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La Palma au Lac

4-star property
Viale Verbano 29, Muralto, TI (01) 562 1066
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4.5 out of 5
Excellent!
See all 176 ebookers Reviews

"Location was perfect, breakfast was very good, staff were friendly & they had parking. The jacuuzzi with the view of Lake Maggiore was just awesome! " More

By a verified traveller on Wed 28 Oct 2020

Points Of Interest

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Classic Single Room, Mountain View

Bed Count 1 Queen Bed Maximum Occupancy 1 Max

Deluxe Double Room, Lake View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Junior Suite, Lake View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Superior Double Room, Lake View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Offer Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Comfort Double Room, Mountain View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at La Palma au Lac. During your stay, you're just a quick walk from Giardini Pubblici. Enjoy features like free WiFi in public areas, plus a full-service spa and a restaurant. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Treat yourself to body treatments, facials or manicures and pedicures at PALM LEAF SPA - FROM ASIA WITH LOVE - MASSAGE & ASIAN RITUALS
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • 10 minutes by foot from Piazza Grande and a 4-minute drive from Madonna del Sasso
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls

La Palma au Lac ratings based on 176 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for La Palma au Lac

Everyone (84) Couples (68) Family (14)
4 out of 5

Posted by on 7 May 2021

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5 out of 5
Location was perfect, breakfast was very good, staff were friendly & they had parking. The jacuuzzi with the view of Lake Maggiore was just awesome!

Posted by , from Netstal, CH on 28 Oct 2020

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Comment from Hotel Management

3 Nov 2020 by Stefanie Gärtner, Direktion

Dear guest thank you so much for your kind comment and we are more than happy to hear, that you enjoyed your stay. Hope to see you soon and remain, yours faithfully, Stefanie

5 out of 5

Posted by on 9 Aug 2020

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Comment from Hotel Management

18 Aug 2020 by Stefanie Gärtner, Direktion

Herzlichen Dank für die tolle Bewertung und bis bald, Ihre Stefanie Gärtner

4 out of 5

Posted by on 1 Nov 2024

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4 out of 5

Posted by on 8 Sep 2024

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5 out of 5
👍

Posted by on 4 Sep 2024

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4 out of 5
Wir waren am moon&stars! Perfekt gelegen! Vielseitiges gutes Frühstück. Zimmerpreis eher hoch! Aber es gibt definitiv nichts zu meckern!

Posted by on 21 Jul 2024

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Comment from Hotel Management

10 Aug 2024 by Ihr La Palma au Lac Team

Liebe JasminVielen Dank für Ihre Bewertung und die Zeit, welche Sie sich dafür genommen haben.Es freut uns sehr, hat Ihnen das reichhaltige Frühstücksbüffet sowie die schöne Lage so gut gefallen. Wir würden uns sehr freuen, Sie nochmals im La Palma au Lac begrüssen zu dürfen.Sonnige Grüsse aus Muralto

4 out of 5
Tolles Hotel. Super Frühstück

Posted by on 15 Jul 2024

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Comment from Hotel Management

10 Aug 2024 by Ihr La Palma au Lac Team

Lieber DavidVielen Dank für Ihre Bewertung und die Zeit, welche Sie sich dafür genommen haben.Es freut uns sehr, hat Ihnen das reichhaltige Frühstücksbuffet so gut gefallen hat.Wir würden uns sehr freuen, Sie nochmals im La Palma au Lac begrüssen zu dürfen.Sonnige Grüsse aus Muralto

4 out of 5
Am Abend auf der Hotelterrasse neben dem Haupteingang war eine normale Kommunikation nicht möglich, da die Musik zu laut war. Auch nach erfolgter Reklamation war es dem Personal leider nicht möglich, die Musik etwas leiser zu stellen.

Posted by on 14 Jul 2024

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5 out of 5
Vom Check-in bis zum Check-out war alles perfekt, sehr freundliches Personal, sehr schönes und sauberes Zimmer mit Seeblick. Hammer Frühstücksbuffet und super schnell zu Fuss bei den Einkaufsmöglichkeiten. Sehr empfehlenswert

Posted by on 14 Jul 2024

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Comment from Hotel Management

10 Aug 2024 by Ihr Team von La Palma au Lac

Liebe JenniferVielen Dank für Ihre Bewertung und die Zeit, die Sie sich genommen haben, um sie zu schreiben. Wir haben uns sehr gefreut, Sie in La Palma au Lac begrüßen zu dürfen.Wir freuen uns sehr, dass Ihnen das reichhaltige Frühstücksbuffet und die Lage gefallen haben. Es ist schön, dass Sie die Freundlichkeit unseres Personals schätzen. Wir würden uns sehr freuen, Sie wieder in La Palma au Lac begrüßen zu dürfen.Herzliche Grüße von Muralto

About the La Palma au Lac

Location Viale Verbano 29, Muralto, TI 6602

Property Features

La Palma au Lac offers its guests a full-service spa, Access to hot tub, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There are 2 meeting rooms available. A fitness centre, spa services, and a terrace are also featured at the business-friendly La Palma au Lac. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Muralto hotel is smoke free.

  • 1 building
  • 68 guestrooms or units
  • 5 levels
  • Built in 1962
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Locarno (ZJI-Locarno Train Station) (0.9 km / 0.6 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

La Palma au Lac offers 68 accommodations with minibars and espresso makers. 32-inch flat-screen televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, dressing gowns, slippers and complimentary toiletries. This Muralto hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Espresso maker
  • Coffee maker
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Local calls (free)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout curtains
  • Climate control
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy a buffet breakfast on weekdays from 7:00 AM and 10:30 AM.

La Palma au Lac has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include Access to hot tub, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site
  • Hiking/biking trails nearby
  • Casino nearby

Spa Services

PALM LEAF SPA - FROM ASIA WITH LOVE - MASSAGE & ASIAN RITUALS has 4 treatment rooms. Services include facials, body treatments and manicures and pedicures. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

  • Sauna in spa
  • Hot tub in spa
  • Number of treatment rooms 4
  • Steam room in spa
  • Minimum age to access spa is 16
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets: CHF 30 per pet, per night
  • Only dogs are allowed
  • Maximum 1 pets
  • Food and water bowls are available Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts major credit cards and cash

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts major credit cards, Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Children stay free - maximum age 5
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No cots (infant beds) available
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.50 per person, per night. This tax does not apply to children under 15 years of age.
  • Tourism fee: CHF 0.15 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CHF 35 per person
  • Uncovered self-parking fee: CHF 17 per day
  • Pet fee: CHF 30 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ramada Hotel Palma au Lac Locarno Muralto
  • Ramada Palma au Lac Locarno Muralto
  • Ramada Hotel Palma au Lac Locarno
  • Ramada Palma au Lac Locarno
  • Palma au Lac Muralto
  • La Palma au Lac Hotel
  • La Palma au Lac Muralto
  • La Palma au Lac Hotel Muralto

You should know

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

National Rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.