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Ashland Hills Hotel & Suites

3.0 star property

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Photo gallery for Ashland Hills Hotel & Suites

Lobby sitting area
Exterior
Tennis court
Desk, iron/ironing board, free WiFi, bed sheets
Superior Suite, 1 King Bed (Champagne Suite)

Reviews

9.0 out of 10
Wonderful

Popular amenities

Explore the area

Map
2525 Ashland St, Ashland, OR, 97520
  • Southern Oregon University
    ‪3 min drive‬
  • Oregon Shakespeare Festival
    ‪7 min drive‬
  • Lithia Park
    ‪9 min drive‬
  • Medford, OR (MFR-Rogue Valley Intl.)
    ‪20 min drive‬

Room options

View all photos for Superior Suite, 1 King Bed (Junior King Suite)

Superior Suite, 1 King Bed (Junior King Suite)

Superior Suite, 1 King Bed (Junior King Suite)

  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite, Multiple Beds (King Family Duo)

Family Suite, Multiple Beds (King Family Duo)

Family Suite, Multiple Beds (King Family Duo)

  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Two Queen Accessible Guestroom)

Desk, iron/ironing board, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible (Two Queen Accessible Guestroom)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed (King Room)

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed (King Room)

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Two Queen Guestroom)

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds (Two Queen Guestroom)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed (Premium King Room)

Desk, iron/ironing board, free WiFi, bed sheets

Premium Room, 1 King Bed (Premium King Room)

  • Sleeps 3
  • 1 King Bed

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Exterior detail

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About this property

Ashland Hills Hotel & Suites

Mountain ski retreat with outdoor pool and restaurant
Jump on the free ski shuttle for a day on the slopes before returning to Ashland Hills Hotel & Suites for a meal at the restaurant, a drink at the bar/lounge, or a dip in an outdoor pool. Housekeeping is available on request.
Ashland Hills Hotel & Suites offers 173 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided on request.

2 outdoor tennis courts and complimentary bicycles are featured at the hotel. An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include facials, body wraps, body scrubs, and body treatments.
Our customers tell us they can't get enough of Ashland Hills Hotel & Suites's great location. During your stay, you'll be within walking distance of Southern Oregon University. Enjoy features like free WiFi in public areas, free self parking, and a free ski shuttle.
  • Free WiFi
  • Free self parking
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes 2 outdoor tennis courts, a gym, and complimentary bicycles
  • Guests really like the accommodations for the cleanliness and overall comfort
  • Just a 3-minute drive from Southern Oregon University and a few minutes from Weisinger Family Winery
  • Free ski shuttle service
  • Pets welcome for a fee
After a day on the snow, enjoy a relaxing soak in the hot tub and an invigorating swim in the outdoor swimming pool. For a free ride to the slopes, hop on the hotel's complimentary ski shuttle. Conveniences like ski storage and ski passes allow you to spend less time with logistics and more time on the slopes. When the sun goes down, sip après-ski drinks in the hotel's bar.

There's a restaurant on site, as well as a coffee shop/cafe. Public spaces have free WiFi. This ski hotel also offers outdoor tennis courts and a fitness center. Free self parking is available.

This 3-star Ashland hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:00 AM.
Ashland Hills Hotel & Suites has a restaurant on site.
Room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free ski shuttle
  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 13.20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Luna Cafe and Mercantile

Things to do

  • 2 outdoor tennis courts
  • Free bicycle rentals
  • Gym
  • Hot tub
  • Outdoor pool
  • Playground
  • Ski passes
  • Ski storage

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference centre (10,904 square foot of space)
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Spa

  • Body scrubs
  • Body wraps
  • Facials

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • LED lighting

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per accommodation, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: USD 10.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 13.20 per person
  • Pet fee: USD 30 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 4 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Ashland Hills
Ashland Hills Hotel
The Village Hotel Ashland Hills
The Village Suites At Ashland Hills Hotel Ashland
Windmill Inn Of Ashland
Ashland Hills & Suites Ashland
Ashland Hills Hotel & Suites Hotel
Ashland Hills Hotel & Suites Ashland
Ashland Hills Hotel & Suites Hotel Ashland

Ashland Hills Hotel & Suites Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 932 out of 1454 reviews
Rating 8 - Good. 343 out of 1454 reviews
Rating 6 - Okay. 111 out of 1454 reviews
Rating 4 - Poor. 44 out of 1454 reviews
Rating 2 - Terrible. 24 out of 1454 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
perfect for passing through with dogs
Stayed 1 night in Dec 2024

2/10 Terrible

Yousef

Disliked: Cleanliness, staff & service, property conditions & facilities
Unfortunately the staff was not accommodating and rude would not recommend the place to anyone
Stayed 1 night in Jan 2025

6/10 Okay

John

Travelled with group
Disliked: Staff & service
Overall It Was A Nice, Rained The Whole Time There But As Still Nice. My Companion Wanted To Stay A Few More Days So We Did. Only Issue Was When I Booked It I Didn't Use App. Which Made It More Expensive.

