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Comfort Inn & Suites Montgomery East Carmichael Rd

2.5 star property

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Photo gallery for Comfort Inn & Suites Montgomery East Carmichael Rd

Lobby
Exterior
Lobby
In-room safe, desk, iron/ironing board, free WiFi
Suite, 1 King Bed, Accessible, Non Smoking

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet-friendly
  • Gym
  • Housekeeping
  • Parking included
  • Laundry

Explore the area

Map
1201 Townplace Drive, Montgomery, AL, 36105
  • Alabama Shakespeare Festival
    ‪3 min drive‬
  • EastChase Shopping Mall
    ‪6 min drive‬
  • Maxwell Air Force Base Gunter Annex
    ‪11 min drive‬
  • Montgomery, AL (MGM-Montgomery Regional)
    ‪18 min drive‬

Room options

View all photos for 1 King Bed, Suite, Nonsmoking, Upgrade

In-room safe, desk, iron/ironing board, free WiFi

1 King Bed, Suite, Nonsmoking, Upgrade

  • 33 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for 2 Queen Beds, Suite, Nonsmoking, Upgrade

In-room safe, desk, iron/ironing board, free WiFi

2 Queen Beds, Suite, Nonsmoking, Upgrade

  • 33 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Suite, 1 King Bed, Non Smoking

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Suite, 2 Queen Beds, Non Smoking

  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Suite, 2 Queen Beds, Accessible, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Suite, 2 Queen Beds, Accessible, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Suite, 1 King Bed, Accessible, Non Smoking

Suite, 1 King Bed, Accessible, Non Smoking

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

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The price is €102
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includes taxes & fees
2 Apr - 3 Apr
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About this property

Comfort Inn & Suites Montgomery East Carmichael Rd

Hotel in Montgomery with free breakfast and a fitness center
A fitness center, coffee/tea in a common area, and laundry facilities are available at this hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour front desk, a computer station, and express check-out are onsite.
Comfort Inn & Suites Montgomery East Carmichael Rd offers 79 air-conditioned accommodations with safes and complimentary newspapers. Accommodations have separate sitting areas and are furnished with double sofa beds. 40-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Montgomery hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Comfort Inn & Suites Montgomery East Carmichael Rd. During your stay, you'll be within walking distance of Bowlero Montgomery. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Amenities include a front-desk safe, a computer, and laundry facilities
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • 6 minutes by car from EastChase Shopping Mall and 8 minutes from Alabama State University
  • Dogs welcome for a fee (restrictions apply)
Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. A fitness center, a terrace, and a vending machine are also featured at the business-friendly Comfort Inn & Suites Montgomery East Carmichael Rd. Self parking is free.
Guests are served free continental breakfast daily from 6:00 AM to 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Living room

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • Computer station

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Double sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Living room
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6 AM
Late check-in subject to availability

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities will be closed during December:
  • Meeting facilities

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 20 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Springhill Suites Marriott Hotel Montgomery
Springhill Suites Marriott Montgomery
Springhill Suites Montgomery
Springhill Suites By Marriott Montgomery Hotel Montgomery
Comfort Inn Hotel Montgomery
Comfort Inn Montgomery
Comfort Inn Montgomery East Carmichael Rd Hotel
Comfort Inn Montgomery East Carmichael Rd
Comfort Montgomery Carmichael
Comfort Inn Suites Montgomery East Carmichael Rd
Comfort Inn & Suites Montgomery East Carmichael Rd Hotel
Comfort Inn & Suites Montgomery East Carmichael Rd Montgomery

Comfort Inn & Suites Montgomery East Carmichael Rd Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 230 out of 587 reviews
Rating 8 - Good. 144 out of 587 reviews
Rating 6 - Okay. 88 out of 587 reviews
Rating 4 - Poor. 73 out of 587 reviews
Rating 2 - Terrible. 52 out of 587 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Shanitra

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very unhappy with how this turned out
This was my second time booking this hotel and this time was nothing like the first. I had to change my bedding due to dirty covers and received a nasty call from the manager about multiple in my room while I wasn’t even there. We then got changed to another room due to the sink not draining. In the new room the shower handle was broken and hardly nothing was wiped off or anything.
Stayed 2 nights in Dec 2024

