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Hotel Mayerling

1.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Mayerling

Triple Room
Reception
Economy Double Room, Ground Floor
Front of property
Interior

Reviews

8.8 out of 10

Excellent

Popular amenities

  • 24/7 front desk
  • Air conditioning
  • Housekeeping
  • Free WiFi

Explore the area

Map
Calle Conde de Romanones, 6, Madrid, Madrid, 28012
  • Plaza de Santa Ana
    4 min walk
  • Taberna el Papelón
    2 min walk
  • Tirso de Molina Station
    2 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    25 min drive

Room options

View all photos for Double Room Single Use

Down duvets, blackout curtains, soundproofing, iron/ironing board

Double Room Single Use

  • 12 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Double or Twin Room

Down duvets, blackout curtains, soundproofing, iron/ironing board

Superior Double or Twin Room

  • 15 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Double or Twin Room

Down duvets, blackout curtains, soundproofing, iron/ironing board

Standard Double or Twin Room

  • 12 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Triple Room

Triple Room

Triple Room

  • 20 sq m
  • Sleeps 3
  • 3 Twin Beds OR 1 Queen Bed and 1 Twin Bed

View all photos for Economy Double Room, Ground Floor

Down duvets, blackout curtains, soundproofing, iron/ironing board

Economy Double Room, Ground Floor

  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

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About this property

Hotel Mayerling

Hotel with a 24-hour front desk, a short walk to Plaza Mayor
Coffee/tea in a common area, a microwave in a common area, and concierge services are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour front desk, free newspapers, and tour/ticket assistance.
Hotel Mayerling offers 22 accommodations with complimentary bottled water and hair dryers. Beds feature down comforters. Flat-screen televisions come with satellite channels.

Bathrooms include showers with rainfall showerheads, and complimentary toiletries. This Madrid hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Hotel Mayerling. During your stay, you're just a quick walk from Plaza Mayor. Enjoy features like free WiFi in public areas, plus breakfast (surcharge) and concierge services.
  • Free WiFi
  • Continental breakfast served daily for a fee
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Guests have great things to say about the location and the helpful staff
  • Just a 5-minute walk from Plaza Mayor and 5 minutes by foot from Puerta del Sol
Hotel Mayerling offers its guests multilingual staff, tour/ticket assistance, and coffee/tea in a common area. Public spaces have free WiFi. Hotel Mayerling also features concierge services, complimentary newspapers in the lobby, and a front-desk safe.

This Madrid hotel is smoke free.

For a fee, guests can enjoy continental breakfast daily from 7:30 AM to 11:00 AM.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Continental breakfast available for a fee daily 7:30 AM–11:00 AM: EUR 8 per person
  • Coffee/tea in a common area

Family friendly

  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Handrails in stairwells
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Shared microwave
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Free bottled water

More

  • Iron/ironing board (on request)
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately EUR 8 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts major credit cards, debit cards, and cash
Front desk staff will greet guests on arrival.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Chic&Basic Mayerling
Hotel Mayerling Madrid
Hotel Mayerling
Mayerling Madrid
Chic&Basic Mayerling Hotel Madrid
Chic And Basic Mayerling
Hotel Mayerling Hotel
Hotel Mayerling Madrid
Hotel Mayerling Hotel Madrid

Hotel Mayerling Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 491 out of 1003 reviews" "
Rating 8 - Good. 409 out of 1003 reviews" "
Rating 6 - Okay. 78 out of 1003 reviews" "
Rating 4 - Poor. 18 out of 1003 reviews" "
Rating 2 - Terrible. 7 out of 1003 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Michele, Kenmore

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is near a busy and can be a bit noisy in the evenings, as it is close to many bars and restaurants. However, there are many dining options, and it is walkable to any of the important Madrid attractions.
Stayed 3 nights in Sep 2024

8/10 Good

M

Travelled with partner
Liked: Cleanliness, staff & service
Awesome staff
Stayed 3 nights in Sep 2024

