Quality Inn & Suites University Area

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Dates

December 2024

January 2025

In-room safe, desk, laptop workspace, iron/ironing board

Overview
Rooms
Location
Policies

Popular amenities

Pool

Gym

Laundry

Breakfast included

Housekeeping

Air conditioning

Explore the area

3400 North Everbrook Lane, Muncie, IN, 47304

Ball State University
4 min walk
Scheumann Stadium
3 min drive
Worthen Arena
4 min drive
Muncie, IN (MIE-Delaware County)
10 min drive

Room options

Room, 2 Queen Beds, Accessible, Non Smoking

Sleeps 4
2 Queen Beds

Suite, 1 Queen Bed with Sofa bed, Non Smoking

Sleeps 4
1 Queen Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds, Non Smoking

Sleeps 4
2 Queen Beds

Standard Room, 1 King Bed, Non Smoking

Sleeps 2
1 King Bed

Suite, 1 Queen Bed, Non Smoking (Upgrade)

Sleeps 2
1 Queen Bed

Suite, 1 Queen Bed, Non Smoking (Upgrade)

Sleeps 2
1 Queen Bed

Presidential Suite, 1 King Bed with Sofa bed, Non Smoking (Upgrade)

Sleeps 4
1 King Bed and 1 Double Sofa Bed

Suite, 1 Queen Bed, Non Smoking

Sleeps 2
1 Queen Bed

Room, 1 King Bed, Accessible, Non Smoking

Sleeps 2
1 King Bed

Similar properties

Breakfast included

Pet-friendly

Parking included

Free WiFi

for 1 room

includes taxes & fees

5 Jan - 6 Jan

About this property

Hotel with free breakfast, a quick walk to Ball State University

An indoor pool, a fitness center, and coffee/tea in a common area are available at this hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include conference space, laundry facilities, and a 24-hour front desk.

Quality Inn & Suites University Area offers 87 air-conditioned accommodations with safes and coffee/tea makers. Televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 15 years old are not allowed in the swimming pool without adult supervision. Guests under 15 years old are not allowed in the swimming pool, fitness facility, or spa tub.

During your stay at Quality Inn & Suites University Area, you're just a quick walk from Ball State University. Features include free breakfast, free WiFi in public areas, and free self parking.

Free continental breakfast served daily
Free WiFi
Free self parking and extended parking
Take a swim in the indoor pool
Amenities include meeting rooms, conference space, and laundry facilities
Onsite recreation includes a gym
Just a 4-minute walk from Ball State University and 6 minutes by car from Muncie Civic Theatre

Quality Inn & Suites University Area offers its guests an indoor pool and a fitness center. WiFi is free in public spaces. Free breakfast is served daily. Event space at this hotel measures 800 square feet (74 square meters) and includes conference space. The business-friendly Quality Inn & Suites University Area also features a vending machine, coffee/tea in a common area, and laundry facilities. Self parking is free.

Smoking is allowed in designated areas at this Muncie hotel.

Guests are served free continental breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free extended parking on site

Food and drink

Free continental breakfast available 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
Coffee/tea in a common area

Things to do

Fitness centre
Indoor pool

Family friendly

Indoor pool
Laundry facilities

Conveniences

Banquet hall
Vending machine

Guest services

24-hour front desk
Daily housekeeping
Laundry facilities

Business services

Conference space (800 square feet)
Meeting rooms

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property does not have any lifts
Wheelchair-accessible (may have limits)

Designated smoking areas
TV in lobby

Room amenities

Bedroom

Air conditioning
Bed sheets
Heating

Bathroom

Free toiletries
Hairdryer
Shower/bath combination
Towels

Entertainment

43-inch TV
TV channels

Food and drink

Coffee/tea maker

Desk
Desk chair
Free local calls
Free long-distance calls
Guidebooks/recommendations
Iron/ironing board
Laptop-friendly workspace
Phone
Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in fee: USD 30

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Contactless check-out available

Late check-out subject to availability

Late check-out fee: USD 30

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Early check-in fee: USD 30 (subject to availability)
Late check-out fee: USD 30 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

Onsite parties or group events are strictly prohibited

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Front desk staff will greet guests on arrival.

We should mention

Alcohol isn't served at Quality Inn & Suites University Area.

Property is also known as

Cardinal Inn Muncie

Quality Inn Muncie

Quality Muncie

Quality Inn Suites Muncie I 69

Quality Inn & Suites University Area Hotel

Quality Inn & Suites University Area Muncie

Quality Inn & Suites University Area Hotel Muncie

Quality Inn & Suites University Area Reviews

5.4

5.4/10

Cleanliness

6.2/10

Staff & service

5.4/10

Amenities

5.2/10

Property conditions & facilities

5.4/10

Eco-friendliness

6/10 Okay

Dakota, Terre Haute

Travelled with partner

22 Sept 2024

Liked: Staff & service

Disliked: Cleanliness, amenities

Not an awful stay overall, but we noticed trash in our room when we entered as well as a few dirty or non-functional appliances. Litter containers outside of the doors for cigarettes is not the best look. Investing in actual products for cigarettes would be a worthy investment. The staff shall also ensure that the entirety of the room is clean. Unsure of the staffing levels but a revamped staff or management to better increase morale could additionally be a good investment.

Stayed 1 night in Sep 2024

4/10 Poor

Terry

21 Sept 2024

Stayed 1 night in Aug 2024

10/10 Excellent

ron

8 Sept 2024

Liked: Cleanliness, staff & service, room comfort

Stayed 2 nights in Aug 2024

4/10 Poor

Verified traveller

Travelled with family

1 Sept 2024

Disliked: Cleanliness, property conditions & facilities, room comfort

Our first room was very musty. The staff kindly gave us another room, which was better but had been a smoking room at one time. Everything felt grungy - unvaccumed, stains on bedding, stains all over the carpet, ceiling paint peeling, empty vending machines, no coffee…. We usually pick a budget hotel, but have never had one that felt this dirty. We bought Febreze and sprayed clothes after we left.

Stayed 1 night in Aug 2024

2/10 Terrible

Raphael

Travelled with family

18 Aug 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

False advertising

When I booked my trip to Muncie for 2 nights with my 7 year-old son, I had options and chose this hotel. Good location, good photos, I’ve stayed at a Quality Inn before, all good. It was terrible, especially for $103 + tax per night. Pretty dingy, smelly, outdated overall. The remote control had leftovers of the body fluids of the past 10 guests. There is no breakfast to speak of. Pics show hot trays for eggs and bacon, all you get is a granola bar and watered down juice. We brought our bread, luckily, but they had no butter and I had to beg for jam. The toaster doesn’t work. Instead of bfast, we thought we’d go to the pool before our 4-hour ride home, but our room key didn’t open the door. The guy at the front desk couldn’t help, said to wait for the cleaning crew to show up. We didn’t have 90 min to waste. Positive: comfy beds and quiet room, we slept well.

Stayed 2 nights in Aug 2024

2/10 Terrible

Jennifer

Travelled with family

18 Aug 2024

Disliked: Cleanliness, amenities, property conditions & facilities

It was extremely dirty and despite the price being resonable for a typical hotel stay, I consider it WAY overpriced for such unsanitary facility. There is No way they are cleared to serve food in that place. How are they allowed to do business! We left and were not offered a refund. Didn't care! Absolutely disgusting!

Stayed 1 night in Aug 2024

8/10 Good

Lucan

Travelled with family, Travelled with group

12 Aug 2024

Liked: Cleanliness, staff & service, room comfort

Great service, clean room.

Customer service was great. The room was clean, but a little humid. I think the AC unit was alil to big, so it cooled the room fast but didnt condition the room, so it was left a little humid still. Otherwise good.

Stayed 2 nights in Aug 2024

6/10 Okay

Jeffrey

Business traveller

11 Aug 2024

Liked: Staff & service

Air conditioner in room very noisy

Stayed 1 night in Aug 2024

6/10 Okay

Mike

11 Aug 2024

I got a room and the air conditioner was not working. There was a writing pen on the floor and the shower was not clean - they did move me to another room, but I had already unpacked everything so I had to repack again and move

Stayed 2 nights in Aug 2024

2/10 Terrible

Victor

Business traveller

31 Jul 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

Not the greatest. Terribly dated. First room door don’t work. Second room was dirty. Had to wait on housekeeping - apparently someone died there the day prior? Y’all stay somewhere else.

Stayed 1 night in Jul 2024

6/10 Okay

Robin

27 Jul 2024

Disliked: Cleanliness, property conditions & facilities

None Functioning pool

I was very upset because I filtered that I wanted a pool and yes, they did have a pool, but it was clearly not functioning yet and that’s the whole reason I had rented the room And I could’ve stayed a whole lot closer to where I needed to be like 45 minutes closer if I knew there wasn’t going to be a pool

Stayed 1 night in Jul 2024

2/10 Terrible

Melvin

Travelled with family

22 Jul 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not Again

We are Senior Citizens after driving 4hrs to Muncie after checking in there were only 3 Towels in our room The 3 towels (1shave 1face 1floormat) were DINGY & DIRTY!!! My Wife & I Couldn’t/ Wouldn’t Shower Before My Best Friends Funeral NASTY! after driving 4hrs to get there Because We Were PROMISED FRESH TOWELS 1st Thing the next day That We NEVER RECEIVED When We Arrived Therefore NO SHOWERS!!!! NASTY I guess we were lucky that there was someone at the front desk when we arrived after that there was No One there until the next day at Checkout Time HORRIBLE STAY!!! We DESERVE A REFUND!

Stayed 1 night in Jul 2024

2/10 Terrible

Jared

Travelled with family and small children

21 Jul 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff not present! People having to supply their own pillows and sheets from walmart. Not given towels or room cleaning over two night stay. No bowls or plates for "breakfast" , only given waffle mix and waffle maker, cheap oatmeal creme pies and cheep pastry from gas stations, no other food. All guests were very vocal at their disgust, throwing door keys to unoccupies front desk and leaving the premises very dissatisfied. Gives quality Inn a very bad name!!!!

Stayed 2 nights in Jul 2024

2/10 Terrible

Timothy

Travelled with partner

16 Jul 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

We checked in at 9pm and the front desk had to check to see if the room had been cleaned. She had to get towels for as there were not enough in the room. The room was damp and musty. I killed an inch-long centipede crawling along the walls. The paint on the ceiling above the shower was cracked and falling into the tub. At no point during our stay did I see maid service anywhere in the hotel. I had to request towels each day and used towels were never removed from the room during our stay. The common eating area was always dark with all the chairs put up onto the tables. Both ice machines were out of service. It was a terrible stay--do not book rooms here.

Stayed 3 nights in Jul 2024

2/10 Terrible

Jeffery

Business traveller

14 Jul 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Never anyone at the front desk. Sign posted with a number to call but nobody ever answered. Waited 10 mins for someone to check me in. Carpet in room was filthy and room smelled very dirty. Place looks nice on the outside but inside is a different story.

Stayed 4 nights in Jul 2024

6/10 Okay

William

Travelled with family

10 Jul 2024

Liked: Staff & service

Disliked: Cleanliness

The continental breakfast was sorely lacking. The options were 3 cereals, little debbie honey buns and oatmeal pies. A chewy chocolate chip granola bar or a peanut butter version. No protein. No eggs. No bacon or sausage. Also, the men's toilet on the hall was ripe from someone's mishap that went uncleaned the 2 nights we were there.

Stayed 2 nights in Jul 2024

4/10 Poor

Susan

7 Jul 2024

Disliked: Staff & service, property conditions & facilities

Stayed 1 night in Jul 2024

2/10 Terrible

Wendall

Travelled with family

1 Jul 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Smokers paradise

We reserved a non-smoking room and after waiting 30 minutes to clean a room we were given a room that reeked of smoke. We were told this was the only room available even though the parking lot was half full. We left and now have to fight for a refund.

Stayed 1 night in Jun 2024

4/10 Poor

Blanca

Travelled with partner

29 Jun 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

It had a very sketchy, runned down feel. Our room smelled musty. The place has very poor maintenance throughout. Old furniture, peeling paint, stained carpeting. Very unpleasant experience. Do not recommend.

Stayed 1 night in Jun 2024

2/10 Terrible

clint

Travelled with group

28 Jun 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Dirty, worn out, and unprofessional.

Stayed 1 night in Jun 2024

2/10 Terrible

clint

Travelled with group

28 Jun 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Dirty, worn out. unprofessional and not true to advertising. Pool was closed and breakfast was almost nothing. Had to switch rooms twice.

Stayed 1 night in Jun 2024

10/10 Excellent

Gilberto

7 Jun 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing services, quietly place,

Stayed 1 night in Jun 2024

2/10 Terrible

Scott

Travelled with family

2 Jun 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jun 2024

2/10 Terrible

Tanya

Travelled with partner

17 May 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff are never at the front desk!! The room was dirty and had a musty mildew smell in the front room and cigarette smoke smell in the back room. I had a suite. Blankets dirty and turned over so you couldn’t see. Coffee in the room but nothing to stir it with or condiments to put in it and not to mention it was placed on the shelf in closet area. Very disappointed and unhappy with this stay the worst part was the smell. It was horrible and I won’t stay here ever again!!!!

Stayed 2 nights in May 2024

2/10 Terrible

gidget

Travelled with family

10 May 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Arrived at 4 to check in, had to find staff to do so, they were "cleaning" rooms still. Door to room was open, dirty, bathroom dirty, no linens, half used individual toiletries, "stuff" on walls, beds, dust everywhere. Left, went to find another hotel, came back and checked out. Manager said I had to take it up with Expedia. We literally were checked in for 2 hours. There were people hanging around, chairs on top on tables in dining area, showed as PERMANENTLY CLOSED on GPS. Empty vending machines in lobby, it literally looked like they opened just to get $$$$ from those attending the college graduation, myself included.

Stayed 1 night in May 2024