Water wasn't on when we arrived, dust on floor & under beds, wrapper under couch, fan in bedroom not working, tub not draining, screws not seated in shower controls, table delaminated outside, dust on baseboards and visible on wall by air ducts, paint not finished in master bedroom, mirror in master bedroom de-silvering. All communicated with rental agency. Had 2 visits by plumber, 1 by handyman, 2 by property manager-had to ask them to clean tub after plumber came. All makes for a very stressful vacation. Never once received anything as simple as so sorry for the inconveniences and issues with this property by Horizon rental. Contacted VRBO and was told I had to deal directly with Horizon. Not worth the $$ paid for this unit.