8/10 Good

Wayne

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Very well located with wonderful staff. Rooms and bathrooms small and aging a little.
Stayed 4 nights in Sep 2024

6/10 Okay

Vitaly

Travelled with group
Liked: Staff & service
It might be a suitable option for a single man to spend the night after a long trip, but if you’re traveling with your partner, she may be disappointed with the room’s condition. However, I have to mention that the pillows and mattress are quite comfortable compared to others.
Stayed 1 night in Sep 2024

10/10 Excellent

Miguel, DESOTO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional
Stayed 1 night in Aug 2024

10/10 Excellent

Katherine

Stayed 3 nights in May 2024

10/10 Excellent

FAISAL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I strongly recommend for this hotel. The stuff are friendly, helpful, and polite. The room is clean and for 1 to 2 people. AC is perfect. the bathroom is clean and shower is good too.
Stayed 1 night in Aug 2024

10/10 Excellent

Lillian

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is a walking distance to various places of interest in Madrid. It’s super clean and the staff is fenomenal! The front desk gentleman, Yansel was amazing! He was friendly and helpful! We will be staying there again for sure and hope he still there!
Stayed 1 night in Aug 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The folks working there are incredible. Locals who will help find a good spot to eat or help you charge your phone, even get a train ticket. Location kicks ass, I’ll never stay at a hostel if this place exists.
Stayed 2 nights in Aug 2024

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Aug 2024

8/10 Good

Glyn, Leeds

Travelled with group
Liked: Staff & service, property conditions & facilities
Good location, close to SOL, easy walking distance for everywhere, good value, clean and safe.
Stayed 6 nights in Jun 2024

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Very good location Great staff
Stayed 5 nights in Jun 2024

10/10 Excellent

A R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Madrid
Very friendly hotel in good location for central Madrid
Stayed 5 nights in Jun 2024

8/10 Good

Ricardo, Miami

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

6/10 Okay

Jennifer, Los Alamitos

Stayed 2 nights in Jun 2024

10/10 Excellent

Yasmin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Jun 2024

10/10 Excellent

Paz Abella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
VERY clean and great value for location just south of Plaza Mayor. Excellent wifi quality. Despite being on a small street, it is quite busy. Between that and very loud construction (late May/early June 2024), would recommend requesting a room in the back if you are a light sleeper.
Stayed 2 nights in Jun 2024

8/10 Good

Susan E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing staff, comfortable hotel in great place
The hotel is in a great location for visiting Madrid. The staff were amazing, so helpful and friendly. The room was comfortable and clean perhaps in need of a bit of a refresh in terms of decoration, otherwise perfect. The bed was very comfortable and the breakfast more than adequate.
Stayed 3 nights in Jun 2024

10/10 Excellent

Ronald

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was friendly and the location was great!
Stayed 1 night in Jun 2024

8/10 Good

claudia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great spot for our one night stay.
Stayed 1 night in Jun 2024

8/10 Good

Lieu

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is in walking distance to places of interest, room is small but clean, bed is comfortable and hotel is very quiet for a good night sleep. Henry at the reception is nice and welcoming.
Stayed 2 nights in May 2024

6/10 Okay

DELIA ROJAS

Travelled with partner
Liked: Amenities
Buena ubicación
Stayed 1 night in Jun 2024

2/10 Terrible

Allen, Salt Lake City

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
How could anyone rate this place higher than 2 stars? I've stayed in hostels that were nicer. it was a very small unpleasant room, bad bed, bad shower... in my 30 trips to Europe this was among the worse hotels I've stayed in.
Stayed 2 nights in May 2024

6/10 Okay

thomas

Travelled with partner
Disliked: Amenities
The springs i mattress where poking me the beds were very bad
Stayed 2 nights in May 2024

10/10 Excellent

Ganna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean property , nice people , continental breakfast available , will decently recommend to my friends
Stayed 2 nights in May 2024