2/10 Terrible
Dhruv P.
27 Mar 2025
Disliked: Cleanliness
Proceed with caution: Bed Bugs!!
We went for a small snow and ski weekend to this property. Everything seemed to be in order and it was a nice property, however a day in, some of us started itching and scratching with a couple of "rashes" showing up.While checking out and stripping bedding, we discovered bed bugs!!Please, for the safety of yourselves and loved ones, please avoid this property and Vacasa property management!! For us, they have not provided adequate or timely support. They're not willing to resolve any part of this situation and have not responded to our complaint.This is also a caution for using VRBO. They did not support or get involved with the situation, saying that it's not their problem and that it's something the host directly would need to deal with...so real lack of accountability.So now, we're left, following what should have been a nice, quaint weekend...with a lot of bed bug bites, possible infestation in our home, and quite a bit of deep cleaning and self remediation...costing hundreds of dollars.
Dhruv P.
Stayed 4 nights in Mar 2025