DoubleTree Suites by Hilton Hotel McAllen

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Dates

December 2024

January 2025

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Pool

Bar

Free airport shuttle

Gym

24/7 front desk

Explore the area

1800 S 2nd St, McAllen, TX, 78503

Rio Grande Regional Hospital
1 min walk
McAllen Medical Center
4 min walk
2nd Street Bistro & Bar
3 min walk
McAllen, TX (MFE-Miller Intl.)
3 min drive

Room options

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Suite, 1 King Bed, Accessible (Roll-in Shower)

43 sq m
Sleeps 4
1 King Bed

Suite, 1 King Bed, Accessible (Roll-in Shower)

43 sq m
Sleeps 4
1 King Bed

Suite, 2 Bedrooms

120 sq m
Sleeps 8
1 King Bed and 2 Double Beds

Suite, 2 Bedrooms (Conference Table)

104 sq m
Sleeps 8
1 King Bed

Suite, Multiple Beds

51 sq m
Sleeps 6
2 Double Beds and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed

51 sq m
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Suite, 2 Double Beds (Conference Table)

87 sq m
Sleeps 6
2 Double Beds

Suite, 1 King Bed with Sofa bed, Non Smoking

Sleeps 4
1 King Bed and 1 Double Sofa Bed

Similar properties

Pool

Breakfast included

Free airport shuttle

Pet-friendly

for 1 night

includes taxes & fees

1 Jan - 2 Jan

About this property

Family-friendly hotel with airport shuttle service and area shuttle service

This hotel features an indoor pool, a restaurant, and a 24-hour fitness center. Free WiFi in public areas is provided, as well as free self parking, a free airport shuttle, and a free shopping center shuttle. Additionally, a bar/lounge, a sauna, and a coffee shop/cafe are onsite.

DoubleTree Suites by Hilton Hotel McAllen offers 262 accommodations with video-game consoles and safes. Rooms open to balconies. Accommodations offer separate dining areas. Beds feature premium bedding. Flat-screen televisions come with premium cable channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An indoor pool and a children's pool are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at DoubleTree Suites by Hilton Hotel McAllen. During your stay, you're just a quick walk from Rio Grande Regional Hospital. Features include free WiFi in public areas, free self parking, and a free roundtrip airport shuttle.

Free WiFi
Free self parking, extended parking, and RV/bus/truck parking
Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
Full breakfast served daily for a fee
Take a swim in the indoor pool
Services include dry cleaning/laundry, a concierge, and a porter
Onsite recreation includes a 24-hour gym and a sauna
Just a 2-minute drive from La Plaza Mall and a few minutes from McAllen Convention Center
Free airport, local-area, and shopping center shuttle service

DoubleTree Suites by Hilton Hotel McAllen offers its guests a children's pool, an indoor pool, a sauna, and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business center and meeting rooms are available. Event space at this hotel measures 5759 square feet (535 square meters) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the family-friendly DoubleTree Suites by Hilton Hotel McAllen. You'll have access to the indoor pool and health club at a partner property. An area shuttle within 2 mi and a roundtrip airport shuttle (available on request) are free. Free self parking is available.

Smoking is allowed in designated areas at this 4-star McAllen hotel.

For a fee, guests can enjoy full breakfast daily from 6 AM to 10:30 AM.

DoubleTree Suites by Hilton Hotel McAllen has a restaurant on site.

Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi and wired Internet

Parking and public transport

Free extended parking on site
Motorhome/coach/lorry parking (free) on site
Wheelchair-accessible parking and van parking available
Free return airport shuttle from 9:00 AM to 5:00 PM
Airport shuttle on request
Free local area shuttle up to 2 mi
Free shopping centre shuttle

Food and drink

Full breakfast available for a fee daily 6 AM–10:30 AM: USD 13.00 for adults and USD 7.00 for children
1 restaurant and 1 coffee shop/cafe
1 bar
Free daily reception
Room service available

Things to do

24-hour fitness centre
Access to nearby health club
Access to nearby indoor pool
Children's pool
Indoor pool
Sauna

Family friendly

Access to nearby indoor pool
Children's pool
Free area shuttle
Free cots/infant beds
Indoor pool
Laundry facilities
Microwave
Fridge
Separate dining area
Separate living room

Conveniences

Ballroom
Banquet hall
Lift
Free newspapers in reception
Front-desk safe
Vending machine

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Wedding services

Business services

Business centre
Computer station
Conference space (5759 square feet)
Meeting rooms

Outdoors

Pool umbrellas
Terrace

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices available
Braille signage
Lift
Phone accessibility kit
Step-free path to entrance
Well-lit path to entrance
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness centre
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking
Wheelchair-accessible (may have limits)

Designated smoking areas
TV in lobby

Room amenities

Bedroom

Air conditioning (climate-controlled)
Bed sheets
Blackout drapes/curtains
Free cots/infant beds
Hypo-allergenic bedding
Premium bedding

Bathroom

Free toiletries
Hairdryer
Private bathroom
Shower
Towels

Entertainment

TV channels
Flat-screen TV
Films for purchase
Premium channels
Video game console

Food and drink

Coffee/tea maker
Dining room
Microwave
Fridge

Free newspapers
Iron/ironing board
Phone
Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM

Early check-in subject to availability

Early check-in fee: USD 25.00

Contactless check-in available

Express check-in available

Minimum check-in age: 21

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

Late check-out fee: USD 25.00

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Kids stay free! Children 11 years old and younger stay free when using existing bedding.

