6/10 Okay
Carol M.
21 Apr 2024
Disliked: Cleanliness
A bit disappointed upon arrival but enjoyed our stay.
Upon arrival at 4pm we found our parking spot occupied. Contacted the owner and found out their friend was in our spot and we could be towed if we parked in another spot. All available outdoor parking was taken. Had to risk getting towed by parking in someone else's spot. An hour later the friend moved their car so we could get in our assigned spot. Once in the condo we realized the 2nd bedroom comforters were covered with long white dog hair and the dog hair was on the lower edges of the living room couches. Looked like the cleaning service brought their dog. Called the owner again but it was too late for cleaning to come back. We bought a sticky roller to remove hair at the store but after using it realized there was too much hair to get it all off. The owner then told us there were more duvet covers in the closet. We switched them out and very much enjoyed the rest of our stay. This condo has lots going for it. It's convenient to the slopes, just a short walk. It has underground parking, perfect for the not having to deal with shoveling snow or chaining up. The size was great, 2 bedroom, 2 bath. Good kitchen, convenient mud room in the condo, a warm and cozy pellet stove and a hot tub for after skiing and riding. Wall heaters don't work, however with the pellet stove and a freestanding electric heater in the master we stayed warm. We've stayed at Aspen Creek condos many times over the years. Jess was responsive and quickly replied to our issues, thanks Jess!
Carol M.
Stayed 4 nights in Mar 2024