2/10 Terrible

Madeline

Stayed 1 night in Aug 2024

10/10 Excellent

Keyera

Stayed 2 nights in Nov 2024

4/10 Poor

otis

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Unclean
There were bugs on the sofa in the room occupied before complaints. The condition of the sofa that the bugs were noticed on was filthy and masked or covered with a covering of some sort, possibly table cover. The next room offered was smelly like urine or something.
Stayed 2 nights in Nov 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
No hot water
floors dirty and no hot water the first day of my stay.
Stayed 2 nights in Nov 2024

2/10 Terrible

Harold

Travelled with partner
Water problem so we had to cancel.... expecting a full refund through Expedia
Stayed 1 night in Nov 2024

10/10 Excellent

Edward

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
This hotel was ok. It was not in the best side of town.
Stayed 3 nights in Nov 2024

2/10 Terrible

eric

Stayed 1 night in Oct 2024

10/10 Excellent

eric

Stayed 1 night in Oct 2024

8/10 Good

obzinder

.
Stayed 2 nights in Nov 2024

8/10 Good

Jasmine

Liked: Staff & service, amenities, property conditions & facilities
Checking was easy and the room was decent. The room wasn’t as clean as I would have liked it. There is no carpet and I could feel the grit on the floor while walking on it. The floors definitely needed a good sweep and mop. There were used shampoo and conditioner bottles behind the door in the bathroom and hair in the shower. We only stayed one night so it wasn’t a huge issue and I did feel the bedsheets were clean. If they paid just a little more attention to detail when it comes to cleaning this hotel would be perfect.
Stayed 1 night in Nov 2024

8/10 Good

Destin

Stayed 1 night in Oct 2024

10/10 Excellent

william

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Claudia

The couch was pretty dirty. I did not feel comfortable sitting on it.
Stayed 1 night in Oct 2024

4/10 Poor

Michael

Travelled with pets, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Poor upkeep, fire alarm false alarmed twice in 2 days followed by over 10 times in 2 days. Staff was like no big deal.
Stayed 6 nights in Oct 2024

6/10 Okay

Jinky

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
The lobby was pleasant and the front desk are all friendly and accomodating. However, the room we got was not. The floor was not clean, the room smells molds and the bed/ bed sheets has like molds in it, the AC smells bad. I asked the housekeeping to change the all thr beddings and they did. I had to buy odor elminator and other cleaning essentials to clean the room itself. The money we spent on this room was not worth it.
Stayed 3 nights in Oct 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
3 night stay
The only complaint I have is the people hanging in the area were a little sketchy. The room was fine and clean.
Stayed 3 nights in Oct 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel experience ever
When we walked in the room, it smelled. The tub was wet like someone showered and the soap was used. Bathroom light went out. Spoke with 3 different employees for it only to get fixed 36 hours later. Staff didn’t clean my room for a day and when they did, only partially cleaned it. Didn’t renew the linens daily either. Worst staff and hotel experience ever.
Stayed 3 nights in Oct 2024

10/10 Excellent

Judith

Business traveller
Liked: Cleanliness, staff & service, room comfort
When I get to the door room the door was open and behind the door is a table when I open one of the trash can has garbage and the sink was clogged but the bed was so comfortable and the pillows
Stayed 1 night in Oct 2024

6/10 Okay

Keri

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This trip was an emergency trip from Hurricane Milton. The staff was very friendly and accommodating. The breakfast was great! The room was a good size for our stay! The sofa had stains all over it, there is no carpet, so the floors needed to be cleaned, they were very dirty. The shower had some mold growth and overall needed some TLC.
Stayed 3 nights in Oct 2024

6/10 Okay

Gwendolyn

Liked: Staff & service
Stayed 2 nights in Oct 2024

10/10 Excellent

Bunjee

Liked: Cleanliness, property conditions & facilities, room comfort
Very nice accomodations
We liked the clean room, pleasant cleaning staff. Breakfast was terrible. Cold gravy, they ran out of orange juice, weren't very accomodating. Just because people came north from hurricane Milton the hotel should have had enough supplies.
Stayed 3 nights in Oct 2024

10/10 Excellent

Howoon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Howard C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
It was a good place to stay for a few days while we were fleeing hurricane Milton. I gave it 4 stars because the breakfast selection was not great. Otherwise, we had no complaints.
Stayed 3 nights in Oct 2024

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