Rollaway/extra beds are not available.

Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for full breakfast: approximately USD 13.00 for adults and USD 7.00 for children
Early check-in fee: USD 25.00 (subject to availability)
Late check-out fee: USD 25.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

Front desk staff will greet guests on arrival.

We should mention

Children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Hotel McAllen

Embassy Suites McAllen

McAllen Embassy Suites

DoubleTree Suites Hilton Hotel McAllen

DoubleTree Suites Hilton McAllen

DoubleTree Suites by Hilton Hotel McAllen Hotel

DoubleTree Suites by Hilton Hotel McAllen McAllen

DoubleTree Suites by Hilton Hotel McAllen Hotel McAllen

DoubleTree Suites by Hilton Hotel McAllen Reviews

8.6

Excellent

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

6/10 Okay

NORMAN

19 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

It was very convenient and close to stores

Stayed 1 night in Sep 2024

10/10 Excellent

Eugenio

Travelled with family

18 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Aug 2024

10/10 Excellent

pedro

17 Sept 2024

Stayed 1 night in Sep 2024

8/10 Good

Jonathan

Business traveller

3 Sept 2024

Liked: Cleanliness, staff & service

Good business stay experience

Nice place, friendly staff.

Stayed 2 nights in Aug 2024

10/10 Excellent

Alexander

Travelled with family

26 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I love the friendly staff, specially Mr Ruben.

Stayed 1 night in Aug 2024

10/10 Excellent

Ruth

20 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Aug 2024

10/10 Excellent

Kathy

Travelled with family

3 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It was good and comfortable.

Stayed 1 night in Aug 2024

8/10 Good

Paula

Travelled with family

30 Jul 2024

Liked: Cleanliness, staff & service, amenities

all good customer service excellente only thing it was raining and water was dripping thru the window getting floor rug wet.

Stayed 1 night in Jul 2024

10/10 Excellent

Melanie R

25 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Jul 2024

10/10 Excellent

Natalia

24 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Looked great

Stayed 1 night in Jul 2024

10/10 Excellent

James

Business traveller

24 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jul 2024

10/10 Excellent

VERONICA

Travelled with family

22 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We love staying at this hotel, staff is always friendly. This time I gave a 4 on the category for comfort due to the bed mattress not being too firm. Usually, the times I stay here the beds have been pretty firm. The carpet was a bit dirty, had my grandbaby crawling and when I picked her up her knees were black which meant the carpets were not completely clean. Which I understand they will not be 100% clean.

Stayed 1 night in Jul 2024

8/10 Good

Paloma

21 Jul 2024

Liked: Cleanliness, staff & service

Stayed 1 night in Jul 2024

8/10 Good

Adriana

21 Jul 2024

Liked: Cleanliness, staff & service, room comfort

Adriana Williams 508

Bath was for handicap people and the ceiling is oxidized No vanity in the bathroom No trash cans in the main bedroom

Stayed 2 nights in Jul 2024

10/10 Excellent

Jose

16 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Jul 2024

10/10 Excellent

Orlando

Travelled with family and small children

14 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Todo muy bonito buen servicio y limpio

Stayed 1 night in Jul 2024

10/10 Excellent

Seung Joo

12 Jul 2024

Stayed 1 night in Jul 2024

10/10 Excellent

Jesus

11 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Nice

Stayed 2 nights in Apr 2024

10/10 Excellent

Eduardo

Travelled with partner

8 Jul 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great hotel!

Stayed 1 night in May 2024

10/10 Excellent

Cynthia

Travelled with family

7 Jul 2024

Liked: Cleanliness, staff & service

Stayed 1 night in Jul 2024

10/10 Excellent

Benito.

7 Jul 2024

Stayed 1 night in Mar 2024

10/10 Excellent

Antonio

Travelled with partner

3 Jul 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great

Stayed 1 night in Jul 2024

10/10 Excellent

Carlos

Travelled with family, Travelled with family and small children

25 Jun 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Property location was amazing super close to the mall and many shopping centers, the hotel itself was amazing going up the elevator is so cool because of the view of the courtyard. The rooms themselves were super nice and clean, the room size was perfect!

Stayed 1 night in Jun 2024

10/10 Excellent

Maria

Travelled with family

23 Jun 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just great

Stayed 1 night in Jun 2024

4/10 Poor

Arturo

21 Jun 2024

Liked: Cleanliness

Disliked: Staff & service, amenities, property conditions & facilities

I received a room with television that only works for 5 minutes, then the picture dies and theres only sound. I would have to turn it off and on to see picturea again. Since maintenance took a long time to report, they moved me to another room.

Stayed 1 night in Jun 2024