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good
Stayed 1 night in Jan 2025

10/10 Excellent

Sunni, Klamath Falls

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved staying here! The breakfast was amazing!
Stayed 1 night in Oct 2024

6/10 Okay

D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointed
Disappointed. We’ve stayed here often over the years, always enjoyed the free breakfast. Now they charge almost $13 for the same breakfast that used to be free. Also, the coffee was weak and not good. Doubt we’ll stay here again.
Stayed 1 night in Jan 2025

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Super convenient to park car close to your room! Makes way easier to load pups and luggage in and out. Location is right off freeway so totally easy to find
Stayed 1 night in Jan 2025

10/10 Excellent

Janine

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and private. Nice grounds and cafe
Stayed 1 night in Jan 2025

10/10 Excellent

Jeffrey

Stayed 1 night in Jan 2025

6/10 Okay

Verified traveller

Travelled with family
Disliked: Property conditions & facilities
Just OK
Our stay at Ashland Hills was ok and convenient to I5 as we were on a long road trip. The linens were clean but some areas of the room seemed like they’d been missed (closet shelf very dirty). This property has been somewhat updated, with some exceptions: shower heat only worked sometimes, bathtub drain was extremely slow/seemed clogged, there was graffiti (that had obviously been there for a while) in the elevator. When I mentioned these things to staff they thanked me for letting them know but also seemed to be already aware of these the water and drainage issues. We appreciated the pet friendly policy. However, Hotels.com did not inform us of the additional $30 pet fee and other hotel fees that would be charged on top of what we had already paid to Hotels.com at time of booking and understood to be the complete cost. We ended up having to pay an additional $45 at check in, which made the whole stay feel like less of a value and made it harder to look past some of the issues at the property.
Stayed 1 night in Jan 2025

10/10 Excellent

Terri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We have stayed at Ashland Suites many times and have never been disappointed.
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Richard

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We're regulars" at Ashland Hills due to it's location, quality of staff, pet friendly, and amenities. We are disappointed that the comp breakfast has been discontinued. Perhaps you should consider bringing more of a continental menu as opposed to the wonderful warm breakfast that you used to serve - that is, if cost was a factor. I ate to say it but we may consider other options in the future as a result of this shift.
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Passing through
We enjoyed staying there. Nice place, well-kept, quiet. I didn’t enjoy the resort fee. That’s just a surreptitious surcharge. We just wanted to sleep. Similarly, I didn’t enjoy the charge for breakfast (as of Jan 2?). We took a look and decided it was not worth it.
Stayed 1 night in Jan 2025

4/10 Poor

Dayana

Disliked: Property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Jenna

Liked: Cleanliness, staff & service, property conditions & facilities
Great EV charging
Stayed 1 night in Dec 2024

8/10 Good

Cheryl

Liked: Cleanliness, staff & service, room comfort
Hotel staff were very pleasant, the rooms were clean. The beds were comfortable. There was a smell in the hallway and bedroom, which was likely from carpet. Would be a stellar hotel with minor upgrades - changing out carpet, changing the yellow light fixture for brighter light, and updating the TV for streaming options.
Stayed 1 night in Dec 2024

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great stay!
Stayed 1 night in Dec 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Statt was friendly. Food options were good. Convenient. Liked the small, private patio.
Stayed 1 night in Dec 2024

10/10 Excellent

Mark

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Huge rooms. Very clean. Lots of amenities at the property like bikes, tennis courts, playgrounds, and a delicious restaurant. Very cute town
Stayed 1 night in Dec 2024

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Disappointing
The hotel has declined in the last year since changing ownership. The service was poor and the amenities that made it a great option for the area were not available anymore. The hot tub and pool were closed down, the water station was taken away, the restaurant service and food quality went way down. The hotel overall looked worn and not kept up. The room itself was clean, but the heater was not working right and the toilet needed maintenance. For the price, you would be better off downtown.
Stayed 1 night in Dec 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Mike

Stayed 1 night in Dec 2024

8/10 Good

Steve

We were looking for a no muss, no fuss hotel to bring our dog and the service was hassle-free and courteous
Stayed 1 night in Dec 2024

10/10 Excellent

Keith N

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Wonderful facility and easy location. Hot tub was under maintenance and breakfast ran out at 9;45. Gym was excellent!
Stayed 1 night in Dec 2024

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