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Petit Palace Puerta del Sol

3.0 star property

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Photo gallery for Petit Palace Puerta del Sol

View from property
Superior Room, Terrace (Puerta del Sol View)
Reception hall
Superior Room, Terrace (Puerta del Sol View)
Double Room, City View | City view

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Air conditioning

Explore the area

Map
Calle del Arenal, 4, Madrid, Madrid, 28013
  • El Oso y el Madrono
    ‪2 min walk‬
  • Preciados Street
    ‪2 min walk‬
  • Puerta del Sol
    ‪2 min walk‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪48 min drive‬

Room options

View all photos for Superior Room, Terrace (Puerta del Sol View)

Superior Room, Terrace (Puerta del Sol View)

Superior Room, Terrace (Puerta del Sol View)

  • 21 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

  • 22 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Twin Bunk Bed OR 1 King Bed and 1 Twin Bunk Bed

View all photos for Triple Room

Triple Room

Triple Room

  • 22 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Double Room

Down duvets, minibar, in-room safe, desk

Standard Double Room

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double Room, City View

Double Room, City View

Double Room, City View

  • 18 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Similar properties

Exterior

Hotel Europa

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.6 out of 5, Wonderful, (1005)
The price is €152
for 1 room
includes taxes & fees
9 Mar - 10 Mar
Hotel Europa

About this property

Petit Palace Puerta del Sol

Hotel with a 24-hour front desk, steps from Joy Madrid
Free use of bicycles, concierge services, and dry cleaning are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk, and tour/ticket assistance.
Petit Palace Puerta del Sol offers 64 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature down comforters. 32-inch flat-screen televisions come with digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include complimentary bicycles.
Petit Palace Puerta del Sol's great location gets high marks from our customers. During your stay, you're just a quick walk from Puerta del Sol. Features include free WiFi in public areas, plus breakfast (surcharge) and dry cleaning service. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi and wired Internet
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes complimentary bicycles
  • Guests have great things to say about the helpful staff and the location
  • Steps from Joy Madrid and El Oso y el Madrono
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
As a guest of Petit Palace Puerta del Sol, you'll find a vending machine, multilingual staff, and tour/ticket assistance. Public spaces have free WiFi and wired Internet. Petit Palace Puerta del Sol also features concierge services, laundry facilities, and dry cleaning/laundry services.

This 3-star Madrid hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:30 AM to 10:30 AM and on weekends from 7:30 AM to 11:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Off-site parking for EUR 28 per day; discounts available

Food and drink

  • Buffet breakfast available for a fee 7:30 AM–10:30 AM on weekdays and 7:30 AM–11:00 AM on weekends: EUR 15 for adults and EUR 15 for children

Things to do

  • Free bike hire

Family friendly

  • Laundry facilities

Conveniences

  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Heating

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Digital channels

Food and drink

  • Minibar

More

  • Desk
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per stay
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 15 for children
  • Nearby parking fee: EUR 28 per day
  • Pet fee: EUR 25 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
This property offers central heating or air conditioning, depending on the season.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Palace Petit
Petit Palace
Petit Puerta Del Sol Madrid
Petit Palace Hotel Puerta Sol
Petit Palace Puerta Sol
Petit Palace Puerta Del Sol Hotel Madrid
Petit Palace Puerta Sol Hotel
Petit Palace Puerta del Sol Hotel
Petit Palace Puerta del Sol Madrid
Petit Palace Puerta del Sol Hotel Madrid

Petit Palace Puerta del Sol Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 632 out of 1001 reviews
Rating 8 - Good. 275 out of 1001 reviews
Rating 6 - Okay. 67 out of 1001 reviews
Rating 4 - Poor. 17 out of 1001 reviews
Rating 2 - Terrible. 10 out of 1001 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Amy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was very centrally located for our long weekend to Madrid. We walked everywhere! Room was small but clean and provided shampoo, conditioner and body wash so you don’t have to worry about bringing it with you. Front desk staff was very helpful. The only downside was that it was loud if the windows were open.
Stayed 5 nights in Nov 2024

10/10 Excellent

Ismael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the metro station and many places. Staff and breakfast were really nice.
Stayed 3 nights in Nov 2024

