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Zocalo Central & Rooftop Mexico City

4.0 star property
VIP Access

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Photo gallery for Zocalo Central & Rooftop Mexico City

Breakfast, lunch, dinner served; Mexican cuisine
View from property
Reception
Exterior
Lobby lounge

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Parking included
  • Bar
  • Gym
  • Laundry
  • Air conditioning

Explore the area

Map
Cinco de Mayo 61, Centro Historico, Mexico City, 06000
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Family Room, 2 Double Beds

Family Room, 2 Double Beds

Family Room, 2 Double Beds

  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Double Room, 1 King Bed

Deluxe Double Room, 1 King Bed

Deluxe Double Room, 1 King Bed

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, City View

Junior Suite, 1 King Bed, City View

Junior Suite, 1 King Bed, City View

  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Zocalo Central & Rooftop Mexico City

Colonial hotel with free breakfast and free valet parking
This hotel features a restaurant, a health club, and a bar/lounge. Free buffet breakfast, free WiFi in public areas, and free valet parking are also provided. Other amenities include a snack bar/deli, a coffee shop/cafe, and coffee/tea in a common area.
Zocalo Central & Rooftop Mexico City offers 105 accommodations with espresso makers and safes. Beds feature down comforters and premium bedding. A pillow menu is available. Plasma televisions come with cable channels. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

This Mexico City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

The free breakfast at Zocalo Central & Rooftop Mexico City gets high marks from our customers. During your stay, you're just a quick walk from Zócalo. Enjoy features like free WiFi in public areas and free valet parking, plus a restaurant.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free valet parking and self parking
  • Enjoy Mexican cuisine while dining at Balcon del Zocalo
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Guests have great things to say about the dining, from the bar and breakfast to the restaurant
  • Just a 3-minute walk from Metropolitan Cathedral and 5 minutes by foot from Zócalo
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

A health club, a terrace, and multilingual staff are also featured at the business-friendly Zocalo Central & Rooftop Mexico City. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this Colonial Mexico City hotel.

Guests are served free buffet breakfast daily from 7:00 AM to 10:30 AM.
Balcon del Zocalo - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Café Central - Onsite coffee shop. Open 24 hours. Open daily.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Balcon del Zocalo
  • Café Central

Things to do

  • Health club

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • Lift

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Plasma TV with cable channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Christmas Eve:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Zocalo Central & Rooftop Mexico City

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Housekeeping is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Zocalo Central Mexico City
Zocalo Hotel
Zocalo Hotel Mexico City Central
Zocalo Central Mexico City Hotel
Zocalo Central Hotel
Zocalo Central

Zocalo Central & Rooftop Mexico City Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 2076 out of 2351 reviews
Rating 8 - Good. 198 out of 2351 reviews
Rating 6 - Okay. 51 out of 2351 reviews
Rating 4 - Poor. 15 out of 2351 reviews
Rating 2 - Terrible. 11 out of 2351 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Good

Serge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Mayra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything exeptional
Stayed 1 night in Dec 2024

10/10 Excellent

Pramod

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleased with the service and the amenities. Would recommend.
Stayed 6 nights in Dec 2024

10/10 Excellent

Leslie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Having access to the 24/7 cafe was amazing. Everything was clean and it was centrally located to where many of the tours would meet.
Stayed 5 nights in Dec 2024

10/10 Excellent

Auri, Knightdale

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that every one was very kind and accommodating and helpful. I didn’t like that the driver the hotel sent to pick us up from the airport left us about 6 blocks away from the hotel and we had to walk with all our luggage in a very high traffic area.
Stayed 2 nights in Dec 2024

10/10 Excellent

ALEX, MCALLEN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities
Always a pleasant experience
Stayed 2 nights in Dec 2024

10/10 Excellent

Sasha L

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best view in the city!! The rooftop restaurant is so beautiful and the staff was soo helpful and kind especially during check in! Giving us shots while we waited to be checked in! The breakfast buffet was nice the views even better. The VIP amenities was nice like free drinks and beer and food at their small cafe, however the food there was subpar and I would recommend going out and finding food outside if you have the funds or eating at their restaurant. It was Christmas time so very busy area similar to Manhattan, NYC but busier! The city was light up and beautiful at night. A great bar a few blocks from the hotel and lots of shopping options. Great stay and a great hotel!
Stayed 2 nights in Dec 2024

