Sheraton San Jose Hotel

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Dates

December 2024

January 2025

Overview
Rooms
Location
Policies

Very good

Popular amenities

Bar

Room service

Pool

Housekeeping

Parking available

Laundry

Explore the area

1801 Barber Ln, Milpitas, CA, 95035

Silicon Valley University
4 min drive
Great Mall of the Bay Area
4 min drive
Cisco Systems Corporate Headquarters
5 min drive
San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
10 min drive

Room options

Premium bedding, pillow-top beds, in-room safe, blackout curtains

Suite, 1 Bedroom, Balcony

Mountain view
Sleeps 3
1 Double Bed

Room, 2 Queen Beds

City view
Sleeps 4
2 Queen Beds

Suite, 1 Bedroom, Non Smoking

City view
Sleeps 5
2 Queen Beds

Presidential Room, 1 Bedroom

Sleeps 3
1 King Bed

Room, 2 Queen Beds

Sleeps 4
2 Queen Beds

Room, 1 King Bed

Sleeps 3
1 King Bed

Club Room, 1 King Bed, Balcony

Sleeps 3
1 King Bed

Room, 1 King Bed

Sleeps 3
1 King Bed

Club Room, 1 Bedroom

Sleeps 5
2 Queen Beds and 1 Double Sofa Bed

Club Room, 2 Queen Beds, Balcony

Sleeps 5
2 Queen Beds

Club Room, 1 Bedroom

Sleeps 3
1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Non Smoking, Courtyard View (Balcony)

Sleeps 4
2 Queen Beds

Suite, 1 Bedroom, Non Smoking

Sleeps 3
1 King Bed

Similar properties

Pool

Hot tub

Pet-friendly

Free WiFi

for 1 night

includes taxes & fees

5 Dec - 6 Dec

About this property

Suburban hotel with a fitness center and a 24-hour business center

Along with an outdoor pool, this smoke-free hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour business center, a coffee shop/cafe, and self parking. Housekeeping is available on request.

Sheraton San Jose Hotel offers 229 accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Pillowtop beds feature premium bedding. 40-inch Smart televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Rollaway/extra beds (surcharge) are also available. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Sheraton San Jose Hotel. During your stay, you'll be close to Great Mall of the Bay Area. Features include free WiFi in public areas, plus an outdoor pool and a gym.

Free WiFi in some public areas
Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
Self parking and RV/bus/truck parking available for a fee
Take a swim in the outdoor pool
Services include dry cleaning/laundry, a concierge, and a porter
Onsite recreation includes a gym
Guests have great things to say about the clean accommodations and the helpful staff
Just a 4-minute drive from Great Mall of the Bay Area and 7 minutes from Levi's Stadium
Dogs welcome for a fee (restrictions apply)

Sheraton San Jose Hotel offers its guests an outdoor pool and a fitness center. There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. A terrace, multilingual staff, and gift shops/newsstands are also featured at Sheraton San Jose Hotel. Parking is available for a fee.

This 3.5-star Milpitas hotel is smoke free.

Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Spanish

Property amenities

Internet

Available in some public areas: Free WiFi

Parking and public transport

On-site parking available only on request
Self parking on site (USD 15.00 per day)
Motorhome/coach/lorry parking (subject to charges) on site
Wheelchair-accessible parking available

Food and drink

1 coffee shop/cafe
1 bar
Room service available

Things to do

Fitness centre
Outdoor pool

Family friendly

Outdoor pool
Rollaway/extra beds (surcharge)

Conveniences

ATM/banking services
Ballroom
Lift
Free newspapers in reception
Front-desk safe
Gift shop/newsstand

Guest services

24-hour front desk
Change of bedsheets (on request)
Change of towels (on request)
Concierge services
Daily housekeeping
Dry-cleaning service
Luggage storage
Multilingual staff
Porter/bellhop

Business services

24-hour business centre
Conference space
Meeting rooms

Outdoors

Garden
Outdoor entertainment area
Outdoor furniture
Terrace

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille signage
Lift
Grab bar in bath
Grab bar near toilet
Height-adjustable showerhead
Lever door handles
Low-height view port in door
Transfer shower
Visual fire alarm
Well-lit path to entrance
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness centre
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-width doorways

At least 80% of lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
Double-glazed windows
No plastic coffee stirrers
No plastic drinking straws
Smoke-free property
Vegan dining options
Vegetarian dining options

Room amenities

Bedroom

Air conditioning (climate-controlled)
Bed sheets
Blackout drapes/curtains
Heating (climate-controlled)
Hypo-allergenic bedding
Pillow-top mattress
Premium bedding
Rollaway/extra beds (surcharge)

Bathroom

Free toiletries
Hairdryer
Private bathroom
Shower/bath combination
Towels

Entertainment

40-inch smart TV
TV channels
Films for purchase
Premium channels

Food and drink

Coffee/tea maker
Free bottled water

Access via exterior corridors
Connecting rooms available
Iron/ironing board
LED light bulbs
Phone
Recycling
Safe
Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Early check-in subject to availability

Early check-in fee: USD 60

Late check-in subject to availability

Late check-in fee: USD 75

Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Late check-out subject to availability

Late check-out fee: USD 75

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets: USD 150.00 per accommodation, per stay
Only dogs are allowed
Maximum 1 (weight limit: 50 lbs per pet)
Pets cannot be left unattended
Restrictions apply
For more information, you can reach out to the property at the number on the booking confirmation
Service animals are exempt from fees

Children and extra beds

Children are welcome.

Kids stay free! Children 17 years old and younger stay free when using existing bedding.

Rollaway/extra beds are available for USD 25.0 per stay.

Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

Deposit: USD 75 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Self parking fee: USD 15.00 per day
Pet fee: USD 150.00 per accommodation, per stay
Service animals are exempt from fees
Early check-in fee: USD 60 (subject to availability)
Late check-in fee: USD 75
Late check-out fee: USD 75 (subject to availability)
Rollaway bed fee: USD 25.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Guests must contact this property in advance to reserve onsite parking

This property accepts credit cards; cash is not accepted

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a deadbolt lock

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Front desk staff will greet guests on arrival.

We should mention

Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
Pool access available from 6:00 AM to 10:00 PM.
Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Sheraton San Jose

San Jose Sheraton

San Jose Sheraton Hotel

Sheraton Hotel San Jose

Sheraton San Jose

Sheraton San Jose Hotel

Sheraton San Jose Hotel Milpitas

Sheraton San Jose Milpitas

Milpitas Sheraton

Sheraton Milpitas

Sheraton San Jose Hotel Hotel

Sheraton San Jose Hotel Milpitas

Sheraton San Jose Hotel Hotel Milpitas

Sheraton San Jose Hotel Reviews

8.2

Very good

8.6/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

8/10 Good

Edgar

19 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Nice place to stay

Stayed 1 night in Aug 2024

8/10 Good

Douglas

Business traveller, Travelled with partner

15 Aug 2024

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities

The bathtub and sink were not working properly.

Stayed 1 night in Aug 2024

4/10 Poor

Verified traveller

Business traveller

13 Aug 2024

Disliked: Staff & service, property conditions & facilities, room comfort

Service was far below the reputation Sheraton hotels have been enjoying

Stayed 4 nights in Aug 2024

4/10 Poor

Shoua

Travelled with family and small children

12 Aug 2024

Liked: Staff & service

Disliked: Cleanliness, amenities, property conditions & facilities

Worst place to stay… We won’t be staying here again. Our room was filthy and dirty. The bedsheets had stains, towels had stains and even the pull out bed had crumbs and stains. Our fridge had like juice stains on the bottom and it didn’t even work.

Stayed 1 night in Aug 2024

4/10 Poor

Jason

Business traveller

8 Aug 2024

Stayed 1 night in Aug 2024

10/10 Excellent

Geet

7 Aug 2024

Stayed 1 night in Aug 2024

4/10 Poor

Kausar

Travelled with family

4 Aug 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

There was no refrigerator or microwave except coffee maker which had only two sugar sachets and two creamers. Next day I had to ask cleaning lady to give me extra sugar sachets and creamer. Ice machine was broken,I had to go to third floor to get ice. Carpet in room was dirty and stains were visible. Bath tub had mold.

Stayed 2 nights in Aug 2024

8/10 Good

Donald Dan Young

Business traveller

4 Aug 2024

Liked: Cleanliness, staff & service, room comfort

Sheraton so outdated. What happened?

The price for the hotel is too expensive especially when the hotel looks so outdated. They don't maintain the luxury feel anymore. It's so dark in the parking lot because of broken street parking lights, even inside the hotel, there are a lot of burned-out light bulbs. The bathroom is so outdated. My generous 4-star was just because the front desk lady who helped me was very friendly and accommodating, other than that I would have given this hotel a lower rating.

Stayed 1 night in Aug 2024

10/10 Excellent

Sara

1 Aug 2024

Liked: Cleanliness, staff & service, amenities

A bit outdated but overall pleasant stay

Stayed 1 night in Jul 2024

10/10 Excellent

Susan

Travelled with family

30 Jul 2024

Liked: Cleanliness, staff & service, room comfort

Stayed 1 night in Jul 2024

10/10 Excellent

Ferdelina

Travelled with family and small children

26 Jul 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Thank you

Stayed 1 night in Jul 2024

10/10 Excellent

Mohammad Sohrab

24 Jul 2024

Stayed 1 night in Jul 2024

10/10 Excellent

Sara

22 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities

A bit outdated but clean, confortable and accommodating.

Stayed 1 night in Jul 2024

10/10 Excellent

Sophorn

Travelled with family, Travelled with family and small children

21 Jul 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Would stay again.

Stayed 1 night in Jul 2024

4/10 Poor

Devin

18 Jul 2024

Liked: Staff & service, room comfort

Disliked: Cleanliness

Not clean

The garbage cans were full from previous occupants and partially eaten food was left in refrigerator. Room was nice a big, but lack of housekeeping makes you wonder how clean everything else was…

Stayed 1 night in Jul 2024

6/10 Okay

Douglas

Travelled with group

16 Jul 2024

Liked: Cleanliness, property conditions & facilities, room comfort

Stayed 1 night in Jul 2024

10/10 Excellent

Carlos

15 Jul 2024

Pleasant Stay

I arrived late, but my room was real nice and cozy. I found it very clean and comfortable. The hotel grounds and pool were all very nice too.

Stayed 1 night in Jul 2024

10/10 Excellent

Vanessa

15 Jul 2024

Stayed 1 night in Jul 2024

2/10 Terrible

Norman

11 Jul 2024

Stayed 2 nights in Jun 2023

4/10 Poor

Daisy

Travelled with family

9 Jul 2024

Liked: Staff & service, room comfort

Disliked: Cleanliness, property conditions & facilities

I am truly unhappy with my stay at the Sheraton, I will be calling tomorrow for a refund. The hotel landscape was nothing like the pictures. It looks like there hasn’t been maintenance done in a long time with bird poop leaves/ brush everywhere. The outside tables were dusty and had bird poop and the chair seats were ripped. The shower and sink would not drain in our room, there was no soaps in the bathroom, no mugs for the coffee. I planned this ahead of a 7 hour drive so it was a bummer to not be able to enjoy the pool with my mother who requires safe seating. Service was great though.

Stayed 1 night in Jul 2024