8/10 Good

Monica

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, safe & breakfast was so good
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and hotel
Stayed 7 nights in Nov 2024

8/10 Good

Gina, Ottawa

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a nice hotel with very friendly and helpful staff, but the area itself is quite noisy, with large groups of noisy people walking by at all hours of the night. If you are a light sleeper I would recommend something a bit farther out.
Stayed 4 nights in Nov 2024

10/10 Excellent

Charles

Liked: Staff & service, property conditions & facilities
Staff were very helpful on all levels.
Stayed 3 nights in Nov 2024

10/10 Excellent

Mildred

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and very centric
Stayed 1 night in Oct 2024

10/10 Excellent

Mildred

Liked: Cleanliness, amenities, property conditions & facilities
Great room, location, breakfast and services
Stayed 1 night in Oct 2024

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right in the centre Sol is noisy ,crowded and wonderful.Lots of places to eat .Room had balcony overlooking to street .
Stayed 4 nights in Oct 2024

8/10 Good

Eliseu

Everything was nice , the staff , the location and the room just the a/c we can’t control it . We were so hot in the room
Stayed 3 nights in Oct 2024

4/10 Poor

Marinella

Travelled with family
The receptionist was really unkindly
Stayed 3 nights in Oct 2024

6/10 Okay

Ana Beatriz

Liked: Cleanliness, staff & service
This is an average 3 star hotel. Shower room was spacious. Bedroom small and no sockets near bedside table Staff is super helpful and the location is very central. You can walk everywhere
Stayed 2 nights in Oct 2024

8/10 Good

Dennys M Millan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff make the difference, specially Ainoa, who was very helpful and attentive. This is a great place to be in Madrid. Highly recommended.
Stayed 9 nights in Oct 2024

10/10 Excellent

ingrid

Liked: Cleanliness, staff & service, property conditions & facilities
The treatment I received from the staff was excellent
Stayed 3 nights in Oct 2024

8/10 Good

AUGUSTO

Stayed 2 nights in Sep 2024

10/10 Excellent

Bassem

Liked: Cleanliness, staff & service, property conditions & facilities
We had a wonderful stay at petit Palace Puerta del Sol. The staff were exceptionally welcoming and helpful , making us feel at home right away. The room was very comfortable, and we loved the convenient location. We would definitely recommend this hotel and look forward to returning!
Stayed 3 nights in Aug 2024

8/10 Good

Royce

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff was superb; Some of the best service I’ve encountered. The hotel is in a great location, central to many things. The free breakfast was nice with a variety of offerings. The room was cramped for my family of 4, but we were only there for one night. The balcony on the room was nice and large with views of Plaza del Sol. The bathroom was a good size with a swinging door that couldn’t be latched in place when closed. I’d prefer a door that at least latches in place. As an American I like toilet privacy. We were in 605 (king bed with twin bunks and balcony). We came across 2 “earwig” bugs in our room, which may have entered from the balcony door. Not a huge deal and we didn’t encounter any other insects. We were only there to sleep and shower anyway as we were exploring Madrid the majority of the time. Overall, this was a good place to stay for a single night without breaking the bank.
Stayed 1 night in Oct 2024

8/10 Good

Louis

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice staff. It was next to the Porto del Sol and Madrid. Took 60 seconds to get from the door to the center of Madrid. Never had to use a taxi.
Stayed 4 nights in Oct 2024

10/10 Excellent

Ghazi

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service. Very nice and helpfull staff.
Stayed 3 nights in Oct 2024

6/10 Okay

Daniel, Brooklyn

Travelled with partner
One woman at the reception wasn’t too friendly. Everything else was okay. I put “inconvenient” because the taxi can’t drop off or pick up in front of the hotel.
Stayed 2 nights in Oct 2024

8/10 Good

Belinda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was nice place . Close to puerta del Sol and nice restaurant
Stayed 2 nights in Sep 2024

10/10 Excellent

Monika

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place and great location.
Stayed 1 night in Sep 2024

6/10 Okay

Li

Stayed 3 nights in Sep 2024

10/10 Excellent

Karen

Stayed 1 night in Sep 2024

10/10 Excellent

Hazel Valverde

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The most convenient ubication
Stayed 3 nights in Sep 2024