10/10 Excellent

Susie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 2 nights in Dec 2024

10/10 Excellent

Lilia

Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful staff
Stayed 4 nights in Dec 2024

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommend the Junior suite
Stayed 5 nights in Dec 2024

10/10 Excellent

Sayra Viridiana

Stayed 2 nights in Nov 2024

6/10 Okay

Monika

Liked: Cleanliness, staff & service
Disliked: Amenities
Honestly I had higher expectations for this hotel but it fell short in a lot of ways. First the positives. The hotel is very nice inside and the staff is friendly. The cost was also very reasonable especially since it included breakfast and free drinks and snacks. The breakfast itself was spectacular and the best part of the hotel. Now for the negatives. Our room was not clean (masks and someone's medicine inside drawers, trash inside trash cans and dust on the floor). It also lacked some basics like hand towels and soap. The standard room is tiny and there is barely any room around the bed. The bathroom is also very small and the shower pressure is way too strong. One of the days they forgot to clean our room. On the night of our check ins we were promised an upgrade the next day and told to not unpack as we will be moved. Well that was later taken back by the manager who said they couldn't accommodate us. Lastly and most importantly this area of Mexico City is way too crowded and it takes 45 minutes to get out of here by Uber and get to Roma or Polanco. It's actually faster to just walk towards your destination and take an Uber when you leave the historic area. A lot of demonstrations take place here so be prepared to hear some noise.
Stayed 4 nights in Nov 2024

8/10 Good

LUPE M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was excellent for us.... close to all we wanted to do and the staff was so helpful with our needs and information on local activities and places to see and eat. The roof top restaurant , not part of the hotel. Many of the staff were very courteous and pleasant One man in particular however was exceedingly rude. My wife asked for a bottle of red wine. He brought a bottle which was almost empty and had been opened the day before and the wine was off. We asked for a fresh bottle to be opened and he was obviously put off by his actions and then he poured only enough to barley cover the bottom of the glass. and then proceeded to attempt to rush us out of the room.
Stayed 11 nights in Dec 2024

10/10 Excellent

Alma

Liked: Cleanliness, staff & service, amenities
Love the sevice
Stayed 3 nights in Dec 2024

10/10 Excellent

Yolanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently had the pleasure of staying at a remarkable hotel overlooking the magnificent Zócalo, and the experience was absolutely unforgettable. From the moment I arrived, the staff’s exceptional service set the tone for a fantastic visit. The highlight of the hotel is undoubtedly the spectacular view of the Zócalo. Whether enjoying breakfast on the terrace, watching the vibrant city life below, or marveling at the illuminated square at night, the view is nothing short of magical. It added a touch of elegance and charm to my stay that I’ll never forget. The staff truly made my visit extraordinary, with Esteban and José Fabi standing out for their incredible hospitality. They were not only professional and attentive but also genuinely friendly and eager to ensure every aspect of my stay was perfect. From offering thoughtful recommendations to always greeting me with warm smiles, they made me feel right at home. The rooms were immaculate, blending comfort and style seamlessly, and the amenities were top-notch. Every detail, from the luxurious bedding to the thoughtful touches throughout, reflected a commitment to excellence. If you’re visiting the city and want a hotel that combines breathtaking views, exceptional service, and unmatched hospitality, this is the place to stay. I cannot recommend it highly enough and can’t wait to return!
Stayed 5 nights in Dec 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Cara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is impossible to beat. Hotel and amenities were top notch as well as the restaurant on the roof top. The food and view were unlike any other.
Stayed 5 nights in Dec 2024

10/10 Excellent

vanessa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love everything about this property. Well recommended
Stayed 5 nights in Dec 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Amazing staff!
Stayed 3 nights in Dec 2024

10/10 Excellent

Jesus

Stayed 4 nights in Dec 2024

10/10 Excellent

FRANCISCO

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, great location
Stayed 6 nights in Dec 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Jose E

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent costumer service, perfect view to the Zocalo, staff super friendly, definitely I recommend it.
Stayed 3 nights in Dec 2024

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 11 nights in Dec 2024