Tru By Hilton Prattville

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Tru By Hilton Prattville

Terrace/patio
Exterior
Reception
Lobby
Desk, laptop workspace, iron/ironing board, free WiFi

Reviews

8.2 out of 10

Very good

Popular amenities

  • Breakfast included
  • Pool
    Pool
  • Pet-friendly
    Pet-friendly
  • Laundry
    Laundry
  • Parking included
    Parking included
  • Gym
    Gym

Explore the area

Map
2633 Legends Parkway, Prattville, AL, 36066
  • Prattville Baptist Hospital
    6 min drive
  • RTJ Golf Trail at Capitol Hill
    7 min drive
  • Capitol Hill Golf Course
    7 min drive
  • Montgomery, AL (MGM-Montgomery Regional)
    19 min drive

Room options

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

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About this property

Tru By Hilton Prattville

Hotel in Prattville with free breakfast and a 24-hour fitness center
Along with an outdoor pool, this smoke-free hotel has a 24-hour fitness center and coffee/tea in a common area. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, laundry facilities, and a 24-hour front desk. Housekeeping is available on request.
Tru By Hilton Prattville offers 98 air-conditioned accommodations with irons/ironing boards and complimentary toiletries. 32-inch flat-screen televisions come with premium satellite channels.

Bathrooms include bathtubs or showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Tru By Hilton Prattville. During your stay, you'll be close to RTJ Golf Trail at Capitol Hill. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the outdoor pool
  • Amenities include a front-desk safe, a business center, and laundry facilities
  • Onsite recreation includes a 24-hour gym
  • 13 minutes by car from Alabama State University and 6 minutes from Prattville Baptist Hospital
  • Cats and dogs welcome for a fee
Tru By Hilton Prattville offers its guests an outdoor pool and a 24-hour fitness center. Public spaces have free WiFi. There's an onsite business center. Free breakfast is available daily. The business-friendly Tru By Hilton Prattville also features coffee/tea in a common area, laundry facilities, and a front-desk safe. Free self parking is available.

This Prattville hotel is smoke free.

Guests are served free continental breakfast daily from 6:00 AM to 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM–9:00 AM
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage

Business services

  • Business centre

Outdoors

  • Firepit

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Grab bar near toilet
  • Phone accessibility kit
  • Pool hoist on site
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Bath or shower
  • Free toiletries
  • Private bathroom
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Mini fridge

More

  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a security system
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru By Hilton Prattville Hotel
Tru By Hilton Prattville Prattville
Tru By Hilton Prattville Hotel Prattville

Tru By Hilton Prattville Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 185 out of 354 reviews" "
Rating 8 - Good. 84 out of 354 reviews" "
Rating 6 - Okay. 36 out of 354 reviews" "
Rating 4 - Poor. 17 out of 354 reviews" "
Rating 2 - Terrible. 32 out of 354 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Aegis

Stayed 7 nights in Aug 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Travelled with family
Disliked: Room comfort
The room was very disappointing. I won’t go into all the reasons of why, BUT I will say that I will not stay at another Tru hotel in my travels. The night clerk was helpful and very courteous.
Stayed 1 night in Aug 2024

2/10 Terrible

Travis

Disliked: Cleanliness, staff & service, property conditions & facilities
Property was very dirty. Room was not clean with candy left in areas and the floors had grease or something like grease that coated our feet and even stained our socks.
Stayed 1 night in Jun 2024

4/10 Poor

Cyndy

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The sheets and towels were so thin and the floor of our room was sticky!
Stayed 1 night in Aug 2024

2/10 Terrible

Bill

Disliked: Staff & service
Stayed 6 nights in Apr 2024

10/10 Excellent

Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

6/10 Okay

Vadym

Stayed 1 night in Jun 2024

6/10 Okay

kelli

Travelled with family
Liked: Cleanliness
Disliked: Room comfort
Minimalist design. No storage in room. Room very small.
Stayed 1 night in Jun 2024

10/10 Excellent

Nina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff.
Stayed 2 nights in Jun 2024

4/10 Poor

Marc

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will not be back.
Smelled like marijuana trying to be hidden by an awful chemical smell. No cable channels. Pool was dirty with people smoking by it. Loud people in the lobby playing pool. Paper thin walls could hear every step above us. I will never stay at Tru again.
Stayed 1 night in Jun 2024

2/10 Terrible

Daniel

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Charged twice for this stay as well as other unknown charges and tried to call customer service but got nowhere with these people…DO NOT RECOMMEND FOR ANYONE!!!!
Stayed 3 nights in Jun 2024

8/10 Good

Sandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good job
Our ball team stayed here. Lots of kids and the hotel handled it great. Pool table in lobby. Kids had a great time. The staff was friendly.
Stayed 3 nights in Jun 2024

2/10 Terrible

Corey

Business traveller
Staff sucks
Stayed 1 night in Jun 2024

6/10 Okay

Amy

Liked: Cleanliness, amenities
The check in process was confusing to the front desk person (we booked through a third party site). Once she had it figured out we wer able to go to our room. The floors in our room were wet, and despite having the a/c on the whole night it was super humid in there at a temp of 67 degrees and constant fan. We had to be careful walking around so as not to slip. Shower was full of mildew. Loved the shampoo, conditioner and body wash though. Decent breakfast. Overall, it was just ok. Property needed a lot of touch ups for paint, ripped windo shades, dings in hallways...etc. Definitely not what we expected based on reviews or pricing.
Stayed 1 night in May 2024

6/10 Okay

Kathleen

Travelled with family and small children
Disliked: Property conditions & facilities
For what we paid, I expected it to be cleaner and a little more taken care of. The shower door had green mold and grime at the bottom, the floors felt wet from the humidity in the room, the air conditioning was either freezing you out or extremely muggy feeling. At one point every channel I tried to access on the live tv stated no channel access. Also, I do not like the app. It seemed to not accept my password every other time. I don’t think I will stay at this location again.
Stayed 1 night in May 2024

10/10 Excellent

Luisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay
Stayed 3 nights in May 2024

2/10 Terrible

Miriah

Stayed 1 night in Feb 2024

10/10 Excellent

Stacy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
We were do happy with the staff. Every was so nice and helpful. There were 12 of us in for a family event. We appreciate all of you!
Stayed 3 nights in Apr 2024

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Tamica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk clerk was awesome I wish I knew her name she was there morning shift during the time I checked out on 04/26/24 10am she needs a raise!!! Excellent service! She was so bubbly and sweet!
Stayed 1 night in Apr 2024

8/10 Good

Melba D

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Staff was fantastic and friendly. No trash cans in the room to start. No one could figure out how to clear messages on phone in room. Red blinking light was bothersome trying to sleep at night.,
Stayed 3 nights in Apr 2024

10/10 Excellent

Carsten

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Staff is super friendly, facility was very clean. The floors are loud and the beds were uncomfortable. Breakfast was sparse...and kinda gross. Stay at the Hampton Inn down the road.
Stayed 1 night in Apr 2024

10/10 Excellent

Donna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was the best I've stayed in anywhere in Prattville and I visit often. Staff went out of their way to accommodate!!
Stayed 1 night in Mar 2024

10/10 Excellent

Neelam

Stayed 2 nights in Mar 2024