch flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Microwave
  • Mini fridge

More

  • Desk
  • Desk chair
  • Electrical adapters/chargers
  • Free local calls
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Soundproofing

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities will be closed during the winter:
  • One of the swimming pools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 21 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 6:00 AM to 11:00 PM.
  • Children 21 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Shoreline Hotel
Shoreline Inn Conference C Ascend Hotel Collection
Shoreline Inn Conference Center Ascend Hotel Collection
Shoreline Inn Conference Center an Ascend Collection Hotel
Shoreline Inn & Conference Center, Ascend Hotel Collection Hotel

Shoreline Inn & Conference Center, Ascend Hotel Collection Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 617 out of 1002 reviews" "
Rating 8 - Good. 223 out of 1002 reviews" "
Rating 6 - Okay. 102 out of 1002 reviews" "
Rating 4 - Poor. 28 out of 1002 reviews" "
Rating 2 - Terrible. 32 out of 1002 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Rebecca

Liked: Staff & service, property conditions & facilities
The a/c was very loud and ran 24/7! Did not sleep well because of the noise. The advertised continental breakfast was nonexistent the first two mornings and was very disappointing the last day! Beautiful hotel and very nice staff!
Stayed 3 nights in Sep 2024

10/10 Excellent

Paty

Stayed 1 night in Aug 2024

6/10 Okay

Edward, Charter Township of Clinton

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Very small room asked for lake view and got a highway view. Not even a coffee station for a complementary cup overrated and overpriced
Stayed 2 nights in Sep 2024

10/10 Excellent

Mohamed

Stayed 2 nights in Aug 2024

8/10 Good

Erik

Stayed 4 nights in Aug 2024

10/10 Excellent

Alice

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 4 nights in Sep 2024

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
Terriffic experience.
Stayed 3 nights in Sep 2024

10/10 Excellent

Anthony

Stayed 1 night in May 2024

10/10 Excellent

shawna

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff very clean I stayed for 30 days and have no complaints
Stayed 7 nights in Sep 2024

8/10 Good

Race

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was avg.
Stayed 2 nights in Jul 2024

6/10 Okay

Tafra

Travelled with family
Liked: Staff & service
Nice location. Updates needed to rooms. Dim lighting, cracked office chair.
Stayed 3 nights in Sep 2024

10/10 Excellent

jodi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Beth

Liked: Amenities
Stayed 1 night in May 2024

10/10 Excellent

Chris

Stayed 3 nights in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Alysia

Liked: Amenities
Stayed 1 night in Sep 2024

6/10 Okay

GLEN

Travelled with family
The hotel was very dark! It is decorated with very dark colors. Needs a redo! Think next time have to stay at the Marriott. Staff was nice . Desk chair in very bad shape! Dark wallpaper! Dark curtains! With that beautiful view the hotel needs to look bright and airy!
Stayed 3 nights in Aug 2024

2/10 Terrible

Kosuke, Marshall

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
エレベーターの音がうるさくて寝れなかった
Stayed 1 night in Aug 2024

10/10 Excellent

Thomas

Stayed 1 night in May 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family Reunion
Stayed 2 nights in Aug 2024

2/10 Terrible

Jasmine

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Room was extremely dated and nothing like the pictures or reviews. The tub and bathroom was filled with mold and mildew. The whole hotel was dirty and dusty. The only positive was the front desk staff and the beautiful view. Definitely will not be staying here again for the price
Stayed 1 night in Aug 2024

10/10 Excellent

Jarred

Travelled with group
Stayed 1 night in Aug 2024

8/10 Good

